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Kempinski Hotel Shenzhen China

5.0 star property
Luxury hotel connected to a shopping centre in Shenzhen with free parking
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Kempinski Hotel Shenzhen China

Lobby
Indoor pool
Exterior
Premium bedding, down duvets, in-room safe, individually decorated
Breakfast, lunch and dinner served

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Spa
    Spa
  • Parking included
    Parking included
  • Room service
    Room service
  • Housekeeping
    Housekeeping

Explore the area

Map
Hai De San Dao Hou Hai Bin Rd, Shenzhen, Guangdong, 518054
  • Coastal City
    9 min walk
  • Shenzhen University
    16 min walk
  • MixC Shopping Mall
    19 min walk
  • Shenzhen (SZX-Shenzhen Intl.)
    33 min drive

Room options

View all photos for Basic Room, 1 King Bed, City View

Premium bedding, down duvets, in-room safe, individually decorated

Basic Room, 1 King Bed, City View

Highlights

Lanai
Individually decorated
Air conditioning
Connecting rooms available
Smart TV
Blackout curtains
Down duvet
Premium bedding
  • 37 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, City View

Suite, 1 King Bed, City View

Suite, 1 King Bed, City View

Highlights

Lanai
Individually decorated
Air conditioning
Connecting rooms available
Smart TV
Separate bedroom
Down duvet
Premium bedding
  • 63 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, City View

Executive Suite, 1 King Bed, City View

Executive Suite, 1 King Bed, City View

Highlights

Lanai
Individually decorated
Air conditioning
Connecting rooms available
Smart TV
Separate bedroom
Down duvet
Premium bedding
  • 66 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, City View

Superior Room, 1 King Bed, City View

Superior Room, 1 King Bed, City View

Highlights

Lanai
Individually decorated
Air conditioning
Connecting rooms available
Smart TV
Blackout curtains
Down duvet
Premium bedding
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View

Deluxe Room, 1 King Bed, City View

Deluxe Room, 1 King Bed, City View

Highlights

Lanai
Individually decorated
Air conditioning
Connecting rooms available
Smart TV
Blackout curtains
Down duvet
Premium bedding
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, City View

Premium bedding, down duvets, in-room safe, individually decorated

Standard Room, 2 Single Beds, City View

Highlights

Lanai
Individually decorated
Air conditioning
Connecting rooms available
Smart TV
Blackout curtains
Down duvet
Premium bedding
  • 32 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 King Bed, City View

Premium bedding, down duvets, in-room safe, individually decorated

Standard Room, 1 King Bed, City View

Highlights

Lanai
Individually decorated
Air conditioning
Connecting rooms available
Smart TV
Blackout curtains
Down duvet
Premium bedding
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Room, 2 Single Beds, City View

Premium bedding, down duvets, in-room safe, individually decorated

Basic Room, 2 Single Beds, City View

Highlights

Lanai
Individually decorated
Air conditioning
Connecting rooms available
Smart TV
Blackout curtains
Down duvet
Premium bedding
  • 35 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, 2 Single Beds, City View

Premium bedding, down duvets, in-room safe, individually decorated

Superior Room, 2 Single Beds, City View

Highlights

Lanai
Individually decorated
Air conditioning
Connecting rooms available
Smart TV
Blackout curtains
Down duvet
Premium bedding
  • 35 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

Similar properties

Exterior
Hilton Shenzhen Shekou Nanhai
Pool
Spa
Pet-friendly
Parking included
4.5 out of 5, Wonderful, (887)
The price is NZ$230
for 1 night
includes taxes & fees
19 Nov - 20 Nov
Hilton Shenzhen Shekou Nanhai

About the area

Shenzhen

You'll be connected to a shopping centre at Kempinski Hotel Shenzhen China, and within a 20-minute stroll of Shenzhen University and MixC Shopping Mall. Highlights at this luxury hotel include in-room free WiFi, free high-speed Internet and lanais. .The restaurant, Seasons Restaurant, is open for breakfast, lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the indoor swimming pool, gym and sauna. Business travelers can take advantage of a meeting room, a business centre, and limo/town car service. Additionally, you'll find free Wi-Fi in public areas, coffee/tea in a common area and spa services. Buffet breakfast is available. There's also free self parking, along with the convenience of an airport shuttle. .Attractions within a 10-minute drive of this 5-property class Nanshan hotel include Happy Coast and Window of the World.

What's nearby

  • Coastal City - 9 min walk
  • Shenzhen University - 16 min walk
  • MixC Shopping Mall - 19 min walk
  • Window of the World - 6 min drive
  • Shenzhen Bay Port - 6 min drive

Getting around

  • Houhai Station - 4 min walk
  • Xili Railway Station - 6 min drive
  • Shenzhen (SZX-Shenzhen Intl.) - 33 min drive

Restaurants

  • ‪日本料理味彩梦厨房 - ‬15 min walk
  • ‪Teabank - ‬8 min walk
  • ‪Cherry Bar - ‬11 min walk
  • ‪Rain - ‬11 min walk
  • ‪缤纷君悦酒家 - ‬11 min walk

About this property

Kempinski Hotel Shenzhen China

Luxury hotel connected to a shopping centre in Shenzhen with free parking
Kempinski Hotel Shenzhen China offers its guests an indoor pool, a health club, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre, a meeting room, and limo/town car service. Spa services, tour/ticket assistance, and coffee/tea in common area are also featured at the luxury Kempinski Hotel Shenzhen China. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

This 5-star Shenzhen hotel is smoke free.

  • 1 building
  • 383 guestrooms or units
  • 25 levels
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
Kempinski Hotel Shenzhen China offers 383 air-conditioned accommodations with a safe and free newspapers. Rooms open to lanais. Each accommodation is individually decorated. Beds feature down duvets and premium bedding. 50-inch Smart televisions come with cable channels. Bathrooms include a combined bath/shower unit with a rainfall showerhead, dressing gowns, slippers and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Mandarin), English, German, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee: CNY 219.21 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Hai Tao Restaurant
  • Seasons Restaurant

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting room

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (100 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 25 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Individual decor
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 219.21 per person
  • Airport shuttle fee: CNY 750 per vehicle (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Kempinski Hotel Shenzhen China
Kempinski Shenzhen China
Shenzhen Kempinski Hotel
Kempinski Shenzhen China
Kempinski Hotel Shenzhen China Hotel
Kempinski Hotel Shenzhen China Shenzhen
Kempinski Hotel Shenzhen China Hotel Shenzhen

Frequently asked questions

What is the cancellation policy at Kempinski Hotel Shenzhen China?

Kempinski Hotel Shenzhen China offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Kempinski Hotel Shenzhen China?

As of 5 Nov 2024, prices found for a 1-night stay for 2 adults at Kempinski Hotel Shenzhen China on 17 Nov 2024 start from NZ$188.79, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Kempinski Hotel Shenzhen China?

Yep, Kempinski Hotel Shenzhen China has a free self car park.

Are there any beaches close to Kempinski Hotel Shenzhen China?

The closest beach to Kempinski Hotel Shenzhen China is Golden Beach (17.5 km).

Is there a spa on site at Kempinski Hotel Shenzhen China?

There's no onsite spa, but this property does offer services like massages.

Does Kempinski Hotel Shenzhen China have a pool?

Kempinski Hotel Shenzhen China has an indoor pool.

What luxury perks are available at Kempinski Hotel Shenzhen China?

Kempinski Hotel Shenzhen China features a health club, an indoor pool and a sauna. All guestrooms come with premium bedding and 24-hour room service.

What makes Kempinski Hotel Shenzhen China a romantic place to stay?

A lounge bar and 24-hour room service, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Kempinski Hotel Shenzhen China.

Does Kempinski Hotel Shenzhen China serve breakfast?

Yeah, buffet brekkie is on offer at Kempinski Hotel Shenzhen China.

Is there a free airport shuttle available at Kempinski Hotel Shenzhen China?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Kempinski Hotel Shenzhen China?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Kempinski Hotel Shenzhen China?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Kempinski Hotel Shenzhen China?

No, only service animals are allowed.

Kempinski Hotel Shenzhen China Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 166 out of 379 reviews" "
Rating 8 - Good. 138 out of 379 reviews" "
Rating 6 - Okay. 47 out of 379 reviews" "
Rating 4 - Poor. 18 out of 379 reviews" "
Rating 2 - Terrible. 10 out of 379 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this place for the dollar is hard to beat in Shenzhen.
Stayed 1 night in Jun 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
for the price this is 5*. It may be aged a little and rooms a bit small, but for what you get, where it is, for the fee - hard to beat.
Stayed 1 night in Jul 2024

10/10 Excellent

Liying

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, right next to shopping centre. Staff are very friendly
Stayed 2 nights in Jul 2024

6/10 Okay

Howard

Business traveller
Liked: Staff & service
A bit aged and old
Stayed 1 night in Jun 2024

8/10 Good

Wenfeng

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facilities are bit old, need to be renovated soon. Staffs are nice and helpful.
Stayed 4 nights in May 2024

6/10 Okay

lijia

Stayed 2 nights in Apr 2024

10/10 Excellent

Stephen

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best evening buffet in Shenzhen, from my view. I know many may not agree.
Stayed 2 nights in Mar 2024

10/10 Excellent

amit

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 4 nights in Apr 2024

8/10 Good

Yong

Stayed 2 nights in Apr 2024

8/10 Good

Yan

Stayed 1 night in Mar 2024

10/10 Excellent

Aloysius

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Puran Chand

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing pleasant stay
Stayed 2 nights in May 2022

8/10 Good

HUI

Stayed 1 night in Nov 2020

2/10 Terrible

MENGJING

Stayed 1 night in Sep 2020

10/10 Excellent

Hung-Lieh

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

10/10 Excellent

Matthew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

10/10 Excellent

Pallage Thushara

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel.
Good hotel. Staff can speak English and happy to help.
Stayed 4 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2019

8/10 Good

Amy

Travelled with family
Liked: Cleanliness, property conditions & facilities
Excellent location and good facilities. But the room was not big, I stayed in one room with king bed, I needed more space for my luggages. Also the staff made mistakes about price when I checked out, worked well in the end with no apology.
Stayed 4 nights in Nov 2019

8/10 Good

Victoria

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk check in was very good Snow and Maxim were very nice thank you !
Stayed 2 nights in Oct 2019

10/10 Excellent

Fairfair, Hong Kong

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for money. The room is spacious and the bed and linen is comfortable. Breakfast buffet covers a good range of choices. Concierge staff is courteous and efficient. Late check out at 2 pm can be arranged with no extra cost. Very happy with this stay. The only improvement needed is the toiletries. Shampoo-conditioner in one does not cut it.
Stayed 1 night in Nov 2019

10/10 Excellent

Saki

Stayed 2 nights in Oct 2019

2/10 Terrible

Verified traveller

Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Property was filthy, I had mold in the room and de
Stayed 6 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location
Excellent location. We have stayed for 4 nights . The room is big , service was good.
Stayed 4 nights in Oct 2019

4/10 Poor

Verified traveller

Business traveller
No WiFi; staff, no English
WiFi didn’t work. For someone on a business trip, that was very disappointing. Food was mediocre. Staff barely spoke English, which was fine but they could at least smile instead of walking away.
Stayed 4 nights in Oct 2019