The Ritz-Carlton, Shenzhen (Shenzhen, CHN): Reviews & Deals from NZ$380

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Luxury hotel connected to the convention centre in Futian with 3 restaurants

Dates

December 2024

January 2025

Outdoor pool, open 6:00 AM to 11:00 PM, pool umbrellas, pool loungers

Overview
Rooms
Location
Policies

Exceptional

Popular amenities

Hot tub

Bar

Pool

Spa

Air conditioning

Parking included

includes taxes & fees

24 Nov - 25 Nov

Explore the area

116 Fuhua San Road, Futian District, Shenzhen, Guangdong, 518048

Shenzhen Convention and Exhibition Center
7 min walk
Coco Park Shopping Center
13 min walk
Shenzhen City Hall
18 min walk
Shenzhen (SZX-Shenzhen Intl.)
32 min drive

Room options

Premium bedding, minibar, in-room safe, desk

Premier King Bed Room

Highlights

Separate sitting area

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

Pillow menu

Blackout curtains

55 sq m
City view
Sleeps 3
1 King Bed

Club Executive King Bed Suite

Highlights

Separate dining area

Separate sitting area

Soundproofed

Air conditioning

Connecting rooms available

Club Lounge

Free cots/infant beds

104 sq m
City view
Sleeps 3
1 King Bed

Deluxe King Bed Room

Highlights

Separate sitting area

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

Pillow menu

Blackout curtains

50 sq m
City view
Sleeps 3
1 King Bed

Club Deluxe King Bed Room

Highlights

Separate sitting area

Soundproofed

Air conditioning

Connecting rooms available

Club Lounge

Free cots/infant beds

Pillow menu

50 sq m
City view
Sleeps 3
1 King Bed

Club Executive Twin Bed Suite

Highlights

Separate sitting area

Soundproofed

Air conditioning

Connecting rooms available

Club Lounge

Free cots/infant beds

Pillow menu

104 sq m
City view
Sleeps 3
2 Double Beds

Premier Suite

Highlights

Balcony or patio

Separate sitting area

Soundproofed

Air conditioning

Connecting rooms available

Club Lounge

Free cots/infant beds

104 sq m
Sleeps 3
1 King Bed

Club Premier King Bed Room

Highlights

Separate sitting area

Soundproofed

Air conditioning

Connecting rooms available

Club Lounge

Free cots/infant beds

Pillow menu

55 sq m
City view
Sleeps 3
1 King Bed

Deluxe Garden View Twin Bed Room

Highlights

Separate sitting area

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

Pillow menu

Premium bedding

50 sq m
Sleeps 3
2 Double Beds

Premier Twin Bed Room

Highlights

Separate sitting area

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

Pillow menu

Premium bedding

55 sq m
City view
Sleeps 3
2 Double Beds

Deluxe Twin Bed Room

Highlights

Separate sitting area

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

Pillow menu

Premium bedding

50 sq m
City view
Sleeps 3
2 Double Beds

Club Premier Twin Bed Room

Highlights

Separate sitting area

Soundproofed

Air conditioning

Connecting rooms available

Club Lounge

Free cots/infant beds

Pillow menu

55 sq m
City view
Sleeps 3
2 Double Beds

Club Deluxe Twin Bed Room

Highlights

Separate sitting area

Soundproofed

Air conditioning

Connecting rooms available

Club Lounge

Free cots/infant beds

Pillow menu

50 sq m
City view
Sleeps 3
2 Double Beds

Deluxe Garden View King Bed Room

Highlights

Separate sitting area

Soundproofed

Air conditioning

Connecting rooms available

Free cots/infant beds

Pillow menu

Premium bedding

50 sq m
Sleeps 3
1 King Bed

The Ritz-Carltion Suite

Highlights

Balcony

Separate sitting area

Soundproofed

Air conditioning

Connecting rooms available

Club Lounge

Free cots/infant beds

446 sq m
City view
Sleeps 3
1 King Bed

Carlton Suite

Highlights

Separate sitting area

Soundproofed

Air conditioning

Connecting rooms available

Club Lounge

Free cots/infant beds

Pillow menu

118 sq m
City view
Sleeps 3
1 King Bed

Club Junior Suite

Highlights

Separate sitting area

Soundproofed

Air conditioning

Connecting rooms available

Club Lounge

Free cots/infant beds

Pillow menu

62 sq m
City view
Sleeps 3
1 King Bed

Similar properties

Pool

Spa

Parking included

Free WiFi

for 1 night

includes taxes & fees

5 Dec - 6 Dec

About the area

Shenzhen

The Ritz-Carlton, Shenzhen puts you in the heart of Shenzhen, connected to the convention centre and within a 20-minute stroll of Shenzhen Convention and Exhibition Center and Coco Park Shopping Center. Highlights at this luxury hotel include 3 restaurants, 2 bars/lounges and a full-service spa. .A pampering day can include hot stone massages, Thai massages, aromatherapy and hydrotherapy along with access to the sauna. The buffet restaurant, Flavorz 全日制餐厅, serves international cuisine and is open for breakfast, brunch, lunch and dinner. Curv is the hotel's own bar, serving drinks along with dinner and light fare. Enjoy the 2 hot tubs, outdoor swimming pool and 24-hour gym plus access to aerobics classes. 15737 square feet (1462 square metres) of event facilities include a meeting room and a conference centre, and other business amenities include a business centre and limo/town car service. Plus you'll find free Wi-Fi in public areas, a sauna and a coffee shop/cafe. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle. .Sights within a 10-minute drive of this 5-property class Futian hotel include Shenzhen Lianhuashan Park and Splendid China Folk Village.

What's nearby

Shenzhen Convention and Exhibition Center - 7 min walk - 0.6 km
Coco Park Shopping Center - 13 min walk - 1.1 km
Shenzhen Lianhuashan Park - 2 min drive - 2.1 km
Huaqiangbei - 2 min drive - 2.1 km
Huanggang Border Crossing - 4 min drive - 3.6 km

Getting around

Hong Kong Lok Ma Chau Station - 3 min drive
Gangxia Station - 8 min walk
Shenzhen (SZX-Shenzhen Intl.) - 32 min drive

Restaurants

‪金皇廷 - ‬2 min walk
‪东煌海鲜酒楼 - ‬2 min walk
‪唐恩都乐甜甜圈 - ‬2 min walk
‪麦当劳 - ‬2 min walk
‪Paletto意大利餐厅 - ‬1 min walk

About this property

The Ritz-Carlton, Shenzhen

Luxury hotel connected to the convention centre in Futian with 3 restaurants

The Ritz-Carlton, Shenzhen offers its guests a full-service spa, 2 hot tubs, an outdoor pool, and a sauna. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

A business centre, a meeting room, and limo/town car service are available. Event space at this hotel measures 15737 square feet (1462 square metres) and includes a conference centre. A 24-hour fitness centre, spa services, and a terrace are also featured at the luxury The Ritz-Carlton, Shenzhen. An airport shuttle (available 24 hours) and a train station pick-up service are available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 5-star Shenzhen hotel.

1 building

280 guestrooms or units

28 levels

3 dining venues

2 bars or lounges

15737 sq ft of conference space

1462 sq. m of conference space

Built in 2008

Deli

Poolside lounge chairs

Umbrellas for the pool

Charging station for electric cars

Conference centre

Business facilities

Breakfast available (surcharge)

Coffee in lobby

Dry cleaning

Self-service laundry

Front desk (24 hours)

Express check-in

Express check-out

Staff members are multilingual

Storage area for luggage

Front desk safe

Car service

Tour and ticket information

Concierge

Wedding services available

Terrace

Garden

Gift shop

Beauty salon

Newspapers in lobby (free)

Lift

Smoking in designated areas

Water dispenser

Bar by the pool

The Ritz-Carlton, Shenzhen offers 280 air-conditioned accommodations, which are accessible via exterior corridors, and features iPod docking stations and DVD players. This accommodation offers separate sitting areas. Beds feature premium bedding. A pillow menu is available. Satellite televisions are provided. Bathrooms include a separate bath and shower with a rainfall showerhead, dressing gowns, slippers and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include minibars and a safe. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

The on-site spa has 8 treatment rooms, including rooms for couples and outdoor treatment areas. Services include hot stone massages, Thai massages, facials and body wraps. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. Guests under 18 years old are not allowed in the spa.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
In-room WiFi speed: 25+ Mbps
Available in some public areas: Free WiFi

Parking and transport

Electric car charging station on site
24-hour return airport shuttle (surcharge)
Train station pick-up shuttle (surcharge)
Limo/town car service
Free secured self parking on site
Secured extended parking on site (CNY 60 per day)
Wheelchair-accessible parking and van parking available
Onsite parking options include a garage

Food and drink

Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 217 for adults and CNY 108.50 for children
2 bars/lounges
3 restaurants
A coffee shop/cafe
A poolside bar
Coffee and tea in common areas
Snack bar/deli

Restaurants on site

Curv
Flavorz 全日制餐厅
Onyx
Paletto 意大利餐厅
Xingli 中餐厅

Family friendly

DVD player
Fenced pool
Free cot
Laundry facilities
Lifeguards on site
Outdoor pool
Snack bar/deli
Soundproofed rooms

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Gift shop/newsstand
Hair salon
Laundry facilities
Luggage storage
Safe at front desk
Water dispenser

Guest services

Change of bedsheets (on request)
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Proposal/romance packages
Tour and ticket assistance
Turndown service
Wedding services

Business services

Business centre
Conference centre (15,737 square foot of space)
Meeting room

Outdoors

Garden
Pool loungers
Pool umbrellas
Terrace

Full-service spa

8 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Facials
Hot stone massages
Hydrotherapy
Outdoor treatment areas
Reflexology
Sauna
Spa tub
Steam room
Thai massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
1 accessible parking space
Doorbell and phone notification
Height-adjustable showerhead
Lever door handles
Lift (110 centimetre wide door)
Low-height electrical sockets in bathroom
Portable bathtub seat
Transfer shower
Visual fire alarm
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible public bathroom
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchair-accessible van parking

1 building
28 floors
At least 80% lighting from LEDs
Ballroom
Banquet hall
Biodegradable coffee stirrers available
Built in 2008
Comprehensive food waste policy
Comprehensive recycling policy
Designated smoking areas (fines apply)
Double-glazed windows
Lifeguards
No plastic coffee stirrers
Rooftop garden
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Blackout drapes
Free cot
Pillow menu
Premium bedding

Bathroom

Dressing gowns
Free toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Separate bathtub and shower
Shampoo
Slippers
Toilet paper
Toothbrush and toothpaste (on request)
Towels provided

Entertainment

DVD player
IPod dock
TV with satellite channels

Food and drink

24-hour room service
Free bottled water
Meal delivery service
Minibar

Access via exterior corridors
Air conditioning
Connecting rooms available
Desk
Energy-saving switches in guestrooms
Free daily newspapers
Iron/ironing board
Laptop workspace
LED lighting
Phone
Recycling
Safe
Separate sitting area
Soundproofed rooms
Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime

Express check-in available

Minimum check-in age - 18

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from 14 August 2024 to 31 March 2025 (completion date subject to change). The following areas are affected:

Exterior
Selected guestrooms

Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets and service animals are not allowed at The Ritz-Carlton, Shenzhen

Children and extra beds

Children are welcome.

Rollaway/extra beds are available for CNY 408.1 per day.

Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: from approximately CNY 217 for adults and from CNY 108.5 for children
Airport shuttle fee: CNY 600 per vehicle (one way)
Secured extended parking fee: CNY 60 per day
Rollaway bed fee: CNY 408.1 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and cash. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

Pool access available from 6:00 AM to 11:00 PM
Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Pets and service animals are not allowed on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Ritz-Carlton Hotel Shenzhen

Ritz-Carlton Shenzhen

Shenzhen Ritz-Carlton

Ritz-Carlton Shenzhen Hotel

The Ritz-Carlton, Shenzhen Hotel Shenzhen

The Ritz Carlton Shenzhen

The Ritz Carlton, Shenzhen

The Ritz-Carlton, Shenzhen Hotel

The Ritz-Carlton, Shenzhen Shenzhen

The Ritz-Carlton, Shenzhen Hotel Shenzhen

Frequently asked questions

What is the cancellation policy at The Ritz-Carlton, Shenzhen?

The Ritz-Carlton, Shenzhen offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Ritz-Carlton, Shenzhen?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at The Ritz-Carlton, Shenzhen on 24 Nov 2024 start from NZ$380.38, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Ritz-Carlton, Shenzhen?

Yep, The Ritz-Carlton, Shenzhen has a free self car park.

Are there any beaches close to The Ritz-Carlton, Shenzhen?

The closest beach to The Ritz-Carlton, Shenzhen is Golden Beach (19.4 km).

Is there a spa on site at The Ritz-Carlton, Shenzhen?

Yep, there is an onsite spa at The Ritz-Carlton, Shenzhen. It has 2 hot tubs, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as Thai massages.

Does The Ritz-Carlton, Shenzhen have a pool?

The Ritz-Carlton, Shenzhen has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 6:00 AM to 11:00 PM.

What luxury perks are available at The Ritz-Carlton, Shenzhen?

The Ritz-Carlton, Shenzhen features 2 hot tubs, an outdoor pool and 3 restaurants. All guestrooms come with premium bedding and 24-hour room service.

What makes The Ritz-Carlton, Shenzhen a romantic place to stay?

A hot tub and couples spa treatments, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at The Ritz-Carlton, Shenzhen.

Is The Ritz-Carlton, Shenzhen family-friendly?

You bet! With amenities such as children's meals and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that The Ritz-Carlton, Shenzhen is a hit with families.

Does The Ritz-Carlton, Shenzhen serve breakfast?

You bet, buffet brekkie is on offer daily between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at The Ritz-Carlton, Shenzhen?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at The Ritz-Carlton, Shenzhen?

Yep, they've got a poolside bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at The Ritz-Carlton, Shenzhen?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at The Ritz-Carlton, Shenzhen?

No, pets and service animals are not allowed.

The Ritz-Carlton, Shenzhen Reviews

9.4

Exceptional

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Excellent

Darsha

Travelled with partner

9 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Though we waited pretty long for check in, reception staff were kind and helpful in explaining to us and making sure we were comfortable while waiting. Celebrated our anniversary here and the room was nicely prepared by the reception team, appreciate it loads! Disappointed we could not earn loyalty points for this stay though

Stayed 1 night in Aug 2024

6/10 Okay

Athanasios

28 Jul 2024

overall normal

disappointed room was not ready arrived 14:20 pm had to wait an hour over, lobby cafe very small and non-atmosphere feels uncomfortable carpet in the room needs cleaning has visible spots / as usual in China Internet traffic restricted that will become in future maybe the reason why i will stop visiting China can’t work without properly functioning internet

Stayed 1 night in Jul 2024

10/10 Excellent

Rafal

16 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super !!!

Stayed 3 nights in Jul 2024

10/10 Excellent

Thomas

11 Jul 2024

Stayed 3 nights in Jul 2024

10/10 Excellent

RYOSUKE

8 Jul 2024

Stayed 2 nights in Jul 2024

10/10 Excellent

Ahmed

20 Jun 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

N/a

Stayed 1 night in Jun 2024

8/10 Good

Hungju

13 Jun 2024

Stayed 2 nights in Jun 2024

10/10 Excellent

Siu Yin Maureena

21 May 2024

Stayed 1 night in May 2024

10/10 Excellent

Shing On D

11 May 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in May 2024

8/10 Good

Priscilla

Travelled with partner

10 May 2024

Liked: Cleanliness, staff & service, amenities

Hotels in Shenzhen are not really rated at the same level, in terms of stars, as those in many other metropolitan areas. 5-star ratings here seem to be more like 4-star elsewhere. This Ritz had great service but the room itself is not that well maintained. My biggest gripe is the ventilation in my room (which was upgraded for free to the executive level) was poor. When I entered into the room there was a musty smell. The room was on the warm side throughout the night even though I cranked temperature down to 19C. Very spacious room and bedroom. I got the room on Expedia for a good price so overall it was a good stay. Just don’t expect your typical Ritz I guess.

Stayed 1 night in May 2024

10/10 Excellent

brad, San Francisco

Travelled with group

30 Apr 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent service

Stayed 2 nights in Apr 2024

8/10 Good

Ka Wing Carrie

31 Mar 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Mar 2024

8/10 Good

Stephen

1 Mar 2024

Liked: Cleanliness, staff & service

Great service, property and facilities a bit dated.

Stayed 1 night in Feb 2024

10/10 Excellent

Judy

Travelled with partner

8 Feb 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We had a lovely stay. Will come back again.

Stayed 1 night in Feb 2024

10/10 Excellent

Weiliang

30 Jan 2024

Stayed 1 night in Jan 2024

10/10 Excellent

PHEE

Business traveller

8 Jan 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jan 2024

10/10 Excellent

man chi

4 Jan 2024

Stayed 3 nights in Jan 2024

4/10 Poor

Kwan Ming

Travelled with family

3 Jan 2024

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

Great lobby, helpful staff, but dated rooms.

Excellent customer services, however it’s a shame that the room had a couple of issues. Squeaky bathroom door, faulty TV remote control, the room was dated and the furnitures have seen better days. It would be okay if we were staying at a 3 or 4* hotel but given it was Ritz Carlton, it had really failed to meet our expectations.

Stayed 1 night in Dec 2023

8/10 Good

WAI PING

7 Dec 2023

Stayed 2 nights in Nov 2023

10/10 Excellent

John

Travelled with family

21 Nov 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Upgraded to free breakfast for two in welcome. Changed room due to air-conditioning was not working.

Stayed 2 nights in Nov 2023

2/10 Terrible

YAN LUN ALAN

Travelled with partner

2 Nov 2023

Disliked: Staff & service, amenities

The package includes lunch and dinner, it provides lounge access instead with snacks and desserts. It’s tricky and I feel cheated. The blame falls on both Expedia and Ritz Carlton.

Stayed 1 night in Oct 2023

10/10 Excellent

Monty, san francisco

Travelled with group

9 Oct 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Wonderful staffs, nice spa, next to great eating shopping mall

Stayed 1 night in Oct 2023

10/10 Excellent

James

23 Sept 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff are extremely nice

Stayed 1 night in Sep 2023

10/10 Excellent

Ningxiao, SAN FRANCISCO

Travelled with family and small children

23 Aug 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff is extremely helpful. They go out of their way to make you feel special.

10/10 Excellent

Joe

Travelled with family and small children

19 Aug 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staffs are friendly and the service is excellent

Stayed 1 night in Aug 2023

The Ritz-Carlton, Shenzhen

Photo gallery for The Ritz-Carlton, Shenzhen

Reviews

Exceptional

Popular amenities

Explore the area

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Premier King Bed Room

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Club Executive King Bed Suite

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Deluxe King Bed Room

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Club Executive Twin Bed Suite

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Premier Suite

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Deluxe Garden View Twin Bed Room

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Deluxe Twin Bed Room

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Club Deluxe Twin Bed Room

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Deluxe Garden View King Bed Room

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The Ritz-Carltion Suite

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Carlton Suite

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Club Junior Suite

Highlights

Similar properties

Futian Shangri-La Shenzhen

About the area

Shenzhen

What's nearby

Getting around

Restaurants

About this property

The Ritz-Carlton, Shenzhen

Languages

Property amenities

Internet

Parking and transport

Food and drink

Restaurants on site

Family friendly

Conveniences

Guest services

Business services

Outdoors

Full-service spa

Accessibility

More

Room amenities

Bedroom