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Hotel Polo Towers Shillong

4.0 star property
Shillong hotel in Police Bazar with fitness centre and 24-hour front desk
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Polo Towers Shillong

Exterior
Front of property
Cleanliness standards
Cleanliness standards
Exterior

Reviews

7.2 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Gym
    Gym
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • Parking included
    Parking included
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
Hotel Polo Towers, Polo Grounds, Shillong, 793001
  • Wards Lake
    9 min walk
  • India Orchidarium and Botanical Garden
    10 min walk
  • Jawaharlal Nehru Stadium
    14 min walk
  • Shillong (SHL)
    61 min drive

Room options

View all photos for Executive Studio Suite

Executive Studio Suite

Executive Studio Suite

Highlights

Soundproofed
Individually furnished
Heating
Flat-screen TV
2 bathrooms
Bathrobes
Rainfall showerhead
Free bottled water
  • 40 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

Highlights

Soundproofed
Heating
Flat-screen TV
2 bathrooms
Bathrobes
Rainfall showerhead
Free bottled water
Minibar
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Presidential Studio Suite

Presidential Studio Suite

Presidential Studio Suite

Highlights

Soundproofed
Heating
Flat-screen TV
2 bathrooms
Bathrobes
Rainfall showerhead
Free bottled water
Minibar
  • 53 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Double or Twin Room

Premier Double or Twin Room

Premier Double or Twin Room

Highlights

Soundproofed
Heating
Flat-screen TV
2 bathrooms
Bathrobes
Rainfall showerhead
Free bottled water
Minibar
  • 19 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

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Pool
Spa
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Parking included
4.8 out of 5, Exceptional, (14)
The price is NZ$238
for 1 night
includes taxes & fees
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About the area

Shillong

At Hotel Polo Towers Shillong you'll be within just a 15-minute stroll of Wards Lake and India Orchidarium and Botanical Garden. Highlights at this hotel include a restaurant, free self-parking and a bar/lounge. .This business-friendly hotel offers free WiFi in public areas, a fitness centre and a business centre. Added amenities include a coffee shop/cafe and laundry facilities. Each morning buffet breakfast is served between 7:30 AM and 10 AM. There's also the convenience of airport pick-up service. .Sights within a 20-minute walk of this 4-property class Police Bazar hotel include Jawaharlal Nehru Stadium and Golf Links Shillong.

What's nearby

  • Wards Lake - 9 min walk - 0.8 km
  • Jawaharlal Nehru Stadium - 14 min walk - 1.2 km
  • Golf Links Shillong - 17 min walk - 1.5 km
  • Bishop Falls - 2 min drive - 2.2 km
  • Thrills Fun Park - 7 min drive - 6.0 km

Getting around

  • Shillong (SHL) - 61 min drive

Restaurants

  • ‪City Dhabha - ‬8 min walk
  • ‪Regal - ‬10 min walk
  • ‪Eread Cafe - ‬12 min walk
  • ‪KFC - ‬10 min walk
  • ‪Hotel Centre Point - ‬10 min walk

About this property

Hotel Polo Towers Shillong

Shillong hotel in Police Bazar with fitness centre and 24-hour front desk
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A business centre and 3 meeting rooms are available.

Public spaces have free WiFi. Event space at this hotel measures 500 square feet (46 square metres) and includes conference space. A fitness centre, a terrace, and barbecue grills are also featured at the business-friendly Hotel Polo Towers Shillong. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. Self parking is free.

This 4-star Shillong hotel is smoke free.

  • 51 guestrooms or units
  • 500 sq ft of conference space
  • 46 sq. m of conference space
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hotel Polo Towers Shillong offers 51 accommodations with minibars and a safe. Flat-screen televisions come with premium cable channels.

Bathrooms include a shower with a rainfall showerhead, dressing gowns, slippers and complimentary toiletries. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and hairdryers can be requested.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport pick-up shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10 AM for a fee: INR 600 for adults and INR 600 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • 500 square feet of conference space
  • Business centre

Outdoors

  • Barbecue grill
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • 2 bathrooms
  • Dressing gowns
  • Free toiletries
  • Hair dryer (on request)
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Desk
  • Desk chair
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 12:30 PM
Contactless check-out
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for INR 2500.0 per day.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately INR 600 for adults and from INR 600 for children
  • Airport shuttle fee: INR 6000 per vehicle (maximum occupancy 4)
  • Airport shuttle fee per child: INR 6000 (up to 6 years old)
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: INR 2500.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

POLO TOWERS SHILLONG
Polo Towers Shillong Shillong
HOTEL POLO TOWERS SHILLONG Hotel
HOTEL POLO TOWERS SHILLONG Shillong
HOTEL POLO TOWERS SHILLONG Hotel Shillong

Frequently asked questions

What is the cancellation policy at Hotel Polo Towers Shillong?

Hotel Polo Towers Shillong offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Polo Towers Shillong?

As of 22 Nov 2024, prices found for a 1-night stay for 2 adults at Hotel Polo Towers Shillong on 25 Nov 2024 start from NZ$89.95, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Polo Towers Shillong?

Yep, Hotel Polo Towers Shillong has a free self car park.

What makes Hotel Polo Towers Shillong a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Hotel Polo Towers Shillong.

Does Hotel Polo Towers Shillong serve breakfast?

Yeah, buffet brekkie is on offer daily from 7:30 AM to 10 AM.

Is there a free airport shuttle available at Hotel Polo Towers Shillong?

No, but there's a shuttle from the airport to the hotel that runs 24 hours a day for a fee.

Is there a bar or restaurant at Hotel Polo Towers Shillong?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hotel Polo Towers Shillong?

Check-in begins at 2:00 PM. Check-out time is 12:30 PM.

Are pets allowed at Hotel Polo Towers Shillong?

No, pets are not allowed.

Is there a golf course on site at Hotel Polo Towers Shillong?

There isn't one on site, but Golf Links Shillong is a short 17-minute walk away.

Hotel Polo Towers Shillong Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 7 out of 24 reviews" "
Rating 8 - Good. 9 out of 24 reviews" "
Rating 6 - Okay. 3 out of 24 reviews" "
Rating 4 - Poor. 1 out of 24 reviews" "
Rating 2 - Terrible. 4 out of 24 reviews" "

7.4/10

Cleanliness

7.4/10

Staff & service

9.6/10

Amenities

7.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

sanjay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
We family of four stayed for 3 days and it was really much enjoying experience as rooms were neat clean and spacious. Service was excellent. Morning breakfast was having adequate varities . They arranged for us separate space in another room since hall was full. Dinner buffet option available wirh good menu at reasonable cost. Overall nice experience and surely will visit again.
Stayed 2 nights in Nov 2023

6/10 Okay

Arvind

Travelled with family
Stayed 1 night in Jul 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
money & time
Hotel staff are very uncooperative. They don't take food orders properly and blame us for their fault. The room badly maintained. Room 205 in which we were staying, the bathroom door wouldn't close from outside. When we asked the staff to fix it, the repairwoman attending us told us that it can't be fixed, that's how the door. The door was eventually fixed after notifying the manager again. The morning guard at the parking was very rude and unhelpful.For the money we paid we were expecting a better service.
Stayed 4 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent hotel, in a very beautiful area with competent and friendly professionals.
Stayed 2 nights in Nov 2019

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Small rooms, too noisy and no sense of comfort for guests
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were particularly welcoming and helpful. Restaurant food was superb.
Stayed 3 nights in Sep 2019

2/10 Terrible

AJAY

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Stayed 4 nights in Jun 2019

10/10 Excellent

vinaykumar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great hotel
Excellent hotel, all the staff were very pleasant and helpful. Room was comfortable there was a room heater for cold weather and a.c. for warm. We tried a variety of food and found everything excellent. At the back of the hotel there is a lane which goes up to police bazar. Its a little steep but was interesting to see all the vendors all the way up to the top. Only downside was the water in the bathroom was either tepid or cold.
Stayed 3 nights in Feb 2019

10/10 Excellent

Johnny&Soni, Vancouver BC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel experience from arrival to departure, would recommend to all
Stayed 4 nights in Oct 2018

8/10 Good

GAUTAM

Liked: Staff & service, room comfort
business trip
went for business so did not spend much time at the property. One of the better hotels in shillong to stay. decent breakfast and good tasty menu options
Stayed 2 nights in Aug 2018

2/10 Terrible

Bhavna

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2018

6/10 Okay

Gaurav

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The heating in the room was inadequate. And the staff was quite unhelpful.
Stayed 1 night in Nov 2017

8/10 Good

Jayanta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2017

6/10 Okay

B K , kolkata

Liked: Cleanliness
good but not worth the tariff
stay was comfortable staff was also good but then the hotel is 3star category and they are charging like a 5star property.
Stayed 3 nights in Jul 2017

2/10 Terrible

daniel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible
A dump with inefficient staff. Food was ok

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Good hotel, poor service
House keeping and restaurant staffs are not well trained, food taste and quality is not at par. Rooms, location, conforts are excellent

8/10 Good

Jhunu

Liked: Cleanliness, room comfort

10/10 Excellent

Sajjad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
It was very pleasant . All staff specially Amanda was brilliant .

8/10 Good

Gyanendra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good to experience a standard hotel in Shillong
Hotel location

8/10 Good

Swati

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel, with good service
Service was great

8/10 Good

Jayant Kumar

Liked: Cleanliness, staff & service, property conditions & facilities
An efficient small hotel
It was a satisfactory stay. The room was reasonably large. Food in the restaurant was good.