Hotel Serene places you in the centre of Shillong, connected to a shopping centre and within just a 15-minute stroll of India Orchidarium and Botanical Garden and Wards Lake. Highlights at this hotel include in-room free WiFi and fireplaces. .This hotel offers concierge services, a 24-hour front desk and luggage storage. Additionally, you'll find a television in a common area, a water dispenser and locker space. .Sights within a 20-minute walk of this Police Bazar hotel include Bishop Falls and Crinoline Falls.
What's nearby
Wards Lake - 12 min walk
Jawaharlal Nehru Stadium - 3 min drive
Golf Links Shillong - 4 min drive
Thrills Fun Park - 6 min drive
Elephant Falls - 11 min drive
Getting around
Shillong (SHL) - 61 min drive
Restaurants
City Dhabha - 10 min walk
Regal - 3 min walk
Eread Cafe - 2 min walk
KFC - 3 min walk
Hotel Centre Point - 3 min walk
About this property
Hotel Serene
Central hotel connected to a shopping centre in Police Bazar with a 24-hour front desk
As a guest of Hotel Serene, you'll find tour/ticket assistance, concierge services, and a television in common area. The front desk is open around the clock.
Smoking is allowed in designated areas at this Shillong hotel.
17 guestrooms or units
Front desk (24 hours)
Storage area for luggage
Tour and ticket information
Concierge
Television in lobby
Smoking in designated areas
Water dispenser
Locker space
Hotel Serene offers 17 air-conditioned accommodations, which are accessible via exterior corridors, and features fireplaces and free toiletries. This accommodation offers separate sitting areas and includes dining tables. 36-inch flat-screen televisions come with cable channels. Bathrooms include baths or showers with a rainfall showerhead, and toothbrushes and toothpaste.
Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs.
Languages
English, Hindi
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 25+ Mbps
Parking and transport
No on-site parking available
Things to do
TV in common areas
Family friendly
Dining table
Conveniences
24-hour front desk
Lockers
Luggage storage
Water dispenser
Guest services
Concierge services
Tour and ticket assistance
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
1 step to reach entrance
Doorbell and phone notification
No lift (single-level property)
Smooth flooring in room
Tile flooring in room
Well-lit path to entrance
Room amenities
Bedroom
Bedsheets provided
Bathroom
Bathtub or shower
Free toiletries
Private bathroom
Rainfall showerhead
Shampoo
Soap
Toilet paper
Toothbrush and toothpaste
Towels provided
Entertainment
36-inch flat-screen TV with cable channels
Food and drink
Dining table
Electric kettle
More
Access via exterior corridors
Air conditioning
Ceiling fan
Desk
Desk chair
Fireplace
Laptop workspace
Separate sitting area
Policies
Check-in
Check-in start time: noon; check-in end time: midnight
Minimum check-in age - 15
Check-out
Check-out before 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Access methods
Staffed front desk
Pets
Pets and service animals are not allowed at Hotel Serene
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cots (infant beds) are not available.
Payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy. A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in. Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards and cash.
We should mention
Pets and service animals are not allowed on site.
Property is also known as
Hotel Serene Hotel
Hotel Serene Shillong
Hotel Serene Hotel Shillong
Frequently asked questions
What is the cancellation policy at Hotel Serene?
Hotel Serene offers free cancellation on select room rates. Check out the cancellation policy for more info.
Is there a free airport shuttle available at Hotel Serene?
No, Hotel Serene does not offer an airport shuttle service.
What time are check-in & check-out at Hotel Serene?
Check-in begins at noon. Check-out time is 11:00 AM.
Are pets allowed at Hotel Serene?
No, pets and service animals are not allowed.
Hotel Serene Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 1 out of 2 reviews" "
10 - Excellent
1
Rating 8 - Good. 0 out of 2 reviews" "
8 - Good
0
Rating 6 - Okay. 1 out of 2 reviews" "
6 - Okay
1
Rating 4 - Poor. 0 out of 2 reviews" "
4 - Poor
0
Rating 2 - Terrible. 0 out of 2 reviews" "
2 - Terrible
0
6.0/10
Cleanliness
10/10
Staff & service
6.0/10
Amenities
5.0/10
Property conditions & facilities
6.0/10
Eco-friendliness
Reviews
6/10 Okay
Rohit
15 Apr 2024
Liked: Staff & service
Disliked: Property conditions & facilities
Staff is very polite and courteous, helpful too but the rooms are very small and no amenities as such