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Grand Mercure Ise-shima Resort & Spa

4.0 star property
Hotel with free parking, near Shima Spain Village

Photo gallery for Grand Mercure Ise-shima Resort & Spa

In-room safe, blackout curtains, free WiFi, bed sheets
Spa
Classic Suite, Multiple Beds, Ocean View (Japanese-Western Style)
Interior
Seasonal outdoor pool

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • All-inclusive
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
The current price is NZ$145
includes taxes & fees
19 May - 20 May

Explore the area

Map
939-6 Aza-Kasatori, Matoya, Isobe-cho, Shima, Mie-ken, 517-0295
  • Shima Spain Village
    ‪19 min walk‬
  • Yokoyama Observatory
    ‪11 min drive‬
  • Ise-Shima National Park
    ‪19 min drive‬

Room options

View all photos for Superior Room with 2 single beds and 2 extra beds, Mountain view

In-room safe, blackout curtains, free WiFi, bed sheets

Superior Room with 2 single beds and 2 extra beds, Mountain view

Highlights

Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Shower/bath combination
Bidet
Private bathroom
Cable channels
  • Mountain view
  • 33 sq m
  • Sleeps 6
  • 2 Single Beds and 2 Double Sofa Beds

Superior Room, 3 Single Beds, Non Smoking, Ocean View (High Floor)

Highlights

Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Shower/bath combination
Bidet
Private bathroom
Cable channels
  • Sleeps 8
  • 3 Single Beds

View all photos for Superior Room, Multiple Beds, Ocean View

In-room safe, blackout curtains, free WiFi, bed sheets

Superior Room, Multiple Beds, Ocean View

Highlights

Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Shower/bath combination
Bidet
Private bathroom
Cable channels
  • Sea view
  • 36 sq m
  • Sleeps 6
  • 2 Single Beds and 2 Double Sofa Beds

View all photos for Classic Suite, Multiple Beds, Ocean View (Japanese-Western Style)

Classic Suite, Multiple Beds, Ocean View (Japanese-Western Style)

Classic Suite, Multiple Beds, Ocean View (Japanese-Western Style)

Highlights

Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Shower/bath combination
Bidet
Private bathroom
Cable channels
  • Mountain view
  • 72 sq m
  • Sleeps 9
  • 2 Single Beds and 4 Single Futons

View all photos for Classic Room, Multiple Beds, Sea View (Japanese Western Style)

In-room safe, blackout curtains, free WiFi, bed sheets

Classic Room, Multiple Beds, Sea View (Japanese Western Style)

Highlights

Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Shower/bath combination
Bidet
Private bathroom
Cable channels
  • Sleeps 8
  • 4 Single Beds

View all photos for Classic Room, Japanese style, 4 futon beds, Oceanview

In-room safe, blackout curtains, free WiFi, bed sheets

Classic Room, Japanese style, 4 futon beds, Oceanview

Highlights

Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Shower/bath combination
Bidet
Private bathroom
Cable channels
  • Sea view
  • 36 sq m
  • Sleeps 7
  • 4 Single Futons

View all photos for Classic Room, 2 Single Beds, Sea View (Hollywood Twin)

In-room safe, blackout curtains, free WiFi, bed sheets

Classic Room, 2 Single Beds, Sea View (Hollywood Twin)

Highlights

Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Shower/bath combination
Bidet
Private bathroom
Cable channels
  • Sleeps 4
  • 2 Single Beds

Classic Room, 2 Single Beds, Mountain View

Highlights

Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Shower/bath combination
Bidet
Private bathroom
Cable channels
  • Sleeps 8
  • 2 Single Beds

Deluxe Suite, Multiple Beds, Mountain View

Highlights

Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Shower/bath combination
Bidet
Private bathroom
Cable channels
  • Sleeps 8
  • 2 Single Beds and 1 Double Sofa Bed

Classic Suite, Multiple Beds, Mountain View

Highlights

Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Shower/bath combination
Bidet
Private bathroom
Cable channels
  • Sleeps 12
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Classic Room, Japanese-Western style, 2 singlebeds and 3 futon beds, Ocean/Sea view

In-room safe, blackout curtains, free WiFi, bed sheets

Classic Room, Japanese-Western style, 2 singlebeds and 3 futon beds, Ocean/Sea view

Highlights

Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Shower/bath combination
Bidet
Private bathroom
Cable channels
  • Sea view
  • 36 sq m
  • Sleeps 7
  • 2 Single Beds and 3 Single Futons

View all photos for Classic Room, Japanese style, 4 futon beds, Mountain View

In-room safe, blackout curtains, free WiFi, bed sheets

Classic Room, Japanese style, 4 futon beds, Mountain View

Highlights

Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Shower/bath combination
Bidet
Private bathroom
Cable channels
  • Mountain view
  • 33 sq m
  • Sleeps 7
  • 4 Single Futons

Deluxe Suite, Multiple Beds, Sea View

Highlights

Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Shower/bath combination
Bidet
Private bathroom
Cable channels
  • Sleeps 9
  • 4 Single Beds

View all photos for Classic Room, Multiple Beds, Mountain View (Hollywood Twin)

In-room safe, blackout curtains, free WiFi, bed sheets

Classic Room, Multiple Beds, Mountain View (Hollywood Twin)

Highlights

Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Shower/bath combination
Bidet
Private bathroom
Cable channels
  • Sleeps 6
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Deluxe Suite, Multiple Beds

In-room safe, blackout curtains, free WiFi, bed sheets

Deluxe Suite, Multiple Beds

Highlights

Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Shower/bath combination
Bidet
Private bathroom
Cable channels
  • Sleeps 8
  • 1 Double Bed and 2 Single Beds

Classic Room, 2 Single Beds, Mountain View

Highlights

Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Shower/bath combination
Bidet
Private bathroom
Cable channels
  • Sleeps 8
  • 2 Single Beds

View all photos for Superior Room, 3 Single Beds, Non Smoking, Mountain View (High Floor)

In-room safe, blackout curtains, free WiFi, bed sheets

Superior Room, 3 Single Beds, Non Smoking, Mountain View (High Floor)

Highlights

Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Shower/bath combination
Bidet
Private bathroom
Cable channels
  • Sleeps 8
  • 3 Single Beds

View all photos for Classic Room with 2 single beds and 1 sofa bed, Mountain view

In-room safe, blackout curtains, free WiFi, bed sheets

Classic Room with 2 single beds and 1 sofa bed, Mountain view

Highlights

Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Shower/bath combination
Bidet
Private bathroom
Cable channels
  • Mountain view
  • 36 sq m
  • Sleeps 6
  • 3 Single Beds

Classic Room, 2 Single Beds, Sea View (High Floor)

Highlights

Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Shower/bath combination
Bidet
Private bathroom
Cable channels
  • Sleeps 8
  • 2 Single Beds

View all photos for Classic Room, 3 Single Beds, Ocean View

In-room safe, blackout curtains, free WiFi, bed sheets

Classic Room, 3 Single Beds, Ocean View

Highlights

Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Shower/bath combination
Bidet
Private bathroom
Cable channels
  • Sea view
  • 36 sq m
  • Sleeps 5
  • 3 Single Beds

About the area

Shima

At Grand Mercure Ise-shima Resort & Spa, you'll be 1.6 km (1 mi) from Shima Spain Village and 8.9 km (5.6 mi) from Yokoyama Observatory. Highlights at this hotel include 2 bars/lounges, a restaurant and free self-parking. .THE LOUNGE is the hotel's own lobby lounge. Enjoy the seasonal outdoor swimming pool and kids' swimming pool as well as access to hot springs. Other amenities include free Wi-Fi in public areas, a 24-hour front desk and a lift. Buffet breakfast is available daily between 7:00 AM and 9:30 AM. There's also the convenience of free train pick-up service. .Sights within a 20-minute drive of this 4-property class Shima hotel include Ago Bay and Mikimoto Pearl Island.

What's nearby

  • Shima Spain Village - 19 min walk - 1.7 km
  • Ago Bay - 10 min drive - 9.1 km
  • Yokoyama Observatory - 11 min drive - 9.0 km
  • Toba Aquarium - 19 min drive - 19.3 km
  • Ise-Shima National Park - 19 min drive - 21.1 km

Getting around

  • Ugata Station - 11 min drive
  • Nagoya (NGO-Chubu Centrair Intl.) - 148 min drive

Restaurants

  • ‪はま寿司 167号志摩店 - ‬8 min drive
  • ‪カフェ ミ カサ - ‬3 min drive
  • ‪らんぷ志摩店 - ‬9 min drive
  • ‪チィコチィコ - ‬3 min drive
  • ‪なかしん - ‬9 min drive

About this property

Grand Mercure Ise-shima Resort & Spa

Hotel with free parking, near Shima Spain Village
Some rates at Grand Mercure Ise-shima Resort & Spa are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Grand Mercure Ise-shima Resort & Spa offers its guests hot springs, a seasonal outdoor pool, and a children's pool. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

Grand Mercure Ise-shima Resort & Spa also features a vending machine, shopping on site, and a lift. A train station pick-up shuttle and A train station drop-off shuttle are free. Self parking is free.

Smoking is allowed in designated areas at this 4-star Shima hotel.

  • 372 guestrooms or units
  • 12 levels
  • 2 bars or lounges
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • On-site shopping
  • Lift
  • Smoking in designated areas
  • Dining venue
Grand Mercure Ise-shima Resort & Spa offers 372 accommodations with a safe and complimentary slippers. 32-inch flat-screen televisions come with cable channels.

Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Public bath/onsen services include an indoor public bath, outdoor mineral hot springs (Japanese-style onsen) and yukata (Japanese robe). These services feature separate men's and women's areas. There are hot springs on site.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

Languages

English, Japanese

Similar properties

Reception

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  • Free WiFi
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4.3 out of 5, Excellent, 1,007 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free train station pick-up shuttle from 3:00 PM to 5:30 PM
  • Train station shuttle at scheduled times, on request
  • Free train station drop-off
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 3,800 per person
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • ONSEN LOUNGE
  • THE LOUNGE
  • ビュッフェ会場「DINING -Le Sensor

Things to do

  • Children's pool
  • Hot springs
  • Seasonal outdoor pool
  • Shopping

Family friendly

  • Changing table
  • Children's dinnerware
  • Children's pool
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Spa

  • Hot springs
  • Public indoor bath (no minerals)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • Lift (90 centimetre wide door)
  • Thin carpet in room
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (110 centimetre high)
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Refrigerator

More

  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 3800 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. 

We should mention

  • The seasonal pool will open in July and close in August.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ise-Shima Royal Hotel
Ise-Shima Royal
Hotel Resorts ISE-SHIMA
Resorts ISE-SHIMA
Ise Shima Royal Hotel
Hotel Resorts ISE SHIMA
Mercure Ise Shima & Spa Shima
Grand Mercure Ise shima Resort Spa
Grand Mercure Ise-shima Resort & Spa Hotel
Grand Mercure Ise-shima Resort & Spa Shima
Grand Mercure Ise-shima Resort & Spa Hotel Shima

Frequently asked questions

What is the cancellation policy at Grand Mercure Ise-shima Resort & Spa?

Grand Mercure Ise-shima Resort & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Grand Mercure Ise-shima Resort & Spa?

As of 22 Apr 2025, prices found for a 1-night stay for 2 adults at Grand Mercure Ise-shima Resort & Spa on 19 May 2025 start from NZ$140.95, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Grand Mercure Ise-shima Resort & Spa?

Yep, Grand Mercure Ise-shima Resort & Spa has a free self car park.

Are there any beaches close to Grand Mercure Ise-shima Resort & Spa?

The closest beach to Grand Mercure Ise-shima Resort & Spa is Ichigo Beach (8.5 km).

Does Grand Mercure Ise-shima Resort & Spa have a pool?

Grand Mercure Ise-shima Resort & Spa has a seasonal outdoor pool and a kids' pool. The pool is open from July to August.

Is Grand Mercure Ise-shima Resort & Spa family-friendly?

You bet! With amenities such as a children's pool and free train station drop-off, as well as changing tables and children's dinnerware in the guestrooms, it's no surprise that Grand Mercure Ise-shima Resort & Spa is a hit with families.

Does Grand Mercure Ise-shima Resort & Spa serve breakfast?

You bet, buffet brekkie is on offer daily from 7:00 AM to 9:30 AM.

Is there a free airport shuttle available at Grand Mercure Ise-shima Resort & Spa?

No, Grand Mercure Ise-shima Resort & Spa does not offer an airport shuttle service.

Is there a bar or restaurant at Grand Mercure Ise-shima Resort & Spa?

Yep, you can grab a meal at Grand Mercure Ise-shima Resort & Spa's onsite restaurant.

What time are check-in & check-out at Grand Mercure Ise-shima Resort & Spa?

Check-in begins at 3 PM. Check-out time is 11:00 AM.

Are pets allowed at Grand Mercure Ise-shima Resort & Spa?

No, only service animals are allowed.

Grand Mercure Ise-shima Resort & Spa Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 89 out of 345 reviews
Rating 8 - Good. 138 out of 345 reviews
Rating 6 - Okay. 82 out of 345 reviews
Rating 4 - Poor. 24 out of 345 reviews
Rating 2 - Terrible. 12 out of 345 reviews

7.8/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Yuta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Tonnii

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Comfortable stay. There is free shuttle service from ugata station, you need to book it with the hotel via phone. There is a big hall for breakfast with plenty of choices for Japanese n Western menu.
Stayed 1 night in Dec 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The property is located in good location and it looks fine but the dust is too much!!
Stayed 2 nights in Aug 2021

6/10 Okay

Allyson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

10/10 Excellent

Hideki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent peaceful vacation spot

I really enjoyed this hotel as we booked Japanese style room. The only biggest complaints are the facts that there are only three elevators that we needed to wait for traffic congestion and very limited restaurant options. Other wise, we had decent stay.
Stayed 2 nights in Jul 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Feb 2019

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old hotel, huge step up to bathroom, staff not as courteous or helpful as most Japanese are.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

YAMAMOTO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Kiyonari

Liked: Staff & service
Stayed 1 night in Jan 2025

6/10 Okay

??

Stayed 1 night in Jan 2025

8/10 Good

YUI

Travelled with family
Liked: Cleanliness, amenities
チェックインのとき、フロントでかなり待ち時間がありました。 お風呂の洗い場が満員で後ろで立って待ってる方がいてゆっくり洗うことができませんでした。 お正月なので仕方がないですが、改善していただいた方がいいと思います。 フリードリンクや朝食バイキングなどサービスはとても満足でした！
Stayed 1 night in Jan 2025

2/10 Terrible

Yukiko

Stayed 1 night in Jan 2025

8/10 Good

ATSUHIRO

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ロケーションが最高。 人気ホテルで混雑は仕方ないが、コストパフォーマンスを考えれば、全く問題ない
Stayed 1 night in Jan 2025

10/10 Excellent

OSAMU

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

HIRASIMA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
大浴場から出たところの休憩スペースは雰囲気もよくドリンクもあってよかった
Stayed 1 night in Dec 2024

2/10 Terrible

SANAE

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

2/10 Terrible

Miki

Stayed 1 night in Jan 2025

8/10 Good

Kengo

Stayed 1 night in Dec 2024

8/10 Good

Mai

Stayed 1 night in Dec 2024

4/10 Poor

KANAKO

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
食事会場に行く時にエレベーターが少なくて乗れない。 食事中に小さな子どもを連れていて、うるさかったのかスタッフがお盆を何回も引いてきた。 早く帰らせたいのかと感じて、非常に気分が悪かった。
Stayed 2 nights in Jan 2025

6/10 Okay

Reiko

Stayed 1 night in Dec 2024

6/10 Okay

yusuke

Stayed 1 night in Jan 2025

8/10 Good

??

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
古さは感じられますが、リニューアルされてラウンジが使えたり、温泉の雰囲気が落ち着いた感じになっていたところはよかったです。ビュッフェは混雑していて並んでいるうちに料理が冷めてしまったので、会場を２箇所に分ける、時間帯を分散させるなどの工夫があったら良いかなと思います。
Stayed 1 night in Dec 2024

8/10 Good

??

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋が広く、眺めも最高でした。 食事も美味しく種類も豊富で、温泉もとても良かったです。 大晦日の花火もとてもきれいで楽しめました。
Stayed 2 nights in Dec 2024