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Grand Mercure Ise-shima Resort & Spa

4.0 star property
Hotel with free parking, near Shima Spain Village

Photo gallery for Grand Mercure Ise-shima Resort & Spa

In-room safe, blackout curtains, free WiFi, bed sheets
Spa
In-room safe, blackout curtains, free WiFi, bed sheets
Exterior
Combined shower/bathtub, free toiletries, hair dryer, slippers

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • All-inclusive
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
The current price is NZ$158
includes taxes & fees
25 Feb - 26 Feb

Explore the area

Map
939-6 Aza-Kasatori, Matoya, Isobe-cho, Shima, Mie-ken, 517-0295
  • Matoya Bay Bridge
    ‪6 min walk‬
  • Shima Spain Village
    ‪19 min walk‬
  • Izawanomiya Shrine
    ‪7 min drive‬

Room options

View all photos for Superior Room with 2 single beds and 2 extra beds, Mountain view

In-room safe, blackout curtains, free WiFi, bed sheets

Superior Room with 2 single beds and 2 extra beds, Mountain view

Highlights

Fridge
Flat-screen TV
Blackout curtains
Bidet
Shower/bath combination
Private bathroom
Hairdryer
Cable channels
  • 33 sq m
  • Mountain view
  • Sleeps 8
  • 2 Single Beds and 2 Double Sofa Beds

Superior Room, 3 Single Beds, Non Smoking, Ocean View (High Floor)

Highlights

Fridge
Flat-screen TV
Blackout curtains
Bidet
Shower/bath combination
Private bathroom
Hairdryer
Cable channels
  • Sleeps 8
  • 3 Single Beds

View all photos for Superior Room, Multiple Beds, Ocean View

In-room safe, blackout curtains, free WiFi, bed sheets

Superior Room, Multiple Beds, Ocean View

Highlights

Fridge
Flat-screen TV
Blackout curtains
Bidet
Shower/bath combination
Private bathroom
Hairdryer
Cable channels
  • 36 sq m
  • Sea view
  • Sleeps 8
  • 2 Single Beds and 2 Double Sofa Beds

View all photos for Classic Suite, Multiple Beds, Ocean View (Japanese-Western Style)

In-room safe, blackout curtains, free WiFi, bed sheets

Classic Suite, Multiple Beds, Ocean View (Japanese-Western Style)

Highlights

Fridge
Flat-screen TV
Blackout curtains
Bidet
Shower/bath combination
Private bathroom
Hairdryer
Cable channels
  • 72 sq m
  • Mountain view
  • Sleeps 12
  • 2 Single Beds and 4 Single Futons

View all photos for Classic Room, Multiple Beds, Sea View (Japanese Western Style)

In-room safe, blackout curtains, free WiFi, bed sheets

Classic Room, Multiple Beds, Sea View (Japanese Western Style)

Highlights

Fridge
Flat-screen TV
Blackout curtains
Bidet
Shower/bath combination
Private bathroom
Hairdryer
Cable channels
  • Sleeps 10
  • 4 Single Beds

View all photos for Classic Room, Japanese style, 4 futon beds, Oceanview

In-room safe, blackout curtains, free WiFi, bed sheets

Classic Room, Japanese style, 4 futon beds, Oceanview

Highlights

Fridge
Flat-screen TV
Blackout curtains
Bidet
Shower/bath combination
Private bathroom
Hairdryer
Cable channels
  • 36 sq m
  • Sea view
  • Sleeps 8
  • 4 Single Futons

View all photos for Classic Room, 2 Single Beds, Sea View (Hollywood Twin)

In-room safe, blackout curtains, free WiFi, bed sheets

Classic Room, 2 Single Beds, Sea View (Hollywood Twin)

Highlights

Fridge
Flat-screen TV
Blackout curtains
Bidet
Shower/bath combination
Private bathroom
Hairdryer
Cable channels
  • Sleeps 4
  • 2 Single Beds

View all photos for Classic Room, Japanese-Western style, 2 singlebeds and 3 futon beds, Ocean/Sea view

In-room safe, blackout curtains, free WiFi, bed sheets

Classic Room, Japanese-Western style, 2 singlebeds and 3 futon beds, Ocean/Sea view

Highlights

Fridge
Flat-screen TV
Blackout curtains
Bidet
Shower/bath combination
Private bathroom
Hairdryer
Cable channels
  • 36 sq m
  • Sea view
  • Sleeps 10
  • 2 Single Beds and 3 Single Futons

View all photos for Classic Room, Japanese style, 4 futon beds, Mountain View

In-room safe, blackout curtains, free WiFi, bed sheets

Classic Room, Japanese style, 4 futon beds, Mountain View

Highlights

Fridge
Flat-screen TV
Blackout curtains
Bidet
Shower/bath combination
Private bathroom
Hairdryer
Cable channels
  • 33 sq m
  • Mountain view
  • Sleeps 8
  • 4 Single Futons

View all photos for Classic Room, Multiple Beds, Mountain View (Hollywood Twin)

In-room safe, blackout curtains, free WiFi, bed sheets

Classic Room, Multiple Beds, Mountain View (Hollywood Twin)

Highlights

Fridge
Flat-screen TV
Blackout curtains
Bidet
Shower/bath combination
Private bathroom
Hairdryer
Cable channels
  • Sleeps 6
  • 2 Single Beds and 1 Double Sofa Bed

Superior Room, 3 Single Beds, Non Smoking, Mountain View (High Floor)

Highlights

Fridge
Flat-screen TV
Blackout curtains
Bidet
Shower/bath combination
Private bathroom
Hairdryer
Cable channels
  • Sleeps 8
  • 3 Single Beds

View all photos for Classic Room with 2 single beds and 1 sofa bed, Mountain view

In-room safe, blackout curtains, free WiFi, bed sheets

Classic Room with 2 single beds and 1 sofa bed, Mountain view

Highlights

Fridge
Flat-screen TV
Blackout curtains
Bidet
Shower/bath combination
Private bathroom
Hairdryer
Cable channels
  • 36 sq m
  • Mountain view
  • Sleeps 6
  • 3 Single Beds

Classic Room, 2 Single Beds, Sea View (High Floor)

Highlights

Fridge
Flat-screen TV
Blackout curtains
Bidet
Shower/bath combination
Private bathroom
Hairdryer
Cable channels
  • Sleeps 8
  • 2 Single Beds

View all photos for Classic Room, 3 Single Beds, Ocean View

In-room safe, blackout curtains, free WiFi, bed sheets

Classic Room, 3 Single Beds, Ocean View

Highlights

Fridge
Flat-screen TV
Blackout curtains
Bidet
Shower/bath combination
Private bathroom
Hairdryer
Cable channels
  • 36 sq m
  • Sea view
  • Sleeps 6
  • 3 Single Beds

Similar properties

Front of property

Quintessa Hotel Iseshima

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.3 out of 5, Excellent, (1003)
The price is NZ$289
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Quintessa Hotel Iseshima

About the area

Shima

At Grand Mercure Ise-shima Resort & Spa, you'll be 1.6 km (1 mi) from Shima Spain Village and 8.9 km (5.6 mi) from Yokoyama Observatory. Highlights at this hotel include 2 bars/lounges, a restaurant and free self-parking. .THE LOUNGE is the hotel's own lobby lounge. Enjoy the seasonal outdoor swimming pool and kids' swimming pool as well as access to hot springs. Other amenities include free Wi-Fi in public areas, a 24-hour front desk and a lift. Buffet breakfast is available daily between 7:00 AM and 9:30 AM. There's also the convenience of free train pick-up service. .Sights within a 20-minute drive of this 4-property class Shima hotel include Ago Bay and Mikimoto Pearl Island.

What's nearby

  • Shima Spain Village - 19 min walk
  • Ago Bay - 10 min drive
  • Yokoyama Observatory - 11 min drive
  • Toba Aquarium - 19 min drive
  • Ise-Shima National Park - 19 min drive

Getting around

  • Ugata Station - 11 min drive
  • Nagoya (NGO-Chubu Centrair Intl.) - 148 min drive

Restaurants

  • ‪はま寿司 167号志摩店 - ‬8 min drive
  • ‪カフェ ミ カサ - ‬3 min drive
  • ‪らんぷ志摩店 - ‬9 min drive
  • ‪チィコチィコ - ‬3 min drive
  • ‪なかしん - ‬9 min drive

About this property

Grand Mercure Ise-shima Resort & Spa

Hotel with free parking, near Shima Spain Village
Some rates at Grand Mercure Ise-shima Resort & Spa are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Grand Mercure Ise-shima Resort & Spa offers its guests hot springs, a seasonal outdoor pool, and a children's pool. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

Grand Mercure Ise-shima Resort & Spa also features a vending machine, shopping on site, and a lift. A train station pick-up shuttle and A train station drop-off shuttle are free. Self parking is free.

Smoking is allowed in designated areas at this 4-star Shima hotel.

  • 372 guestrooms or units
  • 12 levels
  • 2 bars or lounges
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • On-site shopping
  • Lift
  • Smoking in designated areas
  • Dining venue
Grand Mercure Ise-shima Resort & Spa offers 372 accommodations with a safe and complimentary slippers. 32-inch flat-screen televisions come with cable channels.

Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Public bath/onsen services include an indoor public bath, outdoor mineral hot springs (Japanese-style onsen) and yukata (Japanese robe). These services feature separate men's and women's areas. There are hot springs on site.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free train station pick-up shuttle from 3:00 PM to 5:30 PM
  • Train station shuttle at scheduled times, on request
  • Free train station drop-off
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 3,800 per person
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • ONSEN LOUNGE
  • THE LOUNGE
  • ビュッフェ会場「DINING -Le Sensor

Things to do

  • Children's pool
  • Hot springs
  • Seasonal outdoor pool
  • Shopping

Family friendly

  • Changing table
  • Children's dinnerware
  • Children's pool
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Spa

  • Hot springs
  • Outdoor mineral hot springs (onsen)
  • Public indoor bath (no minerals)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • Lift (90 centimetre wide door)
  • Thin carpet in room
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (110 centimetre high)
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Refrigerator

More

  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 3800 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. 

We should mention

  • The seasonal pool will open in July and close in August.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ise-Shima Royal Hotel
Ise-Shima Royal
Hotel Resorts ISE-SHIMA
Resorts ISE-SHIMA
Ise Shima Royal Hotel
Hotel Resorts ISE SHIMA
Mercure Ise Shima & Spa Shima
Grand Mercure Ise shima Resort Spa
Grand Mercure Ise-shima Resort & Spa Hotel
Grand Mercure Ise-shima Resort & Spa Shima
Grand Mercure Ise-shima Resort & Spa Hotel Shima

Frequently asked questions

What is the cancellation policy at Grand Mercure Ise-shima Resort & Spa?

Grand Mercure Ise-shima Resort & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Grand Mercure Ise-shima Resort & Spa?

As of 22 Feb 2025, prices found for a 1-night stay for 2 adults at Grand Mercure Ise-shima Resort & Spa on 25 Feb 2025 start from NZ$157.52, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Grand Mercure Ise-shima Resort & Spa?

Yep, Grand Mercure Ise-shima Resort & Spa has a free self car park.

Are there any beaches close to Grand Mercure Ise-shima Resort & Spa?

The closest beach to Grand Mercure Ise-shima Resort & Spa is Goza Shirahama Beach (13.7 km).

Does Grand Mercure Ise-shima Resort & Spa have a pool?

Grand Mercure Ise-shima Resort & Spa has a seasonal outdoor pool and a kids' pool. The pool is open from July to August.

Is Grand Mercure Ise-shima Resort & Spa family-friendly?

You bet! With amenities such as a children's pool and free train station drop-off, as well as changing tables and children's dinnerware in the guestrooms, it's no surprise that Grand Mercure Ise-shima Resort & Spa is a hit with families.

Does Grand Mercure Ise-shima Resort & Spa serve breakfast?

You bet, buffet brekkie is on offer daily from 7:00 AM to 9:30 AM.

Is there a free airport shuttle available at Grand Mercure Ise-shima Resort & Spa?

No, Grand Mercure Ise-shima Resort & Spa does not offer an airport shuttle service.

Is there a bar or restaurant at Grand Mercure Ise-shima Resort & Spa?

Yep, you can grab a meal at Grand Mercure Ise-shima Resort & Spa's onsite restaurant.

What time are check-in & check-out at Grand Mercure Ise-shima Resort & Spa?

Check-in begins at 3 PM. Check-out time is 11:00 AM.

Are pets allowed at Grand Mercure Ise-shima Resort & Spa?

No, only service animals are allowed.

Grand Mercure Ise-shima Resort & Spa Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 72 out of 291 reviews
Rating 8 - Good. 120 out of 291 reviews
Rating 6 - Okay. 70 out of 291 reviews
Rating 4 - Poor. 17 out of 291 reviews
Rating 2 - Terrible. 12 out of 291 reviews

7.8/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Yuta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Tonnii

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Comfortable stay. There is free shuttle service from ugata station, you need to book it with the hotel via phone. There is a big hall for breakfast with plenty of choices for Japanese n Western menu.
Stayed 1 night in Dec 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The property is located in good location and it looks fine but the dust is too much!!
Stayed 2 nights in Aug 2021

6/10 Okay

Allyson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

10/10 Excellent

Hideki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent peaceful vacation spot
I really enjoyed this hotel as we booked Japanese style room. The only biggest complaints are the facts that there are only three elevators that we needed to wait for traffic congestion and very limited restaurant options. Other wise, we had decent stay.
Stayed 2 nights in Jul 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Feb 2019

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old hotel, huge step up to bathroom, staff not as courteous or helpful as most Japanese are.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

???

Liked: Cleanliness, staff & service, property conditions & facilities
とてもきれいで、快適でした。
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness
風呂が綺麗で最高でした。残念なのがエレベーターが大変不便と感じました。
Stayed 1 night in Nov 2024

8/10 Good

Teruyuki

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

kazuo

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2024

2/10 Terrible

Kittikarn, Narashino

Travelled with family
Disliked: Cleanliness, staff & service, amenities
ベットの下に使用済みのスリッパが残ってたこととても残念でした。バスルームは髪の毛や壁の汚れがあって清潔感感じません。
Stayed 1 night in Oct 2024

8/10 Good

KEN

Stayed 1 night in Sep 2024

8/10 Good

Takeshi

Stayed 1 night in Sep 2024

8/10 Good

Teruaki

Travelled with family and small children
Liked: Amenities, property conditions & facilities
夕食時2部制にしているものの予約ではないため、人数把握なし。レストランに、入りきらない場合は離れた大広間に案内される。 遠いため、取りに行くのは大変だが、席は静かでゆっくり食べられた。どちらがいいかは個人差かもしれないが、カートの利用を遠方の席の人優先にしてもらいたかった。 カートがあれば一度にたくさん持ち運べる。我が家は小さい子がいるため更に大変だった。
Stayed 1 night in Sep 2024

8/10 Good

Kayo

Liked: Staff & service
全体的にはよかった。事前の口コミを見て少々不安でしたが、満足できました。ラウンジもお酒好きにはよかったです。食事は、時間を選べばそんなに待つこともなかった。卓球は無料で楽しめました。お風呂上がりの飲み物もあり、よかった。
Stayed 2 nights in Sep 2024

8/10 Good

Naoki

Liked: Cleanliness
Stayed 1 night in Sep 2024

10/10 Excellent

HIROKO

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
3歳の孫と65歳の夫の為に和室を予約しました。洋室ベッドと違い、座ったり、寝転んだり、荷物も広げたりと家にいる時と同じようにくつろげました。駐車場の確認の時から対応がよく、あらゆる場面で接客サービスに満足しております。食事はかなり混雑してましたが、どれも美味しく、大変満足です。子供の遊ぶスペース、卓球、ラウンジでもそれぞれ楽しめてとてもいい思い出になりました。娘夫婦と孫、息子と私達夫婦の初めての旅行は満足のいくものになりました。ありがとうございました。
Stayed 1 night in Sep 2024

6/10 Okay

Yuhi

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
エレベーターの待ち時間が長いので、何か解決策が欲しい。
Stayed 1 night in Sep 2024

8/10 Good

YUKINA

Liked: Cleanliness
Stayed 1 night in Sep 2024

8/10 Good

yumi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Sayaka

Travelled with group
Disliked: Staff & service
エレベーターの待ち時間が多く、階段を使う事が多かった。
Stayed 1 night in Aug 2024

10/10 Excellent

Narumi

Liked: Cleanliness, staff & service, property conditions & facilities
よかったです！ラウンジ最高でした！！
Stayed 1 night in Sep 2024

8/10 Good

Ikuko

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
清潔感がありとても満足です。 ホテル内のお買い物施設が少ないのでもう少し充実させてほしい。ホテル周辺にもお店がないので。 食事時間がみんな同じでかなり混雑して食べるのに時間がかかった。
Stayed 1 night in Sep 2024