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Zemi Beach House, LXR Hotels & Resorts

5.0 star property
Luxury resort on the beach, with 3 outdoor pools

Photo gallery for Zemi Beach House, LXR Hotels & Resorts

3 outdoor pools, free pool cabanas, pool umbrellas
Penthouse, 2 Bedrooms, Ocean View | Private kitchen
Turkish bath/hammam, body treatments, aromatherapy, hot stone massages
Room, 2 Queen Beds, Ocean View
Room amenity

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Breakfast available
  • Bar
  • 24/7 front desk
  • Room service
  • Housekeeping
The current price is NZ$1,682
includes taxes & fees
21 May - 22 May

Explore the area

Map
Shoal Bay East, Shoal Bay, AI2640
  • Shoal Bay Beach
    ‪7 min walk‬
  • Little Bay
    ‪12 min drive‬
  • Crocus Bay Beach
    ‪15 min drive‬
  • The Valley (AXA-Clayton J. Lloyd Intl.)
    ‪12 min drive‬

Room options

View all photos for Premium Suite, 2 Bedrooms, Oceanfront

Frette Italian sheets, premium bedding, minibar, in-room safe

Premium Suite, 2 Bedrooms, Oceanfront

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Private plunge pool
Air conditioning
Connecting rooms available
Free cots/infant beds
  • Ocean view
  • 232 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Room, 1 King Bed, Ocean View

Room, 1 King Bed, Ocean View

Room, 1 King Bed, Ocean View

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Blackout curtains
Ceiling fan
  • Ocean view
  • 65 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Garden View

Frette Italian sheets, premium bedding, minibar, in-room safe

Room, 1 King Bed, Garden View

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Blackout curtains
Ceiling fan
  • 65 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 2 Bedrooms, Oceanfront

Frette Italian sheets, premium bedding, minibar, in-room safe

Presidential Suite, 2 Bedrooms, Oceanfront

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Private plunge pool
Air conditioning
Connecting rooms available
Free cots/infant beds
  • Ocean view
  • 232 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Ocean View

Deluxe Room, 1 King Bed, Ocean View | View from room

Deluxe Room, 1 King Bed, Ocean View

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Blackout curtains
Ceiling fan
  • Ocean view
  • 65 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Garden View

Deluxe Room, 1 King Bed, Garden View | Bathroom

Deluxe Room, 1 King Bed, Garden View

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Blackout curtains
Ceiling fan
  • Ocean view
  • 65 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 3 Bedrooms, Oceanfront

Presidential Suite, 3 Bedrooms, Oceanfront | Living area

Presidential Suite, 3 Bedrooms, Oceanfront

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Private plunge pool
Air conditioning
Connecting rooms available
Free cots/infant beds
  • Ocean view
  • 353 sq m
  • Sleeps 8
  • 2 King Beds and 2 Double Beds

View all photos for Penthouse, 3 Bedrooms, Ocean View

Frette Italian sheets, premium bedding, minibar, in-room safe

Penthouse, 3 Bedrooms, Ocean View

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Private plunge pool
Air conditioning
Connecting rooms available
Free cots/infant beds
  • Ocean view
  • 316 sq m
  • Sleeps 8
  • 2 King Beds

View all photos for Room, 2 Queen Beds, Ocean View

Room, 2 Queen Beds, Ocean View

Room, 2 Queen Beds, Ocean View

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Blackout curtains
Ceiling fan
  • Ocean view
  • 65 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Ocean View (Celebration)

Room, 1 King Bed, Ocean View (Celebration) | Living area

Room, 1 King Bed, Ocean View (Celebration)

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Blackout curtains
Ceiling fan
  • Ocean view
  • 65 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite, 3 Bedrooms, Oceanfront

Frette Italian sheets, premium bedding, minibar, in-room safe

Premium Suite, 3 Bedrooms, Oceanfront

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Private plunge pool
Air conditioning
Connecting rooms available
Free cots/infant beds
  • Ocean view
  • 353 sq m
  • Sleeps 8
  • 2 King Beds and 2 Double Beds

View all photos for Penthouse, 2 Bedrooms, Ocean View

Penthouse, 2 Bedrooms, Ocean View

Penthouse, 2 Bedrooms, Ocean View

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Private plunge pool
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
  • Ocean view
  • 232 sq m
  • Sleeps 6
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Garden View

Frette Italian sheets, premium bedding, minibar, in-room safe

Room, 2 Queen Beds, Garden View

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Blackout curtains
Ceiling fan
  • 65 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Garden View

Frette Italian sheets, premium bedding, minibar, in-room safe

Room, 1 King Bed, Garden View

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Ceiling fan
Premium bedding
  • Sleeps 2
  • 1 King Bed

About the area

Shoal Bay

A luxury stay in Shoal Bay awaits you at Zemi Beach House, LXR Hotels & Resorts. You'll be within a 10-minute walk of Shoal Bay Beach and 4.7 km (2.9 mi) from Scilly Cay. Highlights at this beachfront resort include 2 restaurants, 3 outdoor swimming pools and a full-service spa. .A relaxing day at THAI HOUSE SPA can include deep-tissue massages, body wraps and body scrubs along with aromatherapy and Ayurvedic treatments. The restaurant, Twenty Knots, serves international cuisine and is open for breakfast, lunch and dinner. With 3 lounge bars and a beach bar to choose from, you can enjoy a drink at the resort. Spend the day at the beach and enjoy the on-site free kids' club, gym and outdoor tennis court. Other amenities include free Wi-Fi in public areas, a Turkish bath/hammam and a steam room. Each morning buffet breakfast is served between 7:00 AM and 10:30 AM. There's also free self parking, along with the convenience of car rentals on site. .Attractions in proximity to this 5-property class Shoal Bay resort include Orient Bay Beach and Grand Case Beach.
View more Resorts in Shoal BayOpens in a new window

What's nearby

  • Shoal Bay Beach - 7 min walk - 0.6 km
  • Scilly Cay - 5 min drive - 4.1 km
  • Island Harbor Beach - 7 min drive - 4.3 km
  • Little Bay - 12 min drive - 8.8 km
  • Crocus Bay Beach - 15 min drive - 7.8 km

Getting around

  • The Valley (AXA-Clayton J. Lloyd Intl.) - 12 min drive

Restaurants

  • ‪Ken's BBQ - ‬7 min drive
  • ‪Hungry's good food! - ‬7 min drive
  • ‪Good Korma - ‬7 min drive
  • ‪Elvis' Beach Bar - ‬14 min drive
  • ‪Madeariman Beach Bar - ‬14 min walk

About this property

Zemi Beach House, LXR Hotels & Resorts

Luxury resort on the beach, with 3 outdoor pools
Zemi Beach House, LXR Hotels & Resorts offers its guests a full-service spa, 3 outdoor swimming pools, an outdoor tennis court, and a health club. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a beach bar. WiFi is free in public spaces.

Event space at this resort measures 798 square feet (74 square metres) and includes conference space. A steam room, spa services, and a terrace are also featured at the luxury Zemi Beach House, LXR Hotels & Resorts. Self parking is free.

This 5-star Shoal Bay resort is smoke free.

  • 76 guestrooms or units
  • 4 levels
  • 4 buildings
  • 2 dining venues
  • 3 bars or lounges
  • 798 sq ft of conference space
  • 74 sq. m of conference space
  • Built in 2016
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Terrace
  • Garden
  • Outdoor picnic space
  • Television in lobby
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar on the beach
Zemi Beach House, LXR Hotels & Resorts offers 76 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to furnished balconies or patios. Beds feature Frette Italian sheets and premium bedding. LED televisions come with premium satellite channels. Bathrooms include a separate bath and shower, bathrobes and complimentary toiletries.

This Shoal Bay resort provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include espresso makers and complimentary bottles of water. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Guests can indulge in a pampering treatment at the resort's full-service spa, THAI HOUSE SPA. Services include deep-tissue massages, hot stone massages, sports massages and Thai massages. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology. The spa is open daily.

Languages

Chinese (Mandarin), Danish, English, Filipino, Finnish, French, German, Hindi, Italian, Portuguese, Russian, Spanish, Swedish, Thai, Turkish

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  • Pool
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  • Kids pool
4.8 out of 5, Exceptional, 202 reviews
The price is NZ$1,687
includes taxes & fees
22 May - 23 May
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: USD 50 to 77 for adults and USD 35 to 40 for children
  • 2 restaurants
  • 3 bars/lounges
  • A beach bar
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Stone
  • Twenty Knots

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Free children's club
  • Full-service spa
  • Health club
  • Kayaking
  • Outdoor tennis court
  • Shopping
  • Steam room
  • Surfing/bodyboarding
  • TV in common areas
  • Water sports equipment
  • Windsurfing
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Free children's club
  • Free cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 798 square feet of conference space

Outdoors

  • Free pool cabanas
  • Garden
  • On the bay
  • On the beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Spa open daily
  • Sports massages
  • Thai massages
  • Turkish bath

Accessibility

  • Lift

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Frette Italian sheets
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • LED TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Guests will receive an email with check-in instructions prior to arrival; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Zemi Beach House, LXR Hotels & Resorts

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 150.0 per stay.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 50 to 77 for adults and USD 35 to 40 for children
  • Rollaway bed fee: USD 150.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and cash. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Zemi Beach House Resort Shoal Bay
Zemi Beach House Resort
Zemi Beach House Shoal Bay
Zemi Beach House
Zemi Beach House Hotel Shoal Bay
Zemi Beach House Hotel
Zemi Beach House Resort Spa

Frequently asked questions

What is the cancellation policy at Zemi Beach House, LXR Hotels & Resorts?

Zemi Beach House, LXR Hotels & Resorts offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Zemi Beach House, LXR Hotels & Resorts?

As of 22 Apr 2025, prices found for a 1-night stay for 2 adults at Zemi Beach House, LXR Hotels & Resorts on 21 May 2025 start from NZ$1,681.79, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Zemi Beach House, LXR Hotels & Resorts?

Yep, Zemi Beach House, LXR Hotels & Resorts has a free self car park.

Are there any beaches close to Zemi Beach House, LXR Hotels & Resorts?

Yep, Zemi Beach House, LXR Hotels & Resorts is a short 7-minute walk from Shoal Bay Beach. Fun beach activities include snorkelling, scuba diving and water tubing. You can also find water sports equipment and motor boats.

Is there a spa on site at Zemi Beach House, LXR Hotels & Resorts?

Yep, THAI HOUSE SPA is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does Zemi Beach House, LXR Hotels & Resorts have a pool?

Zemi Beach House, LXR Hotels & Resorts has 3 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella.

What luxury perks are available at Zemi Beach House, LXR Hotels & Resorts?

Zemi Beach House, LXR Hotels & Resorts features 3 outdoor pools, a full-service spa and a health club. All guestrooms come with Frette Italian sheets, 24-hour room service and espresso makers.

What makes Zemi Beach House, LXR Hotels & Resorts a romantic place to stay?

Beachfront dining and couples dining, as well as Frette Italian sheets and private balconies in the guestrooms, help set the scene for a romantic weekend at Zemi Beach House, LXR Hotels & Resorts.

Is Zemi Beach House, LXR Hotels & Resorts family-friendly?

You bet! With amenities such as a free children's club and children's meals, as well as free infant beds in the guestrooms, it's no surprise that Zemi Beach House, LXR Hotels & Resorts is a hit with families.

Does Zemi Beach House, LXR Hotels & Resorts serve breakfast?

Yeah, buffet breakfast is available daily between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at Zemi Beach House, LXR Hotels & Resorts?

No, Zemi Beach House, LXR Hotels & Resorts does not offer an airport shuttle service.

Is there a bar or restaurant at Zemi Beach House, LXR Hotels & Resorts?

Yep, they've got a beach bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Zemi Beach House, LXR Hotels & Resorts?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Zemi Beach House, LXR Hotels & Resorts?

No, pets and service animals are not allowed.

Zemi Beach House, LXR Hotels & Resorts Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 186 out of 218 reviews
Rating 8 - Good. 22 out of 218 reviews
Rating 6 - Okay. 5 out of 218 reviews
Rating 4 - Poor. 5 out of 218 reviews
Rating 2 - Terrible. 0 out of 218 reviews

10/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Diedra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was top notch! My stay was very nice and satisfying.
Stayed 1 night in Dec 2024

10/10 Excellent

jair, Riverdale

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful island
Stayed 5 nights in Dec 2024

10/10 Excellent

Faria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hospitality was excellent. Went above and beyond. Everyone was smiling. Spa music all around. Smelt very nice.
Stayed 2 nights in Nov 2024

10/10 Excellent

michael darnell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was spot on and the staff was A1 !!
Stayed 5 nights in Oct 2024

10/10 Excellent

O'Neil, BROOKLYN

Liked: Cleanliness, staff & service, property conditions & facilities
Its a incredible resort. Me and my wife loved the food, beach, pool, and staff. Will definitely recommend and come back again
Stayed 2 nights in Aug 2024

8/10 Good

Gina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2024

10/10 Excellent

NATHAN

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful resort, unbelievable food, amazing staff. If you haven’t been to Anguilla do yourself a favor and go. The hotel sits right on the Pacific Ocean with views that are to die for. Turquoise waters and sunsets makes for a romantic vacation with your partner. 5 stars !!
Stayed 6 nights in Jul 2024

10/10 Excellent

Roanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2024

10/10 Excellent

Brionne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I just arrived at Zemi Beach House today and it is far and away the highlight of my trip. The staff and service are top notch and they go above and beyond to ensure you have a great stay. I will definitely be back in the future. 5 Stars!
Stayed 1 night in Jul 2024

10/10 Excellent

Denean A

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Clean, updated and quiet! Beds ere comfortable, the staff was great the pools and beach were awesome. My only complaint and its not really a complaint was the music was blah. It was elevator music all day. They had one caribbean night that was awesome, the rest was a little weak. But I brought my own music, so that took care of that! Truly a wonderful hotel!
Stayed 3 nights in Jun 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Zemi Beach Vacation.

What an amazing hotel and locations. Multiple restaurants and wonderful singers each night in the bar. Already planning a return visit but for longer this time.
Stayed 2 nights in Jun 2024

10/10 Excellent

Jose Hernandez

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel in Anguilla
Stayed 5 nights in Jun 2024

10/10 Excellent

Arthur

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very clean and quiet. Staff was very accommodating and personable. The food was very tasty and overall a great experience.
Stayed 3 nights in Feb 2024

4/10 Poor

Ramo

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Antonette

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 5 nights in Feb 2024

10/10 Excellent

Herwig

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very relaxing & enjoyable stay. Staff was friendly & attentive.
Stayed 4 nights in Feb 2024

8/10 Good

Susan, Dover

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The beach was lovely, but the water was rough most of the time we were there. There is a ledge that drops about 2 feet once you get into the ocean and up to your waist. Too rough for kids, but there is a lovely pool My biggest complaint is the service..in the restaurant and on the beach. The first two days it was ok…maybe 30-40 minutes for tacos on the beach. Because Zemi was already taking a large service charge that was split amongst all the staff, I was not tipping 20 percent. By the third day, my lunch was taking an hour and a half to arrive and dinner took almost two hours. It was quite clear that I was experiencing a work slow down of sorts..due to the fact that I was not tipping well in the staffs opinion. I started tipping 20 percent and the problem rectified itself immediately. The staff was chatty and friendly. So I was paying a service charge and 20 percent tip. I also was giving the beach staff cash tips. I did not want my vacation ruined by making an issue, not did I think this would do anything to improve the attitude of the staff. So I caved in. I have never experienced this at a first class resort. I have traveled to over 156 countries and usually stay in first class resorts. I would not return because of it.
Stayed 12 nights in Feb 2024

10/10 Excellent

Eileen, Sewell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding beautiful beach and turquoise water! The Thai spa was lovely.
Stayed 10 nights in Feb 2024

10/10 Excellent

John

Stayed 7 nights in Jan 2024

10/10 Excellent

David

Travelled with partner
Liked: Amenities
Perfect place to relax. Great service. Beautiful property. Stunning beaches.
Stayed 4 nights in Dec 2023

10/10 Excellent

Michael

Stayed 4 nights in Dec 2023

10/10 Excellent

Aisha Jasmine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property! The beach is fantastic with crystal clear blue water and heavy white sand. I spent the majority of my stay on the beach and was amazed with its beauty. Trevor was a big help! Princess in the Rhum Room was awesome too. My favorite was the spa. Sarya is an excellent therapist. I had two massages with her and they were the best massages I’ve had anywhere in the Western hemisphere. However, the food at all of the restaurants was average. Good but nothing to write home about. Also, overpriced. Nevertheless, I would highly recommend this property and return. Next time I’d put more energy into finding other food options.
Stayed 4 nights in Dec 2023

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Entirely first class, 5-star resort with a wonderful staff .An incredible experience. Never crowded, always enjoyable
Stayed 1 night in Dec 2023

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel and beach as well
Stayed 2 nights in Nov 2023

10/10 Excellent

Laura

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the most beautiful property I've ever been to. The best staff, everything is so clean and perfect. They have literally thought of everything from having sun block pumps at the beach and pool, to flip-flops in your suite, they make it the most relaxing place. I was there with my two kids (22 months and 3) and its SO child friendly and lovely. The food was also amazing. I hope to visit again soon. Thank you Zemi!!!
Stayed 5 nights in Nov 2023