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Promenade Park Hotel

4.0 star property
Hotel with free breakfast, steps from Arbat Shymkent
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Promenade Park Hotel

Property entrance
Point of interest
Classic Twin Room | Room amenity
Lobby sitting area
Superior Double Room

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Spa
  • Breakfast included
  • Room service
  • Laundry
  • 24/7 front desk

Explore the area

Map
Prospect Beybitshilik 4B, Shymkent, 160000
  • Arbat Shymkent
    4 min walk
  • Fontan Aquapark
    5 min walk
  • Адана
    5 min walk
  • Shymkent (CIT-Shymkent Intl.)
    30 min drive

Room options

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

Highlights

Soundproofed
Air conditioning
Plasma TV
Bathrobes
Hairdryer
Private bathroom
Coffee/tea maker
Electric kettle
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Twin Room

Classic Twin Room | Bathroom

Classic Twin Room

Highlights

Soundproofed
Air conditioning
Plasma TV
Bathrobes
Hairdryer
Private bathroom
Coffee/tea maker
Electric kettle
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

Soundproofed
Air conditioning
Plasma TV
Bathrobes
Hairdryer
Private bathroom
Coffee/tea maker
Electric kettle
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

About the area

Shymkent

Promenade Park Hotel puts you in the heart of Shymkent, steps from Arbat Shymkent and within a 10-minute stroll of Fontan Aquapark. Highlights at this hotel include free buffet breakfast, a restaurant and free self-parking. .A day of pampering at Promenade can include access to the sauna and steam room. The hotel's own lounge bar is a nice place to enjoy a drink. Other amenities include free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. Each morning free breakfast is served. There's also the convenience of an airport shuttle. .Places within a 15-minute walk of this 4-property class Shymkent hotel include Shymkent Plaza and Abay Park.

What's nearby

  • Arbat Shymkent - 4 min walk
  • Fontan Aquapark - 5 min walk
  • Shymkent Plaza - 9 min walk
  • Abay Park - 14 min walk
  • Waterpark Dolphin - 3 min drive

Getting around

  • Shymkent (CIT-Shymkent Intl.) - 30 min drive

Restaurants

  • ‪Jeti tandir - ‬15 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Kamshat - ‬17 min walk
  • ‪Камшат - ‬20 min walk
  • ‪URBO Coffee - ‬9 min walk

About this property

Promenade Park Hotel

Hotel with free breakfast, steps from Arbat Shymkent
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Spa services, a terrace, and a garden are also featured at the business-friendly Promenade Park Hotel. An airport shuttle (available 24 hours), a train station pick-up service and a train station drop-off service are available for a fee. Self parking is free.

This 4-star Shymkent hotel is smoke free.

  • 1 building
  • 19 guestrooms or units
  • 3 levels
  • Built in 2014
  • Buffet breakfast (free)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Terrace
  • Garden
  • Outdoor picnic space
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Promenade Park Hotel offers 19 air-conditioned accommodations with minibars and a safe. Plasma televisions come with satellite channels. Bathrooms include a shower, dressing gowns, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Guests can pamper themselves by indulging in the on-site spa services. The spa is equipped with a sauna and a steam room. The spa is open daily.

Languages

English, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Train station pick-up and drop-off shuttle (surcharge)
  • Free uncovered self parking on site

Food and drink

  • Free buffet breakfast available daily 7 AM to 11 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Conference space

Outdoors

  • Garden
  • Picnic area
  • Terrace

Spa

  • Sauna
  • Spa open daily
  • Spa services
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Plasma TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: KZT 3000.00 per vehicle (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and cash.

We should mention

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.
  • Children aged 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Promenade Park Hotel Shymkent
Promenade Park Shymkent
Promenade Park
Promenade Park Hotel Hotel
Promenade Park Hotel Shymkent
Promenade Park Hotel Hotel Shymkent

Frequently asked questions

What is the cancellation policy at Promenade Park Hotel?

Promenade Park Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Promenade Park Hotel?

Yep, Promenade Park Hotel has a free self car park.

Is there a spa on site at Promenade Park Hotel?

There's no onsite spa, but this property does offer spa services.

Does Promenade Park Hotel have a waterslide?

No, there is no waterslide at Promenade Park Hotel, but Fontan Aquapark is a short 5-minute walk away.

Does Promenade Park Hotel serve breakfast?

Yeah, free buffet breakfast is available daily between 7 AM and 11 AM.

Is there a free airport shuttle available at Promenade Park Hotel?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Promenade Park Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves Modern European cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Promenade Park Hotel?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Promenade Park Hotel?

No, only service animals are allowed.

Promenade Park Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 7 out of 12 reviews" "
Rating 8 - Good. 2 out of 12 reviews" "
Rating 6 - Okay. 2 out of 12 reviews" "
Rating 4 - Poor. 1 out of 12 reviews" "
Rating 2 - Terrible. 0 out of 12 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

Abat

Business traveller
Disliked: Staff & service
Location was great. Near to the park.
Stayed 1 night in May 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall good and centrally located hotel
Hotel centrally located, walking distance to Shymkent Plaza. Room is big and comfortable. For breakfast you'll be offered 5 options to choose from, we tried 2 of them, both tasty. Hotel needs a little refurbishment in general areas, but overall is good.
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful staff answered my questions about how to get to Turkistan. Curtains in room were beautiful but did not block out the light at night.
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing experience in this property. Super helpful staff 👌
Stayed 1 night in May 2019

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good, highly recommended
Great hotel, great room, great location, very central yet very quiet as it is set back from the main road within a green enclosure, only a few steps from Shimkent's largest and newest shopping mall. The staff at reception were also very helpful, quiet and timid which may seem cold at first, but actually I reckoned they just feel coy about their English (which was absolutely fine!) and when asked they did everything they could to help!! Breakfast is a sore point, why ask for an exact time and selection of items the night before, if the next morning they still make it up from scratch? Also it could be more abundant, but only a minor issue on an otherwise great experience.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2017

10/10 Excellent

Tom, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff, very nice small hotel
I stayed here twice. The staff was always helpful, friendly, and efficient, making maps for wherever I wanted to go, getting taxis, etc. One day I was out at a crowded public event several miles from the hotel and I reached in my pocket and my cash was gone--about $450 total in two different currencies, local and USD. I assumed I had been hit by a pickpocket. When I returned to the hotel, the cash was sitting on the desk in my room, where I had left it when moving from one pair of pants to the next. It was untouched; the housekeeping staff had clearly seen it there and left it for me. I was impressed, and I felt terrible for putting them through whatever temptation was involved. Breakfast was fine, but very basic. Great location: many restaurants and services within a block or two.

8/10 Good

Per Melker

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2019

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
A very good hotel. It is close to everything, the staff is very nice and caring, the breakfast is simply great. Highly recommended.
Stayed 4 nights in Nov 2018

6/10 Okay

Yoko

朝食は前もって選ぶのだが、メインのもの（オムレツなど）は出てくるまでに時間がかかる。
Stayed 1 night in Oct 2017