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Courtyard by Marriott Siem Reap Resort

5.0 star property
Luxury hotel with 2 restaurants and bars/lounges

Photo gallery for Courtyard by Marriott Siem Reap Resort

Lobby sitting area
2 restaurants, breakfast, lunch, dinner served; international cuisine
Outdoor pool
Exterior
Presidential Suite, 1 Bedroom, Non Smoking, Pool View

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Gym
  • Parking included
  • Free WiFi
The current price is NZ$160
includes taxes & fees
30 Apr - 1 May

Explore the area

Map
No 0609 Road 6A, Phum Chongkoesou, Khum Slor Kram, Siem Reap, 17251
  • Old Market Area
    ‪3 min drive‬
  • Pub Street
    ‪4 min drive‬
  • Angkor Night Market
    ‪4 min drive‬
  • Siem Reap Angkor Intl. Airport (SAI)
    ‪52 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Egyptian cotton sheets, premium bedding, down duvets

Deluxe Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Down duvet
Blackout curtains
  • 40 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Non Smoking, Balcony

Executive Room, 1 King Bed, Non Smoking, Balcony

Executive Room, 1 King Bed, Non Smoking, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Down duvet
  • 50 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking, Pool View (Balcony)

Egyptian cotton sheets, premium bedding, down duvets

Deluxe Room, 2 Double Beds, Non Smoking, Pool View (Balcony)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Down duvet
  • 40 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking, Balcony

Suite, 1 King Bed, Non Smoking, Balcony

Suite, 1 King Bed, Non Smoking, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Down duvet
  • 80 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Pool View (Balcony)

Egyptian cotton sheets, premium bedding, down duvets

Deluxe Room, 1 King Bed, Non Smoking, Pool View (Balcony)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Down duvet
  • 40.0 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite, 1 Bedroom, Non Smoking, Pool View

Presidential Suite, 1 Bedroom, Non Smoking, Pool View

Presidential Suite, 1 Bedroom, Non Smoking, Pool View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
LED TV
Pillow menu
  • 200 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking

Egyptian cotton sheets, premium bedding, down duvets

Deluxe Room, 2 Double Beds, Non Smoking

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Pillow menu
Down duvet
  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

About the area

Siem Reap

A luxury stay in the heart of Siem Reap awaits you at Courtyard by Marriott Siem Reap Resort. You'll be 2.6 km (1.6 mi) from Royal Garden and 2.8 km (1.7 mi) from Smile Angkor Grand Theater. Highlights at this family-friendly hotel include 2 restaurants, 3 bars/lounges and an outdoor swimming pool. .The restaurant, Lok Lak, serves international cuisine and is open for breakfast, lunch and dinner. The hotel's own poolside bar is a nice place to enjoy a drink. Enjoy the 24-hour gym, kids' club and kids' swimming pool as well as access to a playground. 7728 square feet (718 square metres) of event facilities include 5 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Each morning buffet breakfast is served between 6:00 AM and 10:00 AM. There's also free self parking, along with the convenience of an airport shuttle. .With a stay at this 5-property class Siem Reap hotel, you'll be 3.1 km (1.9 mi) from Angkor National Museum and 3.7 km (2.3 mi) from Old Market Area.

What's nearby

  • Angkor National Museum - 3 min drive - 3.0 km
  • Old Market Area - 3 min drive - 3.4 km
  • Pub Street - 4 min drive - 3.6 km
  • Angkor Night Market - 4 min drive - 3.9 km
  • Angkor Wat - 9 min drive - 8.4 km

Getting around

  • Siem Reap Angkor Intl. Airport (SAI) - 52 min drive

Restaurants

  • ‪Pho Pho Restaurant - ‬18 min walk
  • ‪Street 27 Restaurant - ‬3 min drive
  • ‪Peace Cafe - ‬3 min drive
  • ‪Ngy Ky Restaurant - ‬15 min walk
  • ‪Phanha Khmer Restaurant - ‬2 min drive

About this property

Courtyard by Marriott Siem Reap Resort

Luxury hotel with 2 restaurants and bars/lounges
Courtyard by Marriott Siem Reap Resort offers its guests a kids' pool, an outdoor pool, and a 24-hour fitness centre. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and 5 meeting rooms are available. Event space at this hotel measures 7728 square feet (718 square metres) and includes a conference centre. A rooftop terrace, a library, and barbecue grills are also featured at the luxury Courtyard by Marriott Siem Reap Resort. An airport shuttle (available 24 hours) and a bus station shuttle are available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Siem Reap hotel.

  • 233 guestrooms or units
  • 6 levels
  • 3 buildings
  • 2 dining venues
  • 3 bars or lounges
  • Conference rooms
  • 7728 sq ft of conference space
  • 718 sq. m of conference space
  • Built in 2015
  • Deli
  • Kid's club (surcharge)
  • Childcare (surcharge)
  • Terrace on the roof
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar by the pool
Courtyard by Marriott Siem Reap Resort offers 233 air-conditioned accommodations, which are accessible via exterior corridors, and features iPod docking stations and minibars. Select Comfort beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. 43-inch LED televisions come with cable channels. Bathrooms include a combined bath/shower unit, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

Languages

Chinese (Mandarin), Dutch, English, Hindi, Japanese, Khmer, Portuguese, Thai

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Bus station shuttle (surcharge)
  • Onsite parking available only on request
  • Free secured, covered self parking on site
  • Free secured, covered extended parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 10 to 20 for adults and USD 5 to 7.50 for children
  • 2 restaurants
  • 3 bars/lounges
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Lok Lak
  • The Upper Deck

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • Art gallery
  • Children's club
  • Children's pool
  • Library
  • Outdoor pool
  • Playground
  • Shopping centre
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • Computer station
  • Conference centre (7,728 square foot of space)

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (173 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 43-inch LED TV with cable channels
  • IPod dock

Food and drink

  • Champagne service
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Meal delivery service
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
An early check-in fee will be charged
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 100
Express check-out available

Special check-in instructions

This property offers transfers from the airport and bus station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The check-in location differs from the property location; go to: [Lobby Lounge]
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Sunday:
  • Full-service spa
The following facilities are closed on Friday and Saturday:
  • Full-service spa

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Courtyard by Marriott Siem Reap Resort

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 35 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 10 to 20 for adults and USD 5 to 7.5 for children
  • Airport shuttle fee: USD 60 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: USD 100 (subject to availability)
  • Rollaway bed fee: USD 35 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and cash. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Courtyard Marriott Siem Reap Resort
Courtyard Marriott Siem Reap
Courtyard by Marriott Siem Reap Resort Hotel
Courtyard by Marriott Siem Reap Resort Siem Reap
Courtyard by Marriott Siem Reap Resort Hotel Siem Reap

Frequently asked questions

What is the cancellation policy at Courtyard by Marriott Siem Reap Resort?

Courtyard by Marriott Siem Reap Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Courtyard by Marriott Siem Reap Resort?

As of 29 Apr 2025, prices found for a 1-night stay for 2 adults at Courtyard by Marriott Siem Reap Resort on 30 Apr 2025 start from NZ$160.47, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Courtyard by Marriott Siem Reap Resort?

Yep, Courtyard by Marriott Siem Reap Resort has a free self car park and free extended parking. Onsite parking is limited.

Does Courtyard by Marriott Siem Reap Resort have a pool?

Courtyard by Marriott Siem Reap Resort has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar.

What luxury perks are available at Courtyard by Marriott Siem Reap Resort?

Courtyard by Marriott Siem Reap Resort features an outdoor pool, 2 restaurants and 3 bars. All guestrooms come with Select Comfort beds and premium bedding.

What makes Courtyard by Marriott Siem Reap Resort a romantic place to stay?

Couples dining and a champagne service, as well as comfy beds in the guestrooms, all help set the scene for a romantic weekend at Courtyard by Marriott Siem Reap Resort.

Is Courtyard by Marriott Siem Reap Resort family-friendly?

You bet! With amenities such as a children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that Courtyard by Marriott Siem Reap Resort is a hit with families.

Does Courtyard by Marriott Siem Reap Resort serve breakfast?

Yep, buffet brekkie is offered daily from 6:00 AM to 10:00 AM.

Is there a free airport shuttle available at Courtyard by Marriott Siem Reap Resort?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Courtyard by Marriott Siem Reap Resort?

Yep, they've got a poolside bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Courtyard by Marriott Siem Reap Resort?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Courtyard by Marriott Siem Reap Resort?

No, pets and service animals are not allowed.

Is there a golf course on site at Courtyard by Marriott Siem Reap Resort?

There is a golf course next to Courtyard by Marriott Siem Reap Resort.

Courtyard by Marriott Siem Reap Resort Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 101 out of 138 reviews
Rating 8 - Good. 27 out of 138 reviews
Rating 6 - Okay. 6 out of 138 reviews
Rating 4 - Poor. 3 out of 138 reviews
Rating 2 - Terrible. 1 out of 138 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Angkor trip!

Great place and super service! Hotel frontage is an absolute delight.
Stayed 3 nights in Dec 2024

10/10 Excellent

Soulinthong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness
Stayed 2 nights in Dec 2024

10/10 Excellent

Tatiana

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and super accommodating staff. Rooms were nice and clean. Food was tasty too!
Stayed 6 nights in Dec 2024

10/10 Excellent

Hin Wan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice experience with Courtyard, staff members are helpful and welcoming. Great facilities in the hotel and comfortable rooms
Stayed 3 nights in Dec 2024

10/10 Excellent

Teemu

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

Sreekanth, Singapore

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Big and clean rooms with good facilities. However the restaurant was understaffed the three times we ate there. Service was slow and it took quite long to receive our food. The food was okay ‐ nothing great but not bad either. Didn't try the breakfast during our stay.
Stayed 2 nights in Nov 2024

8/10 Good

Mikael, Miami Beach

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is a lovely property located a couple kilometers outside the city center. The people are lovely. The hotel property and the rooms are very clean. I would’ve rated this overall Five stars however, they do not have 24 hour broom service and you should not open up your balcony door as lots of bugs will enter your room.
Stayed 4 nights in Nov 2024

10/10 Excellent

Rattan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel walking distance to market

Great hotel with all the comforts away from home. Service was attentive and excellent
Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Definitely stay here!

Our stay here was one of the very few positive things here at Siem Reap. Great place and very clean. Definitely a five star experience.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jonathon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is really nice. Staff were awesome to me and my family.
Stayed 1 night in Jul 2024

10/10 Excellent

Carla

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

A fantastic stay here!

Stayed 5 nights in Jun 2024

10/10 Excellent

Sopheany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Hamid

Liked: Staff & service, property conditions & facilities
C
Stayed 1 night in May 2024

10/10 Excellent

Veasna

Liked: Cleanliness, staff & service, property conditions & facilities
Overall was a great stay
Stayed 1 night in Apr 2024

10/10 Excellent

Chirag

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Theara you are a gem.

Excellent location, spotless Hotel, Good restaurant & pool and above all great service from all the staff members specially Theara she went above and beyond to make us feel special and helped with anything we asked for.
Stayed 3 nights in Mar 2024

10/10 Excellent

Trulie, Bothell

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a beautiful and clean hotel. The staff are all helpful and eager to assist at all times. The breakfast buffet is unbelievable with so many choices and alll the food delicious.
Stayed 1 night in Mar 2024

6/10 Okay

Jenice

Liked: Cleanliness, staff & service, property conditions & facilities
I’m not sure why this is classified as a 5-star hotel. It is 3.5 stars at best. It is clean and perfectly fine, but it is not a luxury hotel. Also, the hotel has body wash, shampoo and conditioner but no lotion and no hand soap, which is weird. My room on the third floor (333) overlooked a so-called garden. But I do not consider astroturf and potted plants a garden.
Stayed 1 night in Mar 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Toma and staff were very attentive and great. Thank you for a wonderful stay.
Stayed 3 nights in Feb 2024

10/10 Excellent

Ekaterina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay, fantastic staff

A fantastic stay. Incredible service from the moment we arrived to the moment we left - very accommodating throughout and staff are all lovely. Hotel is modern and well kept, with great facilities and perfectly quiet, which is ideal after the day trips to various sites close by. Recommend!
Stayed 5 nights in Feb 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice people
Stayed 7 nights in Jan 2024

10/10 Excellent

Keung Wah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay

We arrived the hotel with amazing welcome coconuts ice cream during check in. We then stayed in a very comfortable room with nice pool view for four nights. Every thing is excellent especially the pool, the gym room and the restaurant at ground floor.
Stayed 4 nights in Jan 2020

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Oasis

A real oasis of luxury in the midst of the real culture of the region.
Stayed 4 nights in Dec 2019

6/10 Okay

D, New York

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Liked - Front desk staff were awesome - super efficient and very helpful. Hotomi gets a 10/10 - she went above and beyond to welcome us, get us settled and also take care of us in the restaurant (see notes below on dislike). Liked - the property is lovely. The Spa is excellent. Disliked - the Restaurant staff were less than efficient. They seemed to favor some people more than others. Specifically, we waited more than 30 minutes for menus/attention (after a long 12-hour day of travel). Hitomi from the front desk stopped by to confirm spa arrangements and took our food and drinks orders - the restaurant staff had not done that. Not a one off event; happened again the next day at breakfast and pool bar. So - the F&B team needs more training.
Stayed 1 night in Jan 2020

6/10 Okay

Anders

Liked: Staff & service, room comfort
Stayed 3 nights in Jan 2020