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Hotel Somadevi Angkor Resort & Spa

4.5 star property
Luxury hotel connected to a shopping centre in Siem Reap with a full-service spa
your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Hotel Somadevi Angkor Resort & Spa

Poolside bar
Lobby
Balcony view
Somadevi Grand Suite | Living area
Lounge

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Breakfast available
  • Pool
  • Hot tub
    Hot tub
  • Bar
    Bar
  • Gym
    Gym
  • Spa
    Spa

Explore the area

Map
Sivatha Blvd, Mondol II Village, Siem Reap, 17000
  • Old Market Area
    4 min walk
  • Charles de Gaulle Road
    5 min walk
  • Royal Garden
    7 min walk
  • Siem Reap Angkor Intl. Airport (SAI)
    59 min drive

Room options

View all photos for Premium Double Room

Premium Double Room

Premium Double Room

Highlights

Garden
Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room, City View

Superior Double Room, City View

Superior Double Room, City View

Highlights

Garden
Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
  • 34.0 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Triple Room, 3 Single Beds, City View

Superior Triple Room, 3 Single Beds, City View

Superior Triple Room, 3 Single Beds, City View

Highlights

Garden
Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
  • 36 sq m
  • City view
  • Sleeps 3
  • 2 Large Single Beds and 1 Large Single Futon

View all photos for Somadevi Grand Suite

Somadevi Grand Suite

Somadevi Grand Suite

Highlights

Garden
Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
  • 72 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room (no breakfast)

Premium bedding, minibar, in-room safe, individually decorated

Superior Twin Room (no breakfast)

Highlights

Garden
Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
  • 34 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Double Room, Pool View

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Double Room, Pool View

Highlights

Garden
Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room, City View

Premium bedding, minibar, in-room safe, individually decorated

Superior Twin Room, City View

Highlights

Garden
Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
  • 34 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Family Room, 2 Bedrooms, Pool View

Family Room, 2 Bedrooms, Pool View

Family Room, 2 Bedrooms, Pool View

Highlights

Garden
Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
  • 90 sq m
  • Sleeps 6
  • 1 King Bed and 2 Large Single Beds

View all photos for Deluxe Twin Room, Pool View

Deluxe Twin Room, Pool View

Deluxe Twin Room, Pool View

Highlights

Garden
Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
  • 36 sq m
  • Sleeps 3
  • 2 Single Beds

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About the area

Siem Reap

Hotel Somadevi Angkor Resort & Spa puts you in the heart of Siem Reap, connected to a shopping centre and within just a 10-minute stroll of popular attractions like Angkor Night Market and Pub Street. Highlights at this luxury hotel include a full-service spa, a restaurant and an outdoor swimming pool. .A day of pampering at Bayon Spa can include Thai massages, body wraps and body scrubs along with aromatherapy and reflexology. The restaurant, Somadevi Cafe, serves American cuisine and is open for lunch and dinner. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the gym, Hot tub, sauna and kids' swimming pool. 4898 square feet (455 square metres) of event facilities include 3 meeting rooms and conference space, and other business amenities include a business centre and limo/town car service. Other amenities include free Wi-Fi in public areas, a free manager's reception and a coffee shop/cafe. Each morning buffet breakfast is served between 6:00 AM and 9:30 AM. There's also free self parking, along with the convenience of an airport shuttle. .With a stay at this 4.5-property class Downtown Siem Reap hotel, you'll be 5.6 km (3.5 mi) from Angkor Wat.

What's nearby

  • Old Market Area - 4 min walk
  • Siem Reap Royal Residence - 8 min walk
  • Angkor Night Market - 9 min walk
  • Pub Street - 10 min walk
  • Angkor National Museum - 15 min walk

Getting around

  • Siem Reap Angkor Intl. Airport (SAI) - 59 min drive

Restaurants

  • ‪Try me - ‬4 min walk
  • ‪Cafe Indochine - ‬1 min walk
  • ‪The Living Room - ‬3 min walk
  • ‪Curry Walla Siem Reap - ‬1 min walk
  • ‪The Dining Room - ‬4 min walk

About this property

Hotel Somadevi Angkor Resort & Spa

Luxury hotel connected to a shopping centre in Siem Reap with a full-service spa
Hotel Somadevi Angkor Resort & Spa offers its guests a full-service spa, an outdoor pool, and a health club. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre, 3 meeting rooms, and limo/town car service. Event space at this hotel measures 4898 square feet (455 square metres) and includes conference space. A children's pool, a hot tub, and a sauna are also featured at the luxury Hotel Somadevi Angkor Resort & Spa. A shuttle from the airport to the hotel (available on request) and a shopping centre shuttle are available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4.5-star Siem Reap hotel.

  • 1 building
  • 170 guestrooms or units
  • 5 levels
  • 4898 sq ft of conference space
  • 455 sq. m of conference space
  • Built in 2006
  • Manager's reception (free)
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Television in lobby
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Locker space
  • Bar or lounge
  • Bar by the pool
  • Dining venue
  • Swim-up bar
Hotel Somadevi Angkor Resort & Spa offers 170 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. Beds feature premium bedding. LCD televisions come with premium cable channels. Bathrooms include a separate bath and shower with a deep soaking bath and a hydromassage showerhead. Bathrooms are also outfitted with dressing gowns, slippers and bidets.

This Siem Reap hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Bayon Spa has 3 treatment rooms, including rooms for couples and outdoor treatment areas. Services include Thai massages, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily. Children under 5 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa. There are hot springs/mineral springs on site.

Languages

Chinese (Mandarin), English, Khmer

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Airport pick-up shuttle (surcharge) from 6:00 AM to 10:00 PM on request
  • Shopping centre shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 9:30 AM for a fee: USD 12 for adults and USD 6 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Somadevi Cafe

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free cot
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • 4,898 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Hot/mineral springs
  • In-room massages
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 2006
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Late-night room service
  • Minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 5:00 AM
Late check-in subject to availability
Minimum check-in age - 15

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Somadevi Angkor Resort & Spa

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 12 for adults and from USD 6 for children
  • Airport shuttle fee: USD 50 per vehicle (maximum occupancy 6)
  • Airport shuttle fee per child: USD 25 (from 5 to 11 years old)
  • Rollaway bed fee: USD 25.0 per night
  • Bed sheets available for a fee (or guests may bring their own)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay and cash.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Somadevi Angkor Resort
Hotel Somadevi Angkor Resort Siem Reap
Somadevi
Somadevi Angkor
Somadevi Angkor Siem Reap
Hotel Somadevi Angkor
Hotel Somadevi Angkor Resort Spa
Somadevi Angkor & Siem Reap
Hotel Somadevi Angkor Resort & Spa Hotel
Hotel Somadevi Angkor Resort & Spa Siem Reap
Hotel Somadevi Angkor Resort & Spa Hotel Siem Reap

Frequently asked questions

What is the cancellation policy at Hotel Somadevi Angkor Resort & Spa?

Hotel Somadevi Angkor Resort & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Somadevi Angkor Resort & Spa?

As of 2 Oct 2024, prices found for a 1-night stay for 2 adults at Hotel Somadevi Angkor Resort & Spa on 8 Oct 2024 start from NZ$91.71, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Somadevi Angkor Resort & Spa?

Yep, Hotel Somadevi Angkor Resort & Spa has a free self car park. Onsite parking is limited.

Is there a spa on site at Hotel Somadevi Angkor Resort & Spa?

Yep, Bayon Spa is available for guests. It has a hot tub, a steam room, a sauna and hot springs. You'll enjoy heaps of services like body wraps, body scrubs and body treatments, as well as Thai massages.

Does Hotel Somadevi Angkor Resort & Spa have a pool?

Hotel Somadevi Angkor Resort & Spa has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 7:00 AM to 9:00 PM.

What luxury perks are available at Hotel Somadevi Angkor Resort & Spa?

Hotel Somadevi Angkor Resort & Spa features a full-service spa, a health club and an outdoor pool. All guestrooms come with deep soaking tubs, hydromassage showerheads and premium bedding.

What makes Hotel Somadevi Angkor Resort & Spa a romantic place to stay?

1 hot tub and couples spa treatments, as well as deep-soaking baths and premium bedding in the guestrooms, help set the scene for a romantic weekend at Hotel Somadevi Angkor Resort & Spa.

Is Hotel Somadevi Angkor Resort & Spa family-friendly?

You bet! With amenities such as a children's pool and children's meals, as well as free infant beds in the guestrooms, it's no surprise that Hotel Somadevi Angkor Resort & Spa is a hit with families.

Are there hot tubs in the rooms at Hotel Somadevi Angkor Resort & Spa?

No, but there are deep-soaking baths in the guestrooms.

Does Hotel Somadevi Angkor Resort & Spa serve breakfast?

You bet, buffet brekkie is served daily between 6:00 AM and 9:30 AM.

Is there a free airport shuttle available at Hotel Somadevi Angkor Resort & Spa?

No, but there's a shuttle from the airport to the hotel that runs from 6:00 AM - 10:00 PM on request for a fee.

Is there a bar or restaurant at Hotel Somadevi Angkor Resort & Spa?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Somadevi Angkor Resort & Spa?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Hotel Somadevi Angkor Resort & Spa?

No, pets and service animals are not allowed.

Hotel Somadevi Angkor Resort & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 346 out of 788 reviews" "
Rating 8 - Good. 336 out of 788 reviews" "
Rating 6 - Okay. 82 out of 788 reviews" "
Rating 4 - Poor. 15 out of 788 reviews" "
Rating 2 - Terrible. 9 out of 788 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Consuelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

2/10 Terrible

Dhananjay

Stayed 5 nights in Jun 2024

2/10 Terrible

Chanda

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Consuelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay in Somadevi, Siem Reap
Great staff, all are courteous, friendly and helpful. I wouldn’t mind staying here again. It is also close to some of the attractions like Old Market, Pub Street etc. The hotel though I don’t really mind needs a little upgrade.
Stayed 1 night in May 2024

6/10 Okay

laura

Stayed 3 nights in May 2024

8/10 Good

Norma, Las Vegas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La única cosa mala que tengo que decir de esta propiedad es que olvidé dos camisas en el closet Mi conductor regresó a reclamarlas y le dijeron que yo no dejé nada ! Ahí las olvidé !!!!!!
Stayed 3 nights in May 2024

10/10 Excellent

Nilma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are pleasant all the time ..quick to response for request ..quiet place and it’s convenient for everything.walking distance to night markets .great place
Stayed 3 nights in Mar 2024

8/10 Good

Gayle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2024

8/10 Good

Verified traveller

Business traveller
quite reasonable
Stayed 1 night in Mar 2024

10/10 Excellent

Linda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff was friendly and helpful. Great breakfast. Great pool and massage services.
Stayed 5 nights in Feb 2024

10/10 Excellent

charles

Stayed 4 nights in Jan 2024

10/10 Excellent

Jeffrey, TORONTO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Would stay again
Stayed 2 nights in Jan 2024

8/10 Good

Nghiep

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant Siem Reap stay
Brilliant stay. Staff were friendly & attentive. Walking distance from the markets & bars/restaurants of Pub Street. Pool was nice & bar staff were spot on. Organised transfers to & from airport with no hassle at all.
Stayed 2 nights in Dec 2023

10/10 Excellent

Sonia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time in Cambodia and we both loved it ,holtel in a perfect location close to everything ,staff in the holtel are very friendly and very polite, our cleaners young lad and girl who was very good nothing was a bother to them ,we had xmas dinner in the holtel it was 10/10 service and food was fantastic. The only thing want needs to be changed is the floor surface around the pool as I seen many ppl slip included my self but apart from that i could not fault this holtel it was amazing we will definitely be back here.
Stayed 14 nights in Dec 2023

10/10 Excellent

Pauline Joyce

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff from the start made us very welcome. The rooms are clean and the air con is very efficient. The pool area is relaxing with exotic plants and trees, and kept clean and tidy.The furnishings in the hotel include some wonderful carved wooden pieces. The only downside was the beds are very firm , I had to make a topper out of a spare duvet. The hotel is located within a short walk to the town and markets, with lots of restaurants to choose from. Its easy to find tuk tuk to take you to the Angkor Archeological park. I highly recommend staying at this hotel.
Stayed 14 nights in Dec 2023

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very enjoyable stay - excellent staff and great breakfast buffet
Stayed 4 nights in Oct 2023

8/10 Good

Kaleem C

Stayed 3 nights in Oct 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Medium Priced Hotel near Pub Street
Stayed 6 nights in Oct 2023

10/10 Excellent

stephen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Fantastic hotel ,lovely pool ,rooms very clean ,staff were very friendly the lady who helped us, Sady was really nice ,definitely would stay again
Stayed 3 nights in Oct 2023

10/10 Excellent

Jose, Fall River

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great property with great staff very friendly
Stayed 3 nights in Oct 2023

10/10 Excellent

Harry

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A gem in a great location.
Great location. Very friendly, helpful and efficient staff especially at the front desk. All our rooms were assigned and checking in and out were a breeze. Great breakfast spread.
Stayed 5 nights in Aug 2023

6/10 Okay

Marcus

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's nice but...
I enjoyed my stay here and the hotel is very nice. My room was comfy and the shower was great (very hot). On our last day staying, we had a tour as this is a tourist town. We were running late and our guide was waiting outside in the heat.he told us your guides aren't allowed to wait for guests inside the hotel lobby because the hotel doesn't like the guides being in there now that the resort is a 5 star place. It was hot out and the lobby is huge. There's really no reason to treat people like that. It turned us off of this hotel. The whole town is about tourism, everyone should be treated with kindness and respect. We ended up extending out stay for other reasons, and chose not to continue our stay here. The star rating is not important but how you treat people is.
Stayed 3 nights in Jul 2023

10/10 Excellent

Reina

Stayed 4 nights in Jun 2023

10/10 Excellent

Adrian

Stayed 3 nights in Jun 2023