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Pacific Hotel & Spa

5.0 star property
Luxury hotel with full-service spa and free valet parking
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Pacific Hotel & Spa

Outdoor pool, pool umbrellas
Couples treatment room(s), sauna, hot tub, body treatments, aromatherapy
Lobby
Colonial Twin Room
Front of property - evening/night

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
  • Bar
  • Hot tub
  • Gym
  • Parking included
  • Air conditioning

Explore the area

Map
National Road No. 6, Kaksekam Village, Sror Nge Commune, Siem Reap, Siem Reap
  • National Road 6
    1 min walk
  • Le Jardin des Délices
    7 min walk
  • Giant Ibis Bus Terminal
    5 min drive
  • Siem Reap Angkor Intl. Airport (SAI)
    67 min drive

Room options

View all photos for Deluxe Double or Twin Room, Non Smoking

Deluxe Double or Twin Room, Non Smoking | View from room

Deluxe Double or Twin Room, Non Smoking

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
HDTV
Blackout curtains
Bathrobes
Spring-water bath
  • 45 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Triple Room, Non Smoking

Triple Room, Non Smoking | View from room

Triple Room, Non Smoking

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
HDTV
Blackout curtains
Bathrobes
Spring-water bath
  • 45 sq m
  • City view
  • Sleeps 3
  • 3 Single Beds

View all photos for Family Room, Non Smoking

Family Room, Non Smoking

Family Room, Non Smoking

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
HDTV
Blackout curtains
Bathrobes
Spring-water bath
  • 45 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Single Bed

View all photos for Superior Double or Twin Room, Non Smoking

Superior Double or Twin Room, Non Smoking

Superior Double or Twin Room, Non Smoking

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
HDTV
Blackout curtains
Bathrobes
Spring-water bath
  • 37 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Pacific Suite

Pacific Suite

Pacific Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
HDTV
Separate bedroom
  • 90 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Colonial Double or Twin Room

Colonial Double or Twin Room | View from room

Colonial Double or Twin Room

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
HDTV
Blackout curtains
Bathrobes
Spring-water bath
  • 45 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Similar properties

Front of property

Angkor Miracle Resort & Spa

Pool
Spa
Kids pool
Parking included
4.5 out of 5, Wonderful, (695)
The price is NZ$111
for 1 night
includes taxes & fees
14 Jan - 15 Jan
Angkor Miracle Resort & Spa

About the area

Siem Reap

A luxury stay in Siem Reap awaits you at Pacific Hotel & Spa. Within steps you'll find National Road 6 and Cambodian Cultural Village within a 10-minute stroll. Highlights at this family-friendly hotel include a full-service spa, a restaurant and an outdoor swimming pool. .A day of pampering can include massages, aromatherapy and mani/pedis along with access to the sauna and hot tub. The restaurant, Island Restaurant, is open for breakfast, brunch, lunch and dinner. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the gym, Hot tub, sauna and kids' swimming pool. 3897 square feet (362 square metres) of event facilities include a meeting room and a conference centre, and other business amenities include a 24-hour business centre and limo/town car service. Plus you'll find free Wi-Fi in public areas, a free manager's reception and a coffee shop/cafe. There's also free valet parking, along with the convenience of an area shuttle. .Attractions within a 10-minute drive of this 5-property class Siem Reap hotel include Angkor Wat and Pub Street.

What's nearby

  • Cambodian Cultural Village - 8 min walk
  • Old Market Area - 5 min drive
  • Pub Street - 6 min drive
  • Angkor Night Market - 6 min drive
  • Angkor Wat - 10 min drive

Getting around

  • Siem Reap Angkor Intl. Airport (SAI) - 67 min drive

Restaurants

  • ‪Amazon Angkor Restaurant - ‬4 min drive
  • ‪crystal angkor restaurant - ‬3 min drive
  • ‪Nearykhmer Restaurant - ‬3 min drive
  • ‪Nearadey Cafe - ‬4 min drive
  • ‪RedBuff - ‬3 min drive

About this property

Pacific Hotel & Spa

Luxury hotel with full-service spa and free valet parking
Pacific Hotel & Spa offers its guests a full-service spa, an outdoor pool, and Access to hot tub. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi and wired Internet.

A 24-hour business centre, a meeting room, and limo/town car service are available. Event space at this hotel measures 3897 square feet (362 square metres) and includes a conference centre. A children's pool, a fitness centre, and a sauna are also featured at the luxury Pacific Hotel & Spa. An area shuttle within 2 kilometres and a shuttle from the airport to the hotel (available 24 hours) are available for a fee. Free self parking and valet parking are available.

This 5-star Siem Reap hotel is smoke free.

  • 236 guestrooms or units
  • 4 levels
  • 2 buildings
  • 3897 sq ft of conference space
  • 362 sq. m of conference space
  • Built in 2007
  • Manager's reception (free)
  • Deli
  • Childcare (surcharge)
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference centre
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Pacific Hotel & Spa offers 236 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. Each accommodation is individually furnished. Premium satellite televisions are provided. Bathrooms include a separate bath and shower with a rainfall showerhead, spring water baths, dressing gowns and slippers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 10 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Languages

Chinese (Mandarin), English, Filipino, Japanese, Khmer

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 2 kilometres
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Island Restaurant

Things to do

  • 9-hole adjacent golf course
  • Children's pool
  • Full-service spa
  • Gym
  • Library
  • Outdoor pool
  • Piano
  • Sauna
  • Shopping
  • Spa tub
  • TV in common areas

Family friendly

  • Children's pool
  • In-room babysitting
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre (3,897 square foot of space)
  • Meeting room

Outdoors

  • Garden
  • Picnic area
  • Pool umbrellas
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Low-height counter and sink
  • Raised toilet seat

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Spring water bathtub
  • Towels provided

Entertainment

  • 21-inch HDTV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 5:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Pacific Hotel & Spa

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 45.0.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 35 per vehicle (maximum occupancy 2)
  • Airport shuttle fee per child: USD 35 (up to 12 years old)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, JCB International, Union Pay and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Pacific Hotel Siem Reap
Pacific Siem Reap
Pacific Hotel And Spa
Pacific Hotel Siem Reap
Pacific Hotel Spa
Pacific Hotel Spa
Pacific Hotel & Spa Hotel
Pacific Hotel & Spa Siem Reap
Pacific Hotel & Spa Hotel Siem Reap

Frequently asked questions

What is the cancellation policy at Pacific Hotel & Spa?

Pacific Hotel & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Pacific Hotel & Spa?

Yep, Pacific Hotel & Spa has a free self car park and free valet parking.

Is there a spa on site at Pacific Hotel & Spa?

Yep, there is an onsite spa at Pacific Hotel & Spa. It has a hot tub and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Pacific Hotel & Spa have a pool?

Pacific Hotel & Spa has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What makes Pacific Hotel & Spa a romantic place to stay?

1 hot tub and couples spa treatments, as well as spring water baths and massage services available in the guestrooms, help set the scene for a romantic weekend at Pacific Hotel & Spa.

Is Pacific Hotel & Spa family-friendly?

You bet! With amenities such as a children's pool and babysitting services, as well as childcare services in the guestrooms, it's no surprise that Pacific Hotel & Spa is a hit with families.

Are there hot tubs in the rooms at Pacific Hotel & Spa?

No, but there are spring water baths in the guestrooms.

Is there a free airport shuttle available at Pacific Hotel & Spa?

No, but there's a shuttle from the airport to the hotel that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Pacific Hotel & Spa?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, brunch, lunch and dinner.

What time are check-in & check-out at Pacific Hotel & Spa?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Pacific Hotel & Spa?

No, pets and service animals are not allowed.

Is there a golf course on site at Pacific Hotel & Spa?

There is a golf course next to Pacific Hotel & Spa.

Pacific Hotel & Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 167 out of 289 reviews" "
Rating 8 - Good. 99 out of 289 reviews" "
Rating 6 - Okay. 17 out of 289 reviews" "
Rating 4 - Poor. 2 out of 289 reviews" "
Rating 2 - Terrible. 4 out of 289 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An amazing Hotel for an amazing Price
My wife and I stayed here while touring Angkor Wat and it was amazing. They picked us up and dropped us off at the SAI airport for a low additional cost and were so careful and prompt about their service. The breakfast was so delicious with a variety of options and cuisines. Their omelets and mini croissants were the best. We also got 90 minute couples massages last minute at their onsite Spa that was one of the best experiences I had. We definitely recommend this place for anyone’s stays.
Stayed 2 nights in Jun 2024

4/10 Poor

Mark

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Our room was large, well furnished, and well maintained. The hotel claimed to have a restaurant and bar open until late night, but in fact had only the pool-side bar open which was hot and uncomfortable. We asked the staff for a suggestion of a restaurant and what they sent us to was not at all like what we requested. Then we requested ice and when they brought it to the room charged us $2.
Stayed 3 nights in Feb 2024

10/10 Excellent

Victor

Liked: Cleanliness, property conditions & facilities
Very friendly people
Stayed 1 night in Nov 2023

10/10 Excellent

Nathan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
It was very nice with friendly and helpful staff.
Stayed 1 night in Jun 2023

10/10 Excellent

ERNESTO, South San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Huge place but not much guests due to Covid. My guide pointed a lot of closed/non operational hotels.
Stayed 5 nights in Mar 2023

8/10 Good

KARAMCHUND

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2023

10/10 Excellent

Patrick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was huge and nice. The semi-outdoor restaurant (under a roof but without walls) was nice, too.

10/10 Excellent

soknay, Sihanouk Ville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2020

8/10 Good

X, NY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service Put in a side wing far from reception One pool area in repair
Stayed 3 nights in Feb 2020

10/10 Excellent

Richard, Tonbridge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The friendly staff are very helpful free shuttle service too and from the airport stayed for nine days
Stayed 10 nights in Feb 2020

10/10 Excellent

yeo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super
Super good stay, everything aspects of the hotel from airport transfer, check-in registration, the room, the housekeeping, restaurant and particularly the professionalism demonstrated by the whole team of staff are good. This is the hotel where everyone not only doing his/her best to serve the guests but will go beyond the call of duty to attend to the needs and request of the guests. Thank you all.
Stayed 4 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a beautiful hotel, and the staff are incredible. They work very hard to make sure you have a good time, treat you well, and are very professional. If you are planning on going to Siem Reap to visit Angkor Wat and relax, this is a great place to stay.
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is nice and the staff is fantastic. Manly the guests are Chinese people, so breakfast is Asian style: no ham, no bacon, no cheese, no cake. The SPA is fantastic, same as the quality of the food served during the dinner.
Stayed 4 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel, quiet environment and spacious room! Breakfast variety is acceptable but can be too crowded sometimes.
Stayed 4 nights in Dec 2018

10/10 Excellent

Lyndsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Juicy hotel
The staff at the Pacific hotel where delightful, very attentive and helpful nothing was too much trouble throughly recommend this hotel if I go to this area if Cambodia again I would definitely stay here again 😉😆
Stayed 4 nights in Feb 2018

6/10 Okay

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was okay, had a massage in the spa which was amazing my husband also had one.Ask for Leap or Sammy. Hotel staff were attentive and friendly
Stayed 1 night in Dec 2017

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Nice hotel, great service, good facilities.
Stayed 6 nights in Sep 2017

10/10 Excellent

Michael, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great hotel, friendly staff free arrival drink and scarf. Staff always friendly and talkative. Had treatments at the spa which were all amazing, staff there very helpful and friendly. Large out door pool, pool bar and Band plays every night. Great breakfast. Loved and really enjoyed our stay.
Stayed 2 nights in Sep 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing hotel close to the airport
I stayed for one night and because of that was happy to stay close to the airport. Hotel was very comfortable and I was upgraded upon arrival. The staff were great and very helpful and polite. Food was superb, as was the breakfast buffet and there was a large selection of all types of food in the morning.
Stayed 1 night in Jul 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Area for improvement - restaurant and food choices

10/10 Excellent

Hanuman, Tork

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 Stars hotel at very low price
Friendly staffs, nice hotel, & very low price. Book this hotel, it's very good.

10/10 Excellent

Hanuman, Tork

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 STARS hotel at very low price
Very nice hotel, good friendly staff, & low price. Book this hotel, good for your $$$!

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Memorable Siem Reap stay
Great service from hotel manager Soy Dalis. Very sincere and had our comfort in mind throughout our stay.

8/10 Good

AG, San Fran, CA

Liked: Cleanliness, staff & service, property conditions & facilities
Good Location. 3 km from Pub Street and airport.
Overall good experience. They say Free Airport Shuttle but they do not run a scheduled airport shuttle bus. U have to call them in advance and make sure they have ur flight details in order to be picked up. Else just take a tuk tuk ($6) and ask them to compensate or have them give u a free ride to Seam Reap downtown. Bathroom shower was leaking every time I took shower the water use to flood the bathroom floor. Requested twice but was not fixed. However overall experience was good and staff was excellent. Cheers