See all properties
Save

Sarai Resort & Spa and Wander by Sarai

5.0 star property
Luxury Siem Reap resort connected to a shopping centre, a quick walk to Old Market Area

Photo gallery for Sarai Resort & Spa and Wander by Sarai

2 outdoor pools, pool loungers
Presidential Pool Suite - A bottle of wine and High Tea | Private pool
Balcony view
Front of property
Lobby sitting area

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Breakfast available
  • Gym
  • Parking included

Explore the area

Map
Wat Damnak Village, Salakamreuk, Siem Reap
  • Wat Damnak
    ‪5 min walk‬
  • Apsara Theatre
    ‪7 min walk‬
  • Siem Reap Art Center Night Market
    ‪7 min walk‬
  • Siem Reap Angkor Intl. Airport (SAI)
    ‪58 min drive‬

Room options

View all photos for Junior Suite - High Tea

Junior Suite - High Tea

Junior Suite - High Tea

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
Smart TV
Renovated in 2019
Separate bedroom
  • 52 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin - Mini Bar

Deluxe Twin - Mini Bar

Deluxe Twin - Mini Bar

Highlights

Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
Smart TV
Renovated in 2019
Ceiling fan
Bathrobes
  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Gold Chamber Double Pool View

Gold Chamber Double Pool View

Gold Chamber Double Pool View

Highlights

Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
Smart TV
Renovated in 2019
Separate bedroom
Hairdryer
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Presidential Pool Suite - A bottle of wine and High Tea

Presidential Pool Suite - A bottle of wine and High Tea

Presidential Pool Suite - A bottle of wine and High Tea

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Private pool
Air conditioning
Free cots/infant beds
  • 135 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Room, Connecting Rooms

Minibar, in-room safe, individually decorated, desk

Family Room, Connecting Rooms

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
Smart TV
Renovated in 2019
2 bedrooms
  • 95 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Duplex Deluxe Private Pool - High Tea

Minibar, in-room safe, individually decorated, desk

Duplex Deluxe Private Pool - High Tea

Highlights

Balcony
Separate dining area
Soundproofed
Individually decorated
Private pool
Air conditioning
Free cots/infant beds
Smart TV
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King - Mini Bar

Deluxe King - Mini Bar

Deluxe King - Mini Bar

Highlights

Balcony
Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
Smart TV
Renovated in 2019
Ceiling fan
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Duplex Junior Suite Private Pool - A bottle of wine and High Tea

Duplex Junior Suite Private Pool - A bottle of wine and High Tea

Duplex Junior Suite Private Pool - A bottle of wine and High Tea

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Private pool
Air conditioning
Free cots/infant beds
  • 104 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Prestige Suite - High Tea

Prestige Suite - High Tea

Prestige Suite - High Tea

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
Smart TV
Renovated in 2019
Separate bedroom
  • 76 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Duplex Prestige Suite Private Pool - A bottle of wine and High Tea

Duplex Prestige Suite Private Pool - A bottle of wine and High Tea

Duplex Prestige Suite Private Pool - A bottle of wine and High Tea

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Private pool
Air conditioning
Free cots/infant beds
  • 128 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Terrace Suite Pool View - High Tea

Terrace Suite Pool View - High Tea

Terrace Suite Pool View - High Tea

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
Smart TV
  • 90 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Terrace Suite Pool View - High Tea

Family Terrace Suite Pool View - High Tea

Family Terrace Suite Pool View - High Tea

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
Smart TV
  • 90 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Gold Chamber Twin Pool View

Gold Chamber Twin Pool View

Gold Chamber Twin Pool View

Highlights

Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
Smart TV
Renovated in 2019
Separate bedroom
Hairdryer
  • 30 sq m
  • Sleeps 3
  • 2 Single Beds

Similar properties

Outdoor pool, open 6:00 AM to 9:00 PM, pool umbrellas, pool loungers

J7 Angkor Hotel

  • Pool
  • Hot tub
  • Breakfast included
  • Spa
4.6 out of 5, Wonderful, (649)
The price is NZ$156
for 1 room
includes taxes & fees
18 Mar - 19 Mar
J7 Angkor Hotel

About the area

Siem Reap

Sarai Resort & Spa and Wander by Sarai puts you in the heart of Siem Reap, connected to a shopping centre and within a 20-minute stroll of Old Market Area and Pub Street. Highlights at this luxury resort include 2 outdoor swimming pools, a restaurant and free self-parking. .A relaxing day at Season Spa can include deep-tissue massages, body wraps and body scrubs along with aromatherapy and reflexology. The fine-dining restaurant, Goat Tree Garden, is open for breakfast, lunch and dinner. The resort's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the gym and pool loungers. Meeting rooms and a conference centre are among the business amenities offered. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Local cuisine breakfast is available daily between 6:00 AM and 10:00 AM. .Places within a 30-minute walk of this 5-property class Siem Reap resort include Angkor Night Market and Siem Reap Royal Residence.
View more Resorts in Siem ReapOpens in a new window

What's nearby

  • Old Market Area - 8 min walk - 0.7 km
  • Pub Street - 11 min walk - 0.9 km
  • Angkor Night Market - 14 min walk - 1.2 km
  • Angkor National Museum - 3 min drive - 2.2 km
  • Siem Reap Royal Residence - 3 min drive - 2.1 km

Getting around

  • Siem Reap Angkor Intl. Airport (SAI) - 58 min drive

Restaurants

  • ‪Khmer Grill Coffee & Bar - ‬4 min walk
  • ‪Cuisine Wat Damnak - ‬2 min walk
  • ‪Sambo Restaurant - ‬6 min walk
  • ‪Chocolate Gardens - ‬7 min walk
  • ‪WILD - ‬6 min walk

About this property

Sarai Resort & Spa and Wander by Sarai

Luxury Siem Reap resort connected to a shopping centre, a quick walk to Old Market Area
Sarai Resort & Spa and Wander by Sarai offers its guests 2 outdoor swimming pools and a fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Spa services, multilingual staff, and gift shops/newsstands are also featured at the luxury Sarai Resort & Spa and Wander by Sarai. Free self parking is available. A complete renovation of Sarai Resort & Spa and Wander by Sarai was completed in August 2019.

Smoking is allowed in designated areas at this 5-star Siem Reap resort.

  • 70 guestrooms or units
  • 3 levels
  • 3 buildings
  • Conference rooms
  • Built in 2014
  • Deli
  • Poolside lounge chairs
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Computer for guest use
  • Television in lobby
  • On-site shopping
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Sarai Resort & Spa and Wander by Sarai offers 70 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and laptop-compatible safes. Each accommodation is individually decorated. 32-inch Smart televisions come with cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

This Siem Reap resort provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. An iron/ironing board, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. There are 3 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Languages

Chinese (Mandarin), English, French, Khmer, Korean, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily local cuisine breakfast available 6:00 AM to 10:00 AM for a fee: KHR 62,000 for adults and KHR 31,000 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Goat Tree Garden

Things to do

  • 2 outdoor pools
  • Bicycle tours
  • Gym
  • Shopping
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Free cot
  • Highchair
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Computer station
  • Conference centre
  • Meeting room

Outdoors

  • Garden
  • In a nature reserve
  • Pool loungers

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sports massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • 4 steps to reach entrance
  • Accessible shuttle
  • Front entrance ramp
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Lift (140 centimetre wide door)
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (64 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch smart TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Individual decor
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
This property enforces quiet hours from 10:30 PM to 5:30 AM
All guests, including children, are required to present a valid government-issued ID card at check-in.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sarai Resort & Spa and Wander by Sarai

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for KHR 143500 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: from approximately KHR 62000 for adults and from KHR 31000 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: KHR 143500 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, debit cards and cash. Long-term renters welcome. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

Property Registration Number 00004463

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Sarai Resort Siem Reap
Sarai Resort
Sarai Siem Reap
Sarai Resort Spa
Sarai Resort Spa
Sarai & Spa Wander By Sarai
Sarai Resort Spa The Wander
Sarai Resort & Spa and Wander by Sarai Resort
Sarai Resort & Spa and Wander by Sarai Siem Reap
Sarai Resort & Spa and Wander by Sarai Resort Siem Reap

Frequently asked questions

What is the cancellation policy at Sarai Resort & Spa and Wander by Sarai?

Sarai Resort & Spa and Wander by Sarai offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Sarai Resort & Spa and Wander by Sarai?

Yep, Sarai Resort & Spa and Wander by Sarai has a free self car park.

Is there a spa on site at Sarai Resort & Spa and Wander by Sarai?

There's no onsite spa, but this property does offer services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does Sarai Resort & Spa and Wander by Sarai have a pool?

Sarai Resort & Spa and Wander by Sarai has 2 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

Is Sarai Resort & Spa and Wander by Sarai family-friendly?

You bet! With amenities such as 2 outdoor pools and a deli, as well as highchairs and free infant beds in the guestrooms, it's no surprise that Sarai Resort & Spa and Wander by Sarai is a hit with families.

Does Sarai Resort & Spa and Wander by Sarai serve breakfast?

You bet, local cuisine brekkie is offered daily from 6:00 AM to 10:00 AM.

Is there a free airport shuttle available at Sarai Resort & Spa and Wander by Sarai?

No, Sarai Resort & Spa and Wander by Sarai does not offer an airport shuttle service.

Is there a bar or restaurant at Sarai Resort & Spa and Wander by Sarai?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Sarai Resort & Spa and Wander by Sarai?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Sarai Resort & Spa and Wander by Sarai?

No, pets and service animals are not allowed.

Sarai Resort & Spa and Wander by Sarai Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 399 out of 528 reviews
Rating 8 - Good. 99 out of 528 reviews
Rating 6 - Okay. 13 out of 528 reviews
Rating 4 - Poor. 11 out of 528 reviews
Rating 2 - Terrible. 6 out of 528 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Afroza

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel. I wish we were staying longer. So beautiful, spa was great. We got a free 30 min foot massage. Room upgrade with private pool. Food at restaurants was so good.Staff is wonderful. Definitely a 5* and highly recommended.
Stayed 2 nights in Nov 2024

4/10 Poor

John

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Disappointing Service at a Stunning Hotel
I recently stayed at a visually stunning hotel with high expectations, but the experience fell far short of its five-star rating and price tag. The Presidential Suite with an in-room pool promised luxury but lacked privacy, leading to a noise complaint on our second night. The hotel's solution—moving us twice—was disruptive and poorly handled. Breakfast was another disappointment: slow service, overpriced coffee not included in the "all-inclusive" package, and confusion over the à la carte menu. The food quality didn’t match its fine-dining claim, with cold, improperly prepared dishes and a lack of attention to dietary needs. Dinner was equally disorganized, with mismatched serving times and bland food. Inclusions like the airport transfer and spa treatment also underwhelmed. The transfer was misleadingly advertised, and the spa lacked privacy, with a glass wall exposing the treatment area to public view. While staff were polite, they often seemed inexperienced and struggled to address basic issues. A manager later attempted to resolve our concerns, offering a complimentary meal and honoring our transfer. However, by then, the damage was done. Despite its Instagram-worthy appearance, this hotel failed to deliver on fundamental service and quality. Unless significant improvements are made, I would not stay here again.
Stayed 8 nights in Nov 2024

10/10 Excellent

Jimmy

Stayed 1 night in Nov 2024

10/10 Excellent

Reid

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Absolutely faultless 99% of the time, I could see that on our last day the restaurant staff were hard pushed over the breakfast period as the service was not as good as the 3 mornings before. However everything else was superb. Would definitely recommend and hope to stay again in the future.
Stayed 4 nights in Nov 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place!
Sarai is a beautiful boutique hotel close to the action of Pub Street! We stayed 3 nights but would have loved to stay longer. The people are all so lovely. Their attentiveness and calmness helped us have one of the most relaxing stays we have had. The architecture of the hotel was interesting, Moroccan style but an interesting inner courtyard that reminded us of the stairs in Harry Potter, oh and the room was large, clean and quiet. A great place at a very reasonable price! Thank you everyone at Sarai!
Stayed 3 nights in Nov 2024

8/10 Good

Alexander, Huntington Beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Frequent traveler to Siem Reap. Normally stay golden temple or Sofitel. This property is for a relaxing holiday. Rooms are clean and service is fantastic. Gym and pool are clean. Booked room with small dip pool and no complaints. I used the hotel airport shuttle service and highly recommend that, the vehicle was immaculate. Only two issues are the WiFi and breakfast. WiFi didn’t work unless I went to lobby, and the breakfast at the restaurant needs some work. Limited options compared to other hotels in the area.
Stayed 3 nights in Oct 2024

10/10 Excellent

IVAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recomended!
We had a great time there, staff is super friendly and it is on a walking distance to the city centre.
Stayed 3 nights in Oct 2024

10/10 Excellent

Cyril

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good moments, spa is really good, pity we only tryed it at the end, breakfast is correct, team is really friendly, nice two swimming pool, really peaceful atmosphere. Thank you to the team, but specialy Mrs Daren, our stay in Siem Reap was really good probably because we were in this kind of place. Localisation really good, tuk-tuks are often there, Mr BEE was our driver, nice and correct man.
Stayed 6 nights in Sep 2024

10/10 Excellent

Sayema, Glenroy

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful rooms and hospitality
Stayed 4 nights in Sep 2024

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
This in a great location. Staff amazing!
Stayed 3 nights in Aug 2024

10/10 Excellent

Shane, Redfern

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a truly lovely and luxurious stay at the Sarai. Definitely recommend this for your stay in Siem Reap! We had a pool view room which had a lovely day bed bay window you could relax in, or soak up some sun by the stunning pool. As someone who doesn't like cold pools, I was very pleasantly surprised the pool was a very comfortable temperature to cool off in after sun bathing. The staff were all very nice, helpful and genuinely friendly. It was very easy (and cheap) to catch a Tuk Tuk anywhere, so always felt like just a step away from everything whilst having a lovely retreat at the Sarai.
Stayed 6 nights in Aug 2024

10/10 Excellent

Alexandra

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay at the Sarah was amazing! You couldn’t fault a thing. Staff were very friendly and helpful. We felt like royalty. Thank you so so much
Stayed 3 nights in Aug 2024

10/10 Excellent

Alejandra

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing, we have not felt this level of hospitality in a long time. The hotel is beautiful and clean. We felt very safe being there, we would definitely return to this same hotel.
Stayed 2 nights in Aug 2024

10/10 Excellent

chinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Oscar U.

Stayed 2 nights in Aug 2024

10/10 Excellent

Saguan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Dylan

Stayed 4 nights in Jun 2024

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, well appointed rooms and very friendly and accommodating staff.
Stayed 4 nights in May 2024

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and helpful. The property is beautiful and the rooms are large and comfortable.
Stayed 4 nights in May 2024

10/10 Excellent

Huijia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is beautiful hotel and private pool in the room!
Stayed 2 nights in Apr 2024

10/10 Excellent

Samoeun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect!
Place is very welcoming, tidy and the people are extremly friendly. They upgraded my room with no extra charge!
Stayed 3 nights in Apr 2024

4/10 Poor

Adam, Surrey

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Watch out for bait and switch rooms. I booked and pre paid their best room, upon check-in was told that room was not available by a nervous looking receptionist but that I was getting a better UPGRADED room. That was most definitely not the case as we entered the room that was HALF the size of the room I had paid for and the pool was green!. Told them this was not acceptable and after some 20 minutes of back and forth of me having to prove that the room they gave me was far less cost than what I had paid for they finally gave me at least a comparable room in size which still had a green water pool by the way. Which begs the question why not that room in the first place. I believe this is a scam they are running. I really tried to like it afterwards despite this major issue but they kept letting me down, from the soggiest waffles, tiny portions, extra charges if you want a fresh pulled coffee at breakfast, dismal menu. I decided I would absolutely not be spending another dime in this hotel. After coming from another hotel (Borei) that was half the price and way wayyyy better service and in every facility aspect. This is most definitely not a 5 star hotel and I am not surprised it's a ghost town and will most likely be out of business soon.
Stayed 3 nights in Apr 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

curtis

Liked: Cleanliness, amenities, property conditions & facilities
Truly a beautiful place and I would love to stay here again
Stayed 3 nights in Mar 2024