See all properties
Save

Sokha Siem Reap Resort & Convention Center

5.0 star property
Luxury Siem Reap resort connected to the convention centre, steps from Palm Container Night Market

Choose dates to view prices

Photo gallery for Sokha Siem Reap Resort & Convention Center

Outdoor pool, free pool cabanas, pool umbrellas
Front of property
Junior Suite
3 bars/lounges, poolside bar
Lobby sitting area
Reviews
8.8

Excellent

Popular amenities

  • Pool
    PoolPool
  • Bar
    BarBar
  • Breakfast available
    Breakfast availableBreakfast available
  • Gym
    GymGym
  • Parking included
    Parking includedParking included
  • Air conditioning
    Air conditioningAir conditioning

Check-in time

2:00 PM

Check-out time

12:00 PM

Explore the area

Map
Road 60, Angkor Cultural & Tourism Complex, Siem Reap, Siem Reap, 17252
  • Popular LocationAngkor National Museum4 min drive
  • Popular LocationPub Street5 min drive
  • Popular LocationAngkor Wat8 min drive
  • AirportSiem Reap Angkor Intl. Airport (SAI)56 min drive

Room options

View all photos for Deluxe Family Connecting Room

1 bedroom, premium bedding, in-room safe, desk

Deluxe Family Connecting Room

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
  • 80 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Deluxe Double Room Pool View

Deluxe Double Room Pool View

Deluxe Double Room Pool View

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Premium bedding
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room Garden View

1 bedroom, premium bedding, in-room safe, desk

Deluxe Twin Room Garden View

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Premium bedding
  • Sleeps 3
  • 2 Single Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
  • 68 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Private Villa

1 bedroom, premium bedding, in-room safe, desk

Private Villa

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Private plunge pool
Air conditioning
Free cots/infant beds
Fridge
  • 480 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Double Room Garden View

1 bedroom, premium bedding, in-room safe, desk

Deluxe Double Room Garden View

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Premium bedding
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room Pool View

1 bedroom, premium bedding, in-room safe, desk

Deluxe Twin Room Pool View

Highlights

Balcony
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Separate bedroom
Premium bedding
  • Sleeps 3
  • 2 Single Beds

Similar properties

Pool
Sokha Angkor Resort
Pool
Spa
Kids pool
Parking included
4.6 out of 5, Wonderful, (871)
The price is NZ$167
for 1 night
includes taxes & fees
29 Jul - 30 Jul
Sokha Angkor Resort

About the area

Siem Reap

You'll be connected to the convention centre at Sokha Siem Reap Resort & Convention Center, and within just a 10-minute stroll of Palm Container Night Market and Preah Norodom Sihanouk-Angkor Museum. Highlights at this luxury resort include 5 restaurants, 3 bars/lounges and an outdoor swimming pool. .The restaurant, Lotus, serves international cuisine and is open for lunch and dinner. Khmer Bistro is the resort's own bar, serving drinks along with brunch and lunch. Enjoy the gym, kids' swimming pool, free pool cabanas and pool loungers. 23250 square feet (2160 square metres) of event facilities include 11 meeting rooms and a conference centre, and other business amenities include a business centre. Other amenities include a snack bar/deli, coffee/tea in a common area and laundry facilities. Each morning buffet breakfast is served between 6:00 AM and 10:00 AM. There's also free self parking, along with the convenience of airport pick-up service. .With a stay at this 5-property class Siem Reap resort, you'll be 0.9 km (0.5 mi) from Smile Angkor Grand Theater and 2.7 km (1.7 mi) from Angkor National Museum.
View more Resorts in Siem ReapOpens in a new window

What's nearby

  • Angkor National Museum - 4 min drive
  • Charles de Gaulle Road - 4 min drive
  • Pub Street - 5 min drive
  • Angkor Night Market - 6 min drive
  • Angkor Wat - 8 min drive

Getting around

  • Siem Reap Angkor Intl. Airport (SAI) - 56 min drive

Restaurants

  • ‪Cambodia Tea - ‬3 min drive
  • ‪Amazon Café Pshar Leu Branch - ‬5 min drive
  • ‪Ngy Ky Restaurant - ‬5 min drive
  • ‪The Heritage Restaurant - ‬4 min drive
  • ‪Freedom Restaurant - ‬5 min drive

About this property

Sokha Siem Reap Resort & Convention Center

Luxury Siem Reap resort connected to the convention centre, steps from Palm Container Night Market
Sokha Siem Reap Resort & Convention Center offers its guests a kids' pool, an outdoor pool, and a health club. There are 5 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar.

A business centre and 11 meeting rooms are available. Event space at this resort measures 23250 square feet (2160 square metres) and includes a conference centre. A terrace, barbecue grills, and multilingual staff are also featured at the luxury Sokha Siem Reap Resort & Convention Center. A shuttle from the airport to the hotel (available on request) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 5-star Siem Reap resort.

  • 776 guestrooms or units
  • 3 levels
  • 4 buildings
  • 5 dining venues
  • 3 bars or lounges
  • 2 coffee shops
  • Conference rooms
  • 23250 sq ft of conference space
  • 2160 sq. m of conference space
  • Built in 2013
  • Deli
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Television in lobby
  • ATM
  • On-site shopping
  • Lift
  • Smoking in designated areas
  • Bar by the pool
Sokha Siem Reap Resort & Convention Center offers 776 air-conditioned accommodations with a safe and complimentary bottles of water. Rooms open to balconies. Beds feature premium bedding. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a separate bath and shower with in-room jetted baths and a rainfall showerhead. Bathrooms are also outfitted with dressing gowns, slippers and bidets.

43-inch LCD televisions come with premium satellite channels and pay-per-view films. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and free toiletries. Housekeeping is offered on a daily basis and in-room massages can be requested.

Languages

Chinese (Mandarin), English, Japanese, Khmer, Korean

Property amenities

Parking and transport

  • Airport pick-up shuttle (surcharge) from 6:30 AM to 9:30 PM on request
  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 18 for adults and USD 9 for children
  • 2 coffee shops/cafes
  • 3 bars/lounges
  • 5 restaurants
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Champa Cafe
  • Khmer Bistro
  • Lemongrass
  • Lotus
  • Takezono (Closed)

Things to do

  • 18 holes of golf
  • Art gallery
  • Bicycle rentals
  • Children's pool
  • Designer stores
  • Health club
  • Outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Children's pool
  • Free cot
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (23,250 square foot of space)

Outdoors

  • Barbecue grill
  • Free pool cabanas
  • Garden
  • In a national park
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 3 floors
  • 4 buildings
  • Ballroom
  • Banquet hall
  • Built in 2013
  • Designated smoking areas
  • Reception hall
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels

Entertainment

  • 43-inch LCD TV with premium satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator

Outdoor space

  • Balcony

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 60
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sokha Siem Reap Resort & Convention Center

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 50.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 18 for adults and from USD 9 for children
  • Airport shuttle fee: USD 50 per vehicle (maximum occupancy 2)
  • Early check-in fee: USD 60 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, JCB International, debit cards and cash.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Contactless check-out is available.

We should mention

  • Reservations are needed for golf tee times. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • One child aged 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Sokha Siem Reap Resort Convention
Sokha Resort Convention
Sokha Siem Reap Convention
Sokha Convention
Sokha Siem Reap Resort
Sokha Resort
Sokha Siem Reap
Sokha
Sokha Angkor Siem Reap
Sokha Angkor Hotel Siem Reap
Sokha Siem Reap Resort Convention Center
Sokha Siem Reap Resort & Convention Center Resort
Sokha Siem Reap Resort & Convention Center Siem Reap
Sokha Siem Reap Resort & Convention Center Resort Siem Reap

Frequently asked questions

What is the cancellation policy at Sokha Siem Reap Resort & Convention Center?

Sokha Siem Reap Resort & Convention Center offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sokha Siem Reap Resort & Convention Center?

As of 15 Jul 2024, prices found for a 1-night stay for 2 adults at Sokha Siem Reap Resort & Convention Center on 18 Jul 2024 start from NZ$127.29, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sokha Siem Reap Resort & Convention Center?

Yep, Sokha Siem Reap Resort & Convention Center has a free self car park.

Does Sokha Siem Reap Resort & Convention Center have a pool?

Sokha Siem Reap Resort & Convention Center has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella.

What luxury perks are available at Sokha Siem Reap Resort & Convention Center?

Sokha Siem Reap Resort & Convention Center features a health club, an outdoor pool and free pool cabanas. All guestrooms come with Private jetted baths and premium bedding.

What makes Sokha Siem Reap Resort & Convention Center a romantic place to stay?

Garden-view dining and a bar, as well as Jetted bath and premium bedding in the guestrooms, help set the scene for a romantic weekend at Sokha Siem Reap Resort & Convention Center.

Is Sokha Siem Reap Resort & Convention Center family-friendly?

You bet! With amenities such as a children's pool and a corner/local shop, as well as free infant beds in the guestrooms, it's no surprise that Sokha Siem Reap Resort & Convention Center is a hit with families.

Are there hot tubs in the rooms at Sokha Siem Reap Resort & Convention Center?

No, but there are Jetted bath in the guestrooms.

Does Sokha Siem Reap Resort & Convention Center serve breakfast?

You bet, buffet brekkie is available daily between 6:00 AM and 10:00 AM.

Is there a free airport shuttle available at Sokha Siem Reap Resort & Convention Center?

No, but there's a shuttle from the airport to the hotel that runs from 6:30 AM - 9:30 PM on request for a fee.

Is there a bar or restaurant at Sokha Siem Reap Resort & Convention Center?

Yep, they've got a poolside bar and 5 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Sokha Siem Reap Resort & Convention Center?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Sokha Siem Reap Resort & Convention Center?

No, pets and service animals are not allowed.

Is there a golf course on site at Sokha Siem Reap Resort & Convention Center?

There is a golf course next to Sokha Siem Reap Resort & Convention Center.

Sokha Siem Reap Resort & Convention Center Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 41 out of 76 reviews" "
Rating 8 - Good. 23 out of 76 reviews" "
Rating 6 - Okay. 10 out of 76 reviews" "
Rating 4 - Poor. 2 out of 76 reviews" "
Rating 2 - Terrible. 0 out of 76 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sot, Richmond

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and the family had a wonderful time.
Stayed 2 nights in Dec 2023

6/10 Okay

ray

Liked: Staff & service, amenities
Stayed 2 nights in Feb 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel . Very clean rooms and big . Great facilities. Only problem is service staff. They need to improve. Food takes to long to be served. But overall great hotel
Stayed 4 nights in Dec 2019

8/10 Good

Seng Russell

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing property, huge and plenty of restaurants. I check in junior suite-so much space and big bathtub. Dow side is the living room is lack of furniture.
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious and quite. Clean and friendly. Decent breakfast buffet. Only downside was that the food wasn’t refilled as quickly as it should be.
Stayed 1 night in Sep 2019

8/10 Good

TBish, Johor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great. Dinner was just average. They held a pool party one afternoon. We complained because most of the songs played contained foul language and graphic lyrics. The music was way too loud and inappropriate for the patrons that were mostly children.
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We checked in resort on May 2019. The checked in service was satisfied with check in staff. We were assigned to highest floor with garden view. The aircon cooler was unsatisfied and we requested to change other room at one level down satisfactory. The bedroom and shower room was spacious and clean. There is no great balcony viewing outside. The resort size was big with many resort building coverage. The amenity come with gym and sauna and steam and hot/cold pool and swimming pool. The swimming pool water is warm because of the hot weather on May month. The surrounding of this resort had limited eating areas because of this resort located far from tourist areas. Tuk Tuk is the land transportation service goes to other places. The breakfast spread is acceptably yummy. The Resort WiFi signal is acceptable. The free shuttle bus timeslots to pub street serve at evening. Hope to see the bus timeslots serve at day for management review. Overall, this resort is recommended for staying which had provided friendly service.
Stayed 3 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All things are best
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First Welcome fruite coming Cleaness bed、bath、toilet What I want to like to watch movies complimentary on room
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Stayed 3 nights in Mar 2019

10/10 Excellent

Nan Chun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, great view
First time come to Siem Reap, I chose SOKHA SIEM REAP RESORT & CONVENTION Center, its fantastic place, great view, great swimming pool, great beers and great hotel staffs, especially, Mr. Veasna who always patiently to answer my question and requirements. Hotel also provided airport free pick-up service. IF someone plan first time to Siem Reap, please consider SOKHA.
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One mis-stated information
Pick up was stated as “with limosine” when booked. But upon calling for pickup, we were told NOT a limosine. That information ahould be changed. Possibly the photo of the limosine SUV as the cover photo as well.
Stayed 1 night in Jan 2019

6/10 Okay

J

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nice but dull.
Big hotel rather souless and its very far from the town where all the bars are. Pool and rooms are nice but the bars were empty and the cocktail making staff and the chef had all left whenwe arrived at 2245. Bottom line pick a nice central hotel if you planning any nightlife.
Stayed 2 nights in Jan 2019

10/10 Excellent

Phirath

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is huge and palatial. It has a gorgeous pool and lavish lobby. Its decor alone, however, is not what makes it great. It’s the people who work there. Sarouen was so helpful at the front desk, and Alisa was amazing! If you are staying here, look for this beautiful and helpful lady at the front desk. She speaks English so well and is full of confidence! She is a big part of what made our stay at the hotel magnificent! And I cannot forget Rain, who picked me up at the airport even though he drives for another Sokha property in Siem Reap. My stay was made even greater because of these people. Missing Alisa, Sarouen and others as I return to freezing cold Tokyo!
Stayed 1 night in Dec 2018

10/10 Excellent

ROHIT, Delhi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it was ok after i called hotel.com
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful resort. Perfect combination of French Colonial and Cambodia design - especially the pool! Wow. Resort and room was overall very clean, modern, and huge. It wasn’t swarming with busloads of Chinese people. Breakfast was a varied array of international cuisine. The only issue is the reception staff. Only a few spoke and understood fluent English so it was hard to communicate. We also asked for an iron which doesn’t come standard in the room and it took about 40 mins for it to be delivered. We also had to wait more than 15 mins at the reception to ask a question and there were 2-3 staff helping or checking in only one customer. They didn’t even apologize. It was odd for a 4 star hotel. Otherwise we would come back.
Stayed 2 nights in Dec 2018

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 star
Amazing Everyone there was so special
Stayed 1 night in May 2018

10/10 Excellent

Eri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room
Very clean and large！Bath is very wide. And amenities good smell , shower room is clean.Nice hospitaly.
Stayed 1 night in May 2018

8/10 Good

WAI KIU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Muks, NJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent facility; staff and breakfast. Special appreciation to the Chef and waiting staff Chenda and restaurant manager Surendra Thanks for making our so special
Stayed 4 nights in Mar 2018

6/10 Okay

Milleur

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
their services including their managers so poor.
the hotel it's okay but the services so terrifying if talking about room service it is not 5* for sure . that going to be 2* hotel service. staffs unfriendly . from restaurant to their managers. when i had an issue room service has been waited like 2 hours . then told on of their member. then she passed to her manager then what their manager do just sent me an email an nothing came and talk to us or somethings . this is absolutely joke. their customers service their very very poor.
Stayed 3 nights in Feb 2018

10/10 Excellent

Song

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, comfortable stay
Huge complex, quite modern, quite nice. Not in or near city center, so no choice but hotel restaurants if you only want to walk around. The Japanese restaurant on site was quite good. Comfortable and reliable complimentary transportation is provided to hotel guests to and from the airport. We enjoyed our stay.
Stayed 3 nights in Jan 2018

10/10 Excellent

Kishore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2017

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Beautiful hotel, staff were wonderful and the food and pool were perfect. Definitely stay there again.
Stayed 4 nights in Dec 2017