4/10 Poor
Larry
Travelled with family
6 Apr 2023
Won't be back
Lets see, where do I start? The pictures show a nice clubhouse with pool and hot tubs, too bad it was 3 buildings away, difficult and cold to get too in the winter. The reservation said we would receive the access code weeks before arrival, got it the day before. Several emails and notices indicated check-in was at 4pm, the check-in directions received the day before indicated our code would not work until 4:30, no big deal, except we planned travel to check in at 4. Had to register vehicles on line, was never able to on line, had to call property management company for both vehicles. Then one of the vehicles permit expired a day early, had to call the management company to get another day and avoid getting a boot and a $140 fine. Could not get wifi with information provided, had to call management company to figure it out. The TV did not work, they had to send someone over to fix it. Guidelines indicated no smoking, but we had a blanket with cigarette burns in it and butts on the back deck. The reservation said a ski locker was provided, the was one the floor below with our unit number, but no directions to the combo, management company said it must have not been included.
Larry
Stayed 3 nights in Apr 2023