Pan Pacific Orchard

5.0 star property
Luxury Singapore hotel in Orchard with 2 outdoor swimming pools
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Pan Pacific Orchard

Garden
Exterior
City view
View from room
Interior

Reviews

8.6 out of 10

Excellent

Guests liked:

Friendly staff, property condition

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Parking included
    Parking included
  • Spa
    Spa
  • Breakfast available
    Breakfast available
  • Air conditioning
    Air conditioning
The price is NZ$530
includes taxes & fees
15 Nov - 16 Nov

Explore the area

Map
10 Claymore Road, Singapore, 229540
  • Orchard Tower
    1 min walk
  • ION Orchard
    7 min walk
  • Mount Elizabeth Medical Center
    13 min walk
  • Paya Lebar (QPG-Paya Lebar Air Base)
    25 min drive

Room options

Deluxe 2 Bedrooms

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Bathrobes
  • 55 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

Pacific Club Balcony King

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Premier Two Bedrooms

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
2 bedrooms
  • 55 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

Premier Loft

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Rainfall showerhead
Bidet
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Pacific Club Balcony Loft

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Premier King Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Rainfall showerhead
Bidet
Bathrobes
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Premier Twin Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Rainfall showerhead
Bidet
Bathrobes
  • 25 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

Premier Balcony King Room

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Rainfall showerhead
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Twin Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Rainfall showerhead
Bidet
Bathrobes
  • 25 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

Beach Terrace Balcony King

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Rainfall showerhead
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe King Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Rainfall showerhead
Bidet
Bathrobes
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Beach Terrace Suite

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
  • 67 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Beach Club Pool Access Loft

Highlights

Deck/patio
Separate sitting area
Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Cloud Terrace Suite

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
  • 67 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Garden Terrace Suite

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
  • 67 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Singapore

A luxury stay in the heart of Singapore awaits you at Pan Pacific Orchard. Within a 20-minute stroll, you'll find ION Orchard and Orchard Road. Highlights at this hotel include 2 outdoor swimming pools, 2 bars/lounges and a restaurant. .A day of pampering can include massages and detox wraps along with aromatherapy and reflexology. The restaurant, Mosella, is open for breakfast, lunch and dinner. Florette is the hotel's own Champagne bar, serving drinks along with light fare. Enjoy the gym and pool loungers. Additionally, you'll find free Wi-Fi in public areas, concierge services and a 24-hour front desk. Each morning buffet breakfast is served between 7:00 AM and 10:30 AM. There's also the convenience of free self parking. .With a stay at this 5-property class Orchard hotel, you'll be 3.1 km (1.9 mi) from Bugis Street Shopping District and 4.6 km (2.9 mi) from Marina Bay Street Circuit.

What's nearby

  • ION Orchard - 7 min walk
  • Orchard Road - 16 min walk
  • Bugis Street Shopping District - 4 min drive
  • Marina Bay Sands Skypark - 7 min drive
  • Marina Bay Sands Casino - 7 min drive

Getting around

  • Orchard Station - 7 min walk
  • Kempas Baru Station - 31 min drive
  • Changi Airport (SIN) - 28 min drive

Restaurants

  • ‪Muddy Murphy's - ‬3 min walk
  • ‪French Fold - ‬4 min walk
  • ‪Ps Cafe - ‬2 min walk
  • ‪Isle Eating House - ‬2 min walk
  • ‪Merci Marcel - ‬4 min walk

About this property

Pan Pacific Orchard

Luxury Singapore hotel in Orchard with 2 outdoor swimming pools
Pan Pacific Orchard offers its guests 2 outdoor swimming pools and a fitness centre. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

Event space at this hotel measures 6458 square feet (600 square metres) and includes conference space. Spa services, tour/ticket assistance, and a garden are also featured at the luxury Pan Pacific Orchard. Limited free parking is available on a first-come, first-served basis.

This 5-star Singapore hotel is smoke free.

  • 1 building
  • 347 guestrooms or units
  • 23 levels
  • 2 bars or lounges
  • Conference rooms
  • 6458 sq ft of conference space
  • 600 sq. m of conference space
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar by the pool
  • Dining venue
  • Swim-up bar
Pan Pacific Orchard offers 347 air-conditioned accommodations with minibars and espresso makers. This Singapore hotel provides complimentary wireless Internet access.

Bathrooms include dressing gowns, slippers, designer toiletries and complimentary toiletries. Business-friendly amenities include safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Guests can pamper themselves by indulging in the on-site spa services. There are 3 treatment rooms. Services include facials, body scrubs, detox wraps and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Languages

Chinese (Mandarin), English, Malay, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free secured, covered self parking on site
  • Limited on-site parking (max 1 space per unit)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: SGD 48 for adults and SGD 24 for children
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • A swim-up bar

Restaurants on site

  • Florette
  • Mosella
  • Pacific Breeze

Family friendly

  • 2 outdoor pools
  • Free cot
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 3 meeting rooms
  • 6,458 square feet of conference space

Outdoors

  • Garden
  • Pool loungers

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Detox wraps
  • Facials
  • Massage
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • High-pile carpet in room
  • Lift (100 centimetre wide door)
  • Pool access ramp on site
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (99 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 23 floors
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Living plant wall
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for SGD 150 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: SGD 100.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately SGD 48 for adults and from SGD 24 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: SGD 150 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property uses solar energy, plus a grey water recycling system. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Pool access available from 7:30 AM to 9:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Orchard Pan Pacific
Pacific Orchard
Pan Pacific Hotel Orchard
Pan Pacific Orchard
Pan Pacific Orchard Hotel Singapore
Pan Pacific Orchard Singapore
Pan Pacific Singapore
Singapore Pan Pacific
Pan Pacific Orchard Hotel
Pan Pacific Orchard Hotel
Pan Pacific Orchard Singapore
Pan Pacific Orchard Hotel Singapore

Frequently asked questions

What is the cancellation policy at Pan Pacific Orchard?

Pan Pacific Orchard offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Pan Pacific Orchard?

As of 13 Nov 2024, prices found for a 1-night stay for 2 adults at Pan Pacific Orchard on 15 Nov 2024 start from NZ$529.63, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Pan Pacific Orchard?

Yep, Pan Pacific Orchard has a free self car park. Onsite parking is limited (max 1 space per unit).

Are there any beaches close to Pan Pacific Orchard?

The closest beach to Pan Pacific Orchard is Siloso Beach (6.1 km).

Is there a spa on site at Pan Pacific Orchard?

There's no onsite spa, but this property does offer services like detox wraps and body scrubs.

Does Pan Pacific Orchard have a pool?

Pan Pacific Orchard has 2 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar. The pool is open 7:30 AM to 9:00 PM.

Is Pan Pacific Orchard family-friendly?

You bet! With amenities such as 2 outdoor pools, as well as free infant beds in the guestrooms, it's no surprise that Pan Pacific Orchard is a hit with families.

Does Pan Pacific Orchard serve breakfast?

Yeah, buffet breakfast is available daily between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at Pan Pacific Orchard?

No, Pan Pacific Orchard does not offer an airport shuttle service.

Is there a bar or restaurant at Pan Pacific Orchard?

Yep, they've got a poolside bar and an onsite restaurant.

What time are check-in & check-out at Pan Pacific Orchard?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Pan Pacific Orchard?

No, pets are not allowed.

Pan Pacific Orchard Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 157 out of 248 reviews" "
Rating 8 - Good. 47 out of 248 reviews" "
Rating 6 - Okay. 18 out of 248 reviews" "
Rating 4 - Poor. 13 out of 248 reviews" "
Rating 2 - Terrible. 13 out of 248 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Chitiur

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most beautiful hotel property I've visited around the world. Very clean and breakfast was a highlight everyday! Staff was excellent, very attentive! Bryan was very accommodating and professional! Would recommend, 10 out of 10!
Stayed 5 nights in Aug 2024

10/10 Excellent

Chun-wen

Stayed 1 night in Aug 2024

10/10 Excellent

Hsung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is very clean and located in a good location. Staffs are very nice and helpful. It’s a great place to stay.
Stayed 2 nights in Jul 2024

6/10 Okay

SHUOCHIEH

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Service was incredibly slow. They are very polite, but slow. I have seen quite a few employee pulling out a phone at the busiest time. A few just fooling around with their work friend when a line of people are waiting for their service. Very unprofessional and disappointing.
Stayed 2 nights in Jul 2024

10/10 Excellent

Vivi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and friendly staffs
Stayed 1 night in Jul 2024

10/10 Excellent

Mairi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked a Premier Two bedroom which was perfect as a family of four with 2 teenagers. The balcony was a wonderful addition for enjoying a drink in the evening or coffee in the morning. Great location near a variety of restaurants, shops and 10min walk from a metro stop. Staff are welcoming and extremely helpful.
Stayed 3 nights in Jul 2024

10/10 Excellent

MARCELA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place. Absolutely recommended.
Stayed 5 nights in Jul 2024

10/10 Excellent

Mya

Stayed 3 nights in Jul 2024

2/10 Terrible

Wendy

Business traveller
Liked: Cleanliness
Disliked: Staff & service, room comfort
Lousy check in experience
The check-in counter was in complete disarray, with a setup so poorly organized that it caused widespread confusion about which queue to join. People were crowding around the check-in area, creating chaos. It took an incredibly long time to get checked in. Meanwhile, the check-out counter remained empty all day, with staff idly standing by instead of helping to alleviate the situation at the check-in counter. This lack of initiative was frustrating and could have easily been addressed by reallocating staff to manage the crowd. They really need to address and resolve the issues with the check-in process. The experience was a significant disappointment!
Stayed 1 night in Jul 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
We had an excellent stay during which we were wonderfully looked after by the fantastic staff
Stayed 6 nights in Jul 2024

10/10 Excellent

Calvin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying at the Pan Pacific Orchard hotel was a fantastic experience. Conveniently located near Orchard road, the building itself is a modern architecture. One of the highlights was the stunning pool, providing breathtaking views of the cityscape. Can't wait to return!!
Stayed 2 nights in Jun 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2024

4/10 Poor

KATHERINE

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

KATHERINE

Travelled with family and small children
Liked: Amenities, property conditions & facilities
My family stayed here for several days, and while check-in went smoothly, the line services felt unprofessional and inattentive. No one greeted us as we walked by customer service. However, the hotel was clean and aesthetically pleasing.
Stayed 3 nights in Jul 2024

10/10 Excellent

Kunal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Jui Liang

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice view from the balcony and walking distance to Orchard shopping malls.
Stayed 1 night in Jun 2024

8/10 Good

Alex

Travelled with family
Liked: Cleanliness
Premier Twin Rooms are a little small and bizarrely no drawers in our room only a hanging closet. Pool is lovely but doesn’t get the sun so the water is cold. Gym was good and looks out over the pool which is nice. Should consider extending buffet breakfast to 11 am on weekends!
Stayed 3 nights in Jun 2024

10/10 Excellent

Olly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved my stay
Stayed 2 nights in Apr 2024

6/10 Okay

Elvira

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jun 2024

10/10 Excellent

Cecilia, South bend

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful. The only issue is that is that we did not have enough drawers for our clothes.
Stayed 4 nights in Jun 2024

8/10 Good

Verified traveller

Liked: Cleanliness
Disliked: Room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Harvey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great property, would stay again!
A beautiful property with clean, modern rooms and a balcony sitting area with lovely views. The breakfast was great, location was good and the property is green and pretty, a nice reprieve from the bustling city outside its doors. Service was top-notch but did interact with a rude bartender at the pool.
Stayed 2 nights in Jun 2024

10/10 Excellent

Simon

Stayed 2 nights in Jun 2024