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Shangri-La Singapore

5.0 star property
Luxury hotel with 3 restaurants and 2 outdoor pools

Photo gallery for Shangri-La Singapore

3 restaurants, Italian cuisine
Exterior
Premium bedding, down duvets, minibar, in-room safe
Lobby
Family Suite (Themed) | View from room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking included
  • Bar
The current price is NZ$527
includes taxes & fees
27 Apr - 28 Apr

Explore the area

Map
22 Orange Grove Road, Singapore, 258350
  • ION Orchard
    ‪13 min walk‬
  • Orchard Road
    ‪3 min drive‬
  • Singapore Botanic Gardens
    ‪3 min drive‬
  • Singapore (SIN-Changi)
    ‪30 min drive‬

Room options

View all photos for Garden Wing Deluxe Family Terrace Twin

Premium bedding, down duvets, minibar, in-room safe

Garden Wing Deluxe Family Terrace Twin

Highlights

Terrace
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Pillow menu
  • 50 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Family King, Family Pantry Access & buds Playtime

Deluxe Family King, Family Pantry Access & buds Playtime

Deluxe Family King, Family Pantry Access & buds Playtime

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 2 Single Beds (Deluxe)

Premium bedding, down duvets, minibar, in-room safe

Family Room, 2 Single Beds (Deluxe)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
  • 38 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Suite (Valley Wing Shangri-La)

Suite (Valley Wing Shangri-La)

Suite (Valley Wing Shangri-La)

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
  • 348 sq m
  • Sleeps 5
  • 1 King Bed and 1 Single Bed

View all photos for Garden Wing Deluxe Family Terrace King, Garden Access & buds Playtime

Premium bedding, down duvets, minibar, in-room safe

Garden Wing Deluxe Family Terrace King, Garden Access & buds Playtime

Highlights

Terrace
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Pillow menu
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Family Suite (Themed)

Family Suite (Themed)

Family Suite (Themed)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 72 sq m
  • City view
  • Sleeps 5
  • 2 King Beds

View all photos for Horizon Club Junior Suite, Club Access

Horizon Club Junior Suite, Club Access

Horizon Club Junior Suite, Club Access

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
TV
Hypo-allergenic bedding
  • 67 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Garden Wing, Premier Suite, Balcony

Garden Wing, Premier Suite, Balcony

Garden Wing, Premier Suite, Balcony

Highlights

Furnished balcony
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
  • 137 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Garden Wing 1 Bedroom Suite, Club Access

Garden Wing 1 Bedroom Suite, Club Access

Garden Wing 1 Bedroom Suite, Club Access

Highlights

Furnished balcony
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
  • 81 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Garden Wing, Suite, 2 Single Beds

Premium bedding, down duvets, minibar, in-room safe

Garden Wing, Suite, 2 Single Beds

Highlights

Furnished balcony
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
  • 81 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Double Room Single Use

Double Room Single Use

Double Room Single Use

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
  • 238 sq m
  • Sleeps 5
  • 1 King Bed and 1 Single Bed

View all photos for Tower Wing, Grand Suite

Tower Wing, Grand Suite

Tower Wing, Grand Suite

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
TV
  • 250 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Valley Wing One-Bedroom Suite, Lounge Access

Valley Wing One-Bedroom Suite, Lounge Access

Valley Wing One-Bedroom Suite, Lounge Access

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
  • 79 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Valley Wing Deluxe Suite King, Lounge Access

Valley Wing Deluxe Suite King, Lounge Access

Valley Wing Deluxe Suite King, Lounge Access

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
  • 110 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Valley Wing Deluxe Twin, Lounge Access

Premium bedding, down duvets, minibar, in-room safe

Valley Wing Deluxe Twin, Lounge Access

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
  • 57 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Tower Wing, Deluxe Room, 2 Single Beds

Premium bedding, down duvets, minibar, in-room safe

Tower Wing, Deluxe Room, 2 Single Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
  • 38 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Horizon Club Deluxe Twin, Club Access

Premium bedding, down duvets, minibar, in-room safe

Horizon Club Deluxe Twin, Club Access

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
TV
Hypo-allergenic bedding
Pillow menu
  • 38 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Garden Wing, Deluxe Room, 2 Single Beds, City View

Garden Wing, Deluxe Room, 2 Single Beds, City View

Garden Wing, Deluxe Room, 2 Single Beds, City View

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
  • 50 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Garden Wing, Deluxe Room, 2 Single Beds, Pool View

Garden Wing, Deluxe Room, 2 Single Beds, Pool View

Garden Wing, Deluxe Room, 2 Single Beds, Pool View

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
  • 50 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Tower Wing 1 Bedroom Suite, Club Access

Tower Wing 1 Bedroom Suite, Club Access

Tower Wing 1 Bedroom Suite, Club Access

Highlights

Separate dining area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
TV
  • 82 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Garden Wing, Deluxe Room, 1 King Bed, City View

Garden Wing, Deluxe Room, 1 King Bed, City View

Garden Wing, Deluxe Room, 1 King Bed, City View

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Garden Wing, Deluxe Room, 1 King Bed, Pool View

Garden Wing, Deluxe Room, 1 King Bed, Pool View

Garden Wing, Deluxe Room, 1 King Bed, Pool View

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Valley Wing Deluxe King, Lounge Access

Premium bedding, down duvets, minibar, in-room safe

Valley Wing Deluxe King, Lounge Access

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
  • 57 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Tower Wing, Deluxe Room, 1 King Bed

Premium bedding, down duvets, minibar, in-room safe

Tower Wing, Deluxe Room, 1 King Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Hypo-allergenic bedding
Pillow menu
  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Club Deluxe King, Club Access

Premium bedding, down duvets, minibar, in-room safe

Horizon Club Deluxe King, Club Access

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Club Lounge
TV
Hypo-allergenic bedding
Pillow menu
  • 38.0 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About the area

Singapore

A luxury stay in the heart of Singapore awaits you at Shangri-La Singapore. Within just a 15-minute stroll, you'll find Orchard Tower and ION Orchard. Highlights at this family-friendly hotel include 3 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering can include hot stone massages, Swedish massages and body wraps along with aromatherapy and Ayurvedic treatments. The restaurant, The Waterfall, serves Italian cuisine. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the 3 outdoor tennis courts, gym and kids' club plus access to aerobics classes. Meeting rooms, conference space, and a business centre are among the business amenities offered. Plus you'll find free Wi-Fi in public areas, a sauna and a children's swimming pool. Full breakfast is available daily between 6:00 AM and 11:00 AM. There's also free self parking, along with the convenience of a free area shuttle. .Within a 30-minute walk of this 5-property class Tanglin hotel, attractions include Orchard Road and Singapore Botanic Gardens.

What's nearby

  • ION Orchard - 13 min walk - 1.2 km
  • Orchard Road - 3 min drive - 2.1 km
  • Singapore Botanic Gardens - 3 min drive - 2.3 km
  • Bugis Street Shopping District - 5 min drive - 3.8 km
  • Mustafa Centre - 6 min drive - 4.8 km

Getting around

  • Orchard Station - 14 min walk
  • Kempas Baru Station - 31 min drive
  • Singapore (XSP-Seletar) - 25 min drive

Restaurants

  • ‪Hua Ting Restaurant - ‬7 min walk
  • ‪Winestone - ‬10 min walk
  • ‪Shang Palace - ‬1 min walk
  • ‪Fudebar - ‬10 min walk
  • ‪Curry Gardenn - ‬10 min walk

About this property

Shangri-La Singapore

Luxury hotel with 3 restaurants and 2 outdoor pools
Shangri-La Singapore offers its guests a full-service spa, 2 outdoor swimming pools, outdoor tennis courts, and a health club. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business centre, meeting rooms, and limo/town car service are available. A children's pool, a sauna, and a library are also featured at the luxury Shangri-La Singapore. Self parking is free.

This 5-star Singapore hotel is smoke free.

  • 747 guestrooms or units
  • 3 dining venues
  • Conference rooms
  • Deli
  • Kid's club (surcharge)
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
Shangri-La Singapore offers 747 air-conditioned accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. Beds feature down duvets and premium bedding. A pillow menu is available. Premium cable televisions are provided. Rooms have partially open bathrooms. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has massage/treatment rooms. Services include hot stone massages, Swedish massages, Thai massages and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology. The spa is open daily.

Languages

Chinese (Mandarin), English, French, Italian, Japanese, Korean, Malay, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free area shuttle
  • Area shuttle
  • Free shopping centre shuttle
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Daily full breakfast available 6:00 AM to 11:00 AM for a fee: SGD 43 for adults and SGD 21.50 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Waterfall

Things to do

  • 2 outdoor pools
  • 3 outdoor tennis courts
  • Children's club
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Health club
  • Library
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Free area shuttle
  • Highchair
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Stroller

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Spa open daily
  • Spa treatment rooms
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property enforces a strict dress code when using the Valley Wing facilities. Pyjamas, dressing gowns, swimwear, open-toed shoes, and room slippers are not permitted for all guests, and sleeveless shirts are not permitted for men at the Summit Room and Champagne Bar. Casual clothing is permitted only at outdoor dining venues and at the Valley Wing outdoor patio after 11 AM.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
The listed age restriction for the Horizon Club only applies from Monday-Friday. Guests of all ages are allowed in the Horizon Club on Saturday-Sunday. This property enforces a strict business and smart casual dress code in the Horizon Club. Open-toed shoes, swimwear, and athletic clothing are not permitted for all guests, and sleeveless shirts are not permitted for men.
All guests must register upon arrival. No visitors or unregistered guests are allowed in guestrooms after 10:00 PM.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately SGD 43 for adults and from SGD 21.50 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La) guidelines.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Shangri-La
Hotel Shangri-La Singapore
Hotel Singapore Shangri-La
Shangri-La Hotel Singapore
Shangri-La Singapore
Shangri-La Singapore Hotel
Singapore Hotel Shangri-La
Singapore Shangri-La
Singapore Shangri-La Hotel
Shangri La Hotel Singapore
Shangri La Singapore

Frequently asked questions

What is the cancellation policy at Shangri-La Singapore?

Shangri-La Singapore offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Shangri-La Singapore?

As of 4 Apr 2025, prices found for a 1-night stay for 2 adults at Shangri-La Singapore on 27 Apr 2025 start from NZ$526.75, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Shangri-La Singapore?

Yep, Shangri-La Singapore has a free self car park.

Are there any beaches close to Shangri-La Singapore?

The closest beach to Shangri-La Singapore is Siloso Beach (6.4 km).

Is there a spa on site at Shangri-La Singapore?

Yep, there is an onsite spa at Shangri-La Singapore. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as Thai massages.

Does Shangri-La Singapore have a pool?

Shangri-La Singapore has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar.

What luxury perks are available at Shangri-La Singapore?

Shangri-La Singapore features 2 outdoor pools, a full-service spa and a health club. All guestrooms come with premium bedding and 24-hour room service.

What makes Shangri-La Singapore a romantic place to stay?

Al fresco dining and a lounge bar, as well as premium bedding and massage services available in the guestrooms, help set the scene for a romantic weekend at Shangri-La Singapore.

Is Shangri-La Singapore family-friendly?

You bet! With amenities such as a children's club and a children's pool, as well as highchairs in the guestrooms, it's no surprise that Shangri-La Singapore is a hit with families.

Does Shangri-La Singapore serve breakfast?

Sure does, full brekkie is served daily between 6:00 AM and 11:00 AM.

Is there a free airport shuttle available at Shangri-La Singapore?

No, Shangri-La Singapore does not offer an airport shuttle service.

Is there a bar or restaurant at Shangri-La Singapore?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Shangri-La Singapore?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Shangri-La Singapore?

No, pets are not allowed.

Shangri-La Singapore Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 733 out of 1002 reviews
Rating 8 - Good. 171 out of 1002 reviews
Rating 6 - Okay. 45 out of 1002 reviews
Rating 4 - Poor. 30 out of 1002 reviews
Rating 2 - Terrible. 23 out of 1002 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

4/10 Poor

Yea Ji

Travelled with family
Liked: Cleanliness, property conditions & facilities
Slow check in service, front desk assigning connecting room without the consent, room change offered to a downgraded deluxe room if we want non connecting room, had to change the tv during the stay as it blacked out frequently Kids friendly, family friendly hotel but they need to speed up and quality up the service.
Stayed 1 night in Dec 2024

10/10 Excellent

Miso

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

JOON MO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience!
Stayed 4 nights in Dec 2024

2/10 Terrible

Rhys

Stayed 4 nights in Nov 2024

8/10 Good

Kwan Tao Anthony

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Probably not enough staff. Quality of service can be improved - difficulty of getting through to Service Desk from the hotel room.
Stayed 3 nights in Dec 2024

10/10 Excellent

evangelina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Teresa

Stayed 3 nights in Nov 2024

10/10 Excellent

Jocelyn

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room service was delivered promptly. Hotel is very kids friendly too
Stayed 2 nights in Dec 2024

8/10 Good

Annette

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 8 nights in Dec 2024

8/10 Good

Katherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay.
Stayed 3 nights in Nov 2024

8/10 Good

Philip

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was a little small and irregular in shape. Most other amenities in living room and bathroom are complete.
Stayed 2 nights in Dec 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

8/10 Good

Dipesh

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Staff were unsure about how to use the rewards and as a result we were not able to make full use of these.
Stayed 4 nights in Nov 2024

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel
Stayed 3 nights in Nov 2024

10/10 Excellent

Anthony

Stayed 2 nights in Nov 2024

10/10 Excellent

Ramon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Just simply great service and condition of the room. it's quite relaxing as much as all around cleanliness and timely support when needed.
Stayed 2 nights in Nov 2024

10/10 Excellent

SHU JANE

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel
great stay - bar excellent The decor in the breakfast area was dated and needs a refresh . Breakfast was chaotic . Everything else great
Stayed 2 nights in Nov 2024

10/10 Excellent

Nilli

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I cannot recommend this hotel enough. It is fabulous and we love it! We have been here twice and will be coming again!
Stayed 7 nights in Oct 2024

8/10 Good

Amit

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was good. On arrival, the check in was good. Room was large and well appointed with a decent bed and shower. I had a view of the car park/road which wasn't great. The breakfast was outstanding with every variety you could think of. The lounge on the other hand was poor and very few vegetarian options. The location is ok, but a little far from the metro and the hotel is now a little dated maybe compared to some of the other options available at this price point. Overall, I really like my stay and would recommend the hotel.
Stayed 3 nights in Nov 2024

10/10 Excellent

SHU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Bisi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

CHARLOTTE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

tom

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Susan

Stayed 2 nights in Nov 2024