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Hotel Serenella

3.0 star property
Hotel in Sirmione with seasonal outdoor pool and bar/lounge
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Serenella

Seasonal outdoor pool, pool umbrellas, pool loungers
Comfort Double or Twin Room, Balcony | Room amenity
Sundeck
Sundeck
View from property

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Breakfast available
  • Pool
  • Bar
    Bar
  • Pet-friendly
    Pet-friendly
  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping

Explore the area

Map
Via Punta Staffalo 1, Sirmione, 25019
  • Church of San Pietro
    3 min walk
  • Center Aquaria Spa and Wellness Center
    3 min walk
  • Church of Santa Maria della Neve
    7 min walk
  • Verona (VRN-Valerio Catullo)
    59 min drive

Room options

View all photos for Deluxe Suite, Balcony

Deluxe Suite, Balcony

Deluxe Suite, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Down duvet
Bidet
Bathrobes
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Basic Double or Twin Room (No Balcony)

Basic Double or Twin Room (No Balcony)

Basic Double or Twin Room (No Balcony)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Down duvet
Bidet
Hairdryer
Private bathroom
In-room safe
  • 14 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Double Room, Balcony

Superior Double Room, Balcony

Superior Double Room, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Down duvet
Bidet
Hairdryer
Private bathroom
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Double or Twin Room, Balcony

Comfort Double or Twin Room, Balcony

Comfort Double or Twin Room, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Down duvet
Bidet
Hairdryer
Private bathroom
  • 14 sq m
  • Sleeps 3
  • 1 Queen Bed

Similar properties

Exterior
Hotel Sirmione e Promessi Sposi
Pool
Hot tub
Breakfast included
Spa
4.4 out of 5, Excellent, (1013)
The price is NZ$216
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Hotel Sirmione e Promessi Sposi

About the area

Sirmione

At Hotel Serenella you'll be within steps of Church of San Pietro and Center Aquaria Spa and Wellness Center. Highlights at this hotel include a poolside bar and a bar/lounge. .Enjoy the seasonal outdoor swimming pool and pool loungers. Added amenities include free Wi-Fi in public areas and a snack bar/deli. Each morning cooked-to-order breakfast is served between 7:30 AM and 10:30 AM. There's also the convenience of an airport shuttle. .With a stay at this 3-property class Sirmione hotel, you'll be 17.8 km (11.1 mi) from Gardaland.

What's nearby

  • Center Aquaria Spa and Wellness Center - 3 min walk - 0.3 km
  • Grotto of Catullus - 7 min walk - 0.6 km
  • Santa Maria Maggiore - 8 min walk - 0.7 km
  • Scaliger Castle - 8 min walk - 0.8 km
  • Jamaica Beach - 12 min walk - 1.1 km

Getting around

  • Sommacampagna-Sona Station - 25 min drive
  • Malpensa International Airport (MXP) - 150 min drive

Restaurants

  • ‪Grotte di Catullo - ‬7 min walk
  • ‪Lido delle Bionde - ‬9 min walk
  • ‪Bar Alla Torre - ‬7 min walk
  • ‪Ristorante Agli Scaligeri - ‬8 min walk
  • ‪Il Girasole - ‬5 min walk

About this property

Hotel Serenella

Hotel in Sirmione with seasonal outdoor pool and bar/lounge
There's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. A seasonal outdoor pool, a library, and a terrace are also featured at Hotel Serenella.

This 3-star Sirmione hotel is smoke free.

  • 39 guestrooms or units
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Library
  • Terrace
  • Garden
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
Hotel Serenella offers 39 air-conditioned accommodations with a safe and a hairdryer. Beds feature down duvets. Flat-screen televisions come with digital channels. Bathrooms include bidets and complimentary toiletries. Housekeeping is offered on a daily basis and change of towels can be requested.

Languages

English, French, German, Italian

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 5 per day); reservations required
  • Return airport shuttle (surcharge)

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 10:30 AM for a fee: EUR 15 for adults and EUR 15 for children
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Family friendly

  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

More

  • Air conditioning
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 15 per pet, per night
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 40 per night.
  • Cots (infant beds) are available for EUR 15 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.50 per person, per night, up to 7 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately EUR 15 for adults and from EUR 15 for children
  • Nearby parking fee: EUR 5 per day (1476 ft away)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 15 per night
  • Rollaway bed fee: EUR 40 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, debit cards and cash.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in May and close in September.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hotel Serenella Hotel
Hotel Serenella Sirmione
Hotel Serenella Hotel Sirmione

Frequently asked questions

What is the cancellation policy at Hotel Serenella?

Hotel Serenella offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to Hotel Serenella?

Yep, Hotel Serenella is a short 12-minute walk from Jamaica Beach.

Is there a spa on site at Hotel Serenella?

No, there is no spa at this property. Center Aquaria Spa and Wellness Center is a short 3-minute walk away.

Does Hotel Serenella have a pool?

Hotel Serenella has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open from May to September.

Does Hotel Serenella serve breakfast?

Sure does, cooked-to-order breakfast is offered daily between 7:30 AM and 10:30 AM.

Is there a free airport shuttle available at Hotel Serenella?

No, but there's an airport shuttle for a fee.

What time are check-in & check-out at Hotel Serenella?

Check-in begins at 1:00 PM. Check-out time is 11:00 AM.

Hotel Serenella Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 201 out of 320 reviews" "
Rating 8 - Good. 87 out of 320 reviews" "
Rating 6 - Okay. 17 out of 320 reviews" "
Rating 4 - Poor. 11 out of 320 reviews" "
Rating 2 - Terrible. 4 out of 320 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Jane Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place!
You can always tell a family-run establishment; their heart & soul is on display. The custom-made breakfast was amazing!
Stayed 3 nights in Aug 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow great
Stayed 1 night in Jul 2024

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

jeff

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location was exceptional first rate experience
Stayed 1 night in Jul 2024

8/10 Good

Ryan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2024

6/10 Okay

Natalie

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
It’s o.k.
Location was fantastic but hotel was very dated especially our room. It was clean though. The parking is off site and tricky to find and it has to be said, the owner (male) was not helpful when I said that my boyfriend was having trouble locating it. In fact, he snapped “it’s behind the church” in a rude manner. He also snapped that check out is not until 8am and we should have read that in our rooms (we needed to leave at 7:30am for a tour). The bill was already paid so it wasn’t an issue. He just made us feel unwelcome to be honest. The anircon in the room worked but the decor felt like a time warp from 1991 and they didn’t provide bottled water nor was the bar open late to get water which is a bit of a shock on our first night there during a heatwave. Other than that, the rest of the staff were nice in the hotel and location is great for walking into the town for dinner. It was safe also.
Stayed 2 nights in Jul 2024

2/10 Terrible

Sundeep

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
No air conditioning not even fans in the hotel communal areas makes anywhere outside of our hotel room unusable in 35 degree heat. Beds are rock hard like sleeping on concrete. Basic room is tiny with a view onto a wall. Staff not willing to even let us check in until 1pm after arriving on an early flight. Had to change our hotel after one night. Horrible attitude and unfriendly staff. Felt unwelcomed. Would not recommend. Extremely basic small hotel. Shame because location is great. Would not go to the lake from their jetty felt unclean. Total waste of money and a stressful start to our holiday. Stayed at Hotel Continental next doors completely different league of hotel was outstanding.
Stayed 8 nights in Jul 2024

10/10 Excellent

Kira

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
such a gem in sirmione. wonderful service, and especially loved the private dock access. will definitely be returning
Stayed 4 nights in Jul 2024

10/10 Excellent

Claire Louise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent 1 week stay at hotel serenella. Old fashioned style (in a good way - lovely old couches and antique furniture), lovely staff. Small pool area but also has lovely pier onto the lake with sunbeds and shady area. Quiet but only a few mins walk to the busy parts of sirmione. No issue ordering breakfast ahead of time as its easy to change what you want or change the time the day before - or choose once and leave it for the whole stay - not the hassle some people say it is. Breakfast was lovely and the poolside bar served food and drinks up to 6.30. Would definitely stay again.
Stayed 7 nights in Jul 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The lake access is the winner for this area
Pros: - The lake access via the hotels own private area/jetty is fantastic. There are only around 10 sun beds though, but we got a spot every time we went down. - You can take drinks / pay for delivery of drinks and food over to the jetty. - All the staff were super friendly and helpful. - We didn’t have the breakfast, but it looked amazing and good value for the amount and quality of food you got. - It’s around a 10 min walk (max.) from the ferry. You can get this direct from Desenzano and other local towns - it’s very affordable per person, and much better than taking the bus from the main part of Sirmione. It’s a long walk from the main town of Sirmione (we did this from the hotel down to the local supermarket and it was almost an hour). - Very affordable bar and tourist tax compared to other parts of Italy. - great value for what you got in this area. Cons: - We paid for the no balcony room and got a pretty tired, small room over looking the hotel car park. The shower was a little broken, and the soap dispenser fallen off the wall. - The bed was very hard and pillows not great, so we didn’t sleep all that well.
Stayed 4 nights in Jul 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderfully helpful owner and staff. Sun beds on the lake a big plus. Would highly recommend staying here.
Stayed 3 nights in Jul 2024

6/10 Okay

Rory

Travelled with partner
Liked: Cleanliness, amenities
The breakfast is glorious and the private dock is really nice and quiet. However the beds and pillows were very firm. Didn't bother me too much but my girlfriend had trouble sleeping.
Stayed 2 nights in Jun 2024

6/10 Okay

Carlie

Stayed 3 nights in Jun 2024

10/10 Excellent

Digby, Darlington

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jun 2024

10/10 Excellent

Norman

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Serenella was fantastic. It was located in a wonderful old part of the town. The staff was welcoming and professional. Everything could be reached by walking and there were wonderful restaurants to eat. Directions from the Hotel were excellent and they were very quick in responding to any of your questions. We had a wonderful stay, and we would certainly recommend it
Stayed 1 night in May 2024

10/10 Excellent

Leigh

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great easy service to order drinks/food Ordered a grilled veg toastie was amazing!!! Bed was comfy, room was cute, pool was cold but lovely and relaxing area.
Stayed 1 night in May 2024

10/10 Excellent

Barry, Limerick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Cleaning of the property was excellent and constant. Beautiful touches in a very nice hotel.
Stayed 6 nights in May 2024

10/10 Excellent

Samuel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and convenient to thermal baths!
Stayed 2 nights in Apr 2024

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very sweet spot in an amazing location. Right at the quiet tip of Sirmione, surrounded by much more expensive places. This place is modest and charming with many quirky little decorative touches. We loved it.
Stayed 2 nights in Sep 2023

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023

8/10 Good

ROCIO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay In Sirmione
The hotel was great, the only difficulty for us with no car was getting to it as it is a long walk from the castle specially pulling suitcases.
Stayed 3 nights in Sep 2023

10/10 Excellent

Tanja

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay with family
Sarah and her staff were delightful and welcoming. Location of hotel is perfect. Would stay there again.
Stayed 2 nights in Sep 2023

4/10 Poor

Verified traveller

Disliked: Staff & service, room comfort
It was extremely inconvenient to get to the hotel, because of his central location. No one at the hotel informed us about. We were only asked for the car's plate number. Also, the online photos do not really reflect the reality of the place. Bathrooms are old and rooms are pretty small.
Stayed 2 nights in Sep 2023

10/10 Excellent

Patrick

Stayed 2 nights in Sep 2023