10/10 Excellent
AGHOGHO
22 Nov 2024
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Customer Service at it's finest!
From check-out to check-in, the professionalism of the staff was beyond amazing. Both in the restaurant, the housekeeping, the wellness and the front desk staff. I loved being greeted with a drink upon arrival. That was a bonus. Everyone is friendly and always greets you with a smile on their face.
The rooftop view is amazing, too bad the 10live restaurant was closed when I went there. The gym could be bigger and have more equipment. I could not jump rope due to the low ceiling, but took advantage of the elliptical. The exercise machines were good.
The bed in the room was very comfortable. I just wish there was soundproof doors because you can hear the live band from across the street playing, but at least they ended before 10:30pm, and the blackout curtains were NOT actually blackout curtains. The curtains did not hit the floor all the way. Other than that, great housekeeping. I love how eco-friendly the hotel is.
They sometimes have a live band downstairs and I liked that guests from the hotel could go to the Aqualuna pool across the street for free. It is a must do on a nice sunny day. I was there end of November and there were really nice 73-75 degree Fahrenheit (22 -24 celcius) days.
I like that you can walk down to the ferry and for less than 4 euros roundtrip, you can go to Valletta. There are busses to St. Julian and also Valletta up the street from the hotel. Restaurants within walking distance. I would come back to this hotel & recommend it! A solid 9/10
AGHOGHO
Stayed 4 nights in Nov 2024
