2/10 Terrible
Sara
14 Oct 2024
I booked The Old Fort Lodge based on the photo of a three story stone manor building set on large well manicured grass lawns, as the leading photo. There were photos of outdoor sports that indicated being attached to the stone fort or manor house.
The address was 3 Old Fort Road.
About the 13th photo was of a family home which I thought was an attached property.
I booked two nights, received confirmation then no other emails. Worried 24 hours before hand I googled again, the photo of the stone fort or manor house came up again, same address which I googled and this time pressed the street view image to get a 360 degree view of a suburb and realised I’d booked someone’s family home.
I would never have deliberately booked that.
I immediately emailed The Old Fort Lodge that I was canceling (gave no reason) understanding I would receive no refund.
No reply at all.
Sara
Stayed 2 nights in Oct 2024