2/10 Terrible
Brenda
22 Aug 2024
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a good vibe
Myself along with 2 other parties arrived just after 10, maybe 1030p. There was no one at the front desk. I had to call a number on a placard on the desk that said to call for assistance. First time I was hung up on. Finally someone came by. Didn't say Hi, sorry, nothing. Then it took the man at least 20 minutes to start up the computer he was supposed to be at. Then it took him turning on another computer to get keys set up. Not one word from the guy the entire time. He asked me for my card and i had no idea what it was swiped for. No receipt no explanation. I was exhausted from a long drive and had to get up early and just wanted my room so i didn't complain. He tells me what room I'm in and i had to ask him where it was. It was dark, I'm not repeat guest. The room's bedding seemed clean, but the place stunk. That wet damp wood smell. I get it was late, but it was not after midnight like the website said to state, if you were that late. Isn't it the job of a front desk person to be at the front desk? Literally not worth the 150 after taxes.
Brenda
Stayed 1 night in Aug 2024