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The Lake Suite Ko No Sumika

3.0 star property
Family-friendly hotel with 2 restaurants and 15 indoor pools

Photo gallery for The Lake Suite Ko No Sumika

Corner Terrace Room with Private Open-air Hot Spring Bath
Garden Terrace Room with Private Open-air Hot Spring Bath | Balcony
Garden Terrace Room with Private Open-air Hot Spring Bath | Terrace/patio
Universal Terrace Room with Private Open-air Hot Spring Bath
Hot springs

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Spa
  • Bar
  • Breakfast included
  • Gym
  • Pool

Explore the area

Map
7 Toyakoonsen, Sobetsu, Hokkaido, 049-5731
  • Toyako Onsen
    ‪1 min walk‬
  • Lake Toya
    ‪4 min walk‬
  • Toyako Hot Spring
    ‪2 min drive‬

Room options

View all photos for Garden Terrace Room with Private Open-air Hot Spring Bath

Garden Terrace Room with Private Open-air Hot Spring Bath

Garden Terrace Room with Private Open-air Hot Spring Bath

Highlights

Terrace
Air conditioning
Heating
Flat-screen TV
Day bed
Separate bath and shower
Private bathroom
Hairdryer
  • Sleeps 3
  • 2 Single Beds

View all photos for Terrace Room with Private Open-air Hot Spring Bath for 3 Guests

In-room safe, free WiFi, bed sheets

Terrace Room with Private Open-air Hot Spring Bath for 3 Guests

Highlights

Terrace
Air conditioning
Heating
Flat-screen TV
Day bed
Separate bath and shower
Private bathroom
Hairdryer
  • Sleeps 3
  • 2 Single Beds

View all photos for Terrace Room with Private Open-air Hot Spring Bath for 4 Guests

In-room safe, free WiFi, bed sheets

Terrace Room with Private Open-air Hot Spring Bath for 4 Guests

Highlights

Terrace
Air conditioning
Heating
Flat-screen TV
Separate bath and shower
Private bathroom
Hairdryer
Deep-soaking bath
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Universal Terrace Room with Private Open-air Hot Spring Bath

Universal Terrace Room with Private Open-air Hot Spring Bath

Universal Terrace Room with Private Open-air Hot Spring Bath

Highlights

Terrace
Air conditioning
Heating
Flat-screen TV
Separate bath and shower
Private bathroom
Hairdryer
Deep-soaking bath
  • Sleeps 2
  • 2 Single Beds

View all photos for Corner Terrace Room with Private Open-air Hot Spring Bath

Corner Terrace Room with Private Open-air Hot Spring Bath

Corner Terrace Room with Private Open-air Hot Spring Bath

Highlights

Terrace
Air conditioning
Heating
Flat-screen TV
Separate bath and shower
Private bathroom
Hairdryer
Deep-soaking bath
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

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The price is NZ$742
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About the area

Sobetsu

A family-friendly stay in Sobetsu awaits you at The Lake Suite Ko No Sumika. Within steps you'll find Toyako Onsen and Lake Toya within a short 5-minute stroll. Highlights at this hotel include 2 restaurants, 15 indoor swimming pools and a full-service spa. .The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym, lazy river, sauna and kids' swimming pool. Added amenities include free Wi-Fi in public areas and spa services. Free buffet breakfast is available. There's also the convenience of free self parking. .With a stay at this 3-property class Sobetsu hotel, you'll be 31.8 km (19.7 mi) from Rusutsu Resort.

What's nearby

  • Toyako Onsen - 1 min walk
  • Lake Toya - 4 min walk
  • Toyako Hot Spring - 2 min drive
  • Showa-shinzan - 5 min drive
  • Toyako Forest Museum - 9 min drive

Getting around

  • Toya Station - 14 min drive
  • New Chitose Airport (CTS) - 94 min drive

Restaurants

  • ‪わかさいも本舗 洞爺湖本店 (Wakassaimo) - ‬20 min walk
  • ‪Mogmog - ‬14 min walk
  • ‪風の音 - ‬13 min walk
  • ‪スープカレーハラハル SoupCurry HLAHAL - ‬11 min walk
  • ‪デメキン食堂 - ‬13 min walk

About this property

The Lake Suite Ko No Sumika

Family-friendly hotel with 2 restaurants and 15 indoor pools
As a guest of The Lake Suite Ko No Sumika, you'll find a full-service spa, 15 indoor swimming pools, a lazy river, and a waterslide. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Free breakfast is served. Public spaces have free WiFi.

A children's pool, a fitness centre, and a sauna are also featured at the family-friendly The Lake Suite Ko No Sumika. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Sobetsu hotel.

  • 80 guestrooms or units
  • 2 dining venues
  • Buffet breakfast (free)
  • Umbrellas for the pool
  • Front desk (24 hours)
  • Terrace
  • Lift
  • Smoking in designated areas
  • Bar or lounge
The Lake Suite Ko No Sumika offers 80 air-conditioned accommodations with a safe and complimentary slippers. Flat-screen televisions come with cable channels.

Bathrooms include a separate bath and shower with a deep soaking bath, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa, 空(くう). Services include massages. Public bath/onsen services include an outdoor mineral hot spring (onsen).

Languages

Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • 2 restaurants
  • A bar/lounge

Things to do

  • 15 indoor pools
  • Children's pool
  • Full-service spa
  • Gym
  • Lazy river
  • Sauna
  • Waterslide

Family friendly

  • 15 indoor pools
  • Children's pool
  • Lazy river
  • Waterslide

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Pool umbrellas
  • Terrace

Full-service spa

  • Massage
  • Outdoor mineral hot springs (onsen)
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 7:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 10:00 AM to 9:00 PM
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Lake Suite Ko No Sumika Hotel Sobetsu
Lake Suite Ko No Sumika Hotel
Lake Suite Ko No Sumika Sobetsu
Lake Suite Ko No Sumika
The Suite Ko No Sumika Sobetsu
The Lake Suite Ko No Sumika Hotel
The Lake Suite Ko No Sumika Sobetsu
The Lake Suite Ko No Sumika Hotel Sobetsu

Frequently asked questions

What is the cancellation policy at The Lake Suite Ko No Sumika?

The Lake Suite Ko No Sumika offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at The Lake Suite Ko No Sumika?

Yep, The Lake Suite Ko No Sumika has a free self car park. Onsite parking is limited.

Is there a spa on site at The Lake Suite Ko No Sumika?

Yep, 空(くう) is available for guests. You'll enjoy services like massages.

Does The Lake Suite Ko No Sumika have a pool?

The Lake Suite Ko No Sumika has 15 indoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 10:00 AM to 9:00 PM.

Does The Lake Suite Ko No Sumika have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at The Lake Suite Ko No Sumika?

The Lake Suite Ko No Sumika features 15 indoor pools, a full-service spa and 2 restaurants.

What makes The Lake Suite Ko No Sumika a romantic place to stay?

A lounge bar, plus deep-soaking baths in the guestrooms, help set the scene for a romantic weekend at The Lake Suite Ko No Sumika.

Is The Lake Suite Ko No Sumika family-friendly?

You bet! With amenities such as a children's pool, a lazy river and a waterslide, it's no surprise that The Lake Suite Ko No Sumika is a hit with families.

Are there hot tubs in the rooms at The Lake Suite Ko No Sumika?

No, but there are deep-soaking baths in the guestrooms.

Does The Lake Suite Ko No Sumika serve breakfast?

Yeah, complimentary buffet breakfast is served at The Lake Suite Ko No Sumika.

Is there a free airport shuttle available at The Lake Suite Ko No Sumika?

No, The Lake Suite Ko No Sumika does not offer an airport shuttle service.

Is there a bar or restaurant at The Lake Suite Ko No Sumika?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at The Lake Suite Ko No Sumika?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at The Lake Suite Ko No Sumika?

No, pets are not allowed.

The Lake Suite Ko No Sumika Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 60 out of 79 reviews
Rating 8 - Good. 14 out of 79 reviews
Rating 6 - Okay. 3 out of 79 reviews
Rating 4 - Poor. 2 out of 79 reviews
Rating 2 - Terrible. 0 out of 79 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

10/10 Excellent

Vu

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing, beautiful views, spacious room. Very new, highly recommend. Make sure you call ahead and tell them your check in time. I was able to do this on the day of. The person on the phone did not understand english well, but I was able to use google translator. Tell them that you booked through expedia or whatever service. The staff was amazing. They greet you at the front gate and help into the lobby area. Once in the lobby, there were staff members that did know english and where able to streamline everything. The room was very large with double sink bathroom, private onsen, yukatas to wear, beautiful balcony space and amazing view of Lake Toya and the surrounding area. This property was connected via internal walkway to the main building where dining takes place. If you opted for the meals you will be given vouchers for your room’s dinner and breakfast. Just go to the dining area and hand them the voucher, they will seat you and you’re ready to start eating. During dinner there’s a set menu already at the table and a self serve buffet featuring amazing local dishes including sushi, crab legs, seared beef, soup curry, and more. Probably over 3 dozen different options and dessert. Similarly for breakfast, there’s a buffet with items such as ikura, squid, hokkaido scallop, and dozens of other dishes. Theres also stations for chef made omelets and onigiri. Theres also fireworks every night on the lake, gift shops, arcade area, open onsen, and spa
Stayed 1 night in Oct 2022

10/10 Excellent

SHUNSUKE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great until the open air private onsen was in use and then a visitor or some kid dropped by infront of our onsen in the morning. Was not impressed at all, in fact our privacy was invaded by some bystanders. Should consider isolating the area if the onsen are facing the lake. Besides this, everything else was great experience.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

brixton

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
gorgeous private onsen views..
The hotel only had twin beds and double equates to having staff pushing them together. I found the bed too hard. No feather soft topping like most luxury hotels. Buffet dinner had a wide selection but the main course selection yakiniku beef slices were not of a good cut. Plus they were thick and fat which made it quite difficult to bite. Overall a pleasant stay with a lovely view of lake toya that is unbeatable from our personal onsen.
Stayed 1 night in Feb 2020

10/10 Excellent

U Hong

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is excellent!!!
Stayed 1 night in Jan 2020

8/10 Good

Yin Sian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Onsen facilities with Great breakfast and dinner buffet We stayed 4 nights in Western style Terrace Room facing lake Toya Large room with private Onsen bathroom and lounge Reception helpful friendly able to converse fluently in English Quiet and relaxing enjoyable stay
Stayed 4 nights in Jan 2020

8/10 Good

WEEN LIAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Dec 2019

10/10 Excellent

murakiki, Singapore

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newly opened in August '19. New wing of Toya Sun Palace Resort. Rooms are spacious with own private Onsen bath and lovely view of lake. Will love to visit again
Stayed 1 night in Dec 2019

6/10 Okay

Judy, HKSAR

Travelled with family
Liked: Property conditions & facilities
I booked a half board package. Food Dinner is on buffet style and is served together with guests of another hotel (there is a connected bridge to an older family style hotel under the same group next the hotel entrance) - which can be very packed during weekends. Quality is ok but if you are looking for a fine dining experience, this may not be the one. Breakfast is also on buffet style and shared with guests of another hotel. Peak hour is 8am and we had to wait and get seated. Room The hotel room is new. Nice coffee blend in beans and you can find sharing plates and cutlery at bar - which is very thoughtful. Yet there was a towel left on the sink when we checked in the room. The private onsen bath is not easy to use even with instructions and the onsen water will get cool down quickly. Staff Friendly and very helpful front desk. Restaurant staff are mostly Chinese.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

10/10 Excellent

Siriporn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in the area!
This hotel is absolutely gorgeous! The design is very modern, yet there are traditional Japanese aspects incorporated as well. Every room has a view of Lake Toya and you can also soak in the onsen while you look over the stunning view. The lounge area are filled with chairs over looking Lake Toya and the lounge also offer some free drinks and snacks during check in for all guests. The price tag is well worth for what's offered in the hotel. A couple of things which I think the hotel can improve on is the finer details found in other hotels/onsen. There was no tea prepared for us upon arrival to our room, though the lady that bought us to our room was pretty courteous while showing us the features of the room. Also, there is no luggage rack in the room, so we had to leave our luggage and bags on the floor or the couch which is not sanitary. They also have a public onsen on the 8th floor of the hotel as well as a tiny gym. Depending on your room package, your meals could either be inside the hotel restaurant or be a buffet at a restaurant at their parent hotel next to them, which is a short three minute walk over. There are four types of rooms at the hotel. First, there is the universal room which there is only one on each floor. There's also the corner rooms on both ends of a floor and the garden terrace room which is found only on the first floor. The last time is the terrace rooms which fill the rest of the hotel out.
Stayed 1 night in Aug 2019

10/10 Excellent

WAI CHUNG

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Service and English is good from the customer service.
Stayed 2 nights in Feb 2023

10/10 Excellent

MINA

Stayed 2 nights in Nov 2022

8/10 Good

Chun Ho

Stayed 1 night in Jan 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很美的景觀，溫泉質素也好，服務態度也很體貼
Stayed 1 night in Jan 2023

10/10 Excellent

koji

Stayed 1 night in Jan 2023

10/10 Excellent

SeungWon

Stayed 1 night in Dec 2022

10/10 Excellent

Chung Fai

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
露天風呂十分漂亮 另人賞心隨處愜

10/10 Excellent

Tsz Ha

Stayed 1 night in Dec 2022