Sugar Beach, A Viceroy Resort (Soufrière, LCA): Reviews & Deals from NZ$2,296

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Luxury resort on the beach, with outdoor pool

Dates

January 2025

February 2025

On the beach, sun-loungers, beach umbrellas, beach towels

Room, 4 Bedrooms, Beachfront (Collection)

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Overview
Rooms
Location
Policies

Exceptional

Popular amenities

Pool

Bar

Pet-friendly

Room service

Gym

Breakfast available

includes taxes & fees

31 Jan - 1 Feb 2025

Explore the area

Val des Pitons, Soufrière

Pitons Management Area
1 min walk
Jalousie Beach
3 min walk
Piton Falls
12 min walk
Vieux Fort (UVF-Hewanorra Intl.)
78 min drive

Room options

Room, 1 Bedroom, Ocean View (Residence)

Highlights

Furnished patio

Individually furnished

Individually decorated

Air conditioning

Free cots/infant beds

Flat-screen TV

Pillow menu

Ceiling fan

111 sq m
Ocean view
Sleeps 3
1 King Bed and 1 Single Sofa Bed

Room, 3 Bedrooms, Ocean View (Residence)

Highlights

Furnished patio

Individually furnished

Individually decorated

Air conditioning

Free cots/infant beds

Flat-screen TV

Pillow menu

Ceiling fan

193 sq m
Ocean view
Sleeps 6
3 King Beds

Superior Room (Luxury, Sugar Mill)

Highlights

Furnished patio

Individually furnished

Individually decorated

Air conditioning

Free cots/infant beds

Flat-screen TV

Pillow menu

Ceiling fan

40 sq m
Sleeps 2
1 King Bed

Grand Villa (Luxury)

Highlights

Furnished patio

Individually furnished

Individually decorated

Air conditioning

Free cots/infant beds

Flat-screen TV

Pillow menu

Separate bedroom

93 sq m
Sleeps 4
1 King Bed

Room, 2 Bedrooms, Ocean View (Residence)

Highlights

Furnished patio

Individually furnished

Individually decorated

Air conditioning

Free cots/infant beds

Flat-screen TV

Pillow menu

2 bedrooms

232 sq m
Ocean view
Sleeps 4
2 King Beds

Grand Villa, 2 Bedrooms (Luxury)

Highlights

Furnished patio

Individually furnished

Individually decorated

Air conditioning

Free cots/infant beds

Flat-screen TV

Pillow menu

Separate bedroom

Sleeps 6
2 King Beds

Luxury Room (Sugar Mill)

Highlights

Furnished patio

Individually furnished

Individually decorated

Air conditioning

Free cots/infant beds

Flat-screen TV

Pillow menu

Ceiling fan

Sleeps 2
1 King Bed

Room, 4 Bedrooms, Oceanfront (Residence)

Highlights

Furnished patio

Individually furnished

Individually decorated

Air conditioning

Free cots/infant beds

Flat-screen TV

Pillow menu

Ceiling fan

307 sq m
Ocean view
Sleeps 8
4 King Beds

Room, 3 Bedrooms, Oceanfront (Residence)

Highlights

Furnished patio

Individually furnished

Individually decorated

Air conditioning

Free cots/infant beds

Flat-screen TV

Pillow menu

3 bedrooms

193 sq m
Ocean view
Sleeps 6
3 King Beds

Grand Villa, 2 Bedrooms (Luxury)

Highlights

Furnished patio

Individually furnished

Individually decorated

Air conditioning

Free cots/infant beds

Flat-screen TV

Pillow menu

2 bedrooms

173 sq m
Sleeps 6
2 King Beds

Room, 4 Bedrooms (Beach Residence)

Highlights

Furnished patio

Individually furnished

Individually decorated

Air conditioning

Free cots/infant beds

Flat-screen TV

Pillow menu

4 bedrooms

307 sq m
Sleeps 8
4 King Beds

Room, 3 Bedrooms (Beach Residence)

Highlights

Furnished patio

Individually furnished

Individually decorated

Air conditioning

Free cots/infant beds

Flat-screen TV

Pillow menu

Ceiling fan

135 sq m
Sleeps 6
2 King Beds and 2 Single Beds

Luxury Bungalow, Beachfront

Highlights

Furnished patio

Individually furnished

Individually decorated

Air conditioning

Free cots/infant beds

Flat-screen TV

Pillow menu

Separate bedroom

65 sq m
Beach view
Sleeps 2
1 King Bed

Grand Villa, Ocean View (Luxury)

Highlights

Furnished patio

Individually furnished

Individually decorated

Air conditioning

Free cots/infant beds

Flat-screen TV

Pillow menu

Separate bedroom

94 sq m
Ocean view
Sleeps 4
1 King Bed

Villa, 2 Bedrooms, Ocean View (Residence)

Highlights

Furnished patio

Individually furnished

Individually decorated

Air conditioning

Free cots/infant beds

Flat-screen TV

Pillow menu

2 bedrooms

173 sq m
Ocean view
Sleeps 4
1 King Bed and 2 Single Beds

Luxury Cottage

Highlights

Furnished patio

Individually furnished

Individually decorated

Air conditioning

Free cots/infant beds

Flat-screen TV

Pillow menu

Ceiling fan

64 sq m
Sleeps 2
1 King Bed

Villa, 3 Bedrooms, Ocean View (Residence)

Highlights

Furnished patio

Individually furnished

Individually decorated

Air conditioning

Free cots/infant beds

Flat-screen TV

Pillow menu

3 bedrooms

193 sq m
Ocean view
Sleeps 6
1 King Bed, 2 Single Beds and 1 Queen Bed

Deluxe Cottage

Highlights

Furnished patio

Individually furnished

Individually decorated

Air conditioning

Flat-screen TV

Pillow menu

Separate bedroom

Ceiling fan

Sleeps 2
1 King Bed

Luxury Room (Sugar Mill)

Highlights

Furnished patio

Individually furnished

Individually decorated

Air conditioning

Free cots/infant beds

Flat-screen TV

Pillow menu

Ceiling fan

34 sq m
Sleeps 2
1 King Bed

Superior Villa (Luxury)

Highlights

Furnished patio

Individually furnished

Individually decorated

Air conditioning

Free cots/infant beds

Flat-screen TV

Pillow menu

Separate bedroom

91 sq m
Sleeps 4
1 King Bed

Room, 4 Bedrooms, Beachfront (Collection)

Highlights

Furnished patio

Individually furnished

Individually decorated

Private pool

Air conditioning

Free cots/infant beds

Flat-screen TV

Pillow menu

307 sq m
Sleeps 8
4 King Beds

Luxury Bungalow, 2 Bedrooms (Beach)

Highlights

Furnished patio

Individually furnished

Individually decorated

Air conditioning

Free cots/infant beds

Flat-screen TV

Pillow menu

Ceiling fan

60 sq m
Sleeps 4
2 King Beds

Luxury Villa

Highlights

Furnished patio

Individually furnished

Individually decorated

Air conditioning

Free cots/infant beds

Flat-screen TV

Pillow menu

Separate bedroom

66 sq m
Sleeps 2
1 King Bed

Room, 4 Bedrooms, Ocean View (Residence)

Highlights

Furnished patio

Individually furnished

Individually decorated

Air conditioning

Free cots/infant beds

Flat-screen TV

Pillow menu

Ceiling fan

307 sq m
Ocean view
Sleeps 8
3 King Beds

Room, 1 Bedroom (Beach Residence)

Highlights

Furnished patio

Individually furnished

Individually decorated

Air conditioning

Free cots/infant beds

Flat-screen TV

Pillow menu

Ceiling fan

94 sq m
Sleeps 2
1 King Bed

Villa, 3 Bedrooms (Beach Residence)

Highlights

Furnished patio

Individually furnished

Individually decorated

Air conditioning

Free cots/infant beds

Flat-screen TV

Pillow menu

Ceiling fan

193 sq m
Sleeps 6
3 King Beds

Similar properties

Pool

All-inclusive

Spa

Parking included

for 1 room

includes taxes & fees

14 Jan - 15 Jan

About the area

Soufrière

A luxury stay in Soufrière awaits you at Sugar Beach, A Viceroy Resort. Within steps you'll find Windward Islands and Pitons Management Area. Highlights at this beachfront resort include 3 restaurants, 2 beach bars and a full-service spa. .A day of pampering at Rainforset Spa can include hot stone massages, body wraps and body scrubs along with aromatherapy and hydrotherapy. The restaurant, The Terrace Restaurant, is open for breakfast. With 3 lounge bars to choose from, you can enjoy a drink at the resort. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site outdoor swimming pool and gym. Business travelers can take advantage of meeting rooms and conference space. Additionally, you'll find free Wi-Fi in public areas, a sauna and a snack bar/deli. Each morning cooked-to-order breakfast is served between 7:00 AM and 10:30 AM. There's also the convenience of free self parking. .Sights within a short walk of this 5-property class Soufrière resort include Jalousie Beach and within a 15-minute walk you'll find Piton Falls.

View more Resorts in Soufrière

What's nearby

Jalousie Beach - 3 min walk
Petit Piton - 13 min walk
Gros Piton - 4 min drive
Sulphur Springs - 9 min drive
Anse Chastanet Beach - 14 min drive

Getting around

Vieux Fort (UVF-Hewanorra Intl.) - 78 min drive

Restaurants

‪Waterfront De Belle View Restaurant and Bar - ‬9 min drive
‪The Beacon Restaurant - ‬12 min drive
‪The Terrace - ‬1 min walk
‪pier 28 - ‬10 min drive
‪Petit Peak Restaurant & Bar - ‬9 min drive

About this property

Sugar Beach, A Viceroy Resort

Luxury resort on the beach, with outdoor pool

Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At Sugar Beach, A Viceroy Resort, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities such as snorkelling and scuba diving.

There are 3 restaurants on site, along with a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 beach bars and 3 bars/lounges. Public spaces have free WiFi and wired Internet. This luxury resort also offers a children's club, an outdoor pool and a health club. Free self parking is available.

This 5-star Soufrière resort is smoke free.

1 floor

130 guestrooms or units

3 dining venues

2 bars on the beach

3 bars or lounges

Conference rooms

Built in 1997

Deli

Kid's club

Supervised kids' activities (surcharge)

Childcare (surcharge)

Beach lounge chairs

Towels for the beach

Umbrellas for the beach

Poolside lounge chairs

Conference space

Breakfast available (surcharge)

Dry cleaning

Self-service laundry

Front desk (24 hours)

Staff members are multilingual

Storage area for luggage

Front desk safe

Tour and ticket information

Concierge

Wedding services available

Pool or billiards table

Terrace

Garden

Beauty salon

On-site shopping

Bellhop

Lift

No smoking on site

Sugar Beach, A Viceroy Resort offers 130 accommodations with DVD players and minibars. Rooms open to furnished patios. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include dressing gowns, slippers, designer toiletries and complimentary toiletries.

This Soufrière resort provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Rainforset Spa has massage/treatment rooms. Services include hot stone massages, Swedish massages, facials and body wraps. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology.

Languages

English, French, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet

Parking and transport

Free self parking on site

Food and drink

Daily cooked-to-order breakfast available 7:00 AM to 10:30 AM for a fee: USD 48 for adults and USD 26.40 for children
2 beach bars
3 bars/lounges
3 restaurants
Snack bar/deli

Restaurants on site

Bonté Restaurant
The Terrace Restaurant

Things to do

Archery
Beach volleyball
Billiards/pool table
Children's club
Fishing
Fitness classes
Full-service spa
Health club
Helicopter/aeroplane tours
Hiking/biking trails
Outdoor pool
Pilates classes
Playground
Sailing
Sauna
Scuba diving
Shopping
Snorkelling
Water skiing
Windsurfing
Yoga classes

Family friendly

Children's club
DVD player
In-room babysitting
Laundry facilities
Outdoor pool
Playground
Rollaway/extra bed (surcharge)
Snack bar/deli
Supervised activities for children (surcharge)

Conveniences

24-hour front desk
Hair salon
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Turndown service
Wedding services

Business services

Conference space
Meeting rooms

Outdoors

Beach loungers
Beach towels
Beach umbrellas
Garden
On the beach
On the waterfront
Pool loungers
Terrace

Full-service spa

Aromatherapy
Body scrubs
Body wraps
Facials
Hot stone massages
Hydrotherapy
Manicures/pedicures
Prenatal massages
Reflexology
Spa treatment rooms
Steam room
Swedish massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Hardwood flooring in room
Lift
Thin carpet in room
Wheelchair accessible (may have limitations)

Room amenities

Bedroom

Egyptian cotton sheets
Pillow menu
Pillowtop mattress
Rollaway/extra bed (surcharge)

Bathroom

Designer toiletries
Dressing gowns
Hair dryer
Shampoo
Slippers
Soap
Toilet paper
Toothbrush and toothpaste
Towels provided

Entertainment

DVD player
Flat-screen TV with satellite channels

Food and drink

24-hour room service
Coffee/tea maker
Minibar

Air conditioning (climate-controlled)
Ceiling fan
Desk
Desk chair
Individual decor
Individual furnishings
Laptop workspace
Phone
Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets: USD 150 per pet, per night

Children and extra beds

Children are welcome.

Rollaway/extra beds are available for USD 60.0 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

A tax is imposed by the city: USD 6.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for cooked-to-order breakfast: from approximately USD 48.00 for adults and from USD 26.40 for children
Pet fee: USD 150 per pet, per night
Rollaway bed fee: USD 60.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a fire extinguisher and a first aid kit

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a fire extinguisher and a first aid kit in all accommodation.

Property is also known as

Sugar Beach Viceroy

Sugar Beach Viceroy Resort Soufriere

Sugar Beach Viceroy Soufriere

Viceroy Resort

Viceroy Resort Sugar Beach

Viceroy Sugar Beach

Jalousie Hilton

Jalousie Plantation St Lucia

Sugar Beach, A Viceroy Resort St. Lucia/Soufriere

Frequently asked questions

What is the cancellation policy at Sugar Beach, A Viceroy Resort?

Sugar Beach, A Viceroy Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sugar Beach, A Viceroy Resort?

As of 31 Dec 2024, prices found for a 1-night stay for 2 adults at Sugar Beach, A Viceroy Resort on 31 Jan 2025 start from NZ$2,275.06, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sugar Beach, A Viceroy Resort?

Yep, Sugar Beach, A Viceroy Resort has a free self car park.

Are there any beaches close to Sugar Beach, A Viceroy Resort?

Yep, Sugar Beach, A Viceroy Resort is a short 3-minute walk from Jalousie Beach. Fun beach activities include volleyball, snorkelling and scuba diving.

Is there a spa on site at Sugar Beach, A Viceroy Resort?

Yep, Rainforset Spa is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does Sugar Beach, A Viceroy Resort have a pool?

Sugar Beach, A Viceroy Resort has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at Sugar Beach, A Viceroy Resort?

Sugar Beach, A Viceroy Resort features 2 beach bars, a full-service spa and a health club. All guestrooms come with pillowtop beds, premium bedding and 24-hour room service.

What makes Sugar Beach, A Viceroy Resort a romantic place to stay?

A bar and 24-hour room service, as well as pillowtop beds and private patios in the guestrooms, help set the scene for a romantic weekend at Sugar Beach, A Viceroy Resort.

Is Sugar Beach, A Viceroy Resort family-friendly?

You bet! With amenities such as a children's club and supervised childcare, as well as childcare services in the guestrooms, it's no surprise that Sugar Beach, A Viceroy Resort is a hit with families.

Does Sugar Beach, A Viceroy Resort serve breakfast?

Sure does, cooked-to-order brekkie is on offer daily from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at Sugar Beach, A Viceroy Resort?

No, Sugar Beach, A Viceroy Resort does not offer an airport shuttle service.

Is there a bar or restaurant at Sugar Beach, A Viceroy Resort?

Relax with a coldie at the 2 beach bars or 3 lounge bars, and grab a meal at Sugar Beach, A Viceroy Resort's 3 restaurants.

What time are check-in & check-out at Sugar Beach, A Viceroy Resort?

Check-in begins at 3:00 PM. Check-out time is noon.

Sugar Beach, A Viceroy Resort Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

10/10 Excellent

Will

Travelled with partner

28 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Sugar Beach is ‘heaven of earth’. Beyond achieving its luxury status on all accounts what makes Sugar Beach stand out to me was its astonishingly beautiful location and beach nestled between the Pitons, and without any exceptions, the most welcoming, professional and attentive staff, led from the front by the senior management team who were all ever present to ensure the most exceptional customer service. We are rebooking for next year already.

Stayed 6 nights in Sep 2024

10/10 Excellent

Reono

14 Sept 2024

Stayed 5 nights in Aug 2024

10/10 Excellent

Byron

12 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Beautiful

Stayed 4 nights in Aug 2024

10/10 Excellent

Helena

Travelled with group

10 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Exceptional location and property. Photos do not do it justice. The beach is beautiful and perfect for swimming and snorkelling, it gets deep quickly so may not be the best for families or people who can’t swim. Staff were all lovely and attentive. We stayed in a beach bungalow which exceeded all expectations. Highly recommend this hotel.

Stayed 2 nights in Sep 2024

10/10 Excellent

Robert

Travelled with partner

8 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

There was absolutely nothing my husband and I didn’t love above about Sugar Beach. The entire staff not only anticipated our needs but fulfilled all our wants and desires. Dining options and the exquisite, delicious and decadent foods made it impossible to "stick to the diet." Everything is freshly prepared and always with a smile. We were there to celebrate our 10th Wedding anniversary and staff made sure it was memorable and special. Shia, Richanna, Winnie, Lawrencia, Clotee, Ames, Damius, Liam, Danny, Kandy, Moses, Yan and so many other enployees, staff and workers were absolute rockstar professionals to us who love their work at the resort. We will only stay at Sugar Beach when in St. Lucia! This highly trained staff know exactly how to make you feel like a VIP. It's a 10-star review and resort.

Stayed 5 nights in Aug 2024

8/10 Good

Mark

Travelled with partner

5 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

very nice resort , ocean front room was excellent, staff very friendly, disappointed in resort fees at restaurant at billing added considerable amount to final bill and cost of room service ,example 7 (seven) saute shrimp no sides $60 , also pool was drained and closed for repairs , felt like some kind of compensation was in order for no available pool

Stayed 3 nights in Sep 2024

8/10 Good

SUYLLENG

Travelled with partner

3 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The surrounding areas are beautiful since hotel is located between the two mountains, beach is Cristal clear and beautiful color, the breakfast buffet is very nice and the Cane bar restaurant is delicious and excellent services. Staff is ok not the most courteous/friendly one but adécuate (except for Derby at the Bonte restaurant and all staff at Cane Bar, súper friendly and nice). I was expecting more from this hotel, I’m not disappointed but neither I’m impressed. I will stay here again just for the breathtaking views and the amazing beach.

Stayed 2 nights in Aug 2024

8/10 Good

David

2 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 6 nights in Aug 2024

10/10 Excellent

Kevin

Travelled with partner

2 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Amazing property. Everyone was so friendly, food was great. Rooms were clean and had a beautiful view of the Pitons. Would highly recommend to stay here, you will love it!!

Stayed 3 nights in Aug 2024

10/10 Excellent

Shydera

Travelled with partner

26 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I absolutely loved it there, very respectful and helpful. Everything was very convenient

Stayed 3 nights in Jul 2024

10/10 Excellent

Nicole

24 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very beautiful property. The food is not that great if you are looking for more authentic cuisine you will have to go off the property. I recommend the Becon Restaurant which is not too far maybe 10 minutes if that

Stayed 1 night in Aug 2024

10/10 Excellent

Nicole

22 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful property and I enjoyed the beach. The butler service is great and they are very responsive. I wil definitely stay here again .

Stayed 1 night in Aug 2024

10/10 Excellent

donna

Travelled with partner

18 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The location and the staff made this an amazing trip. I honestly cannot wait to return. The beach bungalow was superb and a huge thank you to Michael and Macrena the butler , Terry the driver and Kingsley and William on the beach for service. The entire restaurant staff including Duane and Ilka at the Cane bar and everyone at Saltwood. Thanks for making this trip memorable.

Stayed 7 nights in Aug 2024

10/10 Excellent

Kelly

Travelled with partner

16 Aug 2024

Liked: Amenities

It’s in the middle of the peons it’s absolutely beautiful and the people make it even better couldn’t have been at a better spot

Stayed 7 nights in Jul 2024

10/10 Excellent

jeff

15 Aug 2024

Liked: Staff & service, property conditions & facilities

Stayed 5 nights in Aug 2024

10/10 Excellent

Lucia

Travelled with partner

12 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

"We had an absolutely fantastic time at the resort. The service was exceptional, with every detail thoughtfully taken care of. From the moment we arrived, we felt genuinely welcomed and at home. The staff's warmth and hospitality made our stay truly memorable. We can't wait to return!"

Stayed 4 nights in Aug 2024

10/10 Excellent

Gregory D

Travelled with family, Travelled with partner

4 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Property, people and amenities are excellent. The food is 5 star quality! Rooms are very clean and spacious, 5 star! No benefits to being an Expedia gold member, but it’s was great

Stayed 5 nights in Jul 2024

10/10 Excellent

Danny

Travelled with family

2 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very Romantic beach and destination!!

Stayed 3 nights in Jul 2024

10/10 Excellent

Jonathan

29 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excelente hotel ubicación privilegiada entre los pitons. Un buen servicio y las villas de lujo. El hotel es muy completo en lo que ofrece aunque es algo caro.

Stayed 1 night in Jul 2024

10/10 Excellent

Sophia

Travelled with partner

28 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We came here on our honeymoon. The quality of service here is unlike any other place we have experienced in the Caribbean. The grounds and the nature is so nice and lush, just like out of a fairytale. The staff here are attentive and take the time to learn your names and get to know you. They took care of our needs and went above and beyond in every aspect, from calling us shuttles, to helping us get the jelly out of the coconuts, to telling us about the lovely island. The beach is gorgeous and all the facilities are very tasteful. I cannot recommend this place enough.

Stayed 7 nights in Jul 2024

2/10 Terrible

John

27 Jul 2024

Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family

17 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jul 2024

10/10 Excellent

Tuncay

16 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

A magical place.

Stayed 11 nights in Jul 2024

10/10 Excellent

Seth

15 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 5 nights in Jul 2024

4/10 Poor

michel

Travelled with partner

14 Jul 2024

Liked: Amenities, property conditions & facilities

Disliked: Cleanliness, staff & service

The property is located at a beautiful location. The water is beautiful for snorkeling. The room had bed bugs, and our last night we decided to not get turn down service and we found cockroaches running in the room. Some staff are extremely rude. The food and service at the beach are horrible, on three different days they messed up our order, not to mention the food is not good. We did share the concerns after which everything got worse. This is not a 5 star resort.

Stayed 6 nights in Jul 2024

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Sugar Beach, A Viceroy Resort

Photo gallery for Sugar Beach, A Viceroy Resort

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View all photos for Room, 1 Bedroom, Ocean View (Residence)

Room, 1 Bedroom, Ocean View (Residence)

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View all photos for Room, 3 Bedrooms, Ocean View (Residence)

Room, 3 Bedrooms, Ocean View (Residence)

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View all photos for Superior Room (Luxury, Sugar Mill)

Superior Room (Luxury, Sugar Mill)

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View all photos for Grand Villa (Luxury)

Grand Villa (Luxury)

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View all photos for Room, 2 Bedrooms, Ocean View (Residence)

Room, 2 Bedrooms, Ocean View (Residence)

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Grand Villa, 2 Bedrooms (Luxury)

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Luxury Room (Sugar Mill)

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View all photos for Room, 4 Bedrooms, Oceanfront (Residence)

Room, 4 Bedrooms, Oceanfront (Residence)

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View all photos for Room, 3 Bedrooms, Oceanfront (Residence)

Room, 3 Bedrooms, Oceanfront (Residence)

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View all photos for Grand Villa, 2 Bedrooms (Luxury)

Grand Villa, 2 Bedrooms (Luxury)

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View all photos for Room, 4 Bedrooms (Beach Residence)

Room, 4 Bedrooms (Beach Residence)

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View all photos for Room, 3 Bedrooms (Beach Residence)

Room, 3 Bedrooms (Beach Residence)

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View all photos for Luxury Bungalow, Beachfront

Luxury Bungalow, Beachfront

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View all photos for Grand Villa, Ocean View (Luxury)

Grand Villa, Ocean View (Luxury)

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View all photos for Villa, 2 Bedrooms, Ocean View (Residence)

Villa, 2 Bedrooms, Ocean View (Residence)

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View all photos for Luxury Cottage

Luxury Cottage

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View all photos for Villa, 3 Bedrooms, Ocean View (Residence)

Villa, 3 Bedrooms, Ocean View (Residence)

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View all photos for Deluxe Cottage

Deluxe Cottage

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View all photos for Luxury Room (Sugar Mill)

Luxury Room (Sugar Mill)

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View all photos for Superior Villa (Luxury)

Superior Villa (Luxury)

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View all photos for Room, 4 Bedrooms, Beachfront (Collection)

Room, 4 Bedrooms, Beachfront (Collection)

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View all photos for Luxury Bungalow, 2 Bedrooms (Beach)

Luxury Bungalow, 2 Bedrooms (Beach)

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View all photos for Luxury Villa

Luxury Villa

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View all photos for Room, 4 Bedrooms, Ocean View (Residence)

Room, 4 Bedrooms, Ocean View (Residence)

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View all photos for Room, 1 Bedroom (Beach Residence)

Room, 1 Bedroom (Beach Residence)

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