6/10 Okay
Mika C.
17 Aug 2024
Great location, but bad service.
The location of the property was great, it’s close to everything; sauble falls, beach, and conservation areas. Great space for doing activities outside - camp fire, volleyball, badminton. The host was also really flexible and accommodated 2 additional people with us. However, service was unfortunately terrible. We walked in with a laundry in the washing and had to put it in the dryer ourselves, which wasn’t bad at all. But we also noticed that the place didn’t look like it was thoroughly cleaned when we got there, mat in the back was still muddy. The wi-fi was not working, it did work for a bit but then stopped working after I dealt with Bell for an hour (the host told me that I have to call Bell as they need someone close to the modem to fix the issue). Instead of relaxing that night, I had to deal with Bell, and then Bell eventually told us they couldn’t fix it and needed to replace their modem. This is extremely disappointing as the property was listed as wifi included, this is false advertisement. The host/ property manager took hours to reply when we sent a message (this is the emergency number they provided), the number we provided was out of reach when called (called multiple times).
Mika C.
Stayed 2 nights in Aug 2024