Ratings based on 1,108 Verified Reviews

Real reviews from guests who’ve stayed
4.3 out of 5
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.4 Hotel condition
Wotif-Verified Reviews
Real reviews from guests who’ve stayed
5 out of 5
by A verified traveller

Posted 7 Oct. 2024 on Expedia
Comment from Hotel Management
21 Nov. 2024 by FD, Hotel Management
Thanks for staying with us. We appreciate your feedback!
2 out of 5
by A verified traveller

Planning gone wrong!

Posted 7 Oct. 2024 on Hotels
When booking I had booked a king size , had trouble from the start then it said I had chosen a 2 bed room instead. When we got there hotel was hosting an event and was full of people…hotel should at least let people know when events like these are happening. The room was dirty, and no trash bags provided. Shower curtain to high up water was dripping everywhere on the floor, also asked for a beachfront room and they gave me a room towards the parking lot. Got this hotel since it had all amenities and did not enjoy any of them!
5 out of 5
by A verified traveller from San Antonio

Posted 6 Oct. 2024 on Expedia
Comment from Hotel Management
21 Nov. 2024 by FD, Hotel Management
Thanks for staying with us. We appreciate your feedback!
5 out of 5
by A verified traveller

Posted 6 Oct. 2024 on Expedia
Amazing staff
Comment from Hotel Management
21 Nov. 2024 by FD, Hotel Management
Thanks for staying with us. We appreciate your feedback!
3 out of 5
by A verified traveller

Posted 3 Oct. 2024 on Expedia
The property really needs an update….AC terribly noisy…..the ac unit on deck….really really loud….property dirty around the hotel…would choose an alternative hotel next time….not what is expected out of staying at a Marriott….disappointed….drinks were also watered down at Louis’s restaurant and bar…very limited breakfast menu
4 out of 5
by A verified traveller

Posted 1 Oct. 2024 on Expedia
It was a nice place, however, walks are really thin and our neighbors were playing loud music in the middle of the night. We also heard our neighbor above us walking around in heels. Little things but overall nice place.
Comment from Hotel Management
21 Nov. 2024 by FD, Hotel Management
Thanks for staying with us. We appreciate your feedback!
5 out of 5
by A verified traveller

Posted 30 Sep. 2024 on Expedia
Courteous and professional staff , all areas of the facilities were clean, even the outside pool area. We really enjoyed our weekend stay, calm and family oriented ambiance.
Comment from Hotel Management
21 Nov. 2024 by FD, Hotel Management
Thanks for staying with us. We appreciate your feedback!
1 out of 5
by A verified traveller

Posted 29 Sep. 2024 on Expedia
The parking situation is horrible. All three nights I had to park my vehicle across the street. I had to call front desk 3 times to get my room cleaned. They have dj every night with loud music by the pool so you can’t sleep until midnight until they finish due to the loud noise. The direct access beach from the hotel is dirty. There’s so many people that use the hotel entrance to use the direct access to the beach. We had to walk next door to the Hilton where is was quite and less populated from people not staying at the hotel.
1 out of 5
by A verified traveller

Posted 29 Sep. 2024 on Expedia
The room was filthy. The staff was upset we asked them to clean it. They house keeping crew used the towels as mops and killed bugs on the carpet
5 out of 5
by A verified traveller

Posted 27 Sep. 2024 on Expedia
Comment from Hotel Management
21 Nov. 2024 by FD, Hotel Management
Thanks for staying with us. We appreciate your feedback!