6/10 Okay
Julio, League City
Travelled with family
26 Aug 2024
Disliked: Cleanliness, staff & service
Let me say, although I give the property 3 stars we did have fun. The majority of the staff was not polite, not welcoming and rude at times. The only one that always wore a smile was Lizette at the bar. The room was not at all like the pictures, smaller and looked outdated, sinks and faucets were covered in calcium. The kitchen had dirty dishes in the sink and in the dishwasher. Restrooms had hair, showers were dirty. Pool area was fun, beach access was easy although the chair and umbrella rental people were also very rude. Restaurants - the breakfast was really good morning servers were very polite and helpful. Lunch and dinner all you can eat NOT worth the price and the afternoon servers were not there to help or try and see if you needed anything. I would not stay at this place again just because of the service and the condition of the room.
Julio
Stayed 3 nights in Aug 2024