4/10 Poor
Speedee
Travelled with partner
3 Jul 2024
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
To be honest I got what I payed for. Given that I was there 3 nights in summer and for like almost $500 in total with taxes and stuff it did not meet that price. I was not expecting any 5 star hotel but I the amenities like in the room like the lights, plumbing and electrical were looking like they were about to fall apart. I used the toilet and the whole toilet would wobble, and bathroom space was fair given the price, but very unclean with rust and wall grime. The shower turning knob was moving off of the surface off the wall. The sink if you are trying to use it getting out of the shower is very unsafe if you were to just grab on it because it would shift off the foundation it was caulked on. The bedding was nicely made and all but still uncomfortable given it was a huge king size in a small room. The door to close the hotel room was hard to close, and our key stopped working on the second night out of the 3 nights which was scary. And the office in front where you would think to get the key was closed, even though ironically it says it was open, then we had to find out ourselves after seeing to go pickup the key if they closed somewhere else (btw we came on time.) eventually figuring out that the bar tender is the one that manages the keys too. Also back in the hotel room, the a/c unit sucks! It has no cold air blowing, as well as the fridge was leaking and half of the lights in the hotel room weren’t working either.
Pros: great customer service, and immediat beach entry
Speedee
Stayed 3 nights in Jun 2024