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Hilton Southampton - Utilita Bowl

4.0 star property
Hotel with a full-service spa, a quick walk to Utilita Bowl

Photo gallery for Hilton Southampton - Utilita Bowl

Couples treatment room(s), sauna, hot tub, steam room, body treatments
Hypo-allergenic bedding, down duvets, in-room safe, desk
Presidential Suite, 1 King Bed, Non Smoking | Living area
Reception
Couples treatment room(s), sauna, hot tub, steam room, body treatments

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pet-friendly
  • Gym
The current price is NZ$194
includes taxes & fees
13 Apr - 14 Apr

Explore the area

Map
Botley Road, West End, Southampton, England, SO30 3XH
  • Ageas Bowl Cricket Ground
    ‪5 min walk‬
  • University of Southampton
    ‪9 min drive‬
  • Southampton Cruise Terminal
    ‪15 min drive‬
  • Southampton (SOU)
    ‪16 min drive‬

Room options

View all photos for Deluxe Room, 1 Queen Bed, Accessible, Balcony

Hypo-allergenic bedding, down duvets, in-room safe, desk

Deluxe Room, 1 Queen Bed, Accessible, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
  • 28 sq m
  • Golf view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Presidential Suite, 1 King Bed, Non Smoking

Presidential Suite, 1 King Bed, Non Smoking

Presidential Suite, 1 King Bed, Non Smoking

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Fridge
  • 95 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking (Pitch View)

Junior Suite, 1 King Bed, Non Smoking (Pitch View)

Junior Suite, 1 King Bed, Non Smoking (Pitch View)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Down duvet
  • 80 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Non Smoking

Hypo-allergenic bedding, down duvets, in-room safe, desk

Room, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Hairdryer
  • 28 sq m
  • Golf view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Balcony (Pitch View)

Deluxe Room, 1 King Bed, Non Smoking, Balcony (Pitch View)

Deluxe Room, 1 King Bed, Non Smoking, Balcony (Pitch View)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking, Balcony (Pitch View)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Deluxe Room, 1 Queen Bed, Non Smoking, Balcony (Pitch View)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
Blackout curtains
  • 28 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Single Beds, Non Smoking, View

Hypo-allergenic bedding, down duvets, in-room safe, desk

Deluxe Room, 2 Single Beds, Non Smoking, View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
  • 28 sq m
  • Golf view
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Hairdryer
  • 28 sq m
  • Golf view
  • Sleeps 2
  • 1 King Bed

View all photos for King Suite, Suite, 1 King Bed, Non Smoking

King Suite, Suite, 1 King Bed, Non Smoking

King Suite, Suite, 1 King Bed, Non Smoking

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
  • 56 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Single Beds, Non Smoking

Room, 2 Single Beds, Non Smoking

Room, 2 Single Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Hairdryer
  • 28 sq m
  • Golf view
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Hypo-allergenic bedding, down duvets, in-room safe, desk

Room, 1 Queen Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Blackout curtains
Hairdryer
  • 28 sq m
  • Golf view
  • Sleeps 2
  • 1 Queen Bed

About the area

Southampton

At Hilton Southampton - Utilita Bowl, you'll be 0.6 km (0.3 mi) from Utilita Bowl and 6.5 km (4.1 mi) from University of Southampton. Highlights at this hotel include a full-service spa, a golf course and a restaurant. .A day of pampering at eforea can include deep-tissue massages, body wraps and body scrubs along with aromatherapy and hydrotherapy. The restaurant, BEEFY's by Lord Botham, serves British cuisine and is open for breakfast, lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the 24-hour gym and sauna. 9978 square feet (927 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Added amenities include free Wi-Fi in public areas and laundry facilities. Full breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also self parking, along with the convenience of a cruise terminal shuttle. .Places within a 15-minute drive of this 4-property class West End hotel include WestQuay Shopping Centre and Mayflower Theatre.

What's nearby

  • Ageas Bowl Cricket Ground - 5 min walk - 0.5 km
  • University of Southampton - 9 min drive - 6.6 km
  • WestQuay Shopping Centre - 11 min drive - 8.1 km
  • Mayflower Theatre - 11 min drive - 8.2 km
  • Southampton Cruise Terminal - 15 min drive - 10.2 km

Getting around

  • Hedge End Station - 5 min drive
  • Southampton (SOU) - 16 min drive

Restaurants

  • ‪McDonald's - ‬15 min walk
  • ‪Sainsbury's Fresh Kitchen - ‬3 min drive
  • ‪Burger King - ‬15 min walk
  • ‪KFC - ‬15 min walk
  • ‪The Barleycorn - ‬5 min drive

About this property

Hilton Southampton - Utilita Bowl

Hotel with a full-service spa, a quick walk to Utilita Bowl
Hilton Southampton - Utilita Bowl offers its guests a full-service spa, a golf course, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 9978 square feet (927 square metres) and includes a conference centre. A 24-hour fitness centre, spa services, and a terrace are also featured at the business-friendly Hilton Southampton - Utilita Bowl. For a fee, parking is available.

This 4-star Southampton hotel is smoke free.

  • 171 guestrooms or units
  • 6 levels
  • Conference rooms
  • 9978 sq ft of conference space
  • 927 sq. m of conference space
  • Built in 2014
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hilton Southampton - Utilita Bowl offers 171 air-conditioned accommodations with laptop-compatible safes and a hairdryer. Beds feature down duvets. 42-inch flat-screen televisions come with digital channels. Bathrooms include a shower and complimentary toiletries.

This Southampton hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Eforea has 10 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Languages

Dutch, English, French, German, Italian, Polish, Romanian, Spanish

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Cruise terminal shuttle (surcharge)
  • Parking on site (GBP 5 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 18.95 for adults and GBP 9.95 for children
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • BEEFY's by Lord Botham

Things to do

  • 18-hole golf course
  • 24-hour gym
  • Full-service spa
  • Golf caddies
  • Golf carts
  • Golf clubhouse
  • Pro golf shop
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Free cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (9,978 square foot of space)
  • Meeting rooms

Outdoors

  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar near toilet (61 centimetre high)
  • Lift (152 centimetre wide door)
  • Vibrating pillow alarm
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: GBP 35 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 49 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 18 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 18.95 for adults and from GBP 9.95 for children
  • Self-parking fee: GBP 5.00 per day
  • Pet fee: GBP 35 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Spa fee: GBP 69.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 18 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Ageas Bowl Southampton Hotel
Hilton Ageas Bowl Hotel
Hilton Ageas Bowl Southampton
Hilton Ageas Bowl
Hilton Southampton Utilita Bowl
Hilton At The Ageas Bowl Southampton
Hilton Southampton - Utilita Bowl Hotel
Hilton Southampton - Utilita Bowl Southampton
Hilton Southampton - Utilita Bowl Hotel Southampton

Frequently asked questions

What is the cancellation policy at Hilton Southampton - Utilita Bowl?

Hilton Southampton - Utilita Bowl offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Southampton - Utilita Bowl?

As of 29 Mar 2025, prices found for a 1-night stay for 2 adults at Hilton Southampton - Utilita Bowl on 13 Apr 2025 start from NZ$193.68, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Southampton - Utilita Bowl?

Yep, Hilton Southampton - Utilita Bowl has a self car park for GBP 5.00 per day.

Are there any beaches close to Hilton Southampton - Utilita Bowl?

The closest beach to Hilton Southampton - Utilita Bowl is Calshot Beach (12.2 km).

Is there a spa on site at Hilton Southampton - Utilita Bowl?

Yep, eforea is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as sports massages.

Is Hilton Southampton - Utilita Bowl family-friendly?

You bet! With amenities such as children's meals and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Hilton Southampton - Utilita Bowl is a hit with families.

Does Hilton Southampton - Utilita Bowl serve breakfast?

Yeah, our guests highly rate the full brekkie here! Served weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM, this is the spot to fuel up for a day full of adventure.

Is there a free airport shuttle available at Hilton Southampton - Utilita Bowl?

No, Hilton Southampton - Utilita Bowl does not offer an airport shuttle service.

Is there a bar or restaurant at Hilton Southampton - Utilita Bowl?

Yep, they've got a lounge bar and an onsite restaurant that serves British cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hilton Southampton - Utilita Bowl?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Hilton Southampton - Utilita Bowl?

Cats and dogs are welcome at Hilton Southampton - Utilita Bowl, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 22 kg per pet.

Is there a golf course on site at Hilton Southampton - Utilita Bowl?

Yep, Hilton Southampton - Utilita Bowl has an 18-hole golf course. Golf caddies, golf carts, a clubhouse and a golf pro shop are also available.

Hilton Southampton - Utilita Bowl Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 618 out of 1076 reviews
Rating 8 - Good. 299 out of 1076 reviews
Rating 6 - Okay. 81 out of 1076 reviews
Rating 4 - Poor. 42 out of 1076 reviews
Rating 2 - Terrible. 36 out of 1076 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Monica Wing Yan

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spa additional price not stated in hotel.com
All the spa facilities sauna and steam room are not included in the booking via hotel com. When i book the spa, the attendant that serves us were very rude. She said to us, "You have to pay 49 pounds per person " in a tone of voice like we will not be able to afford it. We pay and use the facilities as this is what we aim for doing for our trip. The whole hotel is filled with rude people working there, i say hi to the woman who is doing housing keeping in the morning she look at me and ask me "which room are you coming out from? Is the room clear?' Instead of greeting like a normal person would do. The beds stinks, and the hotel room has quite a lot of wear and tears. We have a balcony room with the utilita bowl view if you open the window looking outside thats nice view but inside the room, it is low quality cleaniness and the sockets in the headboard area will definitely come off soon if they dont fix it. They allow dogs jumping around, barking like crazy and that causes loads of noise. I didnt feel redted and just keep me awake all night. Have complaint to the reception but no signs of them doing anything
Stayed 1 night in Dec 2024

4/10 Poor

Elie

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Nice place, but for party noise & money gouging
It’s a nice enough property but there was one major issue and one policy that made in a far less pleasant stay than it might have been. The issues were Christmas parties on both nights of my stay that lasted until almost 1am. The music was so loud that the party might as well have been in my room. On the first night, the party was followed by the moving of furniture until 2am. The hotel offered no warning about the party at check-in (they claimed it was on their website, but admitted that not everyone books through their website). They could do nothing to alleviate the situation in the moment, and their offer of a mere 20% discount for the first night — when I was deprived of a decent night’s sleep (a fundamental reason for booking a hotel) — was laughable. The policy complaint is that guests on site do not actually have access even to the sauna, steam room, and jacuzzi in the on site spa without paying additionally (and substantially). Even more ridiculously, booking a massage for over GBP100 *at that same spa* STILL does not actually provide a guest with access to those facilities. It’s truly absurd (and a ripoff).
Stayed 2 nights in Dec 2024

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Vicki

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
No maintenance on the property disappointing
Stayed 1 night in Dec 2024

8/10 Good

Russell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointing
A bit disappointing. Room was too hot - someone had set the aircon to 28°! Also, I had checked online and it said that they had Sky Sports in the rooms. They don't. They wouldn't even put it on in the bar for me to watch the football 😭 Also, one usually gets tea, coffee and some biscuits in a hotel room. There was tea and coffee, but it was hidden away in the cupboard, so presumably was free. The only refreshments out in the open were the £1.50 bottles of water. I expect better for £120ish per night.
Stayed 1 night in Dec 2024

6/10 Okay

Andrew

Business traveller
Disliked: Property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

chris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Nice Hotel
Really nice hotel, modern, good sized and comfortable rooms, parking with EV charging, good restaurant and excellent breakfast.
Stayed 1 night in Dec 2024

10/10 Excellent

Glen

Stayed 1 night in Nov 2024

8/10 Good

Sarajane

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was fine for a one night stay.
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Impressed with Hilton Southampton
Fantastic hotel with fantastic staff.
Stayed 1 night in Nov 2024

10/10 Excellent

Corina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Lawrence

Stayed 1 night in Nov 2024

2/10 Terrible

John

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Had a nightmare stay Hotel was lovely but had issues through out the night with noise. It was totally unbearable and I was unable to sleep at all. I reported it and recorded the noise. On checkout I was advised they would look into this which they did pretty quickly. I was advised that there were major issues with the golf shop air con units under my room. I was sent a lovely email saying they would make my next stay special??? Really? Just refund me for a room I couldn't use.. Very upset from a big company like The Hilton
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
The room felt like it could do with a refurb. All taps covered in limescale, loose shower controls. Sealant coming away from the windowsill. Not the quality you would expect from a Hilton hotel.
Stayed 1 night in Nov 2024

8/10 Good

Tracy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Daniel

Stayed 1 night in Nov 2024

10/10 Excellent

Steven

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Great hotel, spacious and comfortable room with nice view over the golf course. Friendly staff and excellent food in the restaurant.
Stayed 2 nights in Nov 2024

8/10 Good

Matthew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good birthday break
Easy check in with friendly staff. Room was absolutely amazing. Burgers from Beefys was the best. Can't wait to come back
Stayed 1 night in Nov 2024

10/10 Excellent

Jeanette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel & close to cruise terminal
Good, clean hotel with nice bar & restaurant. Great for overnight if taking a cruise.
Stayed 1 night in Oct 2024

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Ayodeji

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was excellent
Stayed 2 nights in Oct 2024

4/10 Poor

Carla, Innisfil

Liked: Staff & service
Disliked: Amenities
The room is spacious but the pool is an extra 40 pounds for two hours, as are all the relaxation facilities. The food is much too overpriced and you have to walk 20-30 minutes for the nearest pub.
Stayed 1 night in Oct 2024

6/10 Okay

Tommy

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
I booked 4 guests in one room but only provided 2 towels and 2 bottle of water. Suppose they should have my booking record and arrange the number of accessories accordingly.
Stayed 2 nights in Oct 2024

8/10 Good

Amanda

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024