Southern Highlands Holiday Packages

The bathroom is in desperate need of attention. There is black mould growing in the grout of most of the tiles. It was fine for 1 night but disappointing considering the cost of the room.

Staff were very accommodating. I requested an early check in and this was met. Only downside of my stay is the facilities at the hotel. Pool was dirty, spa not working and generally, the hotel was run down and in need of repairs.

This hotel was really convenient to Town Hall and Central stations, and the light rail on George St, as well as buses from QVB, so it was great for public transport. Staff were polite and very helpful and the rooms was very clean and well appointed.

I chose this hotel for its central location. My major disapointment was the room. It was not what is shown on the web selection. yes it was compact room but it did not represent what i saw on room selection. We did speak to reception desk and questioned if there was a mistakes in the room we received. We pointed out that photos of room that we chose was nothing like it. Regretfully our complaint did not result in satisfactory conclusion. So I did feel cheated as false representation and advertising is just not right. On happier note the location proved terrific, staff was nice and welcoming, room was clean.

Upgraded to a large unit. The property is old and tired, but preparing to be renovated. Unit was fine for our stay.