6/10 Okay
Tom
Travelled with family
20 Aug 2024
Disliked: Cleanliness
The location and scenery was really great; as was the pool area with beds - a bit unfortunate that guests lay down their towels and are away for 3 hours and re-claim their parasols and beds again
The house was not clean , especially kitchen (all felt sticky) - there was no aircon (this was also not in the service description - but I filtered on pool, parking and aircon and this one turned up ; especially in rooms above it was really warm ...
The dining was not good (actually very poor) - we were there 3 times : very poor service overall (jn evening) in terms of : wrong meal served, very slow on delivery, needed to wait over an hour between rounds - with no attention if we need anything else : when asked it was indicated 5 more minutes , which turned out to be 15 min. ; meal served 2x without specifications (spoon, fork, etc.) ; side dishes vegetables were extremely poor (ingredients) ; whereas pricing was quite high
Tom
Stayed 3 nights in Aug 2024