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Best Western Springfield West Inn

2.5 star property
Hotel with free breakfast, steps from Connecticut River

Photo gallery for Best Western Springfield West Inn

Lobby
Exterior
Free daily continental breakfast
Desk, iron/ironing board, free WiFi, bed sheets
Desk, iron/ironing board, free WiFi, bed sheets

Reviews

8.0 out of 10
Very good

Popular amenities

  • Housekeeping
  • Gym
  • Laundry
  • Parking included
  • 24/7 front desk
The current price is NZ$170
includes taxes & fees
30 Apr - 1 May

Explore the area

Map
429 Riverdale Street, West Springfield, MA, 01089
  • Big E
    ā€Ŗ9 min walkā€¬
  • MGM Springfield
    ā€Ŗ6 min driveā€¬
  • Naismith Memorial Basketball Hall of Fame
    ā€Ŗ6 min driveā€¬
  • Hartford, CT (BDL-Bradley Intl.)
    ā€Ŗ27 min driveā€¬

Room options

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Queen Bed, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Hairdryer
Shower/bath combination
Private bathroom
Coffee/tea maker
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Hairdryer
Shower/bath combination
Private bathroom
Coffee/tea maker
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Hairdryer
Shower/bath combination
Private bathroom
Microwave
  • Sleeps 2
  • 1 King Bed

About the area

West Springfield

At Best Western Springfield West Inn you'll be 0.1 km (0.1 mi) from Connecticut River and 4 km (2.5 mi) from Eastern States Exposition. Highlights at this hotel include free continental breakfast, free self-parking and a 24-hour gym. .This business-friendly hotel offers free WiFi in public areas, a business centre and a 24-hour front desk. Other amenities include a 24-hour business centre and laundry facilities. Each morning free breakfast is served. .With a stay at this West Springfield hotel, you'll be 4.4 km (2.7 mi) from Baystate Medical Center and 4.7 km (2.9 mi) from MassMutual Center.

What's nearby

  • Big E - 9 min walk - 0.8 km
  • MassMutual Center - 6 min drive - 6.1 km
  • Eastern States Exposition - 6 min drive - 5.9 km
  • MGM Springfield - 6 min drive - 6.2 km
  • Naismith Memorial Basketball Hall of Fame - 6 min drive - 6.5 km

Getting around

  • Springfield Union Station - 11 min drive
  • Hartford, CT (BDL-Bradley Intl.) - 27 min drive

Restaurants

  • ā€ŖMcDonald's - ā€¬5 min drive
  • ā€ŖWood-N-Tap - ā€¬2 min drive
  • ā€ŖPuerto Rico Bakery - ā€¬5 min drive
  • ā€ŖMcDonald's - ā€¬4 min walk
  • ā€ŖWendy's - ā€¬4 min drive

About this property

Best Western Springfield West Inn

Hotel with free breakfast, steps from Connecticut River
A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business centre. Free breakfast is available daily. A 24-hour fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Best Western Springfield West Inn. Self parking is free.

This West Springfield hotel is smoke free.

  • 1 building
  • 53 guestrooms or units
  • 4 levels
  • Built in 1989
  • Continental breakfast (free)
  • Business centre (24 hours)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Lift
  • No smoking on site
Best Western Springfield West Inn offers 53 air-conditioned accommodations with coffee/tea makers and a hairdryer. Televisions come with premium cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This West Springfield hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Languages

English

Similar properties

Lobby

Quality Inn West Springfield

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
3.5 out of 5, Good, 1,000 reviews
The price is NZ$161
includes taxes & fees
11 May - 12 May
Quality Inn West Springfield

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily

Things to do

  • 24-hour gym

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities will be closed during the summer:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted.Ā This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Days Inn Hotel West Springfield
Days Inn West Springfield
Best Western Springfield West Inn
Best Western Springfield West
Days Inn West Springfield Hotel West Springfield
Days Inn West Springfield Ma
Best Western Springfield West
Best Western Springfield West Inn Hotel
Best Western Springfield West Inn West Springfield
Best Western Springfield West Inn Hotel West Springfield

Frequently asked questions

Is parking available at Best Western Springfield West Inn?

Yep, Best Western Springfield West Inn has a free self car park.

How much does it cost to stay at Best Western Springfield West Inn?

As of 22 Apr 2025, prices found for a 1-night stay for 2 adults at Best Western Springfield West Inn on 30 Apr 2025 start from NZ$170.28, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Best Western Springfield West Inn?

The closest beach to Best Western Springfield West Inn is Haviland Pond Beach (13.6 km).

Does Best Western Springfield West Inn serve breakfast?

You bet, our visitors give high marks to the free continental brekkie here! Offered daily, this is the place to fuel up for a day of adventure.

Is there a free airport shuttle available at Best Western Springfield West Inn?

No, Best Western Springfield West Inn does not offer an airport shuttle service.

What time are check-in & check-out at Best Western Springfield West Inn?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Best Western Springfield West Inn?

No, only service animals are allowed.

Best Western Springfield West Inn Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 367 out of 1000 reviews
Rating 8 - Good. 352 out of 1000 reviews
Rating 6 - Okay. 156 out of 1000 reviews
Rating 4 - Poor. 66 out of 1000 reviews
Rating 2 - Terrible. 59 out of 1000 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Antonio

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet
Stayed 2 nights in Dec 2024

10/10 Excellent

Margaret

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Check in was stream less, bed was mostly comfortable pillows a little too soft. Property and room was clean. The only issue was the a/c heating unit making noise through the night, but not bad enough that I wouldnā€™t stay again.
Stayed 1 night in Dec 2024

10/10 Excellent

Piotr

Stayed 1 night in Dec 2024

2/10 Terrible

Ann-Kathrin

Business traveller
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Front desk staff was rude and tried to scam me out of my booking due to traveling with my service animal (which I noted in my initial booking!). I would not stay here again!
Stayed 2 nights in Nov 2024

10/10 Excellent

Eric L.

Liked: Cleanliness, staff & service, property conditions & facilities
This Best Western is very handy for patients who may have early appointments at Bay State Medical Center, but it is also a very nice hotel, clean, staff is very friendly, nice breakfast offered. Plenty of parking, never had a problem with safety.
Stayed 1 night in Nov 2024

8/10 Good

AGNES

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

The customer service was good, very nice lady
Stayed 1 night in Nov 2024

4/10 Poor

Daniel

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We stayed on the third floor. It smelled like sewage.
Stayed 2 nights in Nov 2024

10/10 Excellent

Margaret

Travelled with partner
Liked: Staff & service
Check in was fast and easy, and ions were clean, the only downside was the bed was on the hard side
Stayed 1 night in Nov 2024

10/10 Excellent

Victor

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NICE
Stayed 1 night in Nov 2024

10/10 Excellent

margie

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly host. Nice and clean. Perfect area
Stayed 1 night in Nov 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Thandi

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was convenient to my event
Stayed 1 night in Nov 2024

10/10 Excellent

Craig

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

2/10 Terrible

Kenneth

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disgusting & Poor customer service

We checked in and went ti get cleaned up for a memorial service and there was hair in the drain & on the wall of the shower. The bathroom floor was sticky.We requested to have it redone and the manager was rude and said she was the only one there and if she could get to it she would. The only thing she did was clean the bathroom floor.When we returned to the room the hairs were still in the shower. Needless to say we did not shower.The vent in the bathroom looked like it had never been cleaned. We will never stay here again.
Hairy drain
Dirty vent
Hair on the shower wall
Stayed 1 night in Nov 2024

8/10 Good

Elaine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities

Looks can be deceiving

Good breakfast, beds were comfortable. The employees that we spoke to were all very nice and at check in (which was very late) the receptionist was very friendly and informative. However, there was strange odor in the hallways and a very bad odor in the room that was coming from the bathroom. In order to heat the room, we had to keep the fan on most of the time which made the air in the room extremely dry. The "marketplace" had only a few items available and not very tempting.
Stayed 2 nights in Nov 2024

6/10 Okay

George

Stayed 1 night in Oct 2024

8/10 Good

Becky

Liked: Staff & service
No thanks
Stayed 2 nights in Nov 2024

6/10 Okay

Monica

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved how close this was to the Big E. My only complaint would be that the eggs they served at breakfast weren't real.
Stayed 4 nights in Nov 2024

10/10 Excellent

Joseph

Travelled with family
Nothing
Stayed 1 night in Nov 2024

10/10 Excellent

Cindy

Stayed 1 night in Nov 2024

10/10 Excellent

Roberta

Liked: Amenities
Close to Equine Affaire
Stayed 1 night in Nov 2024

6/10 Okay

Darlene E

Business traveller
Liked: Staff & service, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet pretty trees out back
Stayed 1 night in Oct 2024

8/10 Good

KEVIN

Business traveller
Liked: Cleanliness, staff & service
It was good for what I needed
Stayed 1 night in Oct 2024

10/10 Excellent

Edward

Stayed 1 night in Sep 2024