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Courtyard by Marriott West Springfield

3.0 star property
Hotel with free parking, a quick walk to Connecticut River

Photo gallery for Courtyard by Marriott West Springfield

View from property
Property amenity
Lobby
Room, 2 Queen Beds
Indoor pool

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • Parking included
  • Housekeeping
  • Air conditioning
The current price is NZ$261
includes taxes & fees
20 Apr - 21 Apr

Explore the area

Map
885 Riverdale Street, West Springfield, MA, 01089
  • Big E
    ‪20 min walk‬
  • MGM Springfield
    ‪6 min drive‬
  • Naismith Memorial Basketball Hall of Fame
    ‪6 min drive‬
  • Hartford, CT (BDL-Bradley Intl.)
    ‪26 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Hydromassage showerhead, free toiletries, hair dryer, towels

Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Fridge
LED TV
Blackout curtains
Premium bedding
Pillow-top bed
Hairdryer
Private bathroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Fridge
LED TV
Blackout curtains
Premium bedding
Pillow-top bed
Hairdryer
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, pillow-top beds, desk, laptop workspace

Room, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Air conditioning
Fridge
LED TV
Blackout curtains
Premium bedding
Pillow-top bed
Hairdryer
Private bathroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed

Highlights

Air conditioning
Fridge
LED TV
Hypo-allergenic bedding
Sofa bed
Premium bedding
Pillow-top bed
Blackout curtains
  • 24 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

Highlights

Air conditioning
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Pillow-top bed
Sofa bed - queen
Premium bedding
  • 24 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, Multiple Beds

Highlights

Air conditioning
Fridge
LED TV
Sofa bed
Premium bedding
Pillow-top bed
Blackout curtains
Hairdryer
  • 30 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | Living area

Suite, 1 King Bed with Sofa bed

Highlights

Separate sitting area
Air conditioning
Fridge
LED TV
Blackout curtains
Premium bedding
Pillow-top bed
Hairdryer
  • 33 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Hearing Accessible)

Premium bedding, pillow-top beds, desk, laptop workspace

Room, 1 King Bed with Sofa bed (Hearing Accessible)

Highlights

Air conditioning
Fridge
LED TV
Blackout curtains
Premium bedding
Pillow-top bed
Hairdryer
Private bathroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Room, 2 Queen Beds (Hearing Accessible)

Room, 2 Queen Beds (Hearing Accessible)

Highlights

Air conditioning
Fridge
LED TV
Blackout curtains
Premium bedding
Pillow-top bed
Hairdryer
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

About the area

West Springfield

At Courtyard by Marriott West Springfield you'll be within a 20-minute stroll of Connecticut River and Big E. Highlights at this hotel include an indoor swimming pool, free self-parking and a 24-hour gym. .The bistro, The Bistro, is open for breakfast and dinner. The Bistro Bar is the hotel's own lobby lounge. 675 square feet (63 square metres) of event facilities include a meeting room and conference space, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Full breakfast is available on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM. There's also the convenience of free RV/bus/truck parking. .Sights within a 10-minute drive of this 3-property class West Springfield hotel include Baystate Medical Center and Holyoke Mall.

What's nearby

  • Big E - 20 min walk - 1.7 km
  • MassMutual Center - 6 min drive - 6.1 km
  • Eastern States Exposition - 6 min drive - 5.9 km
  • MGM Springfield - 6 min drive - 6.2 km
  • Naismith Memorial Basketball Hall of Fame - 6 min drive - 6.5 km

Getting around

  • Springfield Union Station - 9 min drive
  • Westfield, MA (BAF-Barnes Municipal) - 21 min drive

Restaurants

  • ‪Wood-N-Tap - ‬7 min walk
  • ‪Puerto Rico Bakery - ‬4 min drive
  • ‪McDonald's - ‬19 min walk
  • ‪Panera Bread - ‬7 min walk
  • ‪Rumbleseat - ‬5 min drive

About this property

Courtyard by Marriott West Springfield

Hotel with free parking, a quick walk to Connecticut River
Courtyard by Marriott West Springfield offers its guests an indoor pool and a 24-hour fitness centre. There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A 24-hour business centre and a meeting room are available. Event space at this hotel measures 675 square feet (63 square metres) and includes conference space. The business-friendly Courtyard by Marriott West Springfield also features gift shops/newsstands, a picnic area, and laundry facilities. Self parking is free.

This 3-star West Springfield hotel is smoke free.

  • 121 guestrooms or units
  • 4 levels
  • 675 sq ft of conference space
  • 63 sq. m of conference space
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front desk safe
  • Corner/local shop
  • Outdoor picnic space
  • Gift shop
  • Newspapers for purchase
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Courtyard by Marriott West Springfield offers 121 accommodations with coffee/tea makers and a hairdryer. Pillowtop beds feature premium bedding. 55-inch LED televisions come with premium satellite channels and Netflix. Bathrooms include baths or showers with a hydromassage showerhead, and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

English, Spanish

Similar properties

Exterior

Residence Inn by Marriott West Springfield

  • Pool
  • Breakfast included
  • Pet-friendly
  • Free WiFi
4.2 out of 5, Very good, 398 reviews
The price is NZ$252
includes taxes & fees
20 Apr - 21 Apr
Residence Inn by Marriott West Springfield

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 3 to 15 for adults and USD 3 to 15 for children
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • The Bistro
  • The Bistro Bar

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 675 square feet of conference space
  • Meeting room

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LED TV with premium satellite channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 3.00 to 15.00 for adults and USD 3.00 to 15.00 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0008893250
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The tax ID number is C0008893250. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and cash. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Courtyard Marriott West Springfield Hotel
Courtyard Marriott Hotel
Courtyard Marriott West Springfield
Courtyard Marriott
Courtyard West Spring Marriott
Courtyard by Marriott West Springfield Hotel
Courtyard by Marriott West Springfield West Springfield
Courtyard by Marriott West Springfield Hotel West Springfield

Frequently asked questions

What is the cancellation policy at Courtyard by Marriott West Springfield?

Courtyard by Marriott West Springfield offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Courtyard by Marriott West Springfield?

As of 1 Apr 2025, prices found for a 1-night stay for 2 adults at Courtyard by Marriott West Springfield on 20 Apr 2025 start from NZ$261.45, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Courtyard by Marriott West Springfield?

Yep, Courtyard by Marriott West Springfield has a free self car park and free RV/bus/truck parking.

Are there any beaches close to Courtyard by Marriott West Springfield?

The closest beach to Courtyard by Marriott West Springfield is Haviland Pond Beach (13.2 km).

Does Courtyard by Marriott West Springfield have a pool?

Courtyard by Marriott West Springfield has an indoor pool. The pool is open 6:00 AM to 11:00 PM.

What makes Courtyard by Marriott West Springfield a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Courtyard by Marriott West Springfield.

Does Courtyard by Marriott West Springfield serve breakfast?

You bet, full brekkie is served on weekdays between 6:00 AM and 10:00 AM and weekends between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Courtyard by Marriott West Springfield?

No, Courtyard by Marriott West Springfield does not offer an airport shuttle service.

Is there a bar or restaurant at Courtyard by Marriott West Springfield?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast and dinner.

What time are check-in & check-out at Courtyard by Marriott West Springfield?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Courtyard by Marriott West Springfield?

No, only service animals are allowed.

Courtyard by Marriott West Springfield Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 288 out of 429 reviews
Rating 8 - Good. 85 out of 429 reviews
Rating 6 - Okay. 31 out of 429 reviews
Rating 4 - Poor. 17 out of 429 reviews
Rating 2 - Terrible. 8 out of 429 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

joanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Went for Christmas at family. The staff was so nice, so welcoming, from front desk to Bar and food area staff, to housekeeping. Rooms were clean, place was clean, and was quiet. Will definitely be visiting again
Stayed 2 nights in Dec 2024

10/10 Excellent

Nikki

Enjoyable stay
Booked this hotel accidentally (was trying to book another, happy accident!). Stay was great, quick service. Room was nice! Beds comfortable, accessibility was good in the first floor room. Didn’t have time to utilize the bar/breakfast but looked great. Desk attendant Roz was so nice and informative, great conversation. :) Would return/recommend 👍
Stayed 1 night in Dec 2024

6/10 Okay

Mark

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Under the Heather!
Very Disspointed with both the fact that the indoor pool was closed and, worse, how the front desk was so matter of fact about it without sincerity and such. Her name was Heather. At checkout, Roz was quite the opposite and without me even mentioning the pool, gave us a new bottle of water. Why do I mention this, because Heather was aware I was buying 2 bottle of water and a snack when we checked in, and when i walked over to the "shop," she abruptly stated "we aren't done yet." Frankly, very put off by her behaviour as I don't think she has any idea she works in the HOSPITLITY business, unlike Roz! May rethink staying here in the future as I was very happy the prior time, but not thrilled this time!!
Stayed 1 night in Dec 2024

8/10 Good

Julianne

Stayed 1 night in Oct 2024

10/10 Excellent

Nikole

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay! Would definitely return!
Stayed 1 night in Dec 2024

10/10 Excellent

Yanitza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

JETENDRA, NEW YORK

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice convenient location, nice and clean property.
Stayed 1 night in Jul 2024

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Tekrider

Liked: Cleanliness, staff & service, property conditions & facilities
It was clean, comfortable and staff were pleasant.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jose Alexander

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Clean. Smells nice! Staff are very helpful and friendly with the exception of the person that worked after midnight. She was very unwelcoming. Otherwise, all about this place is excellent! The location—unbeatable.
Stayed 1 night in Nov 2024

10/10 Excellent

Cheryl

Stayed 2 nights in Nov 2024

2/10 Terrible

GERALDINE

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
For starters when we arrived early the front desk guy was very mean. We ask if we can check in early and his response was rude. They express how check in is 3. And we received a text at 5pm that our room was ready. Shame on them. And then we ask for a late check out to be told no. I will not be staying here. And the final is i only book this hotel because it said breakfast included. To find out its not!!!!
Stayed 1 night in Nov 2024

10/10 Excellent

Jenna

Stayed 1 night in Nov 2024

10/10 Excellent

Liane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrific property. Modern. Clean. Friendly staff.
Stayed 1 night in Oct 2024

10/10 Excellent

Beth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed everything about my stay the check girls were unbelievable. They were so kind and informative. Everyone deserves a raise.
Stayed 2 nights in Oct 2024

10/10 Excellent

Mensur

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facility with great employees
Stayed 1 night in Sep 2024

2/10 Terrible

James

Our room was by an exit with people constantly coming in or leaving. Maybe slept two hours, tops.
Stayed 1 night in Oct 2024

10/10 Excellent

Shelby

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property! The room was amazing, the staff was friendly, no complaints!
Stayed 2 nights in Sep 2024

10/10 Excellent

Brandie, Middletown

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Ekene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

6/10 Okay

Mirela

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
For the price charged for the room, it’s simply not worth it. No breakfast included, no complimentary coffee on-site, just a Starbucks machine where you’re required to pay for coffee. The pool is disappointingly small, with no hot tub in sight. Although the restaurant bar is advertised to stay open until midnight, they closed the tab at 11 PM, leaving me unable to order a drink. On the bright side, the staff was very friendly and accommodating, but unfortunately, that’s not enough to make me return.
Stayed 2 nights in Oct 2024

10/10 Excellent

Alicia, Derry

Stayed 1 night in Sep 2024

10/10 Excellent

mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and convenient
Nice place to stay
Stayed 1 night in Oct 2024

10/10 Excellent

Melissa

Stayed 1 night in Sep 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great staff. Very clean and comfortable room.
Stayed 1 night in Sep 2024