Courtyard by Marriott West Springfield

3.0 star property
Hotel with free parking, a quick walk to Connecticut River
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Courtyard by Marriott West Springfield

View from property
Premium bedding, pillow-top beds, desk, laptop workspace
Lobby
Indoor pool
Property amenity

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • Housekeeping
  • Parking included
  • 24/7 front desk
The price is NZ$239
includes taxes & fees
29 Dec - 30 Dec

Explore the area

Map
885 Riverdale Street, West Springfield, MA, 01089
  • Big E
    20 min walk
  • Olympia Ice Center
    3 min drive
  • Holyoke Mall
    5 min drive
  • Hartford, CT (BDL-Bradley Intl.)
    26 min drive

Room options

Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed

Highlights

Air conditioning
Fridge
LED TV
Hypo-allergenic bedding
Sofa bed - queen
Blackout curtains
Premium bedding
Pillow-top bed
  • 24 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds

Highlights

Air conditioning
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Sofa bed - queen
Premium bedding
Blackout curtains
  • 24 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, Multiple Beds

Highlights

Air conditioning
Fridge
LED TV
Premium bedding
Sofa bed - king
Pillow-top bed
Blackout curtains
Private bathroom
  • 30 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed

Highlights

Separate sitting area
Air conditioning
Fridge
LED TV
Premium bedding
Pillow-top bed
Blackout curtains
Private bathroom
  • 33 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

West Springfield

At Courtyard by Marriott West Springfield you'll be within a 20-minute stroll of Connecticut River and Big E. Highlights at this hotel include an indoor swimming pool, free self-parking and a 24-hour gym. .The bistro, The Bistro, is open for breakfast and dinner. The Bistro Bar is the hotel's own lobby lounge. 675 square feet (63 square metres) of event facilities include a meeting room and conference space, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Full breakfast is available on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM. There's also the convenience of free RV/bus/truck parking. .Sights within a 10-minute drive of this 3-property class West Springfield hotel include Baystate Medical Center and Holyoke Mall.

What's nearby

  • Big E - 20 min walk
  • Baystate Medical Center - 5 min drive
  • MassMutual Center - 6 min drive
  • Eastern States Exposition - 6 min drive
  • MGM Springfield - 6 min drive

Getting around

  • Springfield Union Station - 9 min drive
  • Westfield, MA (BAF-Barnes Municipal) - 21 min drive

Restaurants

  • ā€ŖWood-N-Tap - ā€¬7 min walk
  • ā€ŖPuerto Rico Bakery - ā€¬4 min drive
  • ā€ŖMcDonald's - ā€¬19 min walk
  • ā€ŖPanera Bread - ā€¬7 min walk
  • ā€ŖRumbleseat - ā€¬5 min drive

About this property

Courtyard by Marriott West Springfield

Hotel with free parking, a quick walk to Connecticut River
Courtyard by Marriott West Springfield offers its guests an indoor pool and a 24-hour fitness centre. There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A 24-hour business centre and a meeting room are available. Event space at this hotel measures 675 square feet (63 square metres) and includes conference space. The business-friendly Courtyard by Marriott West Springfield also features gift shops/newsstands, a picnic area, and laundry facilities. Self parking is free.

This 3-star West Springfield hotel is smoke free.

  • 121 guestrooms or units
  • 4 levels
  • 675 sq ft of conference space
  • 63 sq. m of conference space
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front desk safe
  • Corner/local shop
  • Outdoor picnic space
  • Gift shop
  • Newspapers for purchase
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Courtyard by Marriott West Springfield offers 121 accommodations with coffee/tea makers and a hairdryer. Pillowtop beds feature premium bedding. 55-inch LED televisions come with premium satellite channels and Netflix. Bathrooms include baths or showers with a hydromassage showerhead, and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 3 to 15 for adults and USD 3 to 15 for children
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • The Bistro
  • The Bistro Bar

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 675 square feet of conference space
  • Meeting room

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LED TV with premium satellite channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from 9 December 2024 to 24 December 2024 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 3.00 to 15.00 for adults and USD 3.00 to 15.00 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0008893250
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The tax ID number is C0008893250. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay and cash. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Courtyard Marriott West Springfield Hotel
Courtyard Marriott Hotel
Courtyard Marriott West Springfield
Courtyard Marriott
Courtyard West Spring Marriott
Courtyard by Marriott West Springfield Hotel
Courtyard by Marriott West Springfield West Springfield
Courtyard by Marriott West Springfield Hotel West Springfield

Frequently asked questions

What is the cancellation policy at Courtyard by Marriott West Springfield?

Courtyard by Marriott West Springfield offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Courtyard by Marriott West Springfield?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Courtyard by Marriott West Springfield on 29 Dec 2024 start from NZ$239.24, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Courtyard by Marriott West Springfield?

Yep, Courtyard by Marriott West Springfield has a free self car park and free RV/bus/truck parking.

Are there any beaches close to Courtyard by Marriott West Springfield?

The closest beach to Courtyard by Marriott West Springfield is Babbs Beach (15 km).

Does Courtyard by Marriott West Springfield have a pool?

Courtyard by Marriott West Springfield has an indoor pool. The pool is open 6:00 AM to 11:00 PM. The property will be renovating the swimming pool from December 9 2024 until December 24 2024 (completion date subject to change).

What makes Courtyard by Marriott West Springfield a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Courtyard by Marriott West Springfield.

Does Courtyard by Marriott West Springfield serve breakfast?

You bet, full brekkie is served on weekdays between 6:00 AM and 10:00 AM and weekends between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Courtyard by Marriott West Springfield?

No, Courtyard by Marriott West Springfield does not offer an airport shuttle service.

Is there a bar or restaurant at Courtyard by Marriott West Springfield?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast and dinner.

What time are check-in & check-out at Courtyard by Marriott West Springfield?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Courtyard by Marriott West Springfield?

No, only service animals are allowed.

Courtyard by Marriott West Springfield Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 267 out of 405 reviews" "
Rating 8 - Good. 85 out of 405 reviews" "
Rating 6 - Okay. 29 out of 405 reviews" "
Rating 4 - Poor. 17 out of 405 reviews" "
Rating 2 - Terrible. 7 out of 405 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities
Incredibly clean and feels very new and modern!
Stayed 1 night in Sep 2024

10/10 Excellent

Jarumi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Clean and the staff was friendly
Stayed 2 nights in Sep 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

6/10 Okay

Amber

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

AMY

Liked: Cleanliness, staff & service, property conditions & facilities
Professional and friendly staff, convenient and clean hotel.
Stayed 1 night in Sep 2024

8/10 Good

MONIQUE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

andrew

Liked: Cleanliness
Disliked: Staff & service
Stayed 4 nights in Sep 2024

8/10 Good

Janice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Nathalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Tamara

Travelled with family
Liked: Amenities
Beautiful place to staff and the front desk staff are amazing ! The beds are comfortable and the rooms are modern and nicely decorated !
Stayed 1 night in Sep 2024

10/10 Excellent

Fernando, Miami

Liked: Cleanliness, staff & service, property conditions & facilities
Y
Stayed 1 night in Sep 2024

8/10 Good

Giselle

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Maria

Stayed 1 night in Aug 2024

4/10 Poor

Cynthia

Liked: Room comfort
Disliked: Staff & service
Not what I expected
We were traveling for hours and were exhausted so we couldn't wait to check in to our room. When I walked in, the place was beautiful! But, immediately, I was "greeted" by an employee at the service desk who acted like I was bothering her by trying to check in. I'm pretty sure I woke her up from a nap. She mumbled every single thing she said so we had no idea what she was saying but were afraid to ask her to repeat herself because she was so mean. Then, we got to our room and it was definitely not what I expected for the amount of money I paid. Dirty blanket, disgusting shower, a sink that didn't drain, etc. I specifically went with this hotel because we had such a great experience at a different Courtyard Marriott so I was spending a little more on a room, but was disappointed in this one. On another note, the staff in the morning was pleasant and the bistro breakfast was great! *Tried to add photos but it won't let me.
Stayed 1 night in Aug 2024

6/10 Okay

April

Travelled with family
Staff were wonderful. Gym was great. Room bathroom door would not open all the way, kept getting stuck on tile flooring. Shower water got everywhere on bathroom floor because of shower-head and glass door setup. For the price, it was disappointing to not have a small complimentary breakfast option.
Stayed 1 night in Aug 2024

8/10 Good

michael m.

Stayed 1 night in Aug 2024

10/10 Excellent

Cecile

Liked: Cleanliness, staff & service, property conditions & facilities
Nicest hotel in the area
Stayed 1 night in Aug 2024

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly professional staff, comfortable beds, nice rooms.
Stayed 1 night in Aug 2024

10/10 Excellent

Sergey

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place!
Stayed 3 nights in Aug 2024

10/10 Excellent

Joan

Stayed 1 night in Jul 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and priced reasonably for nice accommodations
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, amenities
Another gem show, another year... breafast at Memos and dinner at Latitude. Now you know.
Stayed 1 night in Aug 2024