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Holiday Inn Express Springfield Downtown by IHG

2.5 star property
Baroque Springfield hotel in Metro Center with free breakfast

Photo gallery for Holiday Inn Express Springfield Downtown by IHG

Exterior
Egyptian cotton sheets, premium bedding, desk, blackout curtains
Lobby sitting area
Property amenity
Property amenity

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Gym
  • Breakfast included
  • Laundry
  • Air conditioning
  • 24/7 front desk
The current price is NZ$254
includes taxes & fees
17 Feb - 18 Feb

Explore the area

Map
145 State Street, Springfield, MA, 01103
  • MassMutual Center
    ‪3 min walk‬
  • Dr. Seuss National Memorial
    ‪3 min walk‬
  • Springfield Science Museum
    ‪3 min walk‬
  • Hartford, CT (BDL-Bradley Intl.)
    ‪26 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, desk, blackout curtains

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Egyptian cotton bed sheets
  • 28.00 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Communications, Accessible Tub)

Egyptian cotton sheets, premium bedding, desk, blackout curtains

Suite, 2 Queen Beds, Accessible (Communications, Accessible Tub)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Sofa bed
Premium bedding
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Communications, Roll-In Shower)

Egyptian cotton sheets, premium bedding, desk, blackout curtains

Suite, 2 Queen Beds, Accessible (Communications, Roll-In Shower)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Sofa bed
Premium bedding
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room

Egyptian cotton sheets, premium bedding, desk, blackout curtains

Standard Room

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Egyptian cotton bed sheets
  • 28.00 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Egyptian cotton sheets, premium bedding, desk, blackout curtains

Standard Room, 1 King Bed, Accessible (Communications)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Egyptian cotton bed sheets
  • 28.00 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Communications, Roll-In Shower)

Egyptian cotton sheets, premium bedding, desk, blackout curtains

Suite, 1 King Bed, Accessible (Communications, Roll-In Shower)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Sofa bed
Premium bedding
  • 30.00 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Egyptian cotton sheets, premium bedding, desk, blackout curtains

Standard Room, 1 King Bed

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Egyptian cotton bed sheets
  • 28.00 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Egyptian cotton sheets, premium bedding, desk, blackout curtains

Standard Room, 1 Queen Bed

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Egyptian cotton bed sheets
  • 30.00 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds (Addl Living Area)

Egyptian cotton sheets, premium bedding, desk, blackout curtains

Suite, 2 Queen Beds (Addl Living Area)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Sofa bed
Premium bedding
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Additional Living Area)

Egyptian cotton sheets, premium bedding, desk, blackout curtains

Suite, 1 King Bed (Additional Living Area)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Egyptian cotton bed sheets
  • 30.00 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Indoor pool

Hampton Inn & Suites Springfield/Downtown

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.4 out of 5, Excellent, (1002)
The price is NZ$234
for 1 room
includes taxes & fees
2 Mar - 3 Mar
Hampton Inn & Suites Springfield/Downtown

About the area

Springfield

Holiday Inn Express Springfield Downtown by IHG puts you in the heart of Springfield, steps from MassMutual Center and within a 15-minute stroll of Paramount Theater. Highlights at this Baroque hotel include free daily breakfast, an indoor swimming pool and free self-parking. .This business-friendly hotel offers free WiFi in public areas, a fitness centre and a business centre. Other amenities include a 24-hour business centre, a snack bar/deli and coffee/tea in a common area. Each morning free on-the-go breakfast is offered between 6:00 AM and 10:00 AM. There's also the convenience of an area shuttle. .Sights within a 20-minute walk of this Metro Center hotel include Springfield Armory and Naismith Memorial Basketball Hall of Fame.

What's nearby

  • MassMutual Center - 3 min walk
  • MGM Springfield - 5 min walk
  • Springfield Armory - 15 min walk
  • Naismith Memorial Basketball Hall of Fame - 15 min walk
  • Titanic Museum - 20 min walk

Getting around

  • Springfield Union Station - 10 min walk
  • Hartford, CT (BDL-Bradley Intl.) - 26 min drive

Restaurants

  • ‪Wahlburgers - ‬4 min walk
  • ‪Red Rose Pizzeria - ‬3 min walk
  • ‪La Fiorentina Pastry Shop - ‬7 min walk
  • ‪South End Market - ‬9 min walk
  • ‪The Chandler Steakhouse - ‬5 min walk

About this property

Holiday Inn Express Springfield Downtown by IHG

Baroque Springfield hotel in Metro Center with free breakfast
Holiday Inn Express Springfield Downtown by IHG offers its guests an indoor pool and a fitness centre. There's a snack bar/deli on site. Free breakfast is available daily. Public spaces have free WiFi.

Business amenities include a 24-hour business centre and a meeting room. The business-friendly Holiday Inn Express Springfield Downtown by IHG also features coffee/tea in common area, concierge services, and complimentary newspapers in the lobby. Self parking is free.

This Baroque Springfield hotel is smoke free.

  • 1 building
  • 98 guestrooms or units
  • 8 levels
  • To-go breakfast (free)
  • Deli
  • Business centre (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site
  • 1 conference room
Holiday Inn Express Springfield Downtown by IHG offers 98 air-conditioned accommodations with coffee/tea makers and a hairdryer. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a deep soaking bath and complimentary toiletries.

This Springfield hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle
  • Free self parking on site

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
Tax ID - C0004282810
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 21 years old. The tax ID number is C0004282810. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Pool access available from 8 AM to 10 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Springfield Downtown Hotel
Inn Express Springfield Hotel
Express Springfield By Ihg
Holiday Inn Express Springfield Downtown
Holiday Inn Express Springfield Downtown by IHG Hotel
Holiday Inn Express Springfield Downtown an IHG Hotel
Holiday Inn Express Springfield Downtown by IHG Springfield

Frequently asked questions

What is the cancellation policy at Holiday Inn Express Springfield Downtown by IHG?

Holiday Inn Express Springfield Downtown by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Express Springfield Downtown by IHG?

As of 16 Feb 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Express Springfield Downtown by IHG on 17 Feb 2025 start from NZ$253.67, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Express Springfield Downtown by IHG?

Yep, Holiday Inn Express Springfield Downtown by IHG has a free self car park.

Are there any beaches close to Holiday Inn Express Springfield Downtown by IHG?

The closest beach to Holiday Inn Express Springfield Downtown by IHG is Haviland Pond Beach (11.9 km).

Does Holiday Inn Express Springfield Downtown by IHG have a pool?

Holiday Inn Express Springfield Downtown by IHG has a pool and an indoor pool. The pool is open 8 AM to 10 PM.

Is Holiday Inn Express Springfield Downtown by IHG family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that Holiday Inn Express Springfield Downtown by IHG is a hit with families.

Are there hot tubs in the rooms at Holiday Inn Express Springfield Downtown by IHG?

No, but there are deep-soaking baths in the guestrooms.

Does Holiday Inn Express Springfield Downtown by IHG serve breakfast?

Yep, guests love the free on-the-go brekkie here! Available daily from 6:00 AM to 10:00 AM, this is the perfect place to fuel up for a big day of adventure.

Is there a free airport shuttle available at Holiday Inn Express Springfield Downtown by IHG?

No, Holiday Inn Express Springfield Downtown by IHG does not offer an airport shuttle service.

What time are check-in & check-out at Holiday Inn Express Springfield Downtown by IHG?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at Holiday Inn Express Springfield Downtown by IHG?

No, only service animals are allowed.

Holiday Inn Express Springfield Downtown by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 643 out of 1005 reviews
Rating 8 - Good. 239 out of 1005 reviews
Rating 6 - Okay. 58 out of 1005 reviews
Rating 4 - Poor. 31 out of 1005 reviews
Rating 2 - Terrible. 34 out of 1005 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Natalie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Kaneil, Hamden

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Andrew

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was everything my family needed for a great price. We were exploring the area and the hot breakfast and pool amenities make family travel much easier.
Stayed 1 night in Nov 2024

10/10 Excellent

robert

Travelled with partner
Friendly staff. Spacious room
Stayed 1 night in Nov 2024

10/10 Excellent

Tina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Carl

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The property was clean apart from the dining area. The rooms were a good size and the location of the hotel was convenient to museums and the city. I would stay again.
Stayed 4 nights in Nov 2024

6/10 Okay

Liana

Travelled with group
Liked: Staff & service
The rooms were solid. Clean and comfortable. The front desk staff was fantastic. The lobby looks very cheap and not the cleanest. Breakfast was okay, cold. There was a cheerleading thing going on so the hotel was overrun by small cheerleaders. From 5 am on the families on our floor had their doors open and kids making a lot of noise. So just something to look out for when j return to Springfield this time next year.
Stayed 1 night in Nov 2024

8/10 Good

Jarrod

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool to small but everything else was excellent
Stayed 3 nights in Oct 2024

8/10 Good

James

Stayed 1 night in Nov 2024

8/10 Good

Gregory

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Well placed near casino, hockey arena
Stayed 2 nights in Nov 2024

10/10 Excellent

Loretta

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything went smoothly
Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious and very clean.
Stayed 1 night in Nov 2024

4/10 Poor

Amy, Lawrence

Disliked: Property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Sharron, Bristol

Travelled with group
Disliked: Property conditions & facilities
The hotel smelled like smoke and pot. It appeared that the non-smoking rule was not enforced.
Stayed 1 night in Nov 2024

10/10 Excellent

Richard, Quincy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family, friendly very clean. Staff were fantastic.
Stayed 1 night in Nov 2024

10/10 Excellent

Hope

Stayed 1 night in Oct 2024

10/10 Excellent

michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Diamond in the rough
Right across the street from MGM Springfield so it's perfect and the price is right
Stayed 1 night in Nov 2024

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Parking was a little tricky becuase we didn't know ahead of time that we had to get a parking pass but the clerk was very nice and helpful.
Stayed 1 night in Nov 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The front desk personnel were friendly and helpful for questions about where to eat and what to do. I felt at home .
Stayed 1 night in Oct 2024

8/10 Good

Jenny

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in the middle of downtown Springfield, walking distance to MGM Casino. Across from the Mutual Center and all the beautiful bright lights. Coffee 24 hrs. & very good breakfast. Room was spacious it felt more like a nice studio apartment rather than a hotel room. Didn't like that the parking is away from the property. Parking definitely needs upgrade.
Stayed 3 nights in Oct 2024

10/10 Excellent

Matthew

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel to stay at for events at the mass mutual center
Stayed 2 nights in Oct 2024

10/10 Excellent

Marian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

Carlos

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
The location is not the best location as the area around the hotel is run down. Sketchy at night.
Stayed 1 night in Oct 2024

6/10 Okay

Ramon, Carlsbad

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
“They only put clean towels but didn’t clean the shower, and the bed didn’t have sheets.”
Stayed 3 nights in Oct 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024