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Holiday Inn Express Springfield Downtown, an IHG Hotel

2.5 star property
Baroque Springfield hotel in Metro Center with free breakfast
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Holiday Inn Express Springfield Downtown, an IHG Hotel

Exterior
Indoor pool
Egyptian cotton sheets, premium bedding, desk, blackout curtains
Free daily on-the-go breakfast
Lobby sitting area

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Breakfast included
  • Pool
  • Gym
    Gym
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi
  • Laundry
    Laundry

Explore the area

Map
145 State Street, Springfield, MA, 01103
  • MassMutual Center
    3 min walk
  • Dr. Seuss National Memorial
    3 min walk
  • Springfield Science Museum
    3 min walk
  • Hartford, CT (BDL-Bradley Intl.)
    22 min drive

Room options

View all photos for Standard Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, desk, blackout curtains

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
  • 28.00 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Communications, Accessible Tub)

Egyptian cotton sheets, premium bedding, desk, blackout curtains

Suite, 2 Queen Beds, Accessible (Communications, Accessible Tub)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Egyptian cotton bed sheets
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Communications, Roll-In Shower)

Egyptian cotton sheets, premium bedding, desk, blackout curtains

Suite, 2 Queen Beds, Accessible (Communications, Roll-In Shower)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Egyptian cotton bed sheets
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room

Egyptian cotton sheets, premium bedding, desk, blackout curtains

Standard Room

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
  • 28.00 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Egyptian cotton sheets, premium bedding, desk, blackout curtains

Standard Room, 1 King Bed, Accessible (Communications)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
  • 28.00 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Communications, Roll-In Shower)

Egyptian cotton sheets, premium bedding, desk, blackout curtains

Suite, 1 King Bed, Accessible (Communications, Roll-In Shower)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Egyptian cotton bed sheets
  • 30.00 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Egyptian cotton sheets, premium bedding, desk, blackout curtains

Standard Room, 1 King Bed

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
  • 28.00 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Egyptian cotton sheets, premium bedding, desk, blackout curtains

Standard Room, 1 Queen Bed

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
  • 30.00 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds (Addl Living Area)

Egyptian cotton sheets, premium bedding, desk, blackout curtains

Suite, 2 Queen Beds (Addl Living Area)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Egyptian cotton bed sheets
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Additional Living Area)

Egyptian cotton sheets, premium bedding, desk, blackout curtains

Suite, 1 King Bed (Additional Living Area)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
  • 30.00 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior
La Quinta Inn & Suites by Wyndham Springfield MA
Pool
Breakfast included
Pet-friendly
Parking included
4.1 out of 5, Very good, (1272)
The price is NZ$216
for 1 night
includes taxes & fees
19 Nov - 20 Nov
La Quinta Inn & Suites by Wyndham Springfield MA

About the area

Springfield

Holiday Inn Express Springfield Downtown, an IHG Hotel puts you in the heart of Springfield, steps from MassMutual Center and within a 15-minute stroll of Paramount Theater. Highlights at this Baroque hotel include free daily breakfast, an indoor swimming pool and free self-parking. .This business-friendly hotel offers free WiFi in public areas, a fitness centre and a business centre. Other amenities include a 24-hour business centre, a snack bar/deli and coffee/tea in a common area. Each morning free on-the-go breakfast is offered between 6:00 AM and 10:00 AM. There's also the convenience of an area shuttle. .Sights within a 20-minute walk of this Metro Center hotel include Springfield Armory and Naismith Memorial Basketball Hall of Fame.

What's nearby

  • MassMutual Center - 3 min walk
  • MGM Springfield - 5 min walk
  • Springfield Armory - 15 min walk
  • Naismith Memorial Basketball Hall of Fame - 15 min walk
  • Titanic Museum - 2 min drive

Getting around

  • Springfield Union Station - 10 min walk
  • Hartford, CT (BDL-Bradley Intl.) - 22 min drive

Restaurants

  • ‪Wahlburgers - ‬4 min walk
  • ‪Red Rose Pizzeria - ‬3 min walk
  • ‪La Fiorentina Pastry Shop - ‬7 min walk
  • ‪South End Market - ‬8 min walk
  • ‪The Chandler Steakhouse - ‬5 min walk

About this property

Holiday Inn Express Springfield Downtown, an IHG Hotel

Baroque Springfield hotel in Metro Center with free breakfast
Holiday Inn Express Springfield Downtown, an IHG Hotel offers its guests an indoor pool and a fitness centre. There's a snack bar/deli on site. Free breakfast is available daily. Public spaces have free WiFi.

Business amenities include a 24-hour business centre and a meeting room. The business-friendly Holiday Inn Express Springfield Downtown, an IHG Hotel also features coffee/tea in common area, concierge services, and complimentary newspapers in the lobby. Self parking is free.

This Baroque Springfield hotel is smoke free.

  • 1 building
  • 98 guestrooms or units
  • 8 levels
  • To-go breakfast (free)
  • Deli
  • Business centre (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site
  • 1 conference room
Holiday Inn Express Springfield Downtown, an IHG Hotel offers 98 air-conditioned accommodations with coffee/tea makers and a hairdryer. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a deep soaking bath and complimentary toiletries.

This Springfield hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle
  • Free self parking on site

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Baroque architecture
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
Tax ID - C0004282810
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 21 years old. The tax ID number is C0004282810. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Pool access available from 8 AM to 10 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Springfield Downtown Hotel
Inn Express Springfield Hotel
Holiday Inn Express Springfield Downtown
Holiday Inn Express Springfield Downtown, an IHG Hotel Hotel

Frequently asked questions

What is the cancellation policy at Holiday Inn Express Springfield Downtown, an IHG Hotel?

Holiday Inn Express Springfield Downtown, an IHG Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Express Springfield Downtown, an IHG Hotel?

As of 5 Nov 2024, prices found for a 1-night stay for 2 adults at Holiday Inn Express Springfield Downtown, an IHG Hotel on 2 Dec 2024 start from NZ$254.51, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Express Springfield Downtown, an IHG Hotel?

Yep, Holiday Inn Express Springfield Downtown, an IHG Hotel has a free self car park.

Are there any beaches close to Holiday Inn Express Springfield Downtown, an IHG Hotel?

The closest beach to Holiday Inn Express Springfield Downtown, an IHG Hotel is Haviland Pond Beach (11.9 km).

Does Holiday Inn Express Springfield Downtown, an IHG Hotel have a pool?

Holiday Inn Express Springfield Downtown, an IHG Hotel has a pool and an indoor pool. The pool is open 8 AM to 10 PM.

Is Holiday Inn Express Springfield Downtown, an IHG Hotel family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that Holiday Inn Express Springfield Downtown, an IHG Hotel is a hit with families.

Are there hot tubs in the rooms at Holiday Inn Express Springfield Downtown, an IHG Hotel?

No, but there are deep-soaking baths in the guestrooms.

Does Holiday Inn Express Springfield Downtown, an IHG Hotel serve breakfast?

Yep, guests love the free on-the-go brekkie here! Available daily from 6:00 AM to 10:00 AM, this is the perfect place to fuel up for a big day of adventure.

Is there a free airport shuttle available at Holiday Inn Express Springfield Downtown, an IHG Hotel?

No, Holiday Inn Express Springfield Downtown, an IHG Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Holiday Inn Express Springfield Downtown, an IHG Hotel?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at Holiday Inn Express Springfield Downtown, an IHG Hotel?

No, only service animals are allowed.

Holiday Inn Express Springfield Downtown, an IHG Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 635 out of 1013 reviews" "
Rating 8 - Good. 253 out of 1013 reviews" "
Rating 6 - Okay. 60 out of 1013 reviews" "
Rating 4 - Poor. 30 out of 1013 reviews" "
Rating 2 - Terrible. 35 out of 1013 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Was so pleasantly surprised at the bee nice rooms and spaciousness of the room. Nelly at front desk was awesome. Very very pleasant and fun to talk to. My compliments in the whole set up. Very deceiving from the outside :))
Stayed 1 night in Aug 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Joshua

Stayed 1 night in Jul 2024

8/10 Good

Joshua

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveller

Stayed 1 night in Aug 2024

8/10 Good

Abdelkrim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room and location.
Stayed 1 night in Jul 2024

8/10 Good

JOSEPH

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I was very happy with our room. It was attractive, up to date, and comfortable. The breakfast was also good. When I first went to get coffee, it was empty...which is no big deal...I let the staff member know, she told me 2 minutes, and then actually brought a full cup to me vs just letting me know it was refilled... outstanding! 😊 On the other side, somehow the fact that we had checked into the room was not noted at the front desk, leading to a call around 10:45, that woke my son & I up, to see if we were in the room and asking me to come to the front desk in the morning, and then another call ~5 minutes later telling me that they figured it out. I'm sure that doesn't happen regularly, but also feel that it wasn't urgent enough to call that late. Overall, I'd definitely stay again.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly and breakfast had good variety.
Stayed 3 nights in Jul 2024

6/10 Okay

Karl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Must know before you go: hotel rooms are updated and really nice. Very close to MGM you can actually see the hotel as it is only 0.2 miles away. The big down side is really an area issue. Walked out of MGM to gang members and homeless individuals right on the property. People fighting and gangs yelling out car windows. No police or security the second you step outside. My wife and I considered having to call an uber for the 0.2mile walk which is absolutely insane. But when theres overt gang paraphernalia on multiple individuals impeading your walk down the side walk it makes you think twice. Ultimately had to walk around the building to a lite alley and go through the back to avoid the crowd. Springfield and MGM really dropped the ball on safety the second you go outside the casino. When we finally made it to the hotel the hotel doors were locked for safety. However, the hotel card key didnt open the door and we had to use the speaker phone to get someones attention which leaves people extremely voulnerable to the individuals behind you on the street. If you go with a big group i dont think this would be an issue but my wife and I are in our early thirties and left for an uncomfortable nightcap
Stayed 1 night in Jul 2024

2/10 Terrible

Felicia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sleeping Fully Dressed
The room at Econolodge was horrible. The room wreaked of cigarettes and sex! The shower was dirty. My husband and I didn’t feel comfortable enough to take our clothes off; opting instead to sleep with our clothes on and a towel over the pillows. They charged me for early check out which I gladly paid.
Stayed 1 night in Jul 2024

10/10 Excellent

Angelica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

Jefferson

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Parking lot
Stayed 3 nights in Jul 2024

10/10 Excellent

Hildy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Christine, Lockport

Stayed 2 nights in Jul 2024

6/10 Okay

Philip

Travelled with family
Liked: Cleanliness, staff & service
Cold shower & irregular room temperature (hard to adjust to a comfort level).
Stayed 1 night in Jul 2024

8/10 Good

Jared

Liked: Cleanliness, staff & service
The AC unit in the room was very loud. Other than that it was nice
Stayed 1 night in Jul 2024

6/10 Okay

Mevianne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Walking in front of the hotel, I was very disappointed with how dirty the exterior was. However, the rooms were decent. The swimming pool was okay. Breakfast was okay. The customer service was great. That being said, I will never book this hotel again.
Stayed 2 nights in Jul 2024

10/10 Excellent

Meg A

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was great.
Stayed 1 night in Jul 2024

2/10 Terrible

Cuom

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
No onsite parking, not well lit parking area
Stayed 1 night in Jul 2024

6/10 Okay

Todd

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Marcia

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Wonderful location right near the MGM Springfield staff was friendly. Bed was a little soft, but the room was nice and cool and clean.
Stayed 1 night in Jul 2024

2/10 Terrible

Shakir

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location
The room was fresh and very comfortable. The hotel location was excellent for walking to downtown sights like the Dr Seuss Sculpture Garden and the MGM Casino and restaurants.
Stayed 1 night in Jul 2024

10/10 Excellent

Debora

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No frills- great service and place
Hotel room was clean and well kept. The staff was exceptional. The woman running the breakfast station, the ladies at the front desk, the maintenance man- all went above and beyond.
Stayed 2 nights in Jul 2024