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Quality Inn West Springfield

2.5 star property
Hotel with free breakfast, a quick walk to Olympia Ice Center

Photo gallery for Quality Inn West Springfield

Lobby
Exterior
Seasonal outdoor pool
Lobby
Standard Room, 1 King Bed, Non Smoking

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • Laundry
  • Parking included
The current price is NZ$161
includes taxes & fees
11 May - 12 May

Explore the area

Map
1150 Riverdale St, West Springfield, MA, 01089
  • Big E
    ā€Ŗ3 min driveā€¬
  • MGM Springfield
    ā€Ŗ6 min driveā€¬
  • Naismith Memorial Basketball Hall of Fame
    ā€Ŗ6 min driveā€¬
  • Hartford, CT (BDL-Bradley Intl.)
    ā€Ŗ27 min driveā€¬

Room options

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

Highlights

Balcony or patio
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Highlights

Balcony or patio
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking (Pet Friendly)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Eco-friendly toiletries
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Non Smoking

Highlights

Balcony or patio
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Eco-friendly toiletries
  • Sleeps 4
  • 2 Queen Beds

About the area

West Springfield

Quality Inn West Springfield puts you in the centre of West Springfield, 0.7 km (0.4 mi) from Olympia Ice Center and 3.3 km (2.1 mi) from Holyoke Mall. Highlights at this hotel include a complimentary breakfast, a restaurant and free self-parking. .The restaurant, Tokyo Asian Cuisine Resta, serves Asian cuisine. Enjoy the gym and seasonal outdoor swimming pool as well as access to zip-lining. 600 square feet (56 square metres) of event facilities include 3 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas and laundry facilities. There's also the convenience of free RV/bus/truck parking. .Sights within a 10-minute drive of this West Springfield hotel include Big E and MassMutual Center.

What's nearby

  • Big E - 3 min drive - 2.9 km
  • MassMutual Center - 6 min drive - 7.2 km
  • MGM Springfield - 6 min drive - 7.3 km
  • Naismith Memorial Basketball Hall of Fame - 6 min drive - 7.6 km
  • Eastern States Exposition - 6 min drive - 6.5 km

Getting around

  • Springfield Union Station - 6 min drive
  • Hartford, CT (BDL-Bradley Intl.) - 27 min drive

Restaurants

  • ā€ŖWood-N-Tap - ā€¬13 min walk
  • ā€ŖPanera Bread - ā€¬14 min walk
  • ā€ŖStarbucks - ā€¬9 min walk
  • ā€ŖChili's Grill & Bar - ā€¬9 min walk
  • ā€ŖOlive Garden - ā€¬13 min walk

About this property

Quality Inn West Springfield

Hotel with free breakfast, a quick walk to Olympia Ice Center
Quality Inn West Springfield offers its guests a fitness centre and a seasonal outdoor pool. There's a restaurant on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and 3 meeting rooms are available. Event space at this hotel measures 600 square feet (56 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Quality Inn West Springfield. Self parking is free.

This West Springfield hotel is smoke free.

  • 1 building
  • 114 guestrooms or units
  • 5 levels
  • 600 sq ft of conference space
  • 56 sq. m of conference space
  • Buffet breakfast (free)
  • Business centre (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site
  • Dining venue
Quality Inn West Springfield offers 114 accommodations with coffee/tea makers and a hairdryer. Rooms open to balconies or patios. Flat-screen televisions come with premium satellite channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Languages

Chinese (Mandarin), English, Hindi, Spanish, Urdu

Similar properties

Lobby

Red Roof Inn PLUS+ West Springfield

  • Pet-friendly
  • Parking included
  • Free WiFi
  • Air conditioning
3.5 out of 5, Good, 1,001 reviews
The price is NZ$179
includes taxes & fees
28 Apr - 29 Apr
Red Roof Inn PLUS+ West Springfield

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A restaurant

Restaurants on site

  • Tokyo Asian Cuisine Resta

Things to do

  • 18-hole adjacent golf course
  • Gym
  • Seasonal outdoor pool
  • Shopping centre
  • TV in common areas
  • Vineyard
  • Ziplining

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • 600 square feet of conference space
  • Computer station

Outdoors

  • Terrace
  • Vineyard

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 12.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay
  • Breakage deposit: USD 250 per stay
  • A damage deposit of USD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 12.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0009643250
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. The tax ID number is C0009643250. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted.Ā 
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) guidelines.

We should mention

  • The seasonal pool will open in June and close in September.
  • Up to 4 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Quality Inn West Springfield
Quality West Springfield
Quality Inn West Springfield Hotel
Quality Inn West Springfield West Springfield
Quality Inn West Springfield Hotel West Springfield

Frequently asked questions

What is the cancellation policy at Quality Inn West Springfield?

Quality Inn West Springfield offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Quality Inn West Springfield?

As of 22 Apr 2025, prices found for a 1-night stay for 2 adults at Quality Inn West Springfield on 11 May 2025 start from NZ$160.56, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Quality Inn West Springfield?

Yep, Quality Inn West Springfield has a free self car park and free RV/bus/truck parking.

Are there any beaches close to Quality Inn West Springfield?

The closest beach to Quality Inn West Springfield is Haviland Pond Beach (12.8 km).

Does Quality Inn West Springfield have a pool?

Quality Inn West Springfield has a seasonal outdoor pool. The pool is open from June to September.

What makes Quality Inn West Springfield a romantic place to stay?

A vineyard and a bar, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Quality Inn West Springfield.

Is Quality Inn West Springfield family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Quality Inn West Springfield is a hit with families.

Does Quality Inn West Springfield serve breakfast?

Yeah, guests give a thumbs up to the free buffet brekkie here! Served weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM, this is the spot to fuel up for a big day of adventure.

Is there a free airport shuttle available at Quality Inn West Springfield?

No, Quality Inn West Springfield does not offer an airport shuttle service.

Is there a bar or restaurant at Quality Inn West Springfield?

Yep, you can grab a meal at Quality Inn West Springfield's onsite restaurant that serves Asian cuisine.

What time are check-in & check-out at Quality Inn West Springfield?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Quality Inn West Springfield?

No, only service animals are allowed.

Is there a golf course on site at Quality Inn West Springfield?

There is a golf course next to Quality Inn West Springfield.

Quality Inn West Springfield Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 307 out of 1000 reviews
Rating 8 - Good. 242 out of 1000 reviews
Rating 6 - Okay. 198 out of 1000 reviews
Rating 4 - Poor. 132 out of 1000 reviews
Rating 2 - Terrible. 121 out of 1000 reviews

7.0/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Norma

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2025

4/10 Poor

James

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Staff was very nice. But there room was not clean
Stayed 1 night in Jan 2025

2/10 Terrible

JULISSA

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No pool open
Stayed 1 night in Dec 2024

10/10 Excellent

Alexeev

Stayed 1 night in Dec 2024

10/10 Excellent

Doroth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Definitely would go back and recommend

Very clean and comfortable l. Very quiet also. Breakfast was great kids loved it.
Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

jenna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Kurt

Stayed 1 night in Nov 2024

4/10 Poor

Alexander

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

LUIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

Brianna

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Upon check in, I had asked politely for the news to be muted since the volume was high and specking of laws changing on the topic of having sex with an incapacitated body while I was with my 12 year old son. My request wasnā€™t received well and had to ask a second time for the audio to be muted and not just turned down as the associate did after the first time I asked. The cleanliness was awful. Woke up to a cockroach on the shower door. Odor of mildew or mold was present in the bathroom. Solicitors were present when leaving the hotel also. Overall terrible experience. Iā€™ll never book there again.
Stayed 1 night in Dec 2024

10/10 Excellent

Madan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 1 night in Oct 2024

10/10 Excellent

kevin

Clean quiet good breakfast
Stayed 2 nights in Nov 2024

2/10 Terrible

Kerry

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
This property is not SAFE! They have a section that is used for a HOMELESS HOSTILE, there was excessive drug use! The smell of Marijuana in my nonsmoking room was ridiculous. Very suspicious behaviors going on outside with a huge presence of car dates and workers in the lobby trying to pay cash for rooms! UNNACCEPTABLE!!!
Stayed 1 night in Nov 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Siri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Gina

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was right next to the freeway, which normally is not a problem but this was next level. It was hard to find off the highway as it was divided and the turn/signage was not well marked, however it seems like the entire area was like that. Decent breakfast.
Stayed 1 night in Nov 2024

6/10 Okay

Cynthia, Fayetteville

Business traveller, Travelled with pets
Liked: Cleanliness, staff & service
Poorly insulated for sound. Road noise and high winds very loud. Staff all very helpful and welcoming. Getting to the Inn is incredibly confusing for someone not familiar with the exit to rte 5 from 91 north
Stayed 4 nights in Nov 2024

8/10 Good

Dawn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stated multiple times now to visit our son at college UNOH. Love that we can walk to trendy restaurants instead of the chains. Large rooms, clean and kind staff
Stayed 2 nights in Nov 2024

6/10 Okay

Edith

Travelled with family
Liked: Staff & service
The breakfast was cold. The warming tray did not keep the breakfast hot. Same breakfast during the week. Little variety.
Stayed 3 nights in Nov 2024

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Angelique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Santo

Stayed 1 night in Oct 2024

8/10 Good

Sam

Stayed 1 night in Oct 2024

10/10 Excellent

Josselyn

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024