Ratings based on 901 Verified Reviews

Real reviews from guests who’ve stayed
4.0 out of 5
80% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.0 Hotel condition
Wotif-Verified Reviews
Real reviews from guests who’ve stayed
4 out of 5
by A verified traveller

Posted 24 Sep. 2024 on Expedia
We’ve been to this hotel consistently over the last ten years and it’s getting a little long in the tooth. We were on a mid floor and the street noise was very loud.
5 out of 5
by A verified traveller

Posted 23 Sep. 2024 on Hotels
Comment from Hotel Management
2 Oct. 2024 by GM, Hotel Management
Dear Zach,Thank you for taking the time to fill us in on your stay at our Sheraton Springfield Hotel. We hope, you felt at home away from home. We truly appreciate your business and feedback. We can’t wait to welcome you home again soon. Kindest regards,Assaad Andrew HallakGeneral Managerahallak@sheratonspringfield.com413-263-2156
5 out of 5
by A verified traveller

Posted 21 Sep. 2024 on Hotels
Comment from Hotel Management
2 Oct. 2024 by GM, Hotel Management
Dear Jose,Thank you for taking the time to fill us in on your stay at our Sheraton Springfield Hotel. We hope,you felt at home away from home. We truly appreciate your business and feedback. We can’t wait to welcome you home again soon. Kindest regards,Assaad Andrew HallakGeneral Managerahallak@sheratonspringfield.com413-263-2156
4 out of 5
by A verified traveller

This traveller left a rating score only Posted 20 Sep. 2024 on Expedia
4 out of 5
by A verified traveller

This traveller left a rating score only Posted 14 Sep. 2024 on Expedia
4 out of 5
by A verified traveller

Posted 4 Sep. 2024 on Expedia
It was nice. I wish the pool was more heated and the jacuzzi was available. Everything was clean.
3 out of 5
by A verified traveller

This traveller left a rating score only Posted 29 Aug. 2024 on Hotels
5 out of 5
by A verified traveller

Posted 25 Aug. 2024 on Expedia
Nice big rooms .great service
5 out of 5
by A verified traveller

Posted 20 Aug. 2024 on Expedia
No complaints room was clean, hotel was quiet, big heated pool with nice outdoor sitting area.
4 out of 5
by A verified traveller

Posted 18 Aug. 2024 on Expedia
Its chief asset for me was its proximity to the overland long distance bus terminal.