4/10 Poor
BALDO
Travelled with partner
29 Jul 2024
Disliked: Cleanliness, amenities
After doing a little research, i landed on this place st Anna's. So i booked i for 3 nights because i really enjoyed the pictures on the site.. I must say i was very disappointed. First i requested a premium room king size bed and what not. What i got instead was a basic room with queen size bed. Non working t.v. lets just say the smart tv wasnt so smart. The toilet was 2 inches from the shower pony wall.so needles to say using it proved to be adventurous.it was dusty and grimy. I mean it was in the hills and in a farm setting but that was ridiculous. And reaching out to management had its moments of it could turn out ok. But no response and full inbox made much more sificult to remedy my situation i eneded up not staying the 3rd night i had to find accommodations else where to save what ever i had left of my bday weekend
I wish they would have reached out and remedied the situation. But i had turn to expedia for resolve. I hope no one gets the same experience i did .
BALDO
Stayed 3 nights in Jul 2024