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Castillo Real Resort Hotel

3.0 star property
Art Deco hotel with 24-hour front desk and outdoor pool

Photo gallery for Castillo Real Resort Hotel

Lobby lounge
Front of property
Cleanliness standards
Lobby lounge
Outdoor pool

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot tub
  • Parking available
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
The current price is NZ$206
includes taxes & fees
27 Apr - 28 Apr

Explore the area

Map
530 A1a Beach Blvd, St. Augustine, FL, 32080
  • St. Augustine Beach
    ‪2 min walk‬
  • Anastasia State Park
    ‪5 min drive‬
  • St. Augustine Lighthouse & Maritime Museum
    ‪6 min drive‬
  • St. Augustine, FL (UST-Northeast Florida Regional)
    ‪24 min drive‬

Room options

Standard Room, 1 King Bed, Accessible, Pool View

Highlights

Patio
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Pillow-top bed
  • Sleeps 3
  • 1 King Bed

Executive Room, 2 Queen Beds

Highlights

Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Pillow-top bed
Separate bedroom
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Accessible

Highlights

Balcony
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Pillow-top bed
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed, Partial Ocean View

Highlights

Balcony
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Pillow-top bed
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Pillow-top bed
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Partial Ocean View

Highlights

Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Pillow-top bed
Private bathroom
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Balcony, Pool View

Highlights

Balcony
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Pillow-top bed
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Balcony

Highlights

Balcony
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Pillow-top bed
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed

Highlights

Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Pillow-top bed
Private bathroom
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

Highlights

Balcony
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Pillow-top bed
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 King Bed, Balcony

Highlights

Balcony
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Pillow-top bed
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Queen Beds, Patio, Pool View

Highlights

Patio
Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Pillow-top bed
  • Sleeps 4
  • 2 Queen Beds

Executive Suite, 2 Queen Beds

Highlights

Air conditioning
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
Pillow-top bed
Separate bedroom
  • Sleeps 4
  • 2 Queen Beds

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About the area

St. Augustine

At Castillo Real Resort Hotel, you'll be 0.2 km (0.1 mi) from St. Augustine Beach and 4.8 km (3 mi) from Anastasia State Park. Highlights at this Art Deco hotel include an outdoor swimming pool and in-room free WiFi. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and express check-out. Other amenities include a hot tub, tour/ticket assistance and multilingual staff. There's also the convenience of self parking. .Sights within a 10-minute drive of this 3-property class St. Augustine hotel include St. Augustine Lighthouse & Maritime Museum and Flagler College.

What's nearby

  • St. Augustine Beach - 2 min walk - 0.2 km
  • St. Johns County Ocean Pier - 9 min walk - 0.8 km
  • Anastasia State Park - 5 min drive - 4.8 km
  • St. Augustine Lighthouse & Maritime Museum - 6 min drive - 5.2 km
  • St. George Street - 10 min drive - 8.6 km

Getting around

  • St. Augustine, FL (UST-Northeast Florida Regional) - 24 min drive

Restaurants

  • ‪Starbucks - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Salt Life Food Shack - ‬11 min walk
  • ‪Sunset Grille - ‬5 min walk
  • ‪Beachcomber Restaurant - ‬11 min walk

About this property

Castillo Real Resort Hotel

Art Deco hotel with 24-hour front desk and outdoor pool
Castillo Real Resort Hotel offers its guests an outdoor pool and Access to hot tub. WiFi and wired Internet are free in public spaces. A vending machine, multilingual staff, and tour/ticket assistance are also featured at Castillo Real Resort Hotel. Parking is available for a fee.

This 3-star St. Augustine hotel is smoke free.

  • 1 building
  • 60 guestrooms or units
  • 4 levels
  • Built in 2005
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Front desk safe
  • Tour and ticket information
  • Lift
  • No smoking on site
Castillo Real Resort Hotel offers 60 accommodations with DVD players and coffee/tea makers. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a shower and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Languages

English, Spanish

Similar properties

View from property

Guy Harvey Resort on St Augustine Beach

  • Pool
  • Pet-friendly
  • Parking included
  • Free WiFi
4.3 out of 5, Excellent, 2,448 reviews
The price is NZ$284
includes taxes & fees
27 Apr - 28 Apr
Guy Harvey Resort on St Augustine Beach

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Uncovered parking on site (USD 10.65 per day)
  • Onsite parking includes off-street options

Things to do

  • Hot tub
  • Outdoor pool

Family friendly

  • DVD player
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from 22 July 2024 to 31 March 2025 (completion date subject to change). The following areas are affected:
  • Front desk
  • Hallway
  • Lobby
Renovation work will only be conducted during working hours on weekdays. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 10.65 per day
  • Rollaway bed fee: USD 15 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) guidelines.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Castillo Real Hotel
Castillo Real Hotel St. Augustine
Castillo Real St. Augustine
Castillo Real Resort
Castillo Real Resort Hotel Hotel
Castillo Real Ascend Hotel Collection
Castillo Real Resort Hotel St. Augustine
Castillo Real Resort Hotel Hotel St. Augustine
Castillo Real an Ascend Hotel Collection Member

Frequently asked questions

What is the cancellation policy at Castillo Real Resort Hotel?

Castillo Real Resort Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Castillo Real Resort Hotel?

As of 19 Apr 2025, prices found for a 1-night stay for 2 adults at Castillo Real Resort Hotel on 27 Apr 2025 start from NZ$205.85, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Castillo Real Resort Hotel?

Yep, Castillo Real Resort Hotel has an uncovered self car park for USD 10.65 per day.

Are there any beaches close to Castillo Real Resort Hotel?

Yep, Castillo Real Resort Hotel is a short 2-minute walk from St. Augustine Beach. Fun beach activities include windsurfing, body boarding and parasailing.

Does Castillo Real Resort Hotel have a pool?

Yep, and guests love it! Castillo Real Resort Hotel has an outdoor pool.

What makes Castillo Real Resort Hotel a romantic place to stay?

1 hot tub, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Castillo Real Resort Hotel.

Is there a free airport shuttle available at Castillo Real Resort Hotel?

No, Castillo Real Resort Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Castillo Real Resort Hotel?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at Castillo Real Resort Hotel?

No, only service animals are allowed.

Castillo Real Resort Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 551 out of 1142 reviews
Rating 8 - Good. 261 out of 1142 reviews
Rating 6 - Okay. 165 out of 1142 reviews
Rating 4 - Poor. 87 out of 1142 reviews
Rating 2 - Terrible. 78 out of 1142 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Eduardo

Disliked: Staff & service
Stayed 3 nights in Jan 2025

4/10 Poor

Jose, Hialeah

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Property was under renovation including guest rooms,showers floor was stained, no soap or towel holders ,toilet paper was loose from wall ,restaurant etc etc holder was loose from wa
Stayed 2 nights in Jan 2025

10/10 Excellent

Dawid

Stayed 1 night in Jan 2025

8/10 Good

Guilherme, everett

Stayed 1 night in Jan 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is under construction. Dust everywhere. Show up early but no rooms ready, si when cane back at 430+, i was informed that water was out with no idea of when would be restored. Was sent to Best Western hotel
Stayed 1 night in Jan 2025

6/10 Okay

Martin

Travelled with family, Travelled with group
Disliked: Staff & service
I stayed at this hotel during the Christmas holiday and gave it three stars mainly because it is still under renovation. While I was aware from reviews that remodeling was ongoing, I didn’t expect the lobby to look like a construction site when we checked in. To my surprise, I had to sign a consent form acknowledging the remodeling and agreeing to stay at the hotel despite the conditions. This felt unusual and added to my disappointment. The staff weren’t rude, but they also didn’t go out of their way to make us feel welcome. For the price I paid, especially when compared to the Historic Inn I stayed at the night before, the overall experience felt subpar. The room we stayed in had been remodeled but hadn’t been fully completed yet. It had limited lighting, and the water in the shower was only lukewarm—not cold, but definitely not hot enough for a comfortable shower. Additionally, despite the hotel being relatively empty due to renovations, they still charged a $10 parking fee. Waiving this fee would have been a thoughtful gesture to offset the inconvenience caused by the construction. My suggestion is to wait until the renovations are complete before staying here. I’m expecting that once the remodeling is finished, this hotel will have a decent look and live up to the standards of a pricey resort.
Stayed 1 night in Dec 2024

4/10 Poor

michael

Disliked: Property conditions & facilities
When they said that it was being renovated, they didn’t say it was pretty much gutted completely. They should not have guest in this hotel at this time.
Stayed 2 nights in Jan 2025

6/10 Okay

Sue

Travelled with partner
Disliked: Staff & service
While our actual room was nice & roomy, the building was under construction, we were greeted very poorly & rudely, tried checking in 3 times & our room was finally ready for check in at 5:30 pm, front desk was so rude, kitchen a real desk, just a table in the middle of a construction zone, late check in due to lack of staff we assumed, had we known that this place was so unorganized, we would’ve never booked a room, I would not recommend staying here until they are completely finished updating & getting properly staffed. Terrible experience.
Stayed 1 night in Jan 2025

8/10 Good

Levy

Liked: Cleanliness, staff & service, room comfort

Architect's perspective.

The remodel finishes have to improve in order to improve the star rating.
Stayed 2 nights in Jan 2025

10/10 Excellent

Anisley

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un ambiente súper trankilo m gusto mucho a pesar k esta en reparaciónn es súper lindo
Stayed 2 nights in Jan 2025

2/10 Terrible

Eddie

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
False advertising. No amenities as advertised rooms were incomplete not offering all normal items and furnishings. No mention ANYWHERE that the property was under construction. By the time we checked end (later at night due to work) we had no other options. We were also “on the hook” due to our payment was processed. This property should not be listed as an option. It was far from being the “resort” hotel we were expecting. Unsatisfactory
Stayed 2 nights in Jan 2025

6/10 Okay

Billy

Disliked: Property conditions & facilities

Under Renovation

Hotel is in the process of transitioning to Hilton ownership and undergoing an extensive renovation. A lot of construction. No dining facilities, Room was sparse and bear. Maybe after renovation it will be better.
Stayed 1 night in Dec 2024

2/10 Terrible

Esther

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel has construction everywhere no water pressure at all. the service was terrible.
Stayed 3 nights in Dec 2024

2/10 Terrible

Lucas

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff of this location do not do their jobs, we requested room service more than five times in three days and no onemade up our room, my girlfriend and I eventually walked around the hotel and found towels and toilet paper ourselves Also, there was long hair and pubic hair still in the shower from the previous guests, which says they don’t even clean properly when they do get to cleaning rooms The showers are temperature controlled, but for the most part was still warmer than most of the hotels that we stayed at in Florida as everyone seems to have the heat dialled down.
Stayed 1 night in Jan 2025

2/10 Terrible

Lucas

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff of this location do not do their jobs, we requested room service more than five times in three days and no onemade up our room, my girlfriend and I eventually walked around the hotel and found towels and toilet paper ourselves Also, there was long hair and pubic hair still in the shower from the previous guests, which says they don’t even clean properly when they do get to cleaning rooms The showers are temperature controlled, but for the most part was still warmer than most of the hotels that we stayed at in Florida as everyone seems to have the heat dialled down.
Stayed 1 night in Jan 2025

2/10 Terrible

Lucas

Travelled with partner
Disliked: Cleanliness, amenities
We stayed for three nights and yes, they were booked on three separate reservations so It didn’t notify housekeeping every day but we went to the front desk three times and asked to have out room made up and even called down an additional two times and our room wasn’t made up a single time in three days and nobody ever seemed to care, my girlfriend and I walked around the hotel, and there was open doors for housekeeping services so we found our own towels and found some additional toilet paper on one of the cleaning carts. After spending close to C$1000 on the hotel for three nights having to find your own towels or knowing that the staff doesn’t care is a tough pill to swallow. There was also black hair and pubic hair in the shower from the previous guest, which shows you the rooms are not being cleaned properly, even when they will be attended to I gave you an extra star for service because the gentleman at the front desk is extremely accommodating and very friendly, either he never made the calls for housekeeping or housekeeping just didn’t care, but he was the only bright spot at your hotel was how friendly he was Showers also do not get hot here and they are temperature controlled, but they were still hotter than some of the other hotels we stayed at during our trip. Everyone seems to have the heat turned down in Florida.
Stayed 1 night in Jan 2025

6/10 Okay

Leismy

Travelled with family, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This property is under renovation. Expect dust and noise in the morning. Also, the quality of the work is not good..there are some uneven floors in the room or not good finishing of the work. The restaurant, Gym sauna and lobby are under construction.. the jacuzzi is open .. and the location is very convenient next to the beach and restaurants
Stayed 4 nights in Jan 2025

8/10 Good

Jose

Stayed 2 nights in Jan 2025

2/10 Terrible

Steven

Travelled with family
Worst experience ever getting a hotel. Will not recommend.
Stayed 1 night in Jan 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort

Terrible

The hotel was under construction…very dusty and room smelled. We didn’t have hot water and the front desk said “this hotel doesn’t have that hot of water”. We also had a spider in the bathroom. We had a 5 year old and was too much to try and change hotels.
Stayed 1 night in Jan 2025

6/10 Okay

ilya

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Average but has potential

staff was friendly and pleasant, room rate was lower which was good. Most ameneties were not available as its going thru a rebuild. No restaurant, no gym, lobby was under construction, pool was not heated and hot tub did not have jets working. Parking was $10 a night when there is a free public lot next door seemed chinsy to charge for parking when most of property was not available to use. Beach is walking distance which is very nice, overall once place is finished it should be very nice.
Stayed 2 nights in Jan 2025

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, amenities
Under construction but will be very nice when done great front desk people
Stayed 1 night in Jan 2025

2/10 Terrible

barabra

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This hotel is under construction but hasn’t nothing No even the light in the bathroom No microwave no fridge I think the need to close and open when they are ready
Stayed 1 night in Jan 2025

8/10 Good

Janet

Travelled with partner
Disliked: Amenities
Easy walk to beach.
Stayed 1 night in Jan 2025

8/10 Good

Simrit

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024