Harbour Front, Charlestown, St Austell, England, PL25 3NJ
Charlestown Harbour
1 min walk
Porthpean Beach
9 min drive
Eden Project
12 min drive
Newquay (NQY-Newquay Cornwall)
28 min drive
Room options
View all photos for Superior Double Room, Sea View
Superior Double Room, Sea View
Highlights
Heating
Smart TV
Renovated in 2024
Hairdryer
Bathrobes
Private bathroom
Electric kettle
Coffee/tea maker
16 sq m
Sea view
Sleeps 3
1 Double Bed
View all photos for Standard Cabin
Standard Cabin
Highlights
Heating
Smart TV
Renovated in 2024
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
Digital channels
5 sq m
Sleeps 1
1 King Bed
View all photos for Deluxe Double Room, 1 King Bed, Harbour View
Deluxe Double Room, 1 King Bed, Harbour View
Highlights
Heating
Smart TV
Renovated in 2024
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
Digital channels
16 sq m
Harbour view
Sleeps 2
1 King Bed
View all photos for Premium Double Room, 1 King Bed, Partial Sea View
Premium Double Room, 1 King Bed, Partial Sea View
Highlights
Heating
Smart TV
Renovated in 2024
Hairdryer
Bathrobes
Private bathroom
Electric kettle
Coffee/tea maker
16 sq m
Partial sea view
Sleeps 2
1 King Bed
View all photos for Classic Double Room
Classic Double Room
Highlights
Heating
Smart TV
Renovated in 2024
Hairdryer
Private bathroom
Electric kettle
Coffee/tea maker
Digital channels
14 sq m
Sleeps 3
1 King Bed
About the area
St Austell
At Pier House you'll be within steps of Charlestown Harbour and Charlestown Shipwreck and Heritage Centre. Highlights at this beach B&B include a restaurant and in-room free WiFi. .The bed & breakfast's own lounge bar is a nice place to enjoy a drink. Added amenities include free Wi-Fi in public areas and a terrace. .Near this 3.5-property class St Austell B&B, you'll find Eden Project.
Beach bed & breakfast with restaurant and bar/lounge
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A complete renovation of Pier House was completed in June 2024.
This 3.5-star St Austell bed & breakfast is smoke free.
23 guestrooms or units
3 levels
Front desk (limited hours)
Terrace
No smoking on site
Bar or lounge
Dining venue
Pier House offers 23 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and a hairdryer. 42-inch Smart televisions come with digital channels.
Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Minimum check-in age - 18
Check-out
Check-out before 10:30 AM
Special check-in instructions
The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
Renovations and closures
The following facilities are closed seasonally each year. They will be closed from 25 December to 25 December:
Bar/Lounge
Dining venue
Access methods
Front desk (limited hours)
Pets
No pets allowed
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cots (infant beds) are not available.
Payment types
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Nearby parking fee: GBP 8.00 per day (150 ft away)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash.
Property is also known as
Pier House Charlestown
Pier House Hotel Charlestown
Pier House Hotel St Austell
Pier House St Austell
Pier House B&B St Austell
Pier House Hotel
Pier House St Austell
Pier House Bed & breakfast
Pier House Bed & breakfast St Austell
Frequently asked questions
What is the cancellation policy at Pier House?
Pier House offers free cancellation on select room rates. Check out the cancellation policy for more info.
How much does it cost to stay at Pier House?
As of 3 Apr 2025, prices found for a 1-night stay for 2 adults at Pier House on 21 Apr 2025 start from NZ$291.45, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Are there any beaches close to Pier House?
Yep, Pier House is a short 11-minute walk from Duporth Beach.
Is there a free airport shuttle available at Pier House?
No, Pier House does not offer an airport shuttle service.
Is there a bar or restaurant at Pier House?
Yep, they've got a lounge bar and an onsite restaurant. The dining venue is closed seasonally each year from December 25 until December 25.
What time are check-in & check-out at Pier House?
Check-in begins at 3:00 PM. Check-out time is 10:30 AM.
Are pets allowed at Pier House?
No, pets are not allowed.
Pier House Reviews
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Went for a weekend away rooms are well soundproofed from the inn downstairs. Room was beautiful view was stunning. Staff really friendly and approachable and were really excited for us when my fiancé proposed to me during our stay
We liked everything. The staff were very friendly and helpful, the check in was good, the food good, the room good and the bedding and towels superb! I'm sure we'll be back.
Thank you,
Mary Stephenson
My first stay since the rebuild of the hotel. Rooms now have the wow factor as does the bar area.
Parking is local and free. The property is right on the harbour side some rooms having views out to sea.
Honestly cannot fault The Pier House. We stayed for one night for a couples getaway and from check in to check out we were so impressed! The lady who checked us in (I’m gutted we didn’t get her name!) was so friendly, explained everything and showed us to our room. We received a complimentary upgrade and our room was beautiful with a harbour view and everything you could need!
Special little touches like the radio on as you entered, a Korev each on the house in the mini fridge, dry robes in case you fancied a walk in the mizzle!
In the morning breakfast was plentiful and all of the staff are just so welcoming and attentive. Nothing is too much trouble. We finished our stay with a coffee and a game of Scrabble in the bar area!
We only live in Porthleven and came for an event at The Longstore just up the road, but will definitely be back. A little gem!
A fantastic hotel in Charlestown, great food and friendly staff, shown to your room on arrival is a nice touch. Plenty of coastal walks, dining options and a few bars to enjoyaround the harbour. 45 walk to St Austell brewery, worth booking a tour.
This has just been refurbished, to an excellant standard. The food is excellant too, this is how hotels should be. The rooms have all been refurbished to a very high standard, & very stylish. Worth noting that I got upgraded to a suite, pity I wasn’t staying longer
A pub/restaurant/hotel in the modern style of Fullers and Young's pubs in London. My bedroom (4) was small but very nicely decorated. As billed the bed was pushed against a wall so had I not been alone one of us would have been climbing over the other to get up to pee. There was the opportunity however to nose to tail. Lots of comfort but more than one occupying you wouldn't want to stay for more than a few nights. Brilliant overall.
What an absolute gem! It’s a shame we only stayed for one night. The room was beautifully decorated, clean and had everything you could possibly need and more, shower was superb. All staff were very friendly and helpful. Plenty of choice for breakfast, which was delicious. If we ever come back to Charlestown I wouldn’t even consider staying anywhere else but Pier House. Thank you for making us feel like home.
Excellent stay at The Pier House! Staff was extremely helpful with suggestions on things to do in the area. Beautiful setting on the Harbor. We had 3 meals there- lunch, dinner and breakfast that were just ok. A little disappointed in that part. But otherwise a very nice stay and excellent service by staff!
Easy check in and friendly staff. Parking a pain as you have to park in their sister company at the top of the road which fills up quickly. Room lovely decor however very small especially when you have luggage in there. Room 18 extremely noisy room kept awake by constant banging of doors in corridor which made our door rattle. Very hot room had window but view onto roof not nice. Bed was comfy, great shower. No instant coffee only a machine to try and work first thing in the morning after reading instructions. Breakfast was amazing and lots of it. Staff lovely. Had the most delicious fish and chips in the evening. Beautiful hotel in a gorgeous place
The hotel was beautiful and some lovely extras left in the room. My only problem was there was no one on reception when l arrived and no one to confirm where l could park. But otherwise it was superb.