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Royalton CHIC Antigua, An Autograph Collection All-Inclusive Resort – Adults Only

5.0 star property
Adults-only beachfront resort with 2 outdoor pools
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Royalton CHIC Antigua, An Autograph Collection All-Inclusive Resort – Adults Only

Chairman Sunset Overwater Bungalow Two Bedroom Suite Diamond Club | Terrace/patio
2 outdoor pools
Premium bedding, free minibar, in-room safe, individually decorated
7 restaurants, breakfast, lunch, dinner served; Italian cuisine
7 restaurants, breakfast, lunch, dinner served; Italian cuisine

Reviews

7.2 out of 10

Good

Popular amenities

  • Bar
  • All-inclusive
  • Spa
  • Air conditioning
  • Housekeeping
The price is NZ$1,074
includes taxes & fees
5 Jan - 6 Jan 2025

Explore the area

Map
Halcyon Road, St. John's, Saint John
  • Dickenson Bay Beach
    1 min walk
  • Cedar Valley Golf Club
    6 min drive
  • Runaway Bay Beach
    7 min drive
  • St. John's (ANU-V.C. Bird Intl.)
    21 min drive

Room options

View all photos for Luxury Beach front Room Diamond Club

Premium bedding, free minibar, in-room safe, individually decorated

Luxury Beach front Room Diamond Club

Highlights

Garden
Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free minibar items
TV
  • Ocean view
  • Sleeps 3
  • 2 Queen Beds OR 1 King Bed

View all photos for Luxury Pool View Room

View from room

Luxury Pool View Room

Highlights

Garden
Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free minibar items
TV
  • 30 sq m
  • Sleeps 3
  • 2 Queen Beds OR 1 King Bed

View all photos for Luxury Beach Front Room King Diamond Club

Premium bedding, free minibar, in-room safe, individually decorated

Luxury Beach Front Room King Diamond Club

Highlights

Garden
Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free minibar items
TV
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Garden View Room King

View from room

Luxury Garden View Room King

Highlights

Garden
Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free minibar items
TV
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Presidential Sunset Overwater Suite Diamond Club

View from room

Luxury Presidential Sunset Overwater Suite Diamond Club

Highlights

Garden
Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free minibar items
TV
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Junior Sunset Overwater Suite Diamond Club

Luxury Junior Sunset Overwater Suite Diamond Club

Luxury Junior Sunset Overwater Suite Diamond Club

Highlights

Garden
Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free minibar items
TV
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Garden view Room

View from room

Luxury Garden view Room

Highlights

Garden
Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free minibar items
TV
  • Sleeps 3
  • 2 Queen Beds OR 1 King Bed

View all photos for Luxury Ocean View Room

View from room

Luxury Ocean View Room

Highlights

Garden
Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free minibar items
TV
  • 39 sq m
  • Ocean view
  • Sleeps 3
  • 2 Queen Beds OR 1 King Bed

View all photos for Luxury Presidential Beach Front Swim Out One Bedroom Suite Diamond Club

Luxury Presidential Beach Front Swim Out One Bedroom Suite Diamond Club | View from room

Luxury Presidential Beach Front Swim Out One Bedroom Suite Diamond Club

Highlights

Garden
Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free minibar items
TV
  • 82 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Partial Ocean View Room Diamond Club

View from room

Luxury Partial Ocean View Room Diamond Club

Highlights

Garden
Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free minibar items
TV
  • 39 sq m
  • Sleeps 3
  • 2 Queen Beds OR 1 King Bed

View all photos for Chairman Sunset Overwater Bungalow Two Bedroom Suite Diamond Club

Premium bedding, free minibar, in-room safe, individually decorated

Chairman Sunset Overwater Bungalow Two Bedroom Suite Diamond Club

Highlights

Garden
Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free minibar items
TV
  • Ocean view
  • Sleeps 4
  • 2 King Beds

View all photos for Luxury Junior Suite Beach front Swim Out Diamond Club

View from room

Luxury Junior Suite Beach front Swim Out Diamond Club

Highlights

Garden
Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free minibar items
TV
  • 44 sq m
  • Ocean view
  • Sleeps 3
  • 2 Queen Beds OR 1 King Bed

View all photos for Luxury Presidential Beach Front Walkout One Bedroom Suite Diamond Club

Luxury Presidential Beach Front Walkout One Bedroom Suite Diamond Club | Beach

Luxury Presidential Beach Front Walkout One Bedroom Suite Diamond Club

Highlights

Garden
Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free minibar items
TV
  • 80 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Presidential Ocean Front One Bedroom Suite Diamond Club

View from room

Luxury Presidential Ocean Front One Bedroom Suite Diamond Club

Highlights

Garden
Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free minibar items
TV
  • 75 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Presidential Beach front One Bedroom Suite Diamond Club

View from room

Luxury Presidential Beach front One Bedroom Suite Diamond Club

Highlights

Garden
Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free minibar items
TV
  • 70 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Partial Ocean View Room King Diamond Club

View from room

Luxury Partial Ocean View Room King Diamond Club

Highlights

Garden
Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free minibar items
TV
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Ocean View Room King

View from room

Luxury Ocean View Room King

Highlights

Garden
Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free minibar items
TV
  • 39 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Pool view Room King

View from room

Luxury Pool view Room King

Highlights

Garden
Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free minibar items
TV
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Junior Suite Beach front Swim Out King Diamond Club

View from room

Luxury Junior Suite Beach front Swim Out King Diamond Club

Highlights

Garden
Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free minibar items
TV
  • 41 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Royalton Antigua, An Autograph Collection All-Inclusive Resort

Pool
All-inclusive
Spa
Kids pool
3.7 out of 5, Good, (711)
The price is NZ$995
for 1 night
includes taxes & fees
5 Jan - 6 Jan
Royalton Antigua, An Autograph Collection All-Inclusive Resort

About the area

St. John's

A luxury stay in St. John's awaits you at Royalton CHIC Antigua, An Autograph Collection All-Inclusive Resort – Adults Only. You'll be steps from Dickenson Bay Beach and 2.3 km (1.4 mi) from Marble Hill. Highlights at this all-inclusive resort include 7 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering can include hot stone massages, sports massages and facials along with aromatherapy and hydrotherapy. The restaurant, VESPA, serves Italian cuisine and is open for dinner. With 5 lounge bars to choose from, you can enjoy a drink at the resort. Spend the day at the beach where you'll find sunloungers. Other amenities include free Wi-Fi in public areas and a coffee shop/cafe. There's also the convenience of free valet parking. .In proximity to this 5-property class Dickenson Bay resort you'll find Jolly Beach.
View more Resorts in St. John'sOpens in a new window

What's nearby

  • Dickenson Bay Beach - 1 min walk
  • Heritage Quay - 6 min drive
  • Jolly Harbour Marina - 6 min drive
  • Runaway Bay Beach - 7 min drive
  • Galley Bay - 29 min drive

Getting around

  • St. John's (ANU-V.C. Bird Intl.) - 21 min drive

Restaurants

  • ‪Sips and Tips - ‬5 min drive
  • ‪Bayside Restaurant - ‬9 min walk
  • ‪Barefoot By The Sea - ‬15 min walk
  • ‪Anna's On The Beach Lounge & Restaurant - ‬15 min walk
  • ‪Eleanors - ‬8 min walk

About this property

Royalton CHIC Antigua, An Autograph Collection All-Inclusive Resort – Adults Only

Adults-only beachfront resort with 2 outdoor pools
Royalton CHIC Antigua, An Autograph Collection All-Inclusive Resort – Adults Only is an all-inclusive resort. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At Royalton CHIC Antigua, An Autograph Collection All-Inclusive Resort – Adults Only, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 7 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 5 bars/lounges. WiFi is free in public spaces. This all-inclusive resort also offers a garden and a terrace. Valet parking is free.

Smoking is allowed in designated areas at this 5-star St. John's resort.

  • 235 guestrooms or units
  • 7 dining venues
  • 5 bars or lounges
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Dry cleaning
  • Front desk (24 hours)
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Outdoor picnic space
  • ATM
  • Lift
  • Smoking in designated areas
  • Coffee shop
Royalton CHIC Antigua, An Autograph Collection All-Inclusive Resort – Adults Only offers 235 air-conditioned accommodations, which are accessible via exterior corridors, and features free minibar items and a safe. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Cable televisions are provided. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

This St. John's resort provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include hot stone massages, sports massages, facials and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 5 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe

Restaurants on site

  • ELEMENTS
  • HUNTER STEAKHOUSE
  • OLYMPUS
  • PESCARI
  • VESPA

Things to do

  • 2 outdoor pools
  • Fitness classes
  • Full-service spa
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Picnic area
  • Terrace

Full-service spa

  • Aromatherapy
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Royalton CHIC Antigua, An Autograph Collection All-Inclusive Resort – Adults Only

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash.

We should mention

  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Pets and service animals are not allowed on site.

Property is also known as

Royalton Chic Antigua
Royalton CHIC Antigua All Inclusive Resort Adults Only

Frequently asked questions

What is the cancellation policy at Royalton CHIC Antigua, An Autograph Collection All-Inclusive Resort – Adults Only?

Royalton CHIC Antigua, An Autograph Collection All-Inclusive Resort – Adults Only offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Royalton CHIC Antigua, An Autograph Collection All-Inclusive Resort – Adults Only?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Royalton CHIC Antigua, An Autograph Collection All-Inclusive Resort – Adults Only on 5 Jan 2025 start from NZ$1,073.73, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Royalton CHIC Antigua, An Autograph Collection All-Inclusive Resort – Adults Only?

Yep, Royalton CHIC Antigua, An Autograph Collection All-Inclusive Resort – Adults Only has free valet parking.

Are there any beaches close to Royalton CHIC Antigua, An Autograph Collection All-Inclusive Resort – Adults Only?

Yep, Royalton CHIC Antigua, An Autograph Collection All-Inclusive Resort – Adults Only is a short 1-minute walk from Dickenson Bay Beach.

Is there a spa on site at Royalton CHIC Antigua, An Autograph Collection All-Inclusive Resort – Adults Only?

Yep, there is an onsite spa at Royalton CHIC Antigua, An Autograph Collection All-Inclusive Resort – Adults Only. You'll enjoy heaps of services like facials and body treatments, as well as hot stone massages.

Does Royalton CHIC Antigua, An Autograph Collection All-Inclusive Resort – Adults Only have a pool?

Royalton CHIC Antigua, An Autograph Collection All-Inclusive Resort – Adults Only has 2 outdoor swimming pools.

What luxury perks are available at Royalton CHIC Antigua, An Autograph Collection All-Inclusive Resort – Adults Only?

Royalton CHIC Antigua, An Autograph Collection All-Inclusive Resort – Adults Only features 2 outdoor pools, a full-service spa and 7 restaurants. All guestrooms come with premium bedding, 24-hour room service and free minibar items.

What makes Royalton CHIC Antigua, An Autograph Collection All-Inclusive Resort – Adults Only a romantic place to stay?

Ocean-view dining and 24-hour room service, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Royalton CHIC Antigua, An Autograph Collection All-Inclusive Resort – Adults Only.

Is Royalton CHIC Antigua, An Autograph Collection All-Inclusive Resort – Adults Only family-friendly?

No, Royalton CHIC Antigua, An Autograph Collection All-Inclusive Resort – Adults Only is an adults-only property.

Is there a free airport shuttle available at Royalton CHIC Antigua, An Autograph Collection All-Inclusive Resort – Adults Only?

No, Royalton CHIC Antigua, An Autograph Collection All-Inclusive Resort – Adults Only does not offer an airport shuttle service.

Is there a bar or restaurant at Royalton CHIC Antigua, An Autograph Collection All-Inclusive Resort – Adults Only?

Yep, you can grab a meal at Royalton CHIC Antigua, An Autograph Collection All-Inclusive Resort – Adults Only's onsite restaurant that serves Italian cuisine.

What time are check-in & check-out at Royalton CHIC Antigua, An Autograph Collection All-Inclusive Resort – Adults Only?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Royalton CHIC Antigua, An Autograph Collection All-Inclusive Resort – Adults Only?

No, pets and service animals are not allowed.

Royalton CHIC Antigua, An Autograph Collection All-Inclusive Resort – Adults Only Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 43 out of 126 reviews" "
Rating 8 - Good. 28 out of 126 reviews" "
Rating 6 - Okay. 29 out of 126 reviews" "
Rating 4 - Poor. 12 out of 126 reviews" "
Rating 2 - Terrible. 14 out of 126 reviews" "

8.6/10

Cleanliness

7.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Tenesha Beverly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was beautiful and very entertaining many food options
Stayed 3 nights in Sep 2024

8/10 Good

Angela

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly and attentive.
Stayed 5 nights in Sep 2024

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

2/10 Terrible

Shauntay

Travelled with group
Disliked: Staff & service
The property had false advertisement for the room that I booked. I paid for an ocean view and got a pool view room. After many attempts to get the proper room or refunded for what I paid for an ocean view I was told that they weren’t going to do anything after moving me to a room that was above the pool view room I initially got that. The second room was just a better view of the POOL which is not what I paid hundreds of dollars more for. Horrible customer service for the people at check in
Stayed 5 nights in Aug 2024

2/10 Terrible

AdaChantele

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I picked this property to share with my best friend for our birthdays. The first night we stayed there our room was robbed and they took almost 700 dollars between the both of us. Let me explain. Upon arrival to our room 1217 i noted that the key fob didn’t work, our refrigerator was warm and the safe didn’t work. Immediately went to the front desk to fix the room key thing and report the other two things. Normally I would have waited for the safe to be fixed but we had a large party of friends there and we left with them to go to Shirley heights. It was there last night there and MY birthday. So we wanted to have fun and go with them. So we didn’t wait. The bus left at 4pm We changed and left to meet the bus at like 3:50 It’s important to note I didn’t have a need to open my suitcase because all my stuff I needed was in my carry on in case my suitcase didn’t make it. We left and return to our room looking shook. Upon further investigation we saw that they took money from me and my best friend. The thing is they thought we could come back drunk, or that we would t notice they took money from both of us because they took some not all. We sat there in shock and then call for the manager. We reported the events and time they they occurred. They took our report and asked if we wanted to report it to the police . Yes! So instead of being outside with our friends, we were giving statements into the early morning . No one offered anything to us. There is more! See the comments.
Stayed 6 nights in Aug 2024

2/10 Terrible

Ikia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible
A few of the staff members like Shakida,( best bartender ) MK ( signature hookah) Akeila ( friendliest waitress ) Ranjae,( Diamond pool) Rashown, ( great entertainer) Jun(taxi driver) Salwa ( front desk ) Shereese ( butler ) Ersa( awesome ) we’re exceptional. However, everyone else was not inviting at all. Nobody says good morning unless you initiate the conversation. Nobody asks you if you need anything, it’s like pulling teeth to get your room cleaned or mini bar restocked. The swim out pool on the Diamond club side was a joke. You can’t swim anywhere. There’s beach chairs full of people and 3 feet of water. Very disappointing. This hotel was advertised as being a “new” hotel and it isn’t. It’s very dated in my opinion. You can tell it was a newly renovated hotel. But lacked in appearance. The amount of money we spent to stay here definitely wasn’t worth it at all. I’ve stayed at numerous properties, including Royaltonchic punta Cana and this property was by far the absolute worst. The food was terrible ! I was also asked to pay my bill a day prior to me checking out of the resort because it was over $800. Which by the way I had a card on hold and there was never any mention of a “ cap” or maximum you can spend before you have to payout. I’ve never had this happen to me ever. Customer service sucks here!Outside of the staff members mentioned above some training needs to be done. I will NEVER return to this resort. Royaltonchic Antigua is horrible !!!DO NOT STAY HERE
Stayed 5 nights in Sep 2024

4/10 Poor

Naeem

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Nice resort but food is poor and property is new, staff not fully trained yet
Stayed 5 nights in Sep 2024

8/10 Good

Avinash

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kind and courteous staff, a must visit
Stayed 3 nights in Sep 2024

6/10 Okay

Shakira

Stayed 3 nights in Aug 2024

8/10 Good

Evelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property with room for improvement, lacking towels and running out of food, staff was great
Stayed 5 nights in Aug 2024

10/10 Excellent

Adam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely beautiful
Stayed 7 nights in Jul 2024

8/10 Good

Selena, Cockeysville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In a year or two this will be a top notch hotel. It’s still new and management is still figuring things out. My only complaints is the extended amount of time it takes to get room service and the fact that they ran out of certain food menu items more than once.
Stayed 5 nights in Jul 2024

8/10 Good

BUTEAU

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024

6/10 Okay

Amer

Liked: Cleanliness, staff & service
Honestly the resort is beautiful and well maintained with friendly people. The one thing that disappointed me was the promptness of service when calling the front desk for towels etc they were really slow at delivering to the room. We couldn't even get beach towels and no one told us there was a cabana by the pool with towels until we discovered it. When we went to check out the receptionist clipped my bracelet and refused to let me keep it for keepsake. She said I would have to pay $150 to keep it. I was disappointed also with activities on the resort they were minimal. Not much to do at night. They have loud music playing near the coffee shop nightly but there needs to be more entertainment in my opinion.
Stayed 5 nights in Aug 2024

8/10 Good

Samantha

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Aug 2024

8/10 Good

Shayla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach and seaweed not being cleaned up
Stayed 4 nights in Aug 2024

2/10 Terrible

Verified traveller

Disliked: Staff & service
Don't Book It. Outrageously ill prepared food
Please do not recommend this hotel to anyone until they have fixed some of the major issues like the food. We pay lots of money for the food and I was sick the entire weekend and had diarrhea after every meal. It was the only place I ate in my 4 days there and I was sick the entire time. There is something terribly wrong with how the food is being prepared, stored, cooked, and managed there. Others guests i spoke to were also sick from the food and others chose to go to the supermarket to purchase food so as not to eat at the hotel. There was not one night that the restaurants were crowded or that I had to wait to be seated. With over 400 at the hotel, all of the restaurants were empty every night. I DO NOT RECOMMEND THIS PLACE TO ANYONE unless you can just enjoy the property and eat elsewhere.
Stayed 3 nights in Aug 2024

2/10 Terrible

destyni

Liked: Cleanliness
Disliked: Staff & service
This hotel is fairly new; they have ALOT. Of things to work on before they can even be considered as a 5 star property.
Stayed 3 nights in Aug 2024

4/10 Poor

Nana

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
  Reluctantly gave this resort a 1-star rating because the survey wouldn't allow a 0. Unfortunately, this was one of the worst resort experiences I’ve ever had, from Day 1 to Day 6.   **Check-In:** Upon arrival, even though I had fully paid for the room and arrived early, I was informed that my room wasn't ready. While I understood the need to wait, I was disappointed when I couldn’t get my room number to access the Wi-Fi, despite having already paid in full.   **Event Hosting:** My cousin celebrated her 40th birthday here, bringing 24 guests. The food provided was cold and disgusting. Example, Mediterranean restaurant lost our reservation, took 2 hours to bring out our main dishes, then when they came our food was cold and we were served cajun potato wedges as our potato sides…in a Mediterranean restaurant. Although it was Antigua Carnival, the resort was less crowded than usual, so it was surprising that essentials like rum and glasses were in short supply.   **Staff and Service:** While the staff were friendly, they seemed disengaged and often blurred the lines between personal interaction and professionalism. Instead of providing efficient service, they were more interested in socializing and were often bothered when we asked to be serviced. At my cousins birthday dinner, the staff was more focused on partying with us than serving us.   **Housekeeping Issues:** Towels were scarce, and housekeeping frequently ignored our "Do Not Disturb/Clean" signs, entering our rooms un
Stayed 1 night in Aug 2024

10/10 Excellent

Tanya

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s something small but they need a shelf in the shower to hold your body wash the only place to put it is on the back of the toilet.
Stayed 7 nights in Aug 2024

8/10 Good

Jerome

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Its in a good location
Stayed 5 nights in Aug 2024

10/10 Excellent

Evelyn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The convenience was a plus as well as the food selection. I would have liked for some type of shelving for my bath supplies but I would say that was the only negative
Stayed 7 nights in Aug 2024

6/10 Okay

Shalini

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Jul 2024

6/10 Okay

Tyesha, Brooklyn

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The Resort was clean. The food options were limited. Need more variety with food. Staff was not attentive. For example- the staff at dinning and on the beach doesn't come around and ask if you need another drink. They are quick to come pick up your plate. Entertainment at evening shows was not good. Resort was boring.
Stayed 5 nights in Jul 2024