8/10 Good
terrell
28 Dec 2024
Liked: Cleanliness, amenities, property conditions & facilities
This is my 1st stay in December. Last year we stayed 1 night during new yrs but did not enjoy our stay because our room was not clean and security wouldn't let my 35yr old married son in the casino gambling area. He left his drivers licenses in his vehicle at home because he road with me and forgot get it. He has a membership and had his drivers licenses photo copy in an email that he sent to his job. Security still refused to let him in. He does look young but has a few strings of grey in his mustache. Security said they usually let folks in if they look over 21. My son does look young but not under 21. We had a great time this go round. We gambled and won more than we lost. Our rooms were remodeled and clean. Security was kind. The only problem was front desk. They seldom answer the phone. So I decided to let the phone ring and go down to see if it was crowded. Not one person was in the lobby. As I approached the front desk the phone was ringing and the young lady was just sitting there by herself. I told her that it was me calling. It didn’t seem to phase her at all. After I ended my call, the hotel phone started to ring again. No one answered. This is terrible.
terrell
Stayed 4 nights in Dec 2024
