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Embassy Suites by Hilton St. Louis Downtown

4.0 star property
Hotel with free breakfast, steps from America's Center Convention Complex
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Embassy Suites by Hilton St. Louis Downtown

Exterior
Indoor pool
1 bedroom, premium bedding, pillow-top beds, in-room safe
Breakfast and dinner served, American cuisine
Breakfast and dinner served, American cuisine

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Breakfast included
    Breakfast included
  • Bar
    Bar
  • Pool
    Pool
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Gym
    Gym
The price is NZ$239
includes taxes & fees
17 Nov - 18 Nov

Explore the area

Map
610 N 7th St, St. Louis, MO, 63101
  • America's Center Convention Complex
    2 min walk
  • Dome at America’s Center
    3 min walk
  • Horseshoe St. Louis Casino
    8 min walk
  • St. Louis, MO (CPS-St. Louis Downtown)
    12 min drive

Room options

View all photos for Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (2 Queens and 1 Sofa Bed)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (2 Queens and 1 Sofa Bed)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Renovated in 2024
  • 52 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, Accessible (2 Queens with Sofabed)

50-inch flat-screen TV with cable channels, TV, Netflix

Suite, Accessible (2 Queens with Sofabed)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Renovated in 2024
  • 52 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Premium Suite, Non Smoking, Refrigerator & Microwave (2 Queens with Sofabed)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Premium Suite, Non Smoking, Refrigerator & Microwave (2 Queens with Sofabed)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Renovated in 2024
  • 52 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking, Refrigerator & Microwave

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 1 Queen Bed with Sofa bed, Non Smoking, Refrigerator & Microwave

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Renovated in 2024
  • 52 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Premium Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave

1 bedroom, premium bedding, pillow-top beds, in-room safe

Premium Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Renovated in 2024
  • 52 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Roll-in Shower)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Roll-in Shower)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Renovated in 2024
  • 52 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Renovated in 2024
Blackout curtains
  • 52 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed, Non Smoking (Conference)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Executive Suite, 1 King Bed with Sofa bed, Non Smoking (Conference)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Renovated in 2024
  • 74 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Refrigerator & Microwave

Suite, 1 King Bed with Sofa bed, Refrigerator & Microwave | Living area

Suite, 1 King Bed with Sofa bed, Refrigerator & Microwave

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Renovated in 2024
  • 74 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Renovated in 2024
  • 52 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Renovated in 2024
  • 52 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior
Hyatt Regency St. Louis at The Arch
Pet-friendly
Free WiFi
Restaurant
Air conditioning
4.2 out of 5, Very good, (3467)
The price is NZ$309
for 1 night
includes taxes & fees
19 Nov - 20 Nov
Hyatt Regency St. Louis at The Arch

About the area

St. Louis

Embassy Suites by Hilton St. Louis Downtown puts you in the heart of St. Louis, within steps of popular attractions like America's Center Convention Complex and Dome at America’s Center. Highlights at this hotel include a restaurant, an indoor swimming pool and a complimentary breakfast. .The restaurant, Atrium Restaurant & Bar, serves American cuisine and is open for breakfast and dinner. For a drink, you can stop by the hotel's own lounge bar. 5000 square feet (450 square metres) of event facilities include 6 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Other amenities include a gym, a free manager's reception and Wi-Fi in public areas. There's also the convenience of valet parking. .Attractions within a 15-minute walk of this 4-property class Downtown St. Louis hotel include Busch Stadium and Gateway Arch.

What's nearby

  • Dome at America’s Center - 3 min walk
  • Busch Stadium - 12 min walk
  • Gateway Arch - 13 min walk
  • Enterprise Center - 18 min walk
  • St. Louis Union Station - 2 min drive

Getting around

  • Convention Center Station - 2 min walk
  • St. Louis Gateway Station - 3 min drive
  • Lambert-St. Louis International Airport (STL) - 19 min drive

Restaurants

  • ‪Sugarfire Smoke House - ‬2 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪The Over Under Bar Grill - ‬4 min walk
  • ‪Sushi Ai - ‬6 min walk
  • ‪Renaissance Concierge Lounge - ‬3 min walk

About this property

Embassy Suites by Hilton St. Louis Downtown

Hotel with free breakfast, steps from America's Center Convention Complex
Embassy Suites by Hilton St. Louis Downtown offers its guests an indoor pool and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site and WiFi is available in public spaces for a fee.

A 24-hour business centre and 6 meeting rooms are available. Event space at this hotel measures 5000 square feet (450 square metres) and includes conference space. A vending machine, gift shops/newsstands, and concierge services are also featured at the business-friendly Embassy Suites by Hilton St. Louis Downtown. Parking is available for a fee. A complete renovation of Embassy Suites by Hilton St. Louis Downtown was completed in April 2024.

This 4-star St. Louis hotel is smoke free.

  • 1 building
  • 212 guestrooms or units
  • 4 levels
  • 5000 sq ft of conference space
  • 450 sq. m of conference space
  • Built in 2011
  • Cooked-to-order breakfast (free)
  • Manager's reception (free)
  • Deli
  • Business centre (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Embassy Suites by Hilton St. Louis Downtown offers 212 air-conditioned accommodations with MP3 docking stations and laptop-compatible safes. This accommodation is furnished with queen sofa beds. Pillowtop beds feature premium bedding. 50-inch flat-screen televisions come with premium cable channels, pay-per-view films and Netflix. Fridges, microwaves and espresso makers are provided.

This St. Louis hotel provides wireless Internet access (speed: 50+ Mbps) for a surcharge. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested. Housekeeping is provided once per stay.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (USD 10.95 per day)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: WiFi (USD 10.95 per day)

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered valet parking on site (USD 47 per day; includes in/out privileges)

Food and drink

  • Free cooked-to-order breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Atrium Restaurant & Bar
  • Room Service

Family friendly

  • Free cot
  • Grocery/convenience store
  • Highchair
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Separate bedroom
  • Snack bar/deli
  • Travel cot

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Business services

  • 24-hour business centre
  • 5,000 square feet of conference space
  • 6 meeting rooms
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 2011
  • Communal living room
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Queen sofa bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels
  • Hulu
  • MP3 dock
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests are required to download the property's Hilton Honors mobile app before check-in

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30.00 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 10.95 per day (rates may vary)
  • Fee for wireless Internet in public areas: USD 10.95 per day (rates may vary)
  • Valet parking fee: USD 47.00 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 30.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Parties and events are allowed on site
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Parties and events are allowed on site. For guests' safety, the property includes a smoke detector and window guards in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Hotel St. Louis Downtown
Embassy Suites St. Louis Downtown
Embassy Suites Hilton St. Louis Downtown Hotel
Embassy Suites Hilton St. Louis Downtown
Embassy Suites Hilton St Loui
Embassy Suites by Hilton St. Louis Downtown Hotel
Embassy Suites by Hilton St. Louis Downtown St. Louis
Embassy Suites by Hilton St. Louis Downtown Hotel St. Louis

Frequently asked questions

What is the cancellation policy at Embassy Suites by Hilton St. Louis Downtown?

Embassy Suites by Hilton St. Louis Downtown offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Embassy Suites by Hilton St. Louis Downtown?

As of 5 Nov 2024, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton St. Louis Downtown on 17 Nov 2024 start from NZ$239.18, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Embassy Suites by Hilton St. Louis Downtown?

Yep, Embassy Suites by Hilton St. Louis Downtown has secured covered valet parking with in/out privileges for USD 47.00 per day.

Does Embassy Suites by Hilton St. Louis Downtown have a pool?

Embassy Suites by Hilton St. Louis Downtown has an indoor pool.

What makes Embassy Suites by Hilton St. Louis Downtown a romantic place to stay?

A champagne service and romance packages, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Embassy Suites by Hilton St. Louis Downtown.

Is Embassy Suites by Hilton St. Louis Downtown family-friendly?

You bet! With amenities such as children's meals and a corner/local shop, as well as highchairs and free infant beds in the guestrooms, it's no surprise that Embassy Suites by Hilton St. Louis Downtown is a hit with families.

Does Embassy Suites by Hilton St. Louis Downtown serve breakfast?

Yep, our travelers adore the free cooked-to-order brekkie here! Available weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM, this is the place to fuel up for a big day of adventure.

Is there a free airport shuttle available at Embassy Suites by Hilton St. Louis Downtown?

No, Embassy Suites by Hilton St. Louis Downtown does not offer an airport shuttle service.

Is there a bar or restaurant at Embassy Suites by Hilton St. Louis Downtown?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Embassy Suites by Hilton St. Louis Downtown?

Check-in begins at 4:00 PM. Check-out time is noon.

Embassy Suites by Hilton St. Louis Downtown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 642 out of 1057 reviews" "
Rating 8 - Good. 218 out of 1057 reviews" "
Rating 6 - Okay. 84 out of 1057 reviews" "
Rating 4 - Poor. 57 out of 1057 reviews" "
Rating 2 - Terrible. 56 out of 1057 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Hasan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Starla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Embassy Suites has a great curbside valet service with reasonable $47/day parking rates. Almost everything we wanted to see was within walking distance - food, the Gateway Arch, Eads Bridge, and Cards game. The area must be in the middle of renovation bc the streets were well maintained with greenery and landscaping, but several businesses near the riverside were closed or under repair. The complimentary evening drinks and snacks from the hotel was great for my husband and me and the kids.
Stayed 2 nights in Aug 2024

2/10 Terrible

Donald

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Kasey

👍
Stayed 1 night in Jul 2024

10/10 Excellent

Abby

Stayed 1 night in Aug 2024

6/10 Okay

Shelley

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
I would say once upon a time this hotel was excellent. The rooms were spacious, large dining area with a fabulous reception and breakfast. However, our room’s pull out couch was covered in crumbs when I went to use it. They told me they could not clean the bed, but would be able to give me clean sheets. The cook at the restaurant’s grill yelled at my child and me for taking silverware (she wanted us to take plastic ware). The hot tub was out of order. Also the pool was cloudy. The hotel has so much potential, but should be marked average.
Stayed 1 night in Aug 2024

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Choice
We really enjoyed our stay! Excellent customer service and the room was clean, modern, and spacious. We will definitely stay here again! It is also within walking distance to Busch Stadium and several good restaurants.
Stayed 1 night in Jul 2024

6/10 Okay

C

Travelled with family
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Bathroom extremely small, breakfast was great. Valet service very quick. All attractions are within walking distance.
Stayed 2 nights in Jul 2024

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was spacious and quiet. We appreciated that the room we stayed in was updated and cleanly.
Stayed 1 night in Jul 2024

6/10 Okay

Tamera

Travelled with family
Ok stay
Stayed 2 nights in Jul 2024

8/10 Good

Meredith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

6/10 Okay

Jeremy

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
Average
The hotel staff was very friendly, helpful and informative. They were quick to assist with anything we needed. Hot tub was not in working condition. Our bathroom wasn’t very clean and the pull out couch had no sheet and they only supplied a pillow and small blanket.Within walking distance of everything downtown.
Stayed 2 nights in Jul 2024

6/10 Okay

Bridget, Jasper

Stayed 2 nights in Jul 2024

2/10 Terrible

sergio, cincinnati

Business traveller
Disliked: Staff & service, amenities
When entering an elevator a pitbull lunged and growled. The kid holding the leash could barely handle the dog. Horrible experience, hotel personal were no chalant, “this is a pet friendly hotel and we do not discriminate against dog’s races. Took 25 minutes to check in My room was not turned over for my 2nd night They gave me another room. The shower handle did not work properly so no say to take a shower. Worst hotel by far
Stayed 2 nights in Jul 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay with kids! Very spacious and a friendly staff!
Stayed 2 nights in Jul 2024

4/10 Poor

Klaire

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Not worth the price!
Too expensive. $300/night $47/night for parking, pay for wifi. Nothing special for that price, yes the rooms are suites but its still just a typical standard room. The pillows go flat, we had a room for 6 and there were only 4 towels and 1 pillow for the pull out couch. Room never got comfortably cold even though the AC ran all the time. Bathroom sink clogged, stained pillow and comfortor. LOTS of street noise at night (yes not hotel fault, just how it is being downtown). Wait for breakfast was about 20-30 min line everyday. Constantly running out of food or drinks and having to find an employee to refill. Very small indoor pool and hot tub did not work. Staff was superb! Front desk, valet, housekeeping, food service workers- all amazing with great customer service.
Stayed 2 nights in Jul 2024

10/10 Excellent

Cincelia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Bree

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay!
The staff is great. Very helpful and friendly. Our room was fairly clean (shower/bathroom floors needed some attention) and our room was spacious! The bed was comfortable. The ice maker on our floor was broke our entire stay :(
Stayed 3 nights in Jul 2024

10/10 Excellent

Enrique

Stayed 2 nights in Jul 2024

10/10 Excellent

Vita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff at the front desk were pleasant and very helpful. The hotel’s courtesy 5:30 snack and drinks are great. The area has a lt in f homeless people walking around. Awesome location downtown to everything vv
Stayed 4 nights in Jul 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

Allison

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The pool was very small and only 3 ft deep. There was not much room for my kids to play. Also the hot tub was drained and there were no towels at the pool. At breakfast there were long lines and we had to wait for multiple things to be refilled.
Stayed 1 night in Jul 2024