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Marriott St. Louis Grand

4.0 star property
Hotel with a 24-hour fitness centre, steps from National Blues Museum
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Marriott St. Louis Grand

Property amenity
Exterior
Premium bedding, memory-foam beds, in-room safe, desk
Exterior
Reception

Reviews

8.0 out of 10

Very good

Popular amenities

  • Gym
  • Restaurant
  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Room service
    Room service
  • Housekeeping
    Housekeeping

Explore the area

Map
800 Washington Ave, St. Louis, MO, 63101
  • America's Center Convention Complex
    2 min walk
  • Dome at America’s Center
    5 min walk
  • Gateway Arch National Park
    9 min walk
  • St. Louis, MO (CPS-St. Louis Downtown)
    11 min drive

Room options

View all photos for Room, 2 Double Beds, Non Smoking

Premium bedding, memory-foam beds, in-room safe, desk

Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Junior Suite, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Memory foam bed
Private bathroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite, 2 Double Beds

Premium bedding, memory-foam beds, in-room safe, desk

Executive Suite, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Memory foam bed
  • 62 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking

Premium bedding, memory-foam beds, in-room safe, desk

Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Sofa bed - double
Premium bedding
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, memory-foam beds, in-room safe, desk

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Memory foam bed
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, memory-foam beds, in-room safe, desk

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Memory foam bed
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, memory-foam beds, in-room safe, desk

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Sofa bed - double
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

Premium bedding, memory-foam beds, in-room safe, desk

Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Memory foam bed
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Memory foam bed
Private bathroom
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed, Corner (Mobility Accessible, Tub)

Premium bedding, memory-foam beds, in-room safe, desk

Executive Suite, 1 King Bed with Sofa bed, Corner (Mobility Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Sofa bed - double
Premium bedding
Memory foam bed
  • 62 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, memory-foam beds, in-room safe, desk

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Memory foam bed
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, memory-foam beds, in-room safe, desk

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Memory foam bed
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed, Non Smoking, Corner

55-inch flat-screen TV with satellite channels, TV, Netflix

Executive Suite, 1 King Bed with Sofa bed, Non Smoking, Corner

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Memory foam bed
  • 62 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior
Hyatt Regency St. Louis at The Arch
Pet-friendly
Free WiFi
Restaurant
Air conditioning
4.2 out of 5, Very good, (3487)
The price is NZ$379
for 1 night
includes taxes & fees
6 Dec - 7 Dec
Hyatt Regency St. Louis at The Arch

About the area

St. Louis

Marriott St. Louis Grand places you in the centre of St. Louis, steps from National Blues Museum and within a short 5-minute stroll of Dome at America’s Center. Highlights at this hotel include a restaurant, a 24-hour gym and a bar/lounge. .The restaurant, Zenia Bar & Grille, serves American cuisine and is open for breakfast, lunch and dinner. 20106 square feet (1868 square metres) of event facilities include 43 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Cooked-to-order breakfast is available on weekdays between 6:30 AM and 11:00 AM and on weekends between 6:30 AM and noon. There's also the convenience of valet parking. .Places within a 15-minute walk of this 4-property class Downtown St. Louis hotel include Busch Stadium and Gateway Arch.

What's nearby

  • Dome at America’s Center - 5 min walk - 0.4 km
  • Busch Stadium - 11 min walk - 0.9 km
  • Gateway Arch - 14 min walk - 1.2 km
  • Enterprise Center - 16 min walk - 1.4 km
  • St. Louis Union Station - 2 min drive - 1.8 km

Getting around

  • St. Louis Gateway Station - 3 min drive
  • Convention Center Station - 3 min walk
  • Lambert-St. Louis International Airport (STL) - 19 min drive

Restaurants

  • ‪Sugarfire Smoke House - ‬3 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪The Over Under Bar Grill - ‬2 min walk
  • ‪Sushi Ai - ‬5 min walk
  • ‪Renaissance Concierge Lounge - ‬1 min walk

About this property

Marriott St. Louis Grand

Hotel with a 24-hour fitness centre, steps from National Blues Museum
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and 43 meeting rooms.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 20106 square feet (1868 square metres) and includes a conference centre. A 24-hour fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Marriott St. Louis Grand. For a fee, parking is available.

This 4-star St. Louis hotel is smoke free.

  • 1 building
  • 917 guestrooms or units
  • 21 levels
  • 20106 sq ft of conference space
  • 1868 sq. m of conference space
  • Deli
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Corner/local shop
  • Gift shop
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Marriott St. Louis Grand offers 917 accommodations with a safe and coffee/tea makers. Memory foam beds feature premium bedding. 55-inch flat-screen televisions come with premium satellite channels and Netflix. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

In-room wireless Internet access (speed: 50+ Mbps) is available for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Fridges, hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

American (Sign language), English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (USD 35 per day)
  • Secured, covered valet parking on site (USD 53 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 6:30 AM to noon on weekends; USD 19.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • 8th Street Pantry
  • Starbucks
  • Zenia Bar & Grille

Family friendly

  • Grocery/convenience store
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • 43 meeting rooms
  • Computer station
  • Conference centre (20,106 square foot of space)

Outdoors

  • In a nature reserve

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Grab bar in shower (99 centimetre high)
  • Grab bar near toilet (86 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (104 centimetre wide door)
  • Low-height view port in door
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 21 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium satellite channels
  • Netflix

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 19.95 per person
  • Fee for in-room wireless Internet: USD 14.95 per day (rates may vary)
  • Covered self-parking fee: USD 35 per day (in/out privileges)
  • Valet parking fee: USD 53 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a deadlock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. For guests' safety, the property includes a deadlock in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Renaissance St. Louis Grand
Renaissance St. Louis Grand Hotel
St. Louis Grand Hotel
St. Louis Grand Renaissance Hotel
Marriott St. Louis Grand Hotel
Marriott St. Louis Grand
Renaissance St. Louis Grand And Suites
Renaissance St. Louis Grand Hotel Saint Louis
Marriott St. Louis Grand Hotel
Renaissance Saint Louis
Marriott St. Louis Grand St. Louis
Marriott St. Louis Grand Hotel St. Louis

Frequently asked questions

What is the cancellation policy at Marriott St. Louis Grand?

Marriott St. Louis Grand offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Marriott St. Louis Grand?

As of 22 Nov 2024, prices found for a 1-night stay for 2 adults at Marriott St. Louis Grand on 28 Nov 2024 start from NZ$274.12, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Marriott St. Louis Grand?

Yep, Marriott St. Louis Grand has a secured covered self car park with in/out privileges for USD 35 per day.

What makes Marriott St. Louis Grand a romantic place to stay?

A champagne service and a lounge bar, as well as memory foam beds in the guestrooms, all help set the scene for a romantic weekend at Marriott St. Louis Grand.

Does Marriott St. Louis Grand serve breakfast?

Yeah, cooked-to-order brekkie is available weekdays between 6:30 AM and 11:00 AM and weekends from 6:30 AM to noon.

Is there a free airport shuttle available at Marriott St. Louis Grand?

No, Marriott St. Louis Grand does not offer an airport shuttle service.

Is there a bar or restaurant at Marriott St. Louis Grand?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Marriott St. Louis Grand?

Check-in begins at 4 PM. Check-out time is 11 AM.

Are pets allowed at Marriott St. Louis Grand?

No, only service animals are allowed.

Marriott St. Louis Grand Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 470 out of 1000 reviews" "
Rating 8 - Good. 241 out of 1000 reviews" "
Rating 6 - Okay. 149 out of 1000 reviews" "
Rating 4 - Poor. 88 out of 1000 reviews" "
Rating 2 - Terrible. 52 out of 1000 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Jay

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel needs to hire employees with more energy and can smile.
Stayed 2 nights in Aug 2024

10/10 Excellent

Kira

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot to stay if you are heading to a Baseball game and wanting to be able to walk around the area.
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
It was within walking distance to the stadium.
Stayed 1 night in Jul 2024

10/10 Excellent

douglas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in and out was fast. room was clean and had everything that was expected
Stayed 1 night in Aug 2024

8/10 Good

Angela

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Paul, Sikeston

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
This property certainly does not live up to Marriott standards. Rooms are worn, amenities limited, towels old, dull, not folded neatly. Room was noisy and impossible to cool.
Stayed 1 night in Aug 2024

2/10 Terrible

Scott

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Will never stay here again. Was charged for parking and breakfast when it was supposed to be complimentary ($200.00 additional for two nights). No ice available in the entire hotel and staff members said guests complain about this and no access to drinks but nothing is done about it. Internet was poor. No dining. The refrigerators in room are unplugged as are the vending machines and ice machines on each floor. Valet was supposed to be complimentary but I was charged. Parking is a block and a half away in a very sketchy part of the city. Don’t stay here!!! 20 floors of deserted hotel that was probably nice at one time. This was a total waste of $1,000 for two nights!!! It was horrible!
Stayed 2 nights in Aug 2024

6/10 Okay

Rebecca

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Aug 2024

8/10 Good

SHAWN

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The staff was amazing but the service to get dinner was terrible. We sat at one of the tables for over 30 minutes before squeezing into the bar to order dinner. Also we were constantly waiting 5-10 minutes to catch an elevator to the high rises.
Stayed 2 nights in Aug 2024

4/10 Poor

Patrick

Travelled with family
Disliked: Staff & service, property conditions & facilities
Not enough staff to handle guests. Elevators down leading to long waits. Room was clean, but couch had ripped cushions and lamp had ripped shades. Bathroom door would not stay open and exhaust fan in bathoom was inoperative.
Stayed 1 night in Aug 2024

10/10 Excellent

Melissa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Laura-Mae

Travelled with group
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Valet parking needs revamped. Also should let people know the actual cost doesn’t include free parking even tho we paid over 300 for one night
Stayed 1 night in Aug 2024

6/10 Okay

Mika

Travelled with group
The hotel was nice but it said 24 hour room service. We had a very hard time getting food because we had a late check-in the first night and concert the next. Also no ice machines and there wasn’t any vending available after hours.
Stayed 2 nights in Aug 2024

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Debbi

Liked: Cleanliness, staff & service, amenities
There needs to be an ashtray on the 9th street entrance, cigarette butts we’re all over the sidewalk.
Stayed 1 night in Aug 2024

10/10 Excellent

M Kathryn

Stayed 1 night in Aug 2024

10/10 Excellent

M Kathryn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Derek

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is nice but follows the rules (which they should) Internet is not free although it should be. It is a basic necessity just like water, and electricity. Close walking distance to the Arch and the Stadium. Not much else around the hotel and surrounded by abandoned buildings. No issues with the hotel, or rooms or beds or anything like that. Room was quiet and comfy when I slept.
Stayed 1 night in Jul 2024

10/10 Excellent

Pattye

Stayed 1 night in Jul 2024

8/10 Good

JEFF

Travelled with partner
Liked: Cleanliness, staff & service, amenities
It had a Starbucks in it. The Resturant was great. I wished it had more microwaves for people to use with food allergies. Two microwaves to share of 8 floors. The staff was friendly
Stayed 1 night in Jul 2024

10/10 Excellent

Brendan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Stephen

Travelled with group
Basic
The room was decent and clean but lacked some amenities. No free WiFi up front. They are supposed to credit it back. We were supposed to have a fold out couch bed and didn’t. Room was small.
Stayed 1 night in Jul 2024

10/10 Excellent

Xiaowei

Stayed 2 nights in Jul 2024

8/10 Good

Katherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very nice and clean. Check in was excellent and staff was very helpful. The restaurant served beautifully prepared food but the service was not as well trained as expected for a Marriott restaurant. The valet experience was not good at all. The car was needed twice and there was no one available early morning and caused some concerned on making my meeting. The second experience with the valet staff was much like the first in the amount of time needed to retrieve the car. Lesson learned check with the staff to see if the car can be ordered from the room.
Stayed 1 night in Jul 2024