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St. Louis Union Station Hotel, Curio Collection by Hilton

4.0 star property
Historic St. Louis hotel in Downtown West with 7 restaurants
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for St. Louis Union Station Hotel, Curio Collection by Hilton

Lobby
Seasonal outdoor pool, open 10:00 AM to 8:00 PM, pool loungers
Studio, 1 King Bed (Clock Tower)
Hallway
Property amenity

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • 24/7 front desk
    24/7 front desk
  • Breakfast available
    Breakfast available
  • Gym
    Gym
  • Pet-friendly
    Pet-friendly
The price is NZ$286
includes taxes & fees
24 Nov - 25 Nov

Explore the area

Map
1820 Market Street, St. Louis, MO, 63103
  • St. Louis Aquarium at Union Station
    3 min walk
  • St. Louis Union Station
    4 min walk
  • Enterprise Center
    9 min walk
  • St. Louis, MO (CPS-St. Louis Downtown)
    12 min drive

Room options

View all photos for Deluxe Room, 1 King Bed

Premium bedding, in-room safe, laptop workspace, blackout curtains

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Shower/bath combination
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Non Smoking

Deluxe Room, 1 King Bed with Sofa bed, Non Smoking

Deluxe Room, 1 King Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking

Premium bedding, in-room safe, laptop workspace, blackout curtains

Deluxe Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, Courtyard View

Premium bedding, in-room safe, laptop workspace, blackout curtains

Deluxe Room, 2 Queen Beds, Non Smoking, Courtyard View

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Courtyard View

Premium bedding, in-room safe, laptop workspace, blackout curtains

Room, 1 King Bed, Non Smoking, Courtyard View

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Hall Luxury 1 King, Club Lounge Access

Premium bedding, in-room safe, laptop workspace, blackout curtains

Grand Hall Luxury 1 King, Club Lounge Access

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, laptop workspace, blackout curtains

Deluxe Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Queen Beds, Non Smoking, Courtyard View

Premium bedding, in-room safe, laptop workspace, blackout curtains

Executive Room, 2 Queen Beds, Non Smoking, Courtyard View

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Clock Tower Conductors Suite)

Premium bedding, in-room safe, laptop workspace, blackout curtains

Suite, 1 King Bed (Clock Tower Conductors Suite)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
  • 60 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Historic)

Junior Suite, 1 King Bed (Historic)

Junior Suite, 1 King Bed (Historic)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
  • 56 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Clock Tower)

Premium bedding, in-room safe, laptop workspace, blackout curtains

Junior Suite, 1 King Bed (Clock Tower)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Shower/bath combination
  • 56 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Grand Hall 1 King Luxury Suite Fountain View, Club Lounge Access

Grand Hall 1 King Luxury Suite Fountain View, Club Lounge Access | Living area

Grand Hall 1 King Luxury Suite Fountain View, Club Lounge Access

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Non Smoking, Courtyard View

Executive Room, 1 King Bed, Non Smoking, Courtyard View

Executive Room, 1 King Bed, Non Smoking, Courtyard View

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Hall 1 King Conductors Luxury Suite, Club Lounge Access

Grand Hall 1 King Conductors Luxury Suite, Club Lounge Access | Living area

Grand Hall 1 King Conductors Luxury Suite, Club Lounge Access

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
  • 60 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
  • 56 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

Premium bedding, in-room safe, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, in-room safe, laptop workspace, blackout curtains

Deluxe Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Premium bedding, in-room safe, laptop workspace, blackout curtains

Deluxe Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Hall 1 King Luxury, Mobility Accessible with Bathtub, Club Lounge Access

Grand Hall 1 King Luxury, Mobility Accessible with Bathtub, Club Lounge Access | Bathroom shower

Grand Hall 1 King Luxury, Mobility Accessible with Bathtub, Club Lounge Access

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Hall 1 King Luxury Fountain View,Club Lounge Access

Grand Hall 1 King Luxury Fountain View, Club Lounge Access

Grand Hall 1 King Luxury Fountain View,Club Lounge Access

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Hall 1 King Luxury Wet Bar, Club Lounge Access

Bathroom shower

Grand Hall 1 King Luxury Wet Bar, Club Lounge Access

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed (Clock Tower)

Premium bedding, in-room safe, laptop workspace, blackout curtains

Studio, 1 King Bed (Clock Tower)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Private bathroom
Hairdryer
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

St. Louis

St. Louis Union Station Hotel, Curio Collection by Hilton puts you in the heart of St. Louis, within steps of St. Louis Union Station and St. Louis Union Station Mini Golf. Highlights at this historic hotel include 7 restaurants, 3 bars/lounges and a 24-hour gym. .The restaurant, Station Grille, is open for breakfast, lunch and dinner. Grand Hall is the hotel's own lobby lounge, serving drinks along with dinner. Enjoy the seasonal outdoor swimming pool and pool loungers as well as access to a playground. Additionally, you'll find free Wi-Fi in public areas and a coffee shop/cafe. Cooked-to-order breakfast is available daily between 7:00 AM and 11:00 AM. There's also the convenience of valet parking. .Sights within a 10-minute walk of this Downtown West hotel include St. Louis Aquarium at Union Station and The St. Louis Wheel.

What's nearby

  • St. Louis Union Station - 4 min walk
  • Enterprise Center - 9 min walk
  • City Museum - 13 min walk
  • Busch Stadium - 19 min walk
  • Gateway Arch - 4 min drive

Getting around

  • St. Louis Gateway Station - 11 min walk
  • 8th and Pine Station - 17 min walk
  • Lambert-St. Louis International Airport (STL) - 19 min drive

Restaurants

  • ‪Schlafly Tap Room - ‬7 min walk
  • ‪Landry's - ‬3 min walk
  • ‪Maggie O'Brien's - ‬2 min walk
  • ‪The Pitch Athletic Club and Tavern - ‬2 min walk
  • ‪Grand Hall Lounge Union Station - ‬4 min walk

About this property

St. Louis Union Station Hotel, Curio Collection by Hilton

Historic St. Louis hotel in Downtown West with 7 restaurants
St. Louis Union Station Hotel, Curio Collection by Hilton offers its guests a 24-hour fitness centre and a seasonal outdoor pool. There are 7 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can unwind with a drink at one of the 3 bars/lounges. WiFi is free in public spaces.

A business centre and meeting rooms are available. A vending machine, gift shops/newsstands, and concierge services are also featured at the historic St. Louis Union Station Hotel, Curio Collection by Hilton. Parking is available for a fee.

This St. Louis hotel is smoke free.

  • 567 guestrooms or units
  • 6 levels
  • 7 dining venues
  • 3 bars or lounges
  • Conference rooms
  • Built in 1895
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Corner/local shop
  • Gift shop
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Coffee shop
St. Louis Union Station Hotel, Curio Collection by Hilton offers 567 accommodations with a safe and coffee/tea makers. Beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels.

Bathrooms include complimentary toiletries and hairdryers. This St. Louis hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is provided on request.

Awards and affiliations

The property is a member of Historic Hotels of America.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Secured, uncovered parking on site (USD 35 per night)
  • Secured valet parking on site (USD 45 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 15.95 for adults and USD 7.95 for children
  • 3 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Grand Hall
  • Soda Fountain
  • Station Grille
  • The Train Shed Restaurant

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Playground
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Porter/bellhop

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 1895
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2:00 AM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property enforces a quiet policy and does not permit coolers or alcohol on site.

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay (maximum USD 75 per stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 15.95 for adults and from USD 7.95 for children
  • Uncovered self-parking fee: USD 35 per night (in/out privileges)
  • Valet parking fee: USD 45 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay (maximum USD75 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and debit cards. Cash is not accepted. On-site parties or group events are strictly prohibited. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • The seasonal pool will open in June and close in August.
  • Pool access available from 10:00 AM to 8:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't allowed at St. Louis Union Station Hotel, Curio Collection by Hilton.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree St. Louis Station
St. Louis Union Station Marriott Hotel Saint Louis
St. Louis Union Station DoubleTree Hilton Hotel
Union Station DoubleTree Hilton Hotel
St. Louis Union Station DoubleTree Hilton
Union Station DoubleTree Hilton
St. Louis Union Station Hotel Curio Collection Hilton
St. Louis Union Station Hotel, Curio Collection by Hilton Hotel

Frequently asked questions

What is the cancellation policy at St. Louis Union Station Hotel, Curio Collection by Hilton?

St. Louis Union Station Hotel, Curio Collection by Hilton offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at St. Louis Union Station Hotel, Curio Collection by Hilton?

As of 5 Nov 2024, prices found for a 1-night stay for 2 adults at St. Louis Union Station Hotel, Curio Collection by Hilton on 24 Nov 2024 start from NZ$286.03, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at St. Louis Union Station Hotel, Curio Collection by Hilton?

Yep, St. Louis Union Station Hotel, Curio Collection by Hilton has a secured uncovered self car park with in/out privileges for USD 35 per night.

Does St. Louis Union Station Hotel, Curio Collection by Hilton have a pool?

St. Louis Union Station Hotel, Curio Collection by Hilton has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 10:00 AM to 8:00 PM (Seasonal outdoor pool open from June to August).

What makes St. Louis Union Station Hotel, Curio Collection by Hilton a romantic place to stay?

A bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at St. Louis Union Station Hotel, Curio Collection by Hilton.

Does St. Louis Union Station Hotel, Curio Collection by Hilton serve breakfast?

You bet, cooked-to-order brekkie is served daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at St. Louis Union Station Hotel, Curio Collection by Hilton?

No, St. Louis Union Station Hotel, Curio Collection by Hilton does not offer an airport shuttle service.

Is there a bar or restaurant at St. Louis Union Station Hotel, Curio Collection by Hilton?

Yep, you can grab a meal at St. Louis Union Station Hotel, Curio Collection by Hilton's onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at St. Louis Union Station Hotel, Curio Collection by Hilton?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Is there a golf course on site at St. Louis Union Station Hotel, Curio Collection by Hilton?

There isn't one on site, but St. Louis Union Station Mini Golf is a short 4-minute walk away.

St. Louis Union Station Hotel, Curio Collection by Hilton Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 550 out of 1006 reviews" "
Rating 8 - Good. 196 out of 1006 reviews" "
Rating 6 - Okay. 121 out of 1006 reviews" "
Rating 4 - Poor. 77 out of 1006 reviews" "
Rating 2 - Terrible. 62 out of 1006 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Susie

Liked: Cleanliness, staff & service, property conditions & facilities
Pretty
Stayed 1 night in Aug 2024

10/10 Excellent

Greta

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Jennifer

Travelled with group
Liked: Staff & service
Go somewhere else
Unfortunately I wish I booked somewhere else. The room was small, outdated, hallways were confusing and too many doors and stairs. Its definitely historic and offers history, but you can experience all of Union Station without the hotel. Simply not worth $300 a night. Nothing was worth returning for.
Stayed 1 night in Aug 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was exceptional. Beds were extremely comfortable. Checked in on a Saturday. The hotel staff were extremely helpful and polite. Parking staff were super fast and friendly. Definitely recommended staying.
Stayed 1 night in Aug 2024

4/10 Poor

Kristi

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service
Shampoo unit in shower was empty. Hair on just not clean bathroom floor. Sticky mess in countertop by TV. Parking was inconvenient. Staff was very unfriendly. It was overall not very clean.
Stayed 1 night in Aug 2024

8/10 Good

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean hotel with unique amenities
Nice, clean room. Hotel lobby was impressive and we enjoyed the light shows in the lobby in the evening. We had to pay $40 extra for parking which I did not notice when we booked hotel, lot did have security 24/7. Aquarium and several restaurants were right on the property we only stayed one night and didn’t have to leave. Staff at the desk was extremely friendly and helpful. We did not use the outdoor pool but it looked like a nice set up. Would stay here again if we are in the area!
Stayed 1 night in Aug 2024

10/10 Excellent

sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Melody

Stayed 1 night in Jul 2024

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel employees steal guest personnel belongings.
Left my luggage with baggage staff and my personal belongings was stolen while in their possession. Hotel did nothing about a employee stealing. I’ve been staying here since 2018 and a Hilton Honors member since 2018 . I’ve spent thousands of dollars staying in Hiltons and was frequently staying here. I’m canceling my up coming reservations for this hotel and never will stay here again. Not the first time this than happened at this hotel, I tried to give them the benefit of the doubt and hope it never happened again. I gave a hotel employee a gift the night before which was an Olympic Cardinals basketball's jersey for his outstanding customer service he always have. Extremely disappointed in the response I’ve got and the way I was treated.
Stayed 1 night in Jul 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Cool property
Fire alarm went off
Stayed 1 night in Jul 2024

10/10 Excellent

Ruben

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location in the heart of the city coupled with a great and creative use of a converted historic rail station. Highly recommended light show in the great bar/ ballroom area next to checkin area.
Stayed 3 nights in Jul 2024

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely place and great location
Stayed 2 nights in Jul 2024

10/10 Excellent

Eric

Business traveller
Liked: Amenities
Wonderful property
Stayed 2 nights in Jul 2024

6/10 Okay

Michael

Liked: Staff & service
Needs updated need better signs for locations such as parking elevators
Stayed 2 nights in Jul 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Robyn

Stayed 1 night in Jul 2024

10/10 Excellent

Yvette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

2/10 Terrible

Leah

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overpriced and Understaffed
The check in process took forever since they must be understaffed. We were charged for parking after specifically asking if parking would be an additional charge, and then the staff kept transferring me and being rude when I asked about it. Our first room had water leaking out of the sink and on to the floor. We had to call 3 times just to get the front desk to answer and move us which they did do quickly. The new room had no toilet paper and we had to call at least 4 more times for more. Also there were dead birds plastered to the skylights above the hallways…. This hotel is very overpriced and the staff if struggling. Not worth the money at all.
Stayed 2 nights in Jul 2024

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Kayla

Stayed 1 night in Jul 2024

8/10 Good

Patricia

Stayed 2 nights in Jul 2024

6/10 Okay

CHARLA, TULSA

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Union Station in St. Louis is beautiful. The Grand Hall did not disappoint. My only issue with this property was the lackluster service. We called the front desk twice and physically went to the front desk to request maid service. We finally gave up on maid service (we never got it) and just begged for more towels. We did get towels, but for the price of the room, I would have expected better.
Stayed 2 nights in Jul 2024

10/10 Excellent

CHASTITY

Stayed 2 nights in Jul 2024