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The Royal Sonesta Chase Park Plaza St. Louis

4.5 star property
Luxury St. Louis hotel in Central West End with 3 restaurants
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Royal Sonesta Chase Park Plaza St. Louis

Seasonal outdoor pool
Lobby
Bar (on property)
Exterior
Exterior

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
  • Restaurant
  • Bar
    Bar
  • Pet-friendly
    Pet-friendly
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
212 N Kingshighway, St. Louis, MO, 63108
  • Forest Park
    1 min walk
  • Barnes Jewish Hospital
    7 min walk
  • St. Louis Children's Hospital
    12 min walk
  • St. Louis, MO (STL-Lambert-St. Louis Intl.)
    20 min drive

Room options

View all photos for Suite, 1 Queen Bed (Chase One Bedrom)

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 Queen Bed (Chase One Bedrom)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
Pillow-top bed
Blackout curtains
  • 45 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Accessible (One Bedroom, Roll-In Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed, Accessible (One Bedroom, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
Premium bedding
Designer toiletries
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds (Chase)

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 2 Queen Beds (Chase)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
Premium bedding
Designer toiletries
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed, Accessible (One Bedroom, Tub)

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 Queen Bed, Accessible (One Bedroom, Tub)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
Premium bedding
Designer toiletries
  • 45 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed (Chase)

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 1 Queen Bed (Chase)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
Premium bedding
Designer toiletries
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Accessible (One Bedroom, Tub)

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed, Accessible (One Bedroom, Tub)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
Premium bedding
Designer toiletries
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing, Tub)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Accessible (Hearing, Tub)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
Premium bedding
Designer toiletries
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (One Bedroom Chase Residential)

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed (One Bedroom Chase Residential)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
Premium bedding
Designer toiletries
  • 73 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Chase)

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 1 King Bed (Chase)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
Premium bedding
Designer toiletries
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Chase One Bedroom)

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed (Chase One Bedroom)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
Pillow-top bed
Blackout curtains
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (One Bedroom Chase Specialty)

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed (One Bedroom Chase Specialty)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
Pillow-top bed
Blackout curtains
  • 68 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Multiple Beds (Chase Two Bedroom Specialty)

Premium bedding, pillow-top beds, in-room safe, desk

Suite, Multiple Beds (Chase Two Bedroom Specialty)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
Pillow-top bed
Blackout curtains
  • Sleeps 5
  • 2 King Beds

View all photos for Suite, 2 Queen Beds (Chase One Bedroom)

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 2 Queen Beds (Chase One Bedroom)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
Pillow-top bed
Blackout curtains
  • 65 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Accessible

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
Pillow-top bed
Premium bedding
Designer toiletries
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
Pillow-top bed
Blackout curtains
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Multiple Beds (Chase Two Bedroom, King + Queen)

Premium bedding, pillow-top beds, in-room safe, desk

Suite, Multiple Beds (Chase Two Bedroom, King + Queen)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
Pillow-top bed
Blackout curtains
  • 101 sq m
  • Sleeps 5
  • 1 Queen Bed and 1 King Bed

View all photos for Suite

Premium bedding, pillow-top beds, in-room safe, desk

Suite

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
Pillow-top bed
Blackout curtains
  • Sleeps 3
  • 1 Single Murphy Bed

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About the area

St. Louis

A luxury stay in the heart of St. Louis awaits you at The Royal Sonesta Chase Park Plaza St. Louis. Within just a 10-minute stroll, you'll find Forest Park and Barnes Jewish Hospital. Highlights at this hotel include 3 restaurants, a gym and a poolside bar. .The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym and seasonal outdoor swimming pool. 65000 square feet (6039 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, concierge services and a 24-hour front desk. Full breakfast is available on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and noon. There's also the convenience of valet parking. .With a stay at this 4.5-property class Central West End hotel, you'll be 2.8 km (1.8 mi) from St. Louis Zoo and 3.9 km (2.4 mi) from Washington University in St. Louis.

What's nearby

  • Forest Park - 1 min walk - 0.0 km
  • Barnes Jewish Hospital - 7 min walk - 0.6 km
  • Washington University in St. Louis - 5 min drive - 4.2 km
  • St. Louis Zoo - 5 min drive - 4.4 km
  • St. Louis Union Station - 6 min drive - 5.6 km

Getting around

  • St. Louis Gateway Station - 9 min drive
  • Central West End Station - 14 min walk
  • Lambert-St. Louis International Airport (STL) - 20 min drive

Restaurants

  • ‪El Burro Loco - ‬6 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪Yellowbelly - ‬5 min walk
  • ‪Kaldi’s Coffee - ‬6 min walk
  • ‪First Watch - ‬6 min walk

About this property

The Royal Sonesta Chase Park Plaza St. Louis

Luxury St. Louis hotel in Central West End with 3 restaurants
The Royal Sonesta Chase Park Plaza St. Louis offers its guests a health club and a seasonal outdoor pool. There are 3 restaurants on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 65000 square feet (6039 square metres) and includes a conference centre. The luxury The Royal Sonesta Chase Park Plaza St. Louis also features multilingual staff, concierge services, and dry cleaning/laundry services. Parking is available for a fee.

This 4.5-star St. Louis hotel is smoke free.

  • 398 guestrooms or units
  • 9 levels
  • 3 dining venues
  • Conference rooms
  • 65000 sq ft of conference space
  • 6039 sq. m of conference space
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
The Royal Sonesta Chase Park Plaza St. Louis offers 398 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature premium bedding. 72-inch flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

This St. Louis hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 40 per night; includes in/out privileges)
  • Valet parking on site (USD 50 per night; includes in/out privileges)

Food and drink

  • Full breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to noon on weekends; USD 10 to 20 per person
  • 3 restaurants
  • A bar/lounge
  • A poolside bar

Restaurants on site

  • The Tenderloin Room

Family friendly

  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Conference centre (65,000 square foot of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (76 centimetre high)

More

  • 9 floors
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 72-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests will receive smart lock details

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 2 October to 27 May:
  • One of the swimming pools

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 80 per pet, per stay
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 40.0 per stay.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 29.48 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness centre access
  • In-room bottled water
  • In-room coffee
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 10 to 20 per person
  • Self-parking fee: USD 40 per night (in/out privileges)
  • Valet parking fee: USD 50 per night (in/out privileges)
  • Pet fee: USD 80 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 40.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and cash. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in all accommodation. The property is professionally cleaned.

We should mention

  • The seasonal pool will open in May and close in October.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Chase Park
Chase Park Plaza Royal Sonesta St. Louis Hotel
Chase Park Plaza Hotel
Chase Park Plaza Hotel St. Louis
Chase Park Plaza St. Louis
Chase Plaza
Park Chase
Park Chase Plaza
Plaza Chase
Chase Park Plaza Royal Sonesta Hotel
Chase Park Plaza Royal Sonesta St. Louis
The Royal Sonesta Chase Park Plaza St. Louis
The Chase Park Plaza Royal Sonesta St. Louis
The Royal Sonesta Chase Park Plaza St. Louis Hotel
The Royal Sonesta Chase Park Plaza St. Louis St. Louis
The Royal Sonesta Chase Park Plaza St. Louis Hotel St. Louis

Frequently asked questions

What is the cancellation policy at The Royal Sonesta Chase Park Plaza St. Louis?

The Royal Sonesta Chase Park Plaza St. Louis offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Royal Sonesta Chase Park Plaza St. Louis?

As of 25 Nov 2024, prices found for a 1-night stay for 2 adults at The Royal Sonesta Chase Park Plaza St. Louis on 22 Dec 2024 start from NZ$380.07, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Royal Sonesta Chase Park Plaza St. Louis?

Yep, The Royal Sonesta Chase Park Plaza St. Louis has a self car park with in/out privileges for USD 40 per night.

Does The Royal Sonesta Chase Park Plaza St. Louis have a pool?

The Royal Sonesta Chase Park Plaza St. Louis has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar. The pool is open from May to October.

What makes The Royal Sonesta Chase Park Plaza St. Louis a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at The Royal Sonesta Chase Park Plaza St. Louis.

Does The Royal Sonesta Chase Park Plaza St. Louis serve breakfast?

You bet, full brekkie is offered weekdays between 6:00 AM and 10:00 AM and on weekends from 7:00 AM to noon.

Is there a free airport shuttle available at The Royal Sonesta Chase Park Plaza St. Louis?

No, The Royal Sonesta Chase Park Plaza St. Louis does not offer an airport shuttle service.

Is there a bar or restaurant at The Royal Sonesta Chase Park Plaza St. Louis?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at The Royal Sonesta Chase Park Plaza St. Louis?

Check-in begins at 4 PM. Check-out time is 11:00 AM.

The Royal Sonesta Chase Park Plaza St. Louis Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 667 out of 1000 reviews" "
Rating 8 - Good. 163 out of 1000 reviews" "
Rating 6 - Okay. 92 out of 1000 reviews" "
Rating 4 - Poor. 48 out of 1000 reviews" "
Rating 2 - Terrible. 30 out of 1000 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Gwen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ambiance of historic property!
Stayed 3 nights in Aug 2024

10/10 Excellent

Anthony

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place
Stayed 2 nights in Jun 2024

10/10 Excellent

MD, Indianapolis

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Aug 2024

6/10 Okay

Jie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Maybe it’s the location of the property, none of my family got a good sleep when we stayed here. We heard non-stop traffic the whole night. Also the room service staff came to knock at the door a whole hour before the scheduled check out time.
Stayed 1 night in Aug 2024

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Wendy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked this hotel strictly for the pool experience. It exceeded all expectations. The only feedback to offer was that we did not receive housekeeping between our 2 nights which was mostly no big deal except our coffee supplies needed replenishing. A quick call took care of it but at 10 pm.
Stayed 2 nights in Aug 2024

8/10 Good

Robert J.

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business Trip
I had asked for an early check-in many times before I arrived but when I arrived there was no record of that that was disappointing so I was up sold a room for $50 a night so that I could do the work I had planned by arriving early. Also the first night there was no maid service much to my surprise for the price I paid there should be made service each and every day I was not told that there would not be. Also in the restaurant for breakfast the seating area was quite dirty with crumbs and just dirt within the creases very noticeable of the booth I was sitting in that was quite an appetizing and I don't expect that for a high-end property
Stayed 3 nights in Aug 2024

10/10 Excellent

Adrienne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place I’ve stayed so far
This place was amazing. So beautiful and the perfect place for my birthday! I loved the movie theater and the history as well!
Stayed 2 nights in Aug 2024

6/10 Okay

Marisa

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

6/10 Okay

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lots of add-ons - price creep post sale
I think it’s ridiculous to charge a resort fee when the pool is also a ‘membership’ club for locals. So as a guest of the hotel the pool is rammed by locals, and I pay an extra fee, not optional, post my booking. Valet parking is $50 / day - which is not clear on the signage. I am not cheap, but I hate the cheeky add ons and overpriced extras when it’s meant to be a grand old hotel. Charge up front, be up front, and maybe people won’t feel like their being grifted post check in.
Stayed 2 nights in Aug 2024

10/10 Excellent

John

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent overall place to stay
Stayed 2 nights in Aug 2024

10/10 Excellent

Wendell

Stayed 1 night in Jul 2024

10/10 Excellent

Dan

Stayed 2 nights in Jul 2024

10/10 Excellent

DiAnne

Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything about our visit was great. Pablo, at the front desk, went the extra mile to take care of us when we arrived early. The pool is spectacular, and, although they were a bit understaffed there, the poolside servers were very friendly and helpful. The food at The Preston restaurant was delicious, and our server (Gregory, I think?) was perfect. Even the hotel's convenient store, Feelings, was good; it had everything we needed from extra hydration to medicine.
Stayed 1 night in Aug 2024

10/10 Excellent

RUI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!
Stayed 6 nights in Jul 2024

10/10 Excellent

Charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very lovely hotel! Staff is generally very kind and it’s in a great location.
Stayed 3 nights in May 2024

2/10 Terrible

Svetlana

Stayed 1 night in Jul 2024

10/10 Excellent

Adam

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing stay. So many things to do around the area. Valet service is outstanding as well. Would stay again for sure!!!
Stayed 2 nights in Aug 2024

10/10 Excellent

Christopher, Northbrook

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A landmark hotel that exudes perfection and reminds you of a bygone era in America that you can relive!
Stayed 1 night in Jul 2024

8/10 Good

Christine

Stayed 2 nights in Jul 2024

10/10 Excellent

Mandy

Travelled with family
Wonderful Hotel, great stay !!!!
There was a mix up on our reservation. Check in was moved up a day. When I called to find out what was going on the reservation line was horrible they told me it was taken care of. Then when the customer service from hotels.com they said no. It all worked out in the end and a big thank you to Allison and Gaige from Chase park front desk and the hotels. Com man whose name I did not get. They took care of things and were very helpful. Great customer service on that and when we checked in. Comfortable Clean room that we had for the night. Great experience over all. The reservation line on the other hand was not the best. When I asked for names they said “you don’t need one.” That part was horrible customer service. Would recommend this hotel to anyone as far as the hotel it’s self and the stay.
Stayed 1 night in Aug 2024

10/10 Excellent

Lori

Stayed 2 nights in Jul 2024

10/10 Excellent

Landon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2024