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Hilton Clearwater Beach Resort & Spa

4.0 star property
Hotel with private beach and full-service spa
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Clearwater Beach Resort & Spa

Exterior
Exterior
Exterior
Room, 1 King Bed (Gulf View)
3 bars/lounges, poolside bar, beach bar

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Spa
    Spa
  • On private beach
    On private beach
  • 24/7 front desk
    24/7 front desk
  • Room service
    Room service
  • Parking available
    Parking available
The price is NZ$360
includes taxes & fees
1 Dec - 2 Dec

Explore the area

Map
400 Mandalay Ave, Clearwater Beach, FL, 33767
  • St. Petersburg - Clearwater Beaches
    2 min walk
  • Beach Walk
    2 min walk
  • Pier 60 Park
    2 min walk
  • Clearwater, FL (CLW-Clearwater Air Park)
    17 min drive

Room options

View all photos for Room, 2 Double Beds, Harbour View

Room, 2 Double Beds, Harbour View

Room, 2 Double Beds, Harbour View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • 28 sq m
  • Harbour view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed (Gulf View)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Gulf View)

Room, 1 King Bed (Gulf View)

Room, 1 King Bed (Gulf View)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • 28 sq m
  • Beach view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds (Gulf View)

Room, 2 Double Beds (Gulf View)

Room, 2 Double Beds (Gulf View)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • 28 sq m
  • Beach view
  • Sleeps 4
  • 2 Double Beds

View all photos for Royal Suite, 1 King Bed

Royal Suite, 1 King Bed | Living area

Royal Suite, 1 King Bed

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
  • 93 sq m
  • Ocean view
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Accessible, Bathtub

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (The Gulf Front)

Junior Suite, 1 King Bed (The Gulf Front)

Junior Suite, 1 King Bed (The Gulf Front)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
  • 74 sq m
  • Ocean view
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 1 King Bed (The Palm)

Suite, 1 King Bed (The Palm)

Suite, 1 King Bed (The Palm)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
  • 84 sq m
  • Beach view
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 2 Double Beds, Balcony (City Side)

Bathroom shower

Room, 2 Double Beds, Balcony (City Side)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds (Interior)

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Room, 2 Double Beds (Interior)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible (Roll-In Shower)

Room, 2 Double Beds, Accessible (Roll-In Shower)

Room, 2 Double Beds, Accessible (Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible, Bathtub

Room, 2 Double Beds, Accessible, Bathtub | Bathroom

Room, 2 Double Beds, Accessible, Bathtub

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Blackout curtains
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Accessible

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Property grounds
Wyndham Grand Clearwater Beach
Pool
Hot tub
Spa
Restaurant
4.6 out of 5, Wonderful, (1881)
The price is NZ$502
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Wyndham Grand Clearwater Beach

About the area

Clearwater Beach

A family-friendly stay in Clearwater Beach awaits you at Hilton Clearwater Beach Resort & Spa. Within a short 5-minute stroll, you'll find Beach Walk and Pier 60 Park. Highlights at this beachfront hotel include 3 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering can include deep-tissue massages, hot stone massages, detox wraps and body wraps along with access to the steam room. With 3 lounge bars and a beach bar to choose from, you can enjoy a drink at the hotel. Spend the day at the private beach where you'll find cabanas, and enjoy the on-site 24-hour gym and kids' club. 37000 square feet (3437 square metres) of event facilities include 17 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning buffet breakfast is served between 7:00 AM and 11:00 AM. There's also the convenience of valet parking. .Sights within a 10-minute walk of this 4-property class Clearwater Beach hotel include Clearwater Beach Municipal Marina and Sunsets at Pier 60.

What's nearby

  • Beach Walk - 2 min walk - 0.2 km
  • Pier 60 Park - 2 min walk - 0.2 km
  • Clearwater Beach - 4 min walk - 0.3 km
  • Clearwater Marine Aquarium - 3 min drive - 1.9 km
  • Sand Key Park - 12 min drive - 4.5 km

Getting around

  • Tampa, FL (TPA-Tampa Intl.) - 29 min drive

Restaurants

  • ‪Crabby's Dockside - ‬5 min walk
  • ‪Marina Cantina - ‬7 min walk
  • ‪Pier 60 Concessions - ‬4 min walk
  • ‪Frenchys Saltwater Caf - ‬2 min walk
  • ‪3 Daughters Tasting Room - ‬2 min walk

About this property

Hilton Clearwater Beach Resort & Spa

Hotel with private beach and full-service spa
Simply walk outside to smell the salty air and watch the ocean waves from the white sand beach. Spend the day at the beach and work on your tan in the sunloungers (chaise longues) or kick back in the shade with cabanas (surcharge) and umbrellas. At Hilton Clearwater Beach Resort & Spa, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges, a beach bar and a poolside bar. Public spaces have free WiFi. This beach hotel also offers a 24-hour fitness centre and a terrace. You'll have access to the health club at a partner property. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Clearwater Beach hotel.

  • 1 building
  • 418 guestrooms or units
  • 9 levels
  • 3 dining venues
  • 3 bars or lounges
  • 37000 sq ft of conference space
  • 3437 sq. m of conference space
  • Built in 1980
  • Deli
  • Kid's club (surcharge)
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
Hilton Clearwater Beach Resort & Spa offers 418 accommodations with laptop-compatible safes and a safe. Beds feature pillowtop mattresses. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower with a hydromassage showerhead, designer toiletries, complimentary toiletries and hairdryers.

This Clearwater Beach hotel provides complimentary wireless Internet access. 32-inch flat-screen televisions come with premium satellite channels and pay-per-view films. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

The on-site spa has 7 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is open daily.

Languages

Bulgarian, English, Polish, Russian, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 2-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 2-device limit

Parking and transport

  • Electric car charging station on site
  • Valet parking on site (USD 29 per night; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 28.95 for adults and USD 28.95 for children
  • 3 bars/lounges
  • 3 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Family friendly

  • 2 outdoor pools
  • Children's club (surcharge)
  • Children's games
  • Children's toys
  • Free cot
  • Free rollaway/extra bed
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 17 meeting rooms
  • 24-hour business centre
  • 37,000 square feet of conference space

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On a private beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 9 floors
  • Ballroom
  • Banquet hall
  • Built in 1980
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable/satellite channels
  • Pay films

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 39.55 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach towels
  • Bicycle storage
  • Business centre/computer access
  • Concierge service
  • Fitness centre access
  • Fitness/yoga classes
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Laundry facilities
  • Nearby fitness centre access
  • Phone calls
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 28.95 for adults and from USD 28.95 for children
  • Valet parking fee: USD 29 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free in-room WiFi has a 2-device limit. WiFi in public areas is also free and has a 2-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Clearwater Beach Hilton
Clearwater Beach Hilton Resort
Clearwater Beach Resort
Clearwater Beach Resort Hilton
Hilton Clearwater Beach
Hilton Clearwater Beach Resort
Hilton Resort Clearwater Beach
Resort Clearwater Beach
Hilton Clearwater Beach Hotel
Hilton Clearwater & Clearwater
Hilton Clearwater Beach Resort & Spa Hotel
Hilton Clearwater Beach Resort & Spa Clearwater Beach
Hilton Clearwater Beach Resort & Spa Hotel Clearwater Beach

Frequently asked questions

What is the cancellation policy at Hilton Clearwater Beach Resort & Spa?

Hilton Clearwater Beach Resort & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Clearwater Beach Resort & Spa?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Hilton Clearwater Beach Resort & Spa on 1 Dec 2024 start from NZ$292.38, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Clearwater Beach Resort & Spa?

Yep, Hilton Clearwater Beach Resort & Spa has valet parking with in/out privileges for USD 29 per night. Additionally there is motorhome/coach/lorry parking, for a fee.

Are there any beaches close to Hilton Clearwater Beach Resort & Spa?

Yep, Hilton Clearwater Beach Resort & Spa is on St. Petersburg - Clearwater Beaches, which hotel guests give top marks. Fun beach activities include yoga, volleyball and windsurfing. You can also find motor boats.

Is there a spa on site at Hilton Clearwater Beach Resort & Spa?

Yep, there is an onsite spa at Hilton Clearwater Beach Resort & Spa. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as Swedish massages.

Does Hilton Clearwater Beach Resort & Spa have a pool?

Yep, and guests love it! Hilton Clearwater Beach Resort & Spa has 2 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella.

What luxury perks are available at Hilton Clearwater Beach Resort & Spa?

Hilton Clearwater Beach Resort & Spa features a private beach, 2 outdoor pools and a full-service spa. All guestrooms come with hydromassage showerheads and pillowtop beds.

What makes Hilton Clearwater Beach Resort & Spa a romantic place to stay?

Couples spa treatments and a private beach, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Hilton Clearwater Beach Resort & Spa.

Is Hilton Clearwater Beach Resort & Spa family-friendly?

You bet! With amenities such as a children's club and a playground, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that Hilton Clearwater Beach Resort & Spa is a hit with families.

Does Hilton Clearwater Beach Resort & Spa serve breakfast?

You bet, buffet breakfast is available daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Hilton Clearwater Beach Resort & Spa?

No, Hilton Clearwater Beach Resort & Spa does not offer an airport shuttle service.

Is there a bar or restaurant at Hilton Clearwater Beach Resort & Spa?

Yep, they've got a beach bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hilton Clearwater Beach Resort & Spa?

Check-in begins at 4 PM. Check-out time is 11 AM.

Are pets allowed at Hilton Clearwater Beach Resort & Spa?

No, only service animals are allowed.

Hilton Clearwater Beach Resort & Spa Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 737 out of 1628 reviews" "
Rating 8 - Good. 368 out of 1628 reviews" "
Rating 6 - Okay. 232 out of 1628 reviews" "
Rating 4 - Poor. 163 out of 1628 reviews" "
Rating 2 - Terrible. 128 out of 1628 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Katrice

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We asked for fresh sheets and towels on our second day (sheets felt sandy) and that request never came to fruition. We did call the front desk for towels and they brought them up promptly as well as provided us with an extra water (3 instead of the 2 provided daily). Reception was sweet but getting a clear explanation of how incidentals vs resort fees plus parking fees and when/how they are paid was not explained adequately. Some bartenders seemed more interested in talking to their friends than serving. Resort fees do not cover beach umbrellas or beach chairs thankfully chairs were rent 1 get 1 ($29 each usually). Food at the pool was pretty good and the servers were attentive. The cooled & scented towels handed out at said pool are a nice touch. Leaving towels on chairs at the pool to hold them is stated to not be allowed but seems arbitrarily enforced. Otherwise well maintained, beautiful property without being pretentious, easily walkable boardwalk with range of prices of food and entertainment/shopping. Activities on the beach seem overpriced ($95 for 30 minutes on a jet ski) but Hilton covers paddleboard and kayak from 10am-12pm (weather permissible).
Stayed 3 nights in Aug 2024

6/10 Okay

Parvaneh

Liked: Cleanliness, amenities
The staff at the hotel had no knowledge about lots of things . My room didn’t have anything in it
Stayed 6 nights in Aug 2024

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

6/10 Okay

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay. We Paid for an upgraded ocean view room and we were put on the 7th floor north side of the building where all the balconies are above the parking garage low roof. Above the roof is all the Roof top Air conditioning condenser units with extremely LOUD fans and hot air coming. Florida is already hot in the summer and was probably 5-10 degrees hotter on the balcony. Highly recommend asking for a room that faces south (pool) instead.
Stayed 4 nights in Aug 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Alice, Orlando

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach onsite and pool. Within distance to all without the driving.
Stayed 2 nights in Aug 2024

2/10 Terrible

TIA

Travelled with group
The toilet was messed up even after they came to fix it. Also the balcony view wasn’t what I expected
Stayed 1 night in Aug 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities
Nice facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Kevin

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Not Impressed
Over-priced, very average property. Not sure this property lives up to the Hilton standards. Nickel and dimed for everything. On top of an expensive room rate, you pay a resort fee, $29/day to valet (I was told no self parking), you have to rent a beach lounge chair. $251 for a poolside “cabana”, which was nothing more than a covered area. Noisy property. Slow elevators. Housekeeping was sub-par, had to call for towels as the housekeeper only left us two. Below average beverages, especially for the price.
Stayed 2 nights in Aug 2024

2/10 Terrible

Costantine, Zionsville

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible customer service. Never pick the phone, never answer a call.
Stayed 3 nights in Aug 2024

4/10 Poor

Gildariany

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
For the amount Hilton charges for rooms, I expected a luxury room instead, I got a shoe box that was outdated and not as clean. The bathroom was small, the sliding barn door looked like it was hanging by a thread, the light switches in the room were old and rusty, the shower heads had rust and the water pressure was terrible. The door to the balcony was so old and couldn’t close properly unless you pulled it closed a certain way with the extra lock. Paint was chipped throughout the room, the fridge was gross inside that we didn’t even use it. The closet space was extremely small and didn’t fit our luggage. The beds were so uncomfortable and the pillows were flat. The door to our room took forever to close and when it got closer to close itself, it shut so fast and so loud. The placement of the air conditioner was poor and blew right over us as we slept making our throats sore when we woke up the following day. The pool was ok and was too overcrowded. The only saving grace was that this was literally steps away from the beach. The staff were alright. The bellman Kendall was great. The hotel in general was ok and looked clean (the rooms were a different story). I would not recommend this place for $200/night. It was a huge disappointment. I’d rather pay an extra $100 to stay at the Opal or $200/night at the AC Hotel which were so much better and much more luxurious than the Hilton.
Stayed 3 nights in Aug 2024

10/10 Excellent

Jeanette M, Lincoln

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Location is everything.
Stayed 3 nights in Aug 2024

10/10 Excellent

Jeanette M, Lincoln

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It’s all about the location.
Stayed 3 nights in Aug 2024

10/10 Excellent

Idalia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Kelsey

Stayed 1 night in Aug 2024

8/10 Good

Wayne L

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a older Hilton could use some upgrades. The staff was awsome and everything was within walking distance which made it nice. There were alot of local activities. One of the downsides were the prices of the beach chairs and umbrellas almost $100 to rent and they should have been free if you were staying at the resort. The good side to this was the public beach which was only $40 and $50 to rent chairs and umbrellas also just steps from the Hilton. Would I stay again yes!
Stayed 5 nights in Aug 2024

10/10 Excellent

Tara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Damien

Stayed 3 nights in Aug 2024

4/10 Poor

Christine, Howard beach

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
My room was switched 2 times because of sugar ants
Stayed 4 nights in Aug 2024

8/10 Good

Abdelhafid

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with direct access to the beach. Family friendly atmosphere with friendly staff. The only minor challenge is waiting for elevators and valet parking during peak hours at the hotel.
Stayed 7 nights in Aug 2024

10/10 Excellent

ERIKA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
You have reservations you need paying hotel fee and parking that’s so crazy. Free parking for customers staying in the hotel.
Stayed 1 night in Aug 2024

6/10 Okay

Mitchell

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
The rooms are past needing attention. Examples: miny fridge cabinet door fell off, the sliding door to the outsides standard lock didn't function, cracked wall plates, sheet rock damage. Room did appear clean though. The bathrooms near pools were bad. The required vallet I did not know until I arrived and on top of the worthless resort fee its bad but I should have read more. Though the cigarette smoke that comes in your car for the driver as you pay the valley fee and any tips is even more unacceptable.
Stayed 2 nights in Aug 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Debora

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with access to lots of shops and restaurants. What I was surprised about was the shower in our room had no curtain. Every time we showered, the bathroom floor would be soaked and unsafe to walk. Also, the smell of pot everywhere including our room was so strong that I felt at times my kids were getting high. Overall I had a great experience and I would definitely go back.
Stayed 6 nights in Aug 2024