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Holiday Inn & Suites Clearwater Beach S-Harbourside, an IHG Hotel

3.0 star property
Waterfront hotel with marina and bars/lounges
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn & Suites Clearwater Beach S-Harbourside, an IHG Hotel

Suite, 1 Bedroom, Marina View
Point of interest
Breakfast, lunch, dinner served; sea views
Exterior
Lobby sitting area

Reviews

8.0 out of 10

Very good

Popular amenities

  • Breakfast available
  • Bar
  • 24/7 front desk
  • Housekeeping
  • Parking available
The price is NZ$352
includes taxes & fees
12 Jan - 13 Jan 2025

Explore the area

Map
401 2nd St, Indian Rocks Beach, FL, 33785
  • Splash Harbour Water Park
    1 min walk
  • Jimmy Guana's
    1 min walk
  • St. Petersburg Station
    16 min drive
  • Tampa, FL (TPA-Tampa Intl.)
    40 min drive

Room options

View all photos for Suite, 1 Bedroom, Marina View

Desk, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 Bedroom, Marina View

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Kitchen
  • 111 sq m
  • Marina view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Marina View

Desk, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 Bedroom, Marina View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 56 sq m
  • Marina view
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Courtyard View

Room amenity

Standard Room, 2 Queen Beds, Courtyard View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Blackout curtains
Shower/bath combination
Designer toiletries
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible (Mobility, Comm, Roll Shwr)

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 2 Queen Beds, Mobility Accessible (Mobility, Comm, Roll Shwr)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Shower/bath combination
Designer toiletries
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Mobility Accessible (Communications, Mobility, Access Tub)

Desk, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 Bedroom, Mobility Accessible (Communications, Mobility, Access Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Mini-fridge
Dishwasher
HDTV
Separate bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed with Sofa bed

Desk, iron/ironing board, free cots/infant beds, free WiFi

Premium Room, 1 King Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Mini-fridge
HDTV
Sofa bed - queen
Shower/bath combination
  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Sunset View)

Desk, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 Bedroom (Sunset View)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 56 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Mobility Accessible (Mobility, Accessible Tub)

Desk, iron/ironing board, free cots/infant beds, free WiFi

Premium Room, 2 Queen Beds, Mobility Accessible (Mobility, Accessible Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Shower/bath combination
Designer toiletries
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Mobility Accessible (Communications, Mobility, Access Tub)

Desk, iron/ironing board, free cots/infant beds, free WiFi

Premium Room, 2 Queen Beds, Mobility Accessible (Communications, Mobility, Access Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Shower/bath combination
Designer toiletries
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Blackout curtains
Shower/bath combination
Designer toiletries
  • 33 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room, 2 Queen Beds

Desk, iron/ironing board, free cots/infant beds, free WiFi

Premium Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Mini-fridge
HDTV
Shower/bath combination
Designer toiletries
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom (Sunset View)

Desk, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 Bedroom (Sunset View)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Kitchen
  • 111 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

New Hotel Collection Harbourside

Parking included
Free WiFi
Air conditioning
Laundry
3.8 out of 5, Good, (394)
The price is NZ$694
for 1 room
includes taxes & fees
5 Jan - 6 Jan
New Hotel Collection Harbourside

About the area

Indian Rocks Beach

A family-friendly stay in Indian Rocks Beach awaits you at Holiday Inn & Suites Clearwater Beach S-Harbourside, an IHG Hotel. You'll be steps from Splash Harbour Water Park and 4.3 km (2.7 mi) from Florida Botanical Gardens. Highlights at this hotel include 3 bars/lounges, a restaurant and an outdoor swimming pool. .The restaurant, Jimmy Guanas, is open for breakfast, lunch and dinner. For a drink, you can stop by the hotel's own poolside bar. Enjoy the marina, gym, Hot tub and pool loungers. 7225 square feet (671 square metres) of event facilities include 5 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Other amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Full breakfast is available daily between 7 AM and 11 AM. There's also the convenience of self parking. .Sights within a 20-minute drive of this 3-property class Indian Rocks Beach hotel include Bay Pines VA Medical Center and Coachman Park.

What's nearby

  • Splash Harbour Water Park - 1 min walk
  • John's Pass Village & Boardwalk - 17 min drive
  • Clearwater Marine Aquarium - 18 min drive
  • Sand Key Park - 18 min drive
  • Pier 60 Park - 26 min drive

Getting around

  • Tampa, FL (TPA-Tampa Intl.) - 40 min drive

Restaurants

  • ‪The Original Crabby Bills - ‬2 min walk
  • ‪Guilty Sea Sports Pub - ‬4 min walk
  • ‪Wendy's - ‬3 min drive
  • ‪PJ's Oyster Bar - ‬3 min walk
  • ‪McDonald's - ‬3 min drive

About this property

Holiday Inn & Suites Clearwater Beach S-Harbourside, an IHG Hotel

Waterfront hotel with marina and bars/lounges
Holiday Inn & Suites Clearwater Beach S-Harbourside, an IHG Hotel offers its guests a marina, an outdoor pool, and Access to hot tub. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 5 meeting rooms. Event space at this hotel measures 7225 square feet (671 square metres) and includes conference space. A fitness centre, a terrace, and a vending machine are also featured at the family-friendly Holiday Inn & Suites Clearwater Beach S-Harbourside, an IHG Hotel. For a fee, parking is available.

Smoking is allowed in designated areas at this 3-star Indian Rocks Beach hotel.

  • 164 guestrooms or units
  • 3 levels
  • 3 bars or lounges
  • Conference rooms
  • 7225 sq ft of conference space
  • 671 sq. m of conference space
  • Deli
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Games room or arcade
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • Smoking in designated areas
  • Bar by the pool
  • Dining venue
Holiday Inn & Suites Clearwater Beach S-Harbourside, an IHG Hotel offers 164 accommodations with coffee/tea makers and complimentary newspapers. 37-inch flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (USD 20 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily full breakfast available 7 AM to 11 AM for a fee: USD 5 to 14 per person
  • 3 bars/lounges
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Jimmy Guanas

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Fishing
  • Gym
  • Mini golf
  • Motor boating
  • Outdoor pool
  • Spa tub

Family friendly

  • Arcade/game room
  • Free cot
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • 7,225 square feet of conference space
  • Computer station

Outdoors

  • Marina
  • On the waterfront
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 1 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 38.42 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 5 to 14 per person
  • Covered self-parking fee: USD 20 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Clearwater Beach S-Harbourside
Holiday Inn Clearwater Beach S-Harbourside
Holiday Inn Hotel Clearwater Beach S-Harbourside
Holiday Inn Clearwater Beach S-Harbourside Indian Rocks Beach
Holiday Inn Hotel Suites Clearwater Beach S Harbourside
Holiday Inn Suites Clearwater Beach S Harbourside an IHG Hotel

Frequently asked questions

What is the cancellation policy at Holiday Inn & Suites Clearwater Beach S-Harbourside, an IHG Hotel?

Holiday Inn & Suites Clearwater Beach S-Harbourside, an IHG Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn & Suites Clearwater Beach S-Harbourside, an IHG Hotel?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Holiday Inn & Suites Clearwater Beach S-Harbourside, an IHG Hotel on 12 Jan 2025 start from NZ$283.89, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn & Suites Clearwater Beach S-Harbourside, an IHG Hotel?

Yep, Holiday Inn & Suites Clearwater Beach S-Harbourside, an IHG Hotel has a covered self car park with in/out privileges for USD 20 per day.

Are there any beaches close to Holiday Inn & Suites Clearwater Beach S-Harbourside, an IHG Hotel?

Yep, Holiday Inn & Suites Clearwater Beach S-Harbourside, an IHG Hotel is a short 2-minute walk from St. Petersburg - Clearwater Beaches. Fun beach activities include snorkelling, scuba diving and parasailing. You can also find motor boats.

Does Holiday Inn & Suites Clearwater Beach S-Harbourside, an IHG Hotel have a pool?

Holiday Inn & Suites Clearwater Beach S-Harbourside, an IHG Hotel has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

Does Holiday Inn & Suites Clearwater Beach S-Harbourside, an IHG Hotel have a waterslide?

No, there is no waterslide at Holiday Inn & Suites Clearwater Beach S-Harbourside, an IHG Hotel, but Splash Harbour Water Park is a short 1-minute walk away.

What luxury perks are available at Holiday Inn & Suites Clearwater Beach S-Harbourside, an IHG Hotel?

Holiday Inn & Suites Clearwater Beach S-Harbourside, an IHG Hotel features an outdoor pool, 1 hot tub and 3 bars.

Is Holiday Inn & Suites Clearwater Beach S-Harbourside, an IHG Hotel family-friendly?

You bet! With amenities such as children's meals and an arcade, as well as free infant beds in the guestrooms, it's no surprise that Holiday Inn & Suites Clearwater Beach S-Harbourside, an IHG Hotel is a hit with families.

Does Holiday Inn & Suites Clearwater Beach S-Harbourside, an IHG Hotel serve breakfast?

Yep, full breakfast is served daily between 7 AM and 11 AM.

Is there a free airport shuttle available at Holiday Inn & Suites Clearwater Beach S-Harbourside, an IHG Hotel?

No, Holiday Inn & Suites Clearwater Beach S-Harbourside, an IHG Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Holiday Inn & Suites Clearwater Beach S-Harbourside, an IHG Hotel?

Yep, they've got a poolside bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Holiday Inn & Suites Clearwater Beach S-Harbourside, an IHG Hotel?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Holiday Inn & Suites Clearwater Beach S-Harbourside, an IHG Hotel?

No, only service animals are allowed.

Holiday Inn & Suites Clearwater Beach S-Harbourside, an IHG Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 381 out of 946 reviews" "
Rating 8 - Good. 278 out of 946 reviews" "
Rating 6 - Okay. 164 out of 946 reviews" "
Rating 4 - Poor. 78 out of 946 reviews" "
Rating 2 - Terrible. 45 out of 946 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

renee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Russ the manager was great. Cal in the office was so helpful. The girls in the dining area were so pleasant. I had no complaints at all on our trip
Stayed 4 nights in Sep 2024

10/10 Excellent

Maria

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at front desk was super accommodating. We had problems at first room, but they helped me immediately and we had a great time.
Stayed 1 night in Sep 2024

6/10 Okay

David

Liked: Cleanliness, amenities, property conditions & facilities
The hotel offers a $10 gift voucher for every $50 spent there but when asked about it, no one seemed to not know how it works and never got any discounts for over $1000 spent in there bars and restaurants
Stayed 11 nights in Aug 2024

10/10 Excellent

Mike

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with lots to do! Room was great but the fridge wasn’t working, alerted front desk and they were speedy with a response and solution. The beach is within walking distance, the pool was nice, the restaurant and live music was enjoyable and it was really fun to watch the big boats come in and out!
Stayed 1 night in Sep 2024

6/10 Okay

Leilani

Stayed 1 night in Jul 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
My family & I had a wonderful experience! Very convenient, wonderful service, staff was very helpful even at the water park next door. Parking was a breeze. I felt the our room was very nice, clean, beautiful layout, but the bathtub & kitchen area could use some updating. Otherwise, we really enjoyed our stay & will look into doing another stay some time in the future.
Stayed 1 night in Aug 2024

4/10 Poor

Claudia

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The room had all kind of roaches, the manager claimed the charges were going to be reimbursed, but they didn't!!
Stayed 1 night in Aug 2024

10/10 Excellent

Alan, Keystone Heights

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
large older hotel but clean and fascinating structure. all rooms covered by timber frame roof. mini golf course all the way down the middle. staff excellent.
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Convenient & close to beach, but rooms outdated
Front desk check in & service at the bar where the band was playing was fantastic. The room was clean, just very worn in & in need of a refresh. The rooms were quiet. The pool was super busy with lots of intoxicated adults, and was not really family friendly-its definitely got that party vibe.
Stayed 1 night in Jul 2024

4/10 Poor

Jeasica

Stayed 1 night in Aug 2024

8/10 Good

Ronald

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing. Byron would txt to check in and see if the accommodations were good. And amazingly helpful. Enjoyed my stay will be returning!!!
Stayed 2 nights in Aug 2024

6/10 Okay

Jarrett

Stayed 2 nights in Jul 2024

10/10 Excellent

Joeanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view
Stayed 1 night in Jul 2024

6/10 Okay

Laura

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 star
Byron at the front desk was amazing, the staff was pleasant and the rooms were immaculate. Definitely will be staying again!
Stayed 3 nights in Jul 2024

10/10 Excellent

Matt

Travelled with family
Liked: Amenities
Great property and location
Stayed 2 nights in Jul 2024

10/10 Excellent

Leidy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property is a bit dated, however one can tell it is maintained. The staff is helpful and the beach is close by.
Stayed 1 night in Jul 2024

2/10 Terrible

Charlotte

Liked: Cleanliness
Disliked: Property conditions & facilities
Elevator was not working
Stayed 1 night in Jul 2024

10/10 Excellent

Jami

Liked: Cleanliness
Stayed 3 nights in Jul 2024

10/10 Excellent

tyrone

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service
The room fits our family’s needs. I am sorry I didn’t reserve a room here when we first arrived instead of the Sheraton.
Stayed 1 night in Jul 2024

4/10 Poor

John

Business traveller
The room was clean for the most part however the tops of the drapery cornices were extremely dusty and visible from the loft bedroom. The furniture is beat up, scratched and falling apart. There was an abundance of mold and mildew throughout the bathroom, bedroom and other living areas. Obvious staining on the ceilings from water leakage. Bad scuff marks on doors, walls and woodwork throughout. Water would not properly drain in the shower. Toilet kept running and filling up throughout stay. Exterior paint peeling and bubbling everywhere you looked. Carpets could have been cleaned but in reality should be replaced. Corners where walls and ceiling meet are bubbling and coming apart from leaks and moisture. The final issue was the desk clerk when checking out (Natalia or Natalie) I believe was her name. Very rude, very short tempered and when a member of management mentioned something about a server update she rolls her eyes and mutters something under her breath in front of guests. Would not give me a full receipt of my charges for my stay, I only got the last page that had the resort fees on it. She stated she couldn’t give me a full receipt when I saw it plainly in her hand. Even if the folio had closed out she could have made a copy but it seems that would have been too strenuous for her to handle. I have never had a bad experience at an IHG hotel and I don’t believe I will be staying in one again. Overall experience 4/10.
Stayed 4 nights in Jul 2024

8/10 Good

Sarah

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Yaniset

Stayed 2 nights in Jul 2024