JW Marriott Clearwater Beach Resort & Spa

4.0 star property
Beachfront, with full-service spa
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Room options

Room, 1 King Bed, Non Smoking, No View (Balcony)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
LCD TV
Premium bedding
Pillow-top bed
  • 39 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking, No View (Balcony)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Mini-fridge
LCD TV
Premium bedding
Pillow-top bed
Blackout curtains
  • 39 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

2 Bedroom Residence Beach View, 1 King Bedroom & 2 Queens Bedroom, Sleeper Sofa, 2 Bathrooms

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchenette
Mini-fridge
  • 121 sq m
  • Beach view
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Large Single Sofa Bed

Residence Beach View, 1 King bedded bedroom, Sleeper Sofa

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchenette
Mini-fridge
  • 82 sq m
  • Beach view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

3 Bedroom Residence Beach View, 2 King Bedrooms, 2 Queens Bedroom, Sleeper Sofa, 3 Bathrooms

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchenette
Mini-fridge
  • 157 sq m
  • Beach view
  • Sleeps 9
  • 2 King Beds, 2 Queen Beds and 1 Large Single Sofa Bed

Residence 1 King bedded bedroom, Sleeper Sofa

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Kitchenette
Mini-fridge
  • 91 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Non Smoking, Beach View (Balcony)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
LCD TV
Premium bedding
Pillow-top bed
  • 39 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed, Non Smoking, Beach View (Balcony)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Mini-fridge
LCD TV
Premium bedding
Pillow-top bed
Blackout curtains
  • 39 sq m
  • Beach view
  • Sleeps 4
  • 1 Queen Bed

Room, 2 Queen Beds, Non Smoking, View (Balcony)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Mini-fridge
LCD TV
Premium bedding
Pillow-top bed
Blackout curtains
  • 39 sq m
  • Water view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking, View (Balcony)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Mini-fridge
LCD TV
Premium bedding
Pillow-top bed
Blackout curtains
  • 39 sq m
  • Water view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking, View (Balcony)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
LCD TV
Premium bedding
Pillow-top bed
  • 39 sq m
  • Water view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking, View (Balcony)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
LCD TV
Premium bedding
Pillow-top bed
  • 39 sq m
  • Water view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking, View (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Mini-fridge
LCD TV
Premium bedding
Pillow-top bed
Blackout curtains
  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed, Non Smoking, Beach View (Mobility/Hearing Accessible, Tub)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Mini-fridge
LCD TV
Premium bedding
Pillow-top bed
Blackout curtains
  • Beach view
  • Sleeps 4
  • 1 Queen Bed

Room, 1 Queen Bed, Non Smoking, Beach View (Mobility Accessible, Tub)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Mini-fridge
LCD TV
Premium bedding
Pillow-top bed
Blackout curtains
  • Beach view
  • Sleeps 4
  • 1 Queen Bed

Room, 2 Queen Beds, Non Smoking, No View (Hearing Accessible)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Mini-fridge
LCD TV
Separate bedroom
Premium bedding
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom, Non Smoking, Resort View

Highlights

Balcony
Air conditioning
Free cots/infant beds
Mini-fridge
LCD TV
Premium bedding
Pillow-top bed
Blackout curtains
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Non Smoking, View (Mobility Accessible, Tub)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Mini-fridge
LCD TV
Premium bedding
Pillow-top bed
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom, Non Smoking, Resort View

Highlights

Balcony
Air conditioning
Free cots/infant beds
Mini-fridge
LCD TV
Premium bedding
Pillow-top bed
Blackout curtains
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Non Smoking, No View (Balcony)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Mini-fridge
LCD TV
Separate bedroom
Premium bedding
Blackout curtains
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Clearwater Beach

JW Marriott Clearwater Beach Resort & Spa places you steps from St. Petersburg - Clearwater Beaches and within a 10-minute stroll of Beach Walk. Highlights at this beachfront resort include 3 restaurants, 2 bars/lounges and a full-service spa. .A day of pampering can include deep-tissue massages, hot stone massages, body wraps and body scrubs along with access to the sauna. The restaurant, Latitude 28, serves Mediterranean cuisine and is open for breakfast and dinner. At the resort's own poolside bar, you can stop for a drink. Spend the day at the beach and enjoy the on-site outdoor swimming pool, 24-hour gym and kids' club. 14000 square feet (1301 square metres) of event facilities include 6 meeting rooms and conference space. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning cooked-to-order breakfast is served between 7:00 AM and 11:00 AM. There's also the convenience of valet parking. .Attractions within a 30-minute walk of this 4-property class Clearwater Beach resort include Pier 60 Park and Clearwater Beach.

What's nearby

  • St. Petersburg - Clearwater Beaches - 1 min walk
  • Beach Walk - 7 min walk
  • Pier 60 Park - 17 min walk
  • Sand Key Park - 4 min drive
  • Clearwater Marine Aquarium - 5 min drive

Getting around

  • St. Petersburg, FL (PIE-St. Petersburg-Clearwater Intl.) - 33 min drive

Restaurants

  • ‪Marina Cantina - ‬19 min walk
  • ‪Shephard's Beach Resort - ‬3 min walk
  • ‪Crabby's Beachwalk Bar & Grill - ‬11 min walk
  • ‪Frenchys South Beach Cafe - ‬11 min walk
  • ‪Badfins Food + Brew - ‬14 min walk

About this property

JW Marriott Clearwater Beach Resort & Spa

Beachfront, with full-service spa
JW Marriott Clearwater Beach Resort & Spa offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness centre. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

Event space at this resort measures 14000 square feet (1301 square metres) and includes conference space. A library, multilingual staff, and gift shops/newsstands are also featured at the business-friendly JW Marriott Clearwater Beach Resort & Spa. Parking is available for a fee.

This 4-star Clearwater Beach resort is smoke free.

  • 1 building
  • 198 guestrooms or units
  • 16 levels
  • 3 dining venues
  • 2 bars or lounges
  • Conference rooms
  • 14000 sq ft of conference space
  • 1301 sq. m of conference space
  • Built in 2023
  • Deli
  • Kid's club (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Library
  • Garden
  • Gift shop
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar by the pool
JW Marriott Clearwater Beach Resort & Spa offers 198 air-conditioned accommodations with a safe and coffee/tea makers. Rooms open to balconies. Pillowtop beds feature premium bedding. 55-inch LCD televisions come with cable channels and Netflix. Bathrooms include baths or showers, dressing gowns and hairdryers.

This Clearwater Beach resort provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

The on-site spa has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

Czech, English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered valet parking on site (USD 45 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 30 to 100 for adults and USD 25 to 50 for children
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • ESKaPe Beach Bar & Grille
  • JW Market
  • Latitude 28
  • The Deep End

Family friendly

  • Beach toys
  • Children's club (surcharge)
  • Children's games
  • Children's toys
  • Free cot
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 14,000 square feet of conference space
  • 6 meeting rooms

Outdoors

  • Garden
  • On the beach
  • On the waterfront
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Front entrance ramp
  • Lift (168 centimetre wide door)
  • Pool hoist on site
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (89 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 16 floors
  • Ballroom
  • Banquet hall
  • Built in 2023
  • Comprehensive recycling policy
  • Double-glazed windows
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Hair dryer
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Meal delivery service
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 150.00 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 40 lb per pet)
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 39.55 per accommodation, per night
The resort fee includes:
  • Beach access
  • Beach loungers
  • Fitness centre access
  • Fitness/yoga classes

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 30 to 100 for adults and USD 25 to 50 for children
  • Valet parking fee: USD 45.00 per night (in/out privileges)
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation. Guests can access their rooms with a mobile device.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.

Property is also known as

Jw Marriott Clearwater & Spa
JW Marriott Clearwater Beach Resort Spa
JW Marriott Clearwater Beach Resort & Spa Resort
JW Marriott Clearwater Beach Resort & Spa Clearwater Beach

Frequently asked questions

What is the cancellation policy at JW Marriott Clearwater Beach Resort & Spa?

JW Marriott Clearwater Beach Resort & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at JW Marriott Clearwater Beach Resort & Spa?

As of 4 Nov 2024, prices found for a 1-night stay for 2 adults at JW Marriott Clearwater Beach Resort & Spa on 1 Dec 2024 start from NZ$661.36, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at JW Marriott Clearwater Beach Resort & Spa?

Yep, JW Marriott Clearwater Beach Resort & Spa has secured covered valet parking with in/out privileges for USD 45.00 per night.

Are there any beaches close to JW Marriott Clearwater Beach Resort & Spa?

Yep, JW Marriott Clearwater Beach Resort & Spa is on St. Petersburg - Clearwater Beaches, which travelers give top marks. Fun beach activities include swimming.

Is there a spa on site at JW Marriott Clearwater Beach Resort & Spa?

Yep, there is an onsite spa at JW Marriott Clearwater Beach Resort & Spa. It has a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does JW Marriott Clearwater Beach Resort & Spa have a pool?

JW Marriott Clearwater Beach Resort & Spa has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at JW Marriott Clearwater Beach Resort & Spa?

JW Marriott Clearwater Beach Resort & Spa features a full-service spa, an outdoor pool and 3 restaurants. All guestrooms come with pillowtop beds and premium bedding.

What makes JW Marriott Clearwater Beach Resort & Spa a romantic place to stay?

Couples spa treatments and beachfront dining, as well as pillowtop beds and private balconies in the guestrooms, help set the scene for a romantic weekend at JW Marriott Clearwater Beach Resort & Spa.

Is JW Marriott Clearwater Beach Resort & Spa family-friendly?

You bet! With amenities such as a children's club and children's meals, as well as free infant beds in the guestrooms, it's no surprise that JW Marriott Clearwater Beach Resort & Spa is a hit with families.

Does JW Marriott Clearwater Beach Resort & Spa serve breakfast?

Yep, cooked-to-order breakfast is served daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at JW Marriott Clearwater Beach Resort & Spa?

No, JW Marriott Clearwater Beach Resort & Spa does not offer an airport shuttle service.

Is there a bar or restaurant at JW Marriott Clearwater Beach Resort & Spa?

Yep, they've got a poolside bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at JW Marriott Clearwater Beach Resort & Spa?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

JW Marriott Clearwater Beach Resort & Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 134 out of 170 reviews" "
Rating 8 - Good. 18 out of 170 reviews" "
Rating 6 - Okay. 8 out of 170 reviews" "
Rating 4 - Poor. 3 out of 170 reviews" "
Rating 2 - Terrible. 7 out of 170 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Vasilios

Stayed 2 nights in Aug 2024

10/10 Excellent

Michael

Stayed 2 nights in Jul 2024

10/10 Excellent

Collette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Erin

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel and staff were amazing. Was not thrilled with the food options. Pricey and food not good
Stayed 4 nights in Jul 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 1 night in Jul 2024

10/10 Excellent

Sarah

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Jul 2024

4/10 Poor

Flavia Santos

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
The hotel is new and beautiful... the food is wonderful, but the staff is terrible. Bad beach service, bad maids, bad reception. I won't be back, expensive daily rates
Stayed 2 nights in Jul 2024

10/10 Excellent

Latoya

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

8/10 Good

Melvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sammy 2024
Very nice hotel. On a channel not Clearwater Beach so lots of boat and jet ski traffic, beach area is private. Add in 75 bucks for additional fees valet & resort fee. Onsite restaurants are good yet very pricy. Valet was quick and courteous.
Stayed 2 nights in Jul 2024

10/10 Excellent

Satya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service! Everyone was very friendly and hospitable. Joey at the beach was very kind.
Stayed 2 nights in Jul 2024

10/10 Excellent

Christy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

8/10 Good

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Jul 2024

10/10 Excellent

Elizabeth

Stayed 3 nights in Jul 2024

8/10 Good

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

8/10 Good

Evis

Stayed 6 nights in Mar 2024

10/10 Excellent

Isabel

Travelled with partner
Liked: Amenities
Beautiful property very private ! Family oriented yet quiet. I do recommend the JW Marriott Clearwater to others. Very friendly and accommodating staff.
Stayed 3 nights in Jul 2024

6/10 Okay

Andrea Miley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
While this property is beautiful, food is great, and staff is always helpful and pleasant, I have issue with their billing department so be sure to always double check your charges. We've stayed at this property twice now and both times I've had to call to correct overcharges - the first time, last year, we were billed for services charged to our room after we checked out of the hotel. This year, we received one final invoice for incidentals - parking, resort fee, room charges etc. - no problem. However, I noticed another pretty significant charge with no explanation/invoice etc. When I called about the extra charges on my credit card, I was told it was because they did not receive payment from Expedia so they billed me instead without sending me an invoice or any communication via email/phone or on property. When we arrived - the front desk acknowledge that we prepaid through Expedia, and that they just need a credit card on file for incidentals - pretty standard. When we checked out and received our final bill - it was noted as paid through Expedia. So both opportunities to address a non payment If Expedia didn't pay - which I doubt is the case as I've never had that issue before and we booked a month and a half prior to our stay - that's not my problem. You need to take that up with them and not charge the customer double and use up their time trying to resolve the issue. Thank goodness I'm diligent about checking credit card charges - I would suggest you do the same.
Stayed 5 nights in Jun 2024

10/10 Excellent

Carla B

Stayed 7 nights in Jun 2024

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2024

10/10 Excellent

Chi Yan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for 4 days solo for a relaxing long weekend. Very friendly staff at JW with a small private beach for hotel guests. Best part is 2 lounge chairs and 1 umbrella is being reserved per room at beach and at rooftop pool where staff will set up for you once you check in. Quiet rooms with balconies and amazing bed and illy coffee provided. Food is amazing at beach grille (i tried shrimp and mahi mahi tacos, grouper bites) and dinner twice at Latitude (fresh oysters, grilled octopus, pan seared grouper, smoked burrata, and very fluffy bread with light-up butter…) also must have the croissants at JW market cafe and chocolate hazelnut tart. Spa serviced also amazing, tried the massage twice and also body scrub. Sauna and steam room and rain forest shower were a must try. I like the quiet area and being off just 5-8mins walk to main Clearwater beach with many restaurants and local eats.
Stayed 3 nights in Jun 2024

10/10 Excellent

Dilek

Travelled with group
Liked: Staff & service, property conditions & facilities
We had the pleasure of staying at your hotel this week, and we thoroughly enjoyed every moment. The meals at your restaurant were particularly outstanding. We would like to extend our special thanks to Chef Basar. Every dish was perfect in terms of taste and presentation. Chef Basar’s creativity and talent truly enhanced our dining experience.
Stayed 4 nights in Jun 2024

8/10 Good

Gulcihan

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness
Late night room service was amazing thanks to chef Basar. I had to call and have my room cleaned. The robe in the bathroom had makeup stains on it. I was not happy about not needing a signature for the service for my children.
Stayed 4 nights in Jun 2024

10/10 Excellent

Sabrina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort with that kind of staff
Stayed 4 nights in Jun 2024

6/10 Okay

Julia

Stayed 3 nights in Jun 2024

10/10 Excellent

Salina

Travelled with partner
Excellent
Stayed 4 nights in Jun 2024