2/10 Terrible
Georgia S.
15 Jan 2025
Disliked: Cleanliness
Worst VRBO experience ever -- do not stay here!
This unit is absolutely horrendous. Do not stay here. (I would avoid all other units in this very decrepit looking building as well). It was around 55 degrees when I arrived -- and the unit was absolutely bitter cold. While the manager claimed there was a working heat system, there simply wasn't. The manager, William, stated there was an additional space heater in the closet. The space heater was smaller than a coffee pot -- totally inadequate for a 1 bedroom apartment! I ran it for 2 hours and it did not make a difference. The manager also informed me that there was a hairdryer in the unit, which there wasn't. There were no bath towels or washcloths and the bathroom was filthy. (There were three tiny thread beach towels in the bedroom in a basket, which the manager said were "bath" towels). The entire place reeks of mold. I messaged the manager after two hours that I wanted to check out as the unit was absolutely inadequate - and he messaged that I could check out. (I did not understand that I needed to check out on the VRBO app, I thought informing him was enough). So, after I clearly messaged that I had checked out, the manager will now not provide me with any refund. Ultimately, I had to find a last minute hotel for 3 nights -- and pay for this horrendous unit as well. The manager is not truthful. Don't believe any response he may make to this review. I have stayed in many VRBO's and this unit, as well as the managers blatant lies, are shocking.
Georgia S.
Stayed 3 nights in Jan 2025