8/10 Good
Verified traveller
14 Mar 2024
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
8.5/10
Negative side: staff. Was met with quite mean receptionist, who made fun of me when I said that I'd like to check in. "Oh really? Why else you would be here" maybe is not the best way to great your guests, huh? And when I was checking out, another receptionist came with greasy fingers, mouth full of something, still chewing. I mean, I understand that we're all humans and need to eat/have break, but maybe don't rush to the guest until you at least finish chewing your food. It's better to make customer wait for half a minute, rather than meet him in such a condition...
Lift was useless, it was faster just to use the stairs to go 4th floor.
Breakfast was nothing as advertised - just a bit of hot food, no cold cuts as shown in pictures. But it's included in the price, so not complaining too much. Staff collecting your plates while you're still eating. I mean, GIVE ME A MINUTE.
There was black soot on the ceiling, coming from air con, above the bed, which I noticed only in the morning.
Positive side: location, price, loved the room - bed was one of the comfiest I ever had, heated bathroom floor is a huge +, very quiet room.
Overall, happy with my stay, just staff needs some basic training.
Verified traveller
Stayed 1 night in Mar 2024