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Hilton Garden Inn Stoke on Trent

3.5 star property
Hotel with a fitness centre, steps from The Potteries Museum and Art Gallery
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Hilton Garden Inn Stoke on Trent

Bar (on property)
Exterior
Premium bedding, in-room safe, individually furnished, laptop workspace
Restaurant
Free toiletries, hair dryer, dressing gowns, towels

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Parking available
    Parking available
  • Gym
    Gym
  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Room service
    Room service
  • Laundry
    Laundry

Explore the area

Map
Potteries Way Hanley, Stoke-on-Trent, England, ST1 4QA
  • The Potteries Museum and Art Gallery
    2 min walk
  • Regent Theatre
    4 min walk
  • Victoria Hall
    5 min walk
  • Manchester (MAN)
    49 min drive

Room options

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, individually furnished, laptop workspace

Standard Room, 1 King Bed

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 2 Single Beds, Connecting Rooms

Family Room, 2 Single Beds, Connecting Rooms

Family Room, 2 Single Beds, Connecting Rooms

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
  • 48 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room, 2 Single Beds

Premium bedding, in-room safe, individually furnished, laptop workspace

Twin Room, 2 Single Beds

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 Queen Bed with Sofa bed

Room, 1 Queen Bed with Sofa bed

Room, 1 Queen Bed with Sofa bed

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
  • 24 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Family Room, 1 King Bed, Connecting Rooms

Family Room, 1 King Bed, Connecting Rooms

Family Room, 1 King Bed, Connecting Rooms

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
  • 48 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior
DoubleTree by Hilton Stoke on Trent
Pool
Free WiFi
Restaurant
Breakfast available
4.3 out of 5, Excellent, (1000)
The price is NZ$284
for 1 night
includes taxes & fees
19 Nov - 20 Nov
DoubleTree by Hilton Stoke on Trent

About the area

Stoke-on-Trent

Hilton Garden Inn Stoke on Trent places you in the centre of Stoke-on-Trent, steps from The Potteries Museum and Art Gallery and within a short 5-minute stroll of Regent Theatre. Highlights at this hotel include a restaurant and in-room free WiFi. .For a drink, you can stop by the hotel's own lounge bar. Added amenities include free Wi-Fi in public areas, a gym and a coffee shop/cafe. On weekday mornings English breakfast is served between 6:00 AM and 10:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Sights within a 20-minute walk of this 3.5-property class Stoke-on-Trent hotel include Victoria Hall and Waterworld.

What's nearby

  • The Potteries Museum and Art Gallery - 2 min walk
  • Regent Theatre - 4 min walk
  • Victoria Hall - 5 min walk
  • Waterworld - 17 min walk
  • Staffordshire University - 19 min walk

Getting around

  • Stoke-On-Trent Station - 6 min drive
  • Manchester Airport (MAN) - 49 min drive

Restaurants

  • ‪The Slamwich Club - ‬3 min walk
  • ‪Mitchell Arts Centre - ‬2 min walk
  • ‪The Sugarmill - ‬5 min walk
  • ‪Victoria Lounge Bar - ‬5 min walk
  • ‪Bottle Craft - ‬5 min walk

About this property

Hilton Garden Inn Stoke on Trent

Hotel with a fitness centre, steps from The Potteries Museum and Art Gallery
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. 3 meeting rooms and coworking spaces are available.

WiFi is free in public spaces. Hilton Garden Inn Stoke on Trent also features a fitness centre, coffee/tea in common area, and laundry facilities. For a fee, parking is available.

This 3.5-star Stoke-on-Trent hotel is smoke free.

  • 140 guestrooms or units
  • Built in 2020
  • Deli
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Corner/local shop
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hilton Garden Inn Stoke on Trent offers 140 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished. Beds feature premium bedding. 55-inch LCD televisions come with digital channels.

Bathrooms include baths or showers, dressing gowns, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (GBP 9 per night)
  • Uncovered parking on site (GBP 9 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Weekday English breakfast available 6:00 AM to 10:00 AM for a fee: GBP 10 for adults and GBP 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Free cot
  • Grocery/convenience store
  • Highchair
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Turndown service

Business services

  • 3 meeting rooms
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Built in 2020
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per accommodation, per stay
  • Weight limit: 75 lb per pet
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 10 for adults and from GBP 10 for children
  • Uncovered self-parking fee: GBP 9.00 per night
  • Nearby parking fee: GBP 9.00 per night(164 ft away; open 24 hours)
  • Pet fee: GBP 20 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Stoke On Trent
Hilton Garden Inn Stoke on Trent Hotel
Hilton Garden Inn Stoke on Trent Stoke-on-Trent
Hilton Garden Inn Stoke on Trent United Kingdom
Hilton Garden Inn Stoke on Trent Hotel Stoke-on-Trent

Frequently asked questions

What is the cancellation policy at Hilton Garden Inn Stoke on Trent?

Hilton Garden Inn Stoke on Trent offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Garden Inn Stoke on Trent?

As of 5 Nov 2024, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Stoke on Trent on 17 Nov 2024 start from NZ$146.49, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Garden Inn Stoke on Trent?

Yep, Hilton Garden Inn Stoke on Trent has an uncovered self car park for GBP 9.00 per night.

Does Hilton Garden Inn Stoke on Trent have a waterslide?

No, there is no waterslide at Hilton Garden Inn Stoke on Trent, but Waterworld is a short 17-minute walk away.

What makes Hilton Garden Inn Stoke on Trent a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Hilton Garden Inn Stoke on Trent.

Is Hilton Garden Inn Stoke on Trent family-friendly?

You bet! With amenities such as a corner/local shop and laundry facilities, as well as highchairs and free infant beds in the guestrooms, it's no surprise that Hilton Garden Inn Stoke on Trent is a hit with families.

Does Hilton Garden Inn Stoke on Trent serve breakfast?

Yep, English brekkie is available on weekdays from 6:00 AM to 10:00 AM.

Is there a free airport shuttle available at Hilton Garden Inn Stoke on Trent?

No, Hilton Garden Inn Stoke on Trent does not offer an airport shuttle service.

Is there a bar or restaurant at Hilton Garden Inn Stoke on Trent?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hilton Garden Inn Stoke on Trent?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Hilton Garden Inn Stoke on Trent?

Furry friends are welcome at Hilton Garden Inn Stoke on Trent, with food and water bowls on offer. Just so you know, there's a weight limit of up to 34 kg per pet.

Hilton Garden Inn Stoke on Trent Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 274 out of 443 reviews" "
Rating 8 - Good. 110 out of 443 reviews" "
Rating 6 - Okay. 29 out of 443 reviews" "
Rating 4 - Poor. 14 out of 443 reviews" "
Rating 2 - Terrible. 16 out of 443 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Peter, Greer

Stayed 2 nights in Jul 2024

10/10 Excellent

Nicola

Stayed 1 night in Aug 2024

10/10 Excellent

Cong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Callum

Stayed 1 night in Aug 2024

10/10 Excellent

mazen

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place quiet clean delicious food nice staff especially Marcel very helpful in booking . I do recommend this hotel
Stayed 1 night in Aug 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean good sized room and hotel quiet. We were allowed to check in early as we had a wedding to go to..very accommodating
Stayed 1 night in Aug 2024

8/10 Good

Kathleen

Travelled with family
Liked: Cleanliness, staff & service
Very convenient for us as we wanted to be in centre of Hanley. Short walk to bus station.
Stayed 7 nights in Jul 2024

2/10 Terrible

Mohammed

Stayed 1 night in Jul 2024

10/10 Excellent

Louise

Stayed 3 nights in Jul 2024

8/10 Good

susan

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Lobby poo !
The room was clean, very nice. Reception was problem. I had returned from the theatre and was waiting for my room key, when I saw a working dog defecate in the lobby ! The hotel staff did absolutely nothing about it, didn’t even say a word to the owner. The owner was fairly quick to pick it up. I expected the staff to at least disinfect the area but they didn’t, horrendous!
Stayed 1 night in Jul 2024

10/10 Excellent

Derrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just brilliant
Stayed 2 nights in Jul 2024

6/10 Okay

Paul, ban ury

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice new hotel with clean rooms. The air conditioning did not work in our room, we reported it and ask for it to be repaired. This never happened. Checkin was slow due to a lack of staff, dinner service was slow due to a lack of staff and the staff that were working appeared to have no knowledge of the menu or wine list. Many things on the menu were not available but the waitress did not know this, so had to reorder twice. Breakfast was ok, self service buffet with limited options
Stayed 2 nights in Jul 2024

2/10 Terrible

Robert

Stayed 1 night in Jun 2024

6/10 Okay

michael

Stayed 1 night in Jul 2024

8/10 Good

Gurcharn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very enjoyable
Stayed 4 nights in Jul 2024

8/10 Good

Kerrie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brief stay in Stoke en route to Wales
We didn't really do much in the surrounding area so we have no idea if this was near anything. It was annoying to have to park over the road and lug our cases from the carpark across from the hotel. The restaurant was booked up as there was a coach party staying, so we could not get dinner until after 8pm. Breakfast was good, hotel was nice, staff were nice. Would probably stay again if in the area.
Stayed 1 night in Jun 2024

8/10 Good

Elizabeth

Liked: Staff & service, property conditions & facilities, room comfort
Convenient and comfortable
Car parking a bit confusing as it’s on opposite side of the hotel. Check in was efficient but receptionist didn’t ask us about our stay or anything when we checked out. Room very clean and comfortable. Would be better if hadn’t had dirty glass and mug outside the door on arrival however. Tables in the bar area weren’t cleared or cleaned either and I had to ask the barman to clean the table. Nice breakfast, good interior design and convenient location for Hanley.
Stayed 1 night in Jul 2024

4/10 Poor

Laura

Travelled with family, Business traveller
Disliked: Amenities
On check in no one advised us there was no dining until after 8.15 as restaurant reserved for group booking. There was no provision for other guests. They wouldn’t offer any room service either for myself and my 13 year old and told me to walk up the road to another restaurant. I didn’t want to have to go anywhere else having driven 5 hours we were shattered! We found Pubic hair on the wall in our bathroom. Then at 10pm school children were running up and down the corridor ‘practising for their athletics’. Breakfast selection was basic, there weren’t enough staff to clear the tables and even when cleared they weren’t wiped down so still had food from previous guests. Very disappointing.
Stayed 1 night in Jul 2024

10/10 Excellent

Kim

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Jonathan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Mrs Clare Lord

Stayed 1 night in Jul 2024

8/10 Good

Louise, Ayr

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convenient for what we needed
Stayed 1 night in Jul 2024

6/10 Okay

Miss

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Warm clean but unfriendly
Quiet and warm with parking which is my main 3 things!! The carpark is over the road from the hotel. Its a basic carpark in a not so picturesque area, but better than nothing and you pay 9 pounds at reception. The check in was so time consuming and totally unnecessary. Having been a hotel receptionists myself, the process could of been more friendly and more efficient. We also had to fill in forms by hand. Very peculiar this day and age. The two receptionists also did not recognise who was next in line to be served and served some one else before the gentlemen next in line. The team in the morning serving on the shop and desk were not forthcoming with friendliness either. The hotel and room was new and very clean. The room echos and lacks a chair to sit on but the towels were of a good size and the hair dryer had a very long cable so reached to the mirror. Good size room, coffee tray hadnt been restocked. Very quiet hotel, bar, restaurant with outside smoking area by the entrance for those that wish to smoke comfortably. (Not us) We checked in at 930pm friday and left at 640am Saturday. I like my hotels but for the money, i dont think its anything special and had better customers service at a budget hotel. No atmosphere or friendliness.
Stayed 1 night in Jun 2024

10/10 Excellent

adrian

Stayed 1 night in Jun 2024

10/10 Excellent

ziad

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was lovely
Stayed 4 nights in Jun 2024