Property is very nice, modern and in a great location. Had to reach out on afternoon of check in to request access as it wasnt provided. When we arrived at the property, it had not been cleaned from previous guests which was disappointing after 10 hours in the car. When contacted, the host she arranged for cleaner to come out that night. The host apologized and offered "to provide a refund for the first night stay." We were given three towels, one hand towel and one wash cloth for two people for a two night stay. When we returned home, noting no refund was processed, we reached out to host requesting the refund as she promised. Heard nothing back im 24 hours so we reached out next day and host responded with a refund of $32.00. She refused to honor her word. We will not be staying at this property in the future.