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Tru by Hilton Sumter

2.5 star property
Hotel in Sumter with free breakfast and fitness centre
your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Tru by Hilton Sumter

Lobby
Terrace/patio
Exterior
Room, 1 King Bed, Accessible, Bathtub
Snack bar

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Breakfast included
  • Pool
    Pool
  • Gym
    Gym
  • Pet-friendly
    Pet-friendly
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping

Explore the area

Map
2607 Broad Street, Sumter, SC, 29150
    Sumter Mall
    3 min drive
    Palmetto Park
    4 min drive
    Palmetto Tennis Center
    5 min drive
    Sumter, SC (SUM-Sumter Municipal)
    9 min drive

Room options

View all photos for Room, 1 King Bed, Accessible, Bathtub

Room, 1 King Bed, Accessible, Bathtub

Room, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Fridge
LCD TV
Hairdryer
Private bathroom
Shower/bath combination
Coffee/tea maker
Cable channels
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Air conditioning
Fridge
LCD TV
Hairdryer
Private bathroom
Coffee/tea maker
Cable channels
Iron/ironing board
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Room, 2 Queen Beds, Accessible, Bathtub

Room, 2 Queen Beds, Accessible, Bathtub

Highlights

Air conditioning
Fridge
LCD TV
Hairdryer
Private bathroom
Shower/bath combination
Coffee/tea maker
Cable channels
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

Highlights

Air conditioning
Fridge
LCD TV
Hairdryer
Private bathroom
Coffee/tea maker
Cable channels
Iron/ironing board
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

Highlights

Air conditioning
Fridge
LCD TV
Hairdryer
Private bathroom
Coffee/tea maker
Cable channels
Iron/ironing board
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Room
Hyatt Place Sumter / Downtown
Pool
Breakfast included
Pet-friendly
Parking included
4.6 out of 5, Wonderful, (690)
The price is NZ$340
for 1 night
includes taxes & fees
4 Oct - 5 Oct
Hyatt Place Sumter / Downtown

About the area

Sumter

At Tru by Hilton Sumter you'll be 3.2 km (2 mi) from Sumter Mall and 3.4 km (2.1 mi) from Palmetto Park. Highlights at this hotel include free buffet breakfast, an indoor swimming pool and free self-parking. .This pet-friendly hotel offers free WiFi in public areas and a fitness centre, and has a business centre. Added amenities include a snack bar/deli, coffee/tea in a common area and laundry facilities. Each morning free breakfast is served. .With a stay at this Sumter hotel, you'll be 3.8 km (2.4 mi) from Palmetto Tennis Center and 4.5 km (2.8 mi) from Dillion Park.

What's nearby

  • Sumter Mall - 3 min drive
  • Dillion Park - 5 min drive
  • Palmetto Tennis Center - 5 min drive
  • Swan Lake Iris Gardens - 7 min drive
  • Shaw Air Force Base - 10 min drive

Getting around

  • Columbia, SC (CAE-Columbia Metropolitan) - 53 min drive

Restaurants

  • ‪Chick-fil-A - ‬2 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Sonic Drive-In - ‬3 min drive
  • ‪Yucatan Mexican Restaurant - ‬14 min walk
  • ‪Wendy's - ‬3 min drive

About this property

Tru by Hilton Sumter

Hotel in Sumter with free breakfast and fitness centre
Tru by Hilton Sumter offers its guests an indoor pool and a fitness centre. There's a snack bar/deli on site. Free breakfast is available daily. WiFi is free in public spaces.

You'll find a business centre on site. Tru by Hilton Sumter also features coffee/tea in common area, laundry facilities, and a front desk safe. Self parking is free.

Smoking is allowed in designated areas at this Sumter hotel.

  • 92 guestrooms or units
  • 4 levels
  • Buffet breakfast (free)
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Lift
  • Smoking in designated areas
Tru by Hilton Sumter offers 92 accommodations with a safe and coffee/tea makers. 55-inch LCD televisions come with premium cable channels.

This Sumter hotel provides complimentary wireless Internet access. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Daily housekeeping

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and debit cards. Cash is not accepted. Only bookings from non-local guests are accepted. Guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in.

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru Hilton Sumter Hotel
Tru Hilton Sumter
Tru by Hilton Sumter Hotel
Tru by Hilton Sumter Sumter
Tru by Hilton Sumter Hotel Sumter

Frequently asked questions

What is the cancellation policy at Tru by Hilton Sumter?

Tru by Hilton Sumter offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Tru by Hilton Sumter?

As of 20 Sept 2024, prices found for a 1-night stay for 2 adults at Tru by Hilton Sumter on 19 Oct 2024 start from NZ$243.48, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Tru by Hilton Sumter?

Yep, Tru by Hilton Sumter has a free self car park.

Does Tru by Hilton Sumter have a pool?

Tru by Hilton Sumter has an indoor pool.

Does Tru by Hilton Sumter serve breakfast?

Yeah, free buffet brekkie is on offer daily from 6:00 AM to 10:00 AM.

Is there a free airport shuttle available at Tru by Hilton Sumter?

No, Tru by Hilton Sumter does not offer an airport shuttle service.

What time are check-in & check-out at Tru by Hilton Sumter?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Tru by Hilton Sumter Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 354 out of 549 reviews" "
Rating 8 - Good. 119 out of 549 reviews" "
Rating 6 - Okay. 39 out of 549 reviews" "
Rating 4 - Poor. 22 out of 549 reviews" "
Rating 2 - Terrible. 15 out of 549 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Raina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean!
Stayed 3 nights in Jun 2024

10/10 Excellent

Fermon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Alfredia

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly. If you have small children highly recommend you stay here.
Stayed 4 nights in May 2024

10/10 Excellent

Cynthia

Stayed 1 night in May 2024

10/10 Excellent

Rayna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great space. Quite
Stayed 3 nights in May 2024

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay!
Great overnight stay! Hotel was very clean and staff was very polite.
Stayed 1 night in May 2024

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

6/10 Okay

shad or Chris, orangeburg

Travelled with family and small children
Liked: Cleanliness, staff & service
I had stayed here several times while in town for ball tournaments. Nice, clean, modern hotel and I feel safe when staying here (usually all-girls stays) This stay, we checked in after ballgames, tired and ready to settle in for night. The sink in our bathroom was nearly completely clogged, the toilet had to be flushed several times per use, and the remote would not work. Staff was extremely friendly, apologetic and quick to respond by finding us a plunger as I requested, but I ended up not using it because I decided I didn't want a toilet plunger in the sink, as I had not brought my cleaner with me. I will definitely stay here again, but I would suggest checking these things immediately upon arrival (should really do this at any hotel) so that any issues could be addressed before everyone has settled in for the night. I cannot give enough compliments to the staff, though! Everyone was kind, pleasant, welcoming and friendly, and very apologetic for the problems. That goes a long way in the overall experience. They have a very "engaging" lobby. There are lots of places to hang out with plenty of seating (nice when your traveling with others), coffee and hot teas always available, and a decent breakfast. Restaurants and some shopping nearby, and also not very far from the nice Sumter downtown area, which is quite a hip and happening placed...definitely worth checking out while you're in town!
Stayed 1 night in May 2024

8/10 Good

Beck

Travelled with family
Need to update breakfast bar.
Stayed 2 nights in May 2024

10/10 Excellent

Erika

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

4/10 Poor

Verified traveller

Travelled with group
DISAPPOINTED
For the price of over $200 for one night...it was a room with just the bare basics...not enough towels for 2 people....floors VERY SLIPERY for a handicap room...no microwave....no table big enough for 2 people to eat...only positive was the breakfast...it was adequate
Stayed 1 night in Apr 2024

10/10 Excellent

Florence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
The staff was helpful and friendly at checkin and checkout. The room was clean and fresh. I didn’t have any problems during my stay
Stayed 3 nights in Apr 2024

10/10 Excellent

Milton

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a very comfortable stay.
Stayed 1 night in Apr 2024

10/10 Excellent

William, Douglas

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and staff.
Stayed 1 night in Apr 2024

2/10 Terrible

Reginald

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do Not Stay Here if you want Rest
Room was dirty. Hair and food crumbs at the top of the head board. Bed linen smelled like dirty dog. At 1:30am guest above us began jumping like they are playing basketball bouncing a ball on the floor and moving furniture around. Called front desk she didn’t answer. Waited tried again still no answer. Finally went down at 3am. She sitting talking on her cell. When I informed her of the issue she just got up and walked away.
Stayed 1 night in Apr 2024

10/10 Excellent

Thomas

Stayed 1 night in Feb 2024

10/10 Excellent

Sally

Stayed 1 night in Apr 2024

8/10 Good

Clark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Cleanliness
Stayed 2 nights in Mar 2024

8/10 Good

Faith

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Didn't need to be so confusing/frustrating
The check in was not great. I had reserved a room for a king room and was pay at hotel. Got there to check in and was told i shouldnt have been able to get a king room and they couldn't find my reservation. The lady offered me a 2 double bed room and said to contact them directly from now on. I never had an issue with booking from hotels.com until now. Later on at dinner with my S.O. i get a call from cara who helped me a TON. she found my reservation that the girl "couldn't find earlier" and got me my room i orginally booked. It was a lot of back and forth between me and the first girl at the desk who tried to check me in and just a lot of confusion. Definitely was way more stressful than it needed to be because usually the ladies there are on point. Also the lady at the desk had her kid stocking the front snack and drink area and it seemed like her whole family was there and it was somewhat unprofessional. I wanted to stay elsewhere after dealing with that situation but thankfully cara saved the day. The hotel is great though. Comfy and clean and nice amenities.
Stayed 1 night in Mar 2024

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cleanest Hotel Ever!
My wife and I thoroughly enjoyed our stay. The front desk staff was great, the staff at breakfast did a wonderful job, and Elee and the cleaning staff kept the place spotless! There were multiple people cleaning somewhere every time we went out of the room. First floor to fourth, they had the building shiny and smelling fantastic. We're very thankful for everyone and the great work they did.
Stayed 4 nights in Mar 2024

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 22 nights in Feb 2024

10/10 Excellent

Michael

Stayed 2 nights in Feb 2024

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Spacious lobby good amenities
Stayed 1 night in Feb 2024